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National	
                   School	
                   Reform	
                   Faculty
      Harmony	
      Education	
         Center
                   www.nsrfharmony.org                     Peer	Coaching
                                                         Observer	as	Coach
                                         Developed	in	the	field	by	educators	affiliated	with	NSRF.
     Receiving	real	feedback	can	be	threatening	to	the	receiver,	therefore	an	important	principle	in	this	
     process	is	that	at	all	times	the	person	who	is	being	observed	is	the	one	who	is	in	control	of	the	situation.

     Guidelines
     1.	 Each	person	should	choose	the	person	with	whom	they	will	work.	They	should	agree	to	take	turns	being	
         the	observer	and	the	observed.

     2.	 The	pair	should	establish	ground	rules	for	giving	and	receiving	feedback.
         For	example:	“Our	observation	data	will	remain	confidential”;	“We	will	meet	to	follow	up	on	
         the	observation	within	24	hours	of	the	observation.”

     3.	 The	person	asking	for	feedback	specifies	the	areas	in	which	they	want	feedback.
         For	example:	“Track	the	kinds	of	questions	I	ask	(are	they	memory	questions,	or	do	they	require	
         evaluation)”;	“Do	I	give	enough	time	for	students	to	answer?”;	“Do	I	ask	boys	more	questions	
         than	girls?”

     4.	 The	observer,	armed	with	a	short	list	of	what	to	look	for	from	the	person	being	observed,	comes	and	
         watches	the	class	or	meeting	for	a	short	time	(15-20	minutes	at	first,	longer	as	the	pair	becomes	more	
         comfortable	with	both	observation	and	feedback).

     5.	 The	two	people	meet	afterwards	—	undisturbed.	During	this	meeting:
         •	 the	partners	should	sit	with	the	data	between	them.
         •	 the	observed	should	refocus	on	the	questions	s/he	asked.	That	is,	reflect	on	the	questions	in	light	of	
            the	data	brought	back	by	the	observer.
         •	 the	observer	should	share	the	things	s/he	saw,	heard,	and	tracked	rather	than	what	s/he	thought	
            about	them.	Allowing	the	observer	to	evaluate	or	judge	the	observed	will	poison	the	process	quickly.
         •	 there	should	be	some	talk	of	what	did	and	didn’t	happen	and	how	the	observed	could	make	it	
            happen	next	time.
         •	 the	observed	should	encourage	the	observer	to	reflect	on	the	relevance	of	the	data	to	the	questions.
         •	 both	observer	and	observed	should	watch	for	defensive	behavior.
         •	 the	observer	should	check	for	signals	to	see	if	the	other	has	had	enough.




Protocols	are	most	powerful	and	effective	when	used	within	an	ongoing	professional	learning	community	such	as	a	Critical	Friends	Group®	and	facilitated	
by	a	skilled	coach.	To	learn	more	about	professional	learning	communities	and	seminars	for	new	or	experienced	coaches,	please	visit	the	National	School	
Reform	Faculty	website	at	www.nsrfharmony.org.

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Peer Observation Guide

  • 1. National School Reform Faculty Harmony Education Center www.nsrfharmony.org Peer Coaching Observer as Coach Developed in the field by educators affiliated with NSRF. Receiving real feedback can be threatening to the receiver, therefore an important principle in this process is that at all times the person who is being observed is the one who is in control of the situation. Guidelines 1. Each person should choose the person with whom they will work. They should agree to take turns being the observer and the observed. 2. The pair should establish ground rules for giving and receiving feedback. For example: “Our observation data will remain confidential”; “We will meet to follow up on the observation within 24 hours of the observation.” 3. The person asking for feedback specifies the areas in which they want feedback. For example: “Track the kinds of questions I ask (are they memory questions, or do they require evaluation)”; “Do I give enough time for students to answer?”; “Do I ask boys more questions than girls?” 4. The observer, armed with a short list of what to look for from the person being observed, comes and watches the class or meeting for a short time (15-20 minutes at first, longer as the pair becomes more comfortable with both observation and feedback). 5. The two people meet afterwards — undisturbed. During this meeting: • the partners should sit with the data between them. • the observed should refocus on the questions s/he asked. That is, reflect on the questions in light of the data brought back by the observer. • the observer should share the things s/he saw, heard, and tracked rather than what s/he thought about them. Allowing the observer to evaluate or judge the observed will poison the process quickly. • there should be some talk of what did and didn’t happen and how the observed could make it happen next time. • the observed should encourage the observer to reflect on the relevance of the data to the questions. • both observer and observed should watch for defensive behavior. • the observer should check for signals to see if the other has had enough. Protocols are most powerful and effective when used within an ongoing professional learning community such as a Critical Friends Group® and facilitated by a skilled coach. To learn more about professional learning communities and seminars for new or experienced coaches, please visit the National School Reform Faculty website at www.nsrfharmony.org.