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PREMIER CONSULTING SERVICES

                            Business We Are In
      To empower and enable people in creating extraordinary Leadership.



Introduction:
 A place where any organization or individual can approach with their unique idea, and we
convert that idea into a sustainable and profitable business model.
 A training company who would train the resources of an organization with special techniques
such that they can emerge as a powerful and effective leaders for their organization.
 Turning around the organizations that are losing on their profits through industry proven
techniques. Concurrently, working with their specific non performing departments/ functions and
transforming them into profitable units.
PREMIER CONSULTING SERVICES


Mission Statement:
To provide our stakeholders with the best in class service that will put them

ahead in the business, while having an edge above their competitors.




Vision Statement:
To empower and enable people in creating extraordinary Leadership.
Services Offered:
 I.T. Infrastructure Services, Outsourcing, Consulting and IT products, Storage
Infrastructure, CMDB:

     • Setting up of process and protocols in compliance with ITIL framework.

     • Setting up dedicated support centers through Managed services. Enabling an organization to
     bring all the IT concerns and challenges under one roof irrespective of the geographical location.

     • This will assist Organizations to witness significant amount of reduction in effort and time
     spent on IT related challenges.

     • Setting up a new Business Service centers including, Business Process Outsourcing, Knowledge
     Process Outsourcing.

     • Providing end to end consulting for BPO, KPO, like: Processes and Protocols, Architecture to set
     up call routing and networking, IT infrastructure, Security, Networking, Capacity Planning.

     • Supplying all IT Hardware for setting up the Business Center.
Services Offered:
 Application Infrastructure, Software Infrastructure:

• Working with Organizations in building their technical processes end to end.

• Assist organizations in reducing the overall L1, L2 incident calls by 5-10% through collection of tools
such as web collaboration, e-mail, live chat, and phone support interfaces.

• Automating the complex technical issues directly on the end user PC, thus automating the resolution
of expensive assisted call drivers.

• Build a software solution that defines policy and supplies consistent knowledge to all customer
contact channels.

• Development and Consultation for Portals, Websites, Addition of a functionality.


 eBusiness Infrastructure
• Consulting and building Architecture for B2B, B2C applications.

• Architecture and Testing for eCommerce Applications like CRM: Salesforce, Seibel.
Services Offered:
 Training and Development
• Tailor made programs to enrich the Executive Leaders of the company.

• Employee engagement programs to create emerging leaders for the organization based on their
values and principles.

• Accredited center to conduct ITIL programs at all levels.

• Leadership courses for middle management with objective to get them prepared for the next level of
leadership in the organization.

 Internet Infrastructure, Network Infrastructure, Security Infrastructure, Wireless
Infrastructure.

• Architecture of Network Operation Centers, BPO's, Organization Layout, etc.

• Consulting and Building Architecture for Security related requirements and assisting in its
Implementation.

• Providing cheap and state of the art solutions to organizations network related concerns through
wireless options.
Assets:
 Network of 100+ people with skills in common like commitment, risk takers, reliability and
vision.

 Network of 50+ I.T. professionals with experience into varied technologies ranging from
software development & support, CRM and database

 "Self: > Experience in I.T. infrastructure services, customer support for hardware and
platforms.> Inception, Creation of Structure, Completely Facilitate Financial & Legal Matters
throughout.> Marketing and Sales promotion.> Management of Projects End to End."

 A company which has 25 years of Govt. dealing, reputation with all Govt. deptts of North India
and Central India and with private companies from the same Industry. A Network of 20-30
dealers across India.

 Family member with 12+ yrs industry experience into
Marketing, Sales, Installation, Production, Public Relations, Govt. dealing and Finance domain.
Opportunities:
 The small and midsize business market represents 44% of total IT spending worldwide. This will form our
basis to do business.

 According the Analysts (Gartner Inc.) , the banking and securities sector will have strong growth in 2013 and
is expected to reach $460 billion (INR 253.5K crore), up 3.5 percent from $445 billion in 2012. This trend is
expected to continue due to a significant amount of IT required to run activities such as
lending, payments, trading and risk management.

 Manufacturing and natural resources sector will lead the vertical markets with total spending expected to
reach $478 billion in 2013, up 2.3 percent from $467 billion in 2012.

 The CMS sector is forecast to grow 3 percent in 2013 to $426 billion, up from $414 billion in 2012.

 Leading Health Organizations, communications service providers, software and Internet services, and media
companies invest considerably in IT across hardware, software, IT services, internal services and
telecommunications. With demands for a secure Internet connected backbone and faster wireless data
services, coupled with the pervasiveness of social media and video, these industries will need to continue to
invest in IT.

 Cloud as a service reduces the I.T. infrastructure cost drastically, and will become major area of interest for
IT investments in coming few years across all the above industries.
Associate Partners:

 Premier Duplicators Pvt. Ltd. – North ‘n’ West India Govt. Contractors for office equipments,
 WebExpress Pvt. Ltd. – Web Solutions simplified,
 Phi Resource Management Services Pvt. Ltd. – All about HR consultance,
 Consultant, Test Managers - Telecom Domain,
 Developers – Portals, Business Applications, Mobile Apps,
 Architects – Network, Storage, Java, Remote Monitoring Tools.




Contact Details:
Premier Consulting Services,
019, Pristine Paradise, Bilekahalli,
Bangalore, India – 560076.
# 080-2648-3785, 91-900-851-3247.

