The document summarizes the services provided by The Proven Method (TPM), a technical staffing and consulting firm. TPM specializes in providing IT professionals and project resources for cloud, collaboration, networking, and security projects. They aim to help clients deliver projects by providing qualified resources on demand in a cost-effective manner. The document outlines TPM's offerings, capabilities, operating model, and benefits over traditional staffing firms.

1. Technical Resource Specialists
CCNS
“Cloud, Collaboration, Network & Security”

2. Unique Value Proposition
“We listen first, then solve your IT staffing
and project resource needs ultimately
driving down cost and pushing up
efficiencies”
“We help you deliver on the promises
you have made to your end clients”

3. Who is The Proven Method
The Proven Method (TPM)
• Founded in 1995
• 2012 Revenue $25M
• Growth rate 25%
• 40 Fortune 1000 clients
• 60+ Professional Services Staff
• 300+ skilled specialist -consultant level
• North America footprint
• International trusted partnerships
Practices
• Infrastructure Services
• IT Professional Services
• IT Staffing Services

4. Why Clients work with TPM
1. Listen carefully to your needs, highly responsive
2. Flexibility – rates, contract length, resource availability
3. The Proven Method is your extended IT virtual staffing
arm
4. Consistently achieves high customer satisfaction ratings
5. Deliver what we say: Sense of Urgency, lower cost,
efficient and flexibility all at the highest quality
6. We leverage Industry’s Best Practices with continuous
improvement
7. Very high customer retention rates: 12 yrs +
8. Preferred “Pass Through” vendor for many large clients
Center of Excellence:
Cloud, Collaboration, Network, Security

5. Who’s our Target Client
• Systems Integrators, VAR’s, Service
Providers, Hardware/Software companies
• Corporations greater than 100 employees
• North American presence
• IT challenges and looking for a better more
efficient way
• Chaotic operations
• Clients looking to lower IT cost basis
Target:
Clients wanting a better way to staff their next
generation Networking, IP Telephony, Contact Centers,
Virtualization projects

6. Your challenges…
• Limited or restricted Resource Benefits
• High resource turnover, non-consistent resources
• Escalating resource Cost
• Cost prohibitive internal resourcing model
• Long HR recruiting cycle times
• End customer demanding lower cost projects
• Costly and/or non-existent Temp to Perm model
• Voluminous “false positive” resumes
• Lack of availability of engineers and specialists
Main Pain:
Lack of qualified resources on demand

7. How TPM solves your challenges
• Focused on driving IT staffing costs down while improving
quality of resources
• Simplifying the support of IT infrastructure, Networks,
data centers, virtualization, servers/desktops
• Refined and Proven best-in-breed resourcing model
yielding high end user satisfaction
• Leveraging the right subject matter expert for the right
job
• Providing JIT resources when you need them
No Pain:
Right resources, Right time, Right price

8. A deeper dive in to TPM
Centers of Excellence:
• Cloud
• Collaboration
• Network
• Security
Consultants, Engineers, Project Managers,
Technicians

9. CCNS Focus Areas
• LAN, WAN, WLAN
• UC & Collaboration
• IP Telephony
• Data Center
• Virtualization, VDI
• Storage Area Networks
• Unified Messaging
• Security
• IP Contact Center
• Video Conferencing

10. Skill Sets
Skill Set
• Design, Config, Installation, Testing
• Troubleshooting, Optimization
• Technical and User Training
• Site Survey & Documentation
Technologies
• Networking
Route, switch, mobility, wireless, security
• Unified Comm. & Collaboration
IP Telephony, Voicemail, Unified Messaging, Exchange, OCS
• Data Center
Storage, Facilities, Design
• Virtualization
Server, Desktop VDI

11. CCNS
Application:
• Migration to new IP Contact Center for Commonwealth
of Virginia
Services:
• Requirements, Design, Training, Migration, Test,
Documentation
TPM Business Delivered Value:
• Contact Center specialists with key soft skills when,
where and as needed

12. CCNS Global Transformation
Application:
• Global Transformation Project for Proctor & Gamble
network, UC and desktop devices
Services:
• End of life audits, upgrades and full routing, switching,
voice equipment replacement
TPM Business Delivered Value:
• CCIE, CCVP, CCDP technical specialist, program and
project management level resources to deliver the entire
3 year $3B project

13. Infrastructure Services
Application:
• Buildout of Ford’s Help Desk
Services:
• Level 1, 2, 3 HD and Management
TPM Business Delivered Value:
• Created unique retention model for existing Help Desk
personnel and supplemented with specialists

