3. What is Perception?
Organization, identification & interpretation of
sensory information to understand the environment
Shaped by learning, memory, expectation & attention
Perceptions help us form opinions
Principle of Proximity
Principle of Similarity
4.
5. ! Causes & Effects !
Effect of Experience
Wine-tasting
reading of X-ray images
Music Appreciation
Effect of Motivation and Expectation
hungry people notice the smell of food
At its home ground CSK has to win the match
Types of Perceptions:
Sound
Speech
Touch
Taste
Social
6. CLASSICAL THEORY
Learning that occurs when a conditioned stimulus
(CS) is paired with an unconditioned stimulus (US)
The theory was given by Mr Ivan Pavlov
Usually, the CS is a neutral stimulus (e.g., the sound
of a tuning fork), the US is biologically potent (e.g., the
taste of food) and the unconditioned response (UR) to
the US is an unlearned reflex response
The CR is usually similar to the UR , but unlike the
UR, it must be acquired through experience and is
relatively impermanent.
7. Pavlov observed the UR (salivation) produced when
meat powder (US) was placed in the dog's mouth
He then rang a bell (CS) before giving the meat
powder
After some repetitions of this pairing of bell and meat
the dog salivated to the bell alone
This demonstrated what Pavlov called a "conditional"
response, now commonly termed "conditioned
response" or CR.
8. Application of Perception in Organizations
Employment Interviews:
Stress interviews
Casual meetings with the client
Group Discussions
Performance Appraisals
In promotions
Increments
Feedback for transfers
Assessing Level of Efforts:
In teamwork
Individual Projects
Assessing Loyalty
9. Perceptual Errors
Stereotypes:
Based on appearances, location
Halo (Horn) Effects:
1 Outstanding characteristic noted
Selective Perception
What we think or want to say
Self fulfilling Prophecy
People respond the way you expected the way they will
respond
Projection
False appearance of self
10. How to Decrease the Errors Involved in Perception
Complete understanding of the process minimizes the
negative effect
Comparisons in perceptions to improve tolerance
Willingness to change with the change in organization
Behavioral improvement also leads to perception
improvement