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PCS

  • 1. PREMIER CONSULTING SERVICES Business We Are In To empower and enable people in creating extraordinary Leadership. Introduction:  A place where any organization or individual can approach with their unique idea, and we convert that idea into a sustainable and profitable business model.  A training company who would train the resources of an organization with special techniques such that they can emerge as a powerful and effective leaders for their organization.  Turning around the organizations that are losing on their profits through industry proven techniques. Concurrently, working with their specific non performing departments/ functions and transforming them into profitable units.
  • 2. PREMIER CONSULTING SERVICES Mission Statement: To provide our stakeholders with the best in class service that will put them ahead in the business, while having an edge above their competitors. Vision Statement: To empower and enable people in creating extraordinary Leadership.
  • 3. Services Offered:  I.T. Infrastructure Services, Outsourcing, Consulting and IT products, Storage Infrastructure, CMDB: • Setting up of process and protocols in compliance with ITIL framework. • Setting up dedicated support centers through Managed services. Enabling an organization to bring all the IT concerns and challenges under one roof irrespective of the geographical location. • This will assist Organizations to witness significant amount of reduction in effort and time spent on IT related challenges. • Setting up a new Business Service centers including, Business Process Outsourcing, Knowledge Process Outsourcing. • Providing end to end consulting for BPO, KPO, like: Processes and Protocols, Architecture to set up call routing and networking, IT infrastructure, Security, Networking, Capacity Planning. • Supplying all IT Hardware for setting up the Business Center.
  • 4. Services Offered:  Application Infrastructure, Software Infrastructure: • Working with Organizations in building their technical processes end to end. • Assist organizations in reducing the overall L1, L2 incident calls by 5-10% through collection of tools such as web collaboration, e-mail, live chat, and phone support interfaces. • Automating the complex technical issues directly on the end user PC, thus automating the resolution of expensive assisted call drivers. • Build a software solution that defines policy and supplies consistent knowledge to all customer contact channels. • Development and Consultation for Portals, Websites, Addition of a functionality.  eBusiness Infrastructure • Consulting and building Architecture for B2B, B2C applications. • Architecture and Testing for eCommerce Applications like CRM: Salesforce, Seibel.
  • 5. Services Offered:  Training and Development • Tailor made programs to enrich the Executive Leaders of the company. • Employee engagement programs to create emerging leaders for the organization based on their values and principles. • Accredited center to conduct ITIL programs at all levels. • Leadership courses for middle management with objective to get them prepared for the next level of leadership in the organization.  Internet Infrastructure, Network Infrastructure, Security Infrastructure, Wireless Infrastructure. • Architecture of Network Operation Centers, BPO's, Organization Layout, etc. • Consulting and Building Architecture for Security related requirements and assisting in its Implementation. • Providing cheap and state of the art solutions to organizations network related concerns through wireless options.
  • 6. Assets:  Network of 100+ people with skills in common like commitment, risk takers, reliability and vision.  Network of 50+ I.T. professionals with experience into varied technologies ranging from software development & support, CRM and database  "Self: > Experience in I.T. infrastructure services, customer support for hardware and platforms.> Inception, Creation of Structure, Completely Facilitate Financial & Legal Matters throughout.> Marketing and Sales promotion.> Management of Projects End to End."  A company which has 25 years of Govt. dealing, reputation with all Govt. deptts of North India and Central India and with private companies from the same Industry. A Network of 20-30 dealers across India.  Family member with 12+ yrs industry experience into Marketing, Sales, Installation, Production, Public Relations, Govt. dealing and Finance domain.
  • 7. Opportunities:  The small and midsize business market represents 44% of total IT spending worldwide. This will form our basis to do business.  According the Analysts (Gartner Inc.) , the banking and securities sector will have strong growth in 2013 and is expected to reach $460 billion (INR 253.5K crore), up 3.5 percent from $445 billion in 2012. This trend is expected to continue due to a significant amount of IT required to run activities such as lending, payments, trading and risk management.  Manufacturing and natural resources sector will lead the vertical markets with total spending expected to reach $478 billion in 2013, up 2.3 percent from $467 billion in 2012.  The CMS sector is forecast to grow 3 percent in 2013 to $426 billion, up from $414 billion in 2012.  Leading Health Organizations, communications service providers, software and Internet services, and media companies invest considerably in IT across hardware, software, IT services, internal services and telecommunications. With demands for a secure Internet connected backbone and faster wireless data services, coupled with the pervasiveness of social media and video, these industries will need to continue to invest in IT.  Cloud as a service reduces the I.T. infrastructure cost drastically, and will become major area of interest for IT investments in coming few years across all the above industries.
  • 8. Associate Partners:  Premier Duplicators Pvt. Ltd. – North ‘n’ West India Govt. Contractors for office equipments,  WebExpress Pvt. Ltd. – Web Solutions simplified,  Phi Resource Management Services Pvt. Ltd. – All about HR consultance,  Consultant, Test Managers - Telecom Domain,  Developers – Portals, Business Applications, Mobile Apps,  Architects – Network, Storage, Java, Remote Monitoring Tools. Contact Details: Premier Consulting Services, 019, Pristine Paradise, Bilekahalli, Bangalore, India – 560076. # 080-2648-3785, 91-900-851-3247.