14. Applications Development Services
• Appl. Development
• Mobile Apps
• Data Modeling
• Data Conversion & Migration
• Database Design
• Data Warehousing
• BI
• ERP Customization
• Web 2.0 Design

15. Applications Development Services
Application:
• Cross-platform Mobile App development for iPhone,
iPad, Android
Services:
• Requirements, Design, Programming, Test, Production
TPM Business Delivered Value:
• Next Gen cross-platform development

16. Vendor Experience

17. Staff Augmentation Capabilities
• ASA Firewall Engineer • CCNA-Voice, Route/Switch,
• Avaya Engineer Security, Wireless
• Citrix CCIA Architect • CCNP- Voice, Route/Switch,
• Citrix CCEE Engineer Security, Wireless
• Citrix CCA Admin • CCVP- Voice, Route/Switch,
• Citrix CCAA Admin Security, Wireless
• Business Analyst • CCIE- Voice, Route/Switch,
• CCDP Engineer Security, Wireless
• CCIE/Nexus 7k, 5k,2k • Checkpoint Security Engineer
• CIO
• Cisco Contact Center
• Cisco UC

18. Staff Augmentation Capabilities
• Cisco LAN/WAN
• Cisco QOS Deployment
• Cisco UCC Enterprise Outbound
• Cisco Unified IP Contact Center Consultant
• Cisco WAAS Engineer
• Cisco/Aruba Advisor
• Compuware Vantage Consultant
• Data Protection Analyst
• Data Support Engineer
• Delivery Network Consultant
• Deployment/Field engineer
• DNS Implementation Engineer
• Email information manager
• EMC/VNX Engineer

19. Staff Augmentation Capabilities
• Exchange Implementation Engineer
• F5 GTM resource
• F5 Implementation Engineer
• HP Blade Chassis Configuration
• HP OpenView Software
• Info Sec Director
• IPT Contact Resources
• Juniper Route/Switch Designer
• McAfee Upgrade/deployment Specialist
• Exchange Migration
• NetApp Admin
• NetApps Architect
• Network Director
• Network Engineer

20. Staff Augmentation Capabilities
• Network/ IPT-Cisco
• NOC Technician
• Novell Access Manager
• Project Managers:
 VOIP
 Infrastructure
 Storage
 Cisco
 Avaya
 Data Center
 Disaster Recovery
 UCC

21. Staff Augmentation Capabilities
• Pre-Sales Engineer
 Security
 VOIP
 Storage
• Security Architect
• Security Engineer CISSP
• Senior Juniper Engineer
• Senior Network Engineer
• SharePoint Consultant
• SharePoint Developer
• Solution Architect
• Sr. NetBackup Consultant
• Sr. Storage Architect
• Sr. Technical Consultant

22. Staff Augmentation Capabilities
• Storage Engineer
• Storage Migration SME
• Storage/SAN Admin
• Support F5 load balancers and DMZ design
• Symantec Upgrade
• TEM package resource
• UAG Engineer
• UCC Enterprise Implementation Engineer
• UCCE
• UNIX Engineer
• VM Ware ESX Server background
• VoIP Business Analyst
• Windows Engineer

23. Operating Model
• White Label Services
• Contract Services
• Contract to Permanent
• Hourly billable
• USA, Canada
• Worldwide Partnerships
Demand Fulfillment Model
Only secure resources when you need them

24. Footprint
USA & Canada Focused
“In-Partnerships”
available

25. Certifications

26. Resourcing Quality Control
Screening Process
9 Step On-Boarding “Rapid Screen” Process
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Step 1• Your Requirements
Step 2• Filtered “Resource-base”
Performed Prior
Step 3• Screening & Testing to You Seeing
Step 4• Multi-level Video Interview them!
Step 5• End Client Interview
Step 6• Background Check –
Employer, References, 7 yr Criminal
Step 7• Drug Screen-10 Panel Testing
Step 8• Executed Contract
Step 9• On Going Validation/Optimization

27. Backoffice Value Add
• Benefits, PTO, weekly pay, C2C, W-2
• Resource & Retainment Management
• Contract Management
• Onsite, Remote and On-call services
• Travel & Expense Management
• Equipment and Tools
• Pricing Modeling & RFP Services

28. Relationship Management
• “Best Resource Mapping”
– Pay only for what you really need
• Single Point of Contact - Account Executive
• Simple Flat Management Structure
• Quick Resource Matching
• Precise Resource Location/Availability Service
• Simple uncomplicated margin based model
• Volume Agreements
• Master Services Agreements

29. Clients

30. Next Steps …