2. Unique Value Proposition
“We listen first, then solve your IT staffing
and project resource needs ultimately
driving down cost and pushing up
efficiencies”
“We help you deliver on the promises
you have made to your end clients”
3. Who is The Proven Method
The Proven Method (TPM)
• Founded in 1995
• 2012 Revenue $25M
• Growth rate 25%
• 40 Fortune 1000 clients
• 60+ Professional Services Staff
• 300+ skilled specialist -consultant level
• North America footprint
• International trusted partnerships
Practices
• Infrastructure Services
• IT Professional Services
• IT Staffing Services
4. Why Clients work with TPM
1. Listen carefully to your needs, highly responsive
2. Flexibility – rates, contract length, resource availability
3. The Proven Method is your extended IT virtual staffing
arm
4. Consistently achieves high customer satisfaction ratings
5. Deliver what we say: Sense of Urgency, lower cost,
efficient and flexibility all at the highest quality
6. We leverage Industry’s Best Practices with continuous
improvement
7. Very high customer retention rates: 12 yrs +
8. Preferred “Pass Through” vendor for many large clients
Center of Excellence:
Cloud, Collaboration, Network, Security
5. Who’s our Target Client
• Systems Integrators, VAR’s, Service
Providers, Hardware/Software companies
• Corporations greater than 100 employees
• North American presence
• IT challenges and looking for a better more
efficient way
• Chaotic operations
• Clients looking to lower IT cost basis
Target:
Clients wanting a better way to staff their next
generation Networking, IP Telephony, Contact Centers,
Virtualization projects
6. Your challenges…
• Limited or restricted Resource Benefits
• High resource turnover, non-consistent resources
• Escalating resource Cost
• Cost prohibitive internal resourcing model
• Long HR recruiting cycle times
• End customer demanding lower cost projects
• Costly and/or non-existent Temp to Perm model
• Voluminous “false positive” resumes
• Lack of availability of engineers and specialists
Main Pain:
Lack of qualified resources on demand
7. How TPM solves your challenges
• Focused on driving IT staffing costs down while improving
quality of resources
• Simplifying the support of IT infrastructure, Networks,
data centers, virtualization, servers/desktops
• Refined and Proven best-in-breed resourcing model
yielding high end user satisfaction
• Leveraging the right subject matter expert for the right
job
• Providing JIT resources when you need them
No Pain:
Right resources, Right time, Right price
8. A deeper dive in to TPM
Centers of Excellence:
• Cloud
• Collaboration
• Network
• Security
Consultants, Engineers, Project Managers,
Technicians
9. CCNS Focus Areas
• LAN, WAN, WLAN
• UC & Collaboration
• IP Telephony
• Data Center
• Virtualization, VDI
• Storage Area Networks
• Unified Messaging
• Security
• IP Contact Center
• Video Conferencing
10. Skill Sets
Skill Set
• Design, Config, Installation, Testing
• Troubleshooting, Optimization
• Technical and User Training
• Site Survey & Documentation
Technologies
• Networking
Route, switch, mobility, wireless, security
• Unified Comm. & Collaboration
IP Telephony, Voicemail, Unified Messaging, Exchange, OCS
• Data Center
Storage, Facilities, Design
• Virtualization
Server, Desktop VDI
11. CCNS
Application:
• Migration to new IP Contact Center for Commonwealth
of Virginia
Services:
• Requirements, Design, Training, Migration, Test,
Documentation
TPM Business Delivered Value:
• Contact Center specialists with key soft skills when,
where and as needed
12. CCNS Global Transformation
Application:
• Global Transformation Project for Proctor & Gamble
network, UC and desktop devices
Services:
• End of life audits, upgrades and full routing, switching,
voice equipment replacement
TPM Business Delivered Value:
• CCIE, CCVP, CCDP technical specialist, program and
project management level resources to deliver the entire
3 year $3B project
13. Infrastructure Services
Application:
• Buildout of Ford’s Help Desk
Services:
• Level 1, 2, 3 HD and Management
TPM Business Delivered Value:
• Created unique retention model for existing Help Desk
personnel and supplemented with specialists
14. Applications Development Services
• Appl. Development
• Mobile Apps
• Data Modeling
• Data Conversion & Migration
• Database Design
• Data Warehousing
• BI
• ERP Customization
• Web 2.0 Design
15. Applications Development Services
Application:
• Cross-platform Mobile App development for iPhone,
iPad, Android
Services:
• Requirements, Design, Programming, Test, Production
TPM Business Delivered Value:
• Next Gen cross-platform development
22. Staff Augmentation Capabilities
• Storage Engineer
• Storage Migration SME
• Storage/SAN Admin
• Support F5 load balancers and DMZ design
• Symantec Upgrade
• TEM package resource
• UAG Engineer
• UCC Enterprise Implementation Engineer
• UCCE
• UNIX Engineer
• VM Ware ESX Server background
• VoIP Business Analyst
• Windows Engineer
23. Operating Model
• White Label Services
• Contract Services
• Contract to Permanent
• Hourly billable
• USA, Canada
• Worldwide Partnerships
Demand Fulfillment Model
Only secure resources when you need them
28. Relationship Management
• “Best Resource Mapping”
– Pay only for what you really need
• Single Point of Contact - Account Executive
• Simple Flat Management Structure
• Quick Resource Matching
• Precise Resource Location/Availability Service
• Simple uncomplicated margin based model
• Volume Agreements
• Master Services Agreements
