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HUMAN RESOURCE MANAGEMENT (214)
SIR ROSLAN BIN WAHAB
NIK MARIAM BT NIK MAT
2013251558
CAMP 3
INTRODUCTION
Thank you to my dear Sir Roslan bin Wahab
As my lecturer for this course.
This Is my first slide presentation as my course assignment.
Hopefully it will satisfied my lecturer with this slide.
Sincere ;
Nik Mariam bt Nik Mat
RAUB SESSION & MAGISTRATE COURT
JALANBUKIT
27600RAUB
PAHANGDARUL MAKMUR
TEL : 09-3551033
FAX: 09-3559159
RAUB SESSION & MAGISTRATE COURT
 BACKGROUND OF THE DEPARTMENT
Magistrate Court Complex / new Raub Sessions was
completed in 1994 started operating in May 1994.
Since 1975, the Magistrate / Sessions court operating
in the District Council Building.
In the early 80's, the Sessions Court has covered
several areas that are under it, namely, the Raub
Magistrate Court, Kuala Lipis Magistrate Court,
Cameron Highland Magistrate Court and Bentong
Magistrates Court.
 Objectives of the Department
Ensuring judiciary have the human resources, finance, facilities, equipment
and information technology services sufficient and appropriate to carry out
its functions and duties
 The Unit Objectives
1. Ensuring judiciary have the human resources, finance, facilities, equipment and
information technology services sufficient and appropriate to carry out functions
and duties.
2. Updating processes, procedures and rules of the office from time to time
3. Perform administrative duties in a clean, efficient and trustworthy
4. Provide good service and prompt the parties concerned
SESSION ADMINISTRATIVE CLERK
(OPERATION/MANAGEMENT) N.17
FILE DESK
LIST OF REFERENCE
1. SERVICES
 1.1 Preparing the Annual Performance
Report
2. ADMINISTRATION
 2.1 To manage matters relating to the
duties and departments
3. FINANCIAL
 3.1 As a Cashier for the collection of fines
and fees revenue court
 3.2 Banking the collections
4. CIVIL COURT
 4.1 Receiving a document and Key in the Code of Civil summonses 51, 52, 53, 54
and 58 of the Sessions Court in the Cause's Book and E-Sispim system
 4.2 Opening a new file for code 51, 52, 53, 54 and 58 (Sessions Court)
 4.3 Typing letters for issuing summonses to be sent back to the offices of lawyers
and parties who filed the suit
 4.4 Keeping an Active files of Civil Sessions Court to be stored in the file room.
 4.5 Receiving and processing of other documents such as the Notice of
Application, Notice of Attendance, Absence Notice, Judgment Attendance
Default, Affidavit of Service, Bond Documents & Pleadings, Statement of Defence,
letters etc. relating to the files for code 51, 52, 53, 54 and 58 of the Sessions
Court.
 4.6 Updating and recording the results for files that have been completed into the
cause book for code 51, 52, 53, 54 and 58 of the Sessions Court to be signed by
the Registrar.
5. ADDITIONAL DUTIES
 And perform other duties as directed from time to time
ORGANISATION HIERACHY
JUDGE
MAGISTRATE
ASST REGISTRAR
CRIMINAL’S UNIT
ADMINISTRATIVE ASST
CLERK
LAW’S ADMINISTRATIVE
ASST. CLERK
INTERPRETORINTERPRETOR
OPERATIONAL ASST
TREASURY’S UNIT
TREASURY
ADMINISTRATIVE
ASST CLERK
ADMINISTRATION’ UNIT
ADMINISTRATIVE ASST.
CLERK
OPERATIONAL ASST
ADMINISTRATIVE ASST
CLERK
CIVIL’S UNIT
INTERPRETOR
ADMINISTRATIVE
ASST CLERK
ADMINISTRATIVE
ASST CLERK
OPERATIONAL ASST
INTERPRETOR
ASST SECRETARY
CIVIL’S UNIT HIERACHY
JUDGE
L54
ASST. REGISTRAR
L29
MAGISTRATE’S CLERK
N17
SESSION’S CLERK N17
MAGISTRATE
L44
INTERPRETOR L22
INTERPRETOR
L17
NOTICE SENDER
N1
MY THREE WEAKNESS
 1) Public Speaking
I am very nervous when speaking to
small or large groups of people. I
feel very sweaty and my words get
very mumbled up in my head
making it very difficult to
concentrate. Its my worst nightmare
 2) Lower my self-esteem and Confidence
Sometime I don’t have a confidence to do something in my life. I
feel very down than other. Unfortunately I do not achieve my
goals immediately, and this fact lowers my self-esteem and
confidence.
 3) Overconfidence
The overconfidence effect is a well-established bias in which
someone's subjective confidence in their judgments is reliably
greater than their objective accuracy, especially when confidence is
relatively high.[
THE FIRST SOLUTION
 Public Speaking
 1. Don’t Expect Perfection from Yourself
 None of us are perfect. We all know that. Yet when it comes to public
speaking, some of us tend to kick ourselves over every little perceived
mistake we make. We magnify our imperfections, while ignoring all
that’s good and well. The truth is, even the best, most experienced
speakers make many mistakes. When they do, they recover, keep going
gracefully, and all is well. This is one of the keys to public speaking
success: to keep going gracefully. The audience will never know most of
your mistakes, unless you halt your speech, break down, and confess
them. Carry on with poise. Give yourself permission not to be perfect.
 2. Avoid Equating Public Speaking to Your Self-Worth
 If you’re reading this article, you’re probably a successful professional
who has worked hard to get to where you are today. Public speaking is
only a small part of your overall professional ability. If you’re not
confident at it, there are many ways to help you improve. I’ve seen
otherwise intelligent and capable professionals shrivel up on stage, as if
suddenly nothing about them is right. Whether you’re good at public
speaking or not has nothing to do with your value as a person. It’s
simply a skill that you can learn and become better at with practice.
 3. Avoid Trying to Memorize Every Word
 Unless you’re reciting the Pledge of Allegiance or
your marriage vows, there’s no need to memorize every word of any
speech. Attempting to do so will simply increase stress, and cause
greater nervousness if the sequence of the words you’re trying to
memorize goes amiss.
 4. Avoid Reading Word for Word
 Avoid reading your presentation word for word from a
script. There’s a big difference between reading and speaking. Dry
reading disseminates information, often at the risk of the audience
tuning out. Speaking is creating an impact with your content
and personality, so that not only is your message understood, your
professional profile rises. People who read excessively from a script
in the U.S. effectively reduce their chances of upward advancement.
THE SECOND SOLUTION
Lower my self-esteem and Confidence
 1. Take a Self-Esteem Inventory.
 If having difficulty coming up with a whole 10, think about what others have said over the years.
“Thanks for listening to the other night when all I did was talk in their ear off!” “I did a great job at
work with that project, thanks for pitching in. Even if I think the Strength is stupid or too small to
list, list it anyway. It may be surprised at how easy it is to come up with all 10 when approach it
from this perspective.
 This is my Self-Esteem Inventory. It lets to know all the things about how much I’ve suck, Some of
the weaknesses I may also be able to change, if only I worked at them, one at a time, over the
course of a month or even a year. Nobody changes things overnight, so don’t set an unrealistic
expectation that can change anything in just a week’s time.
 2. Set Realistic Expectations.
 Nothing can kill our self-esteem more than setting unrealistic expectations. My expectation was
unrealistic, and my self-esteem took a blow when I turned 30 and saw how far away such a goal
was.
 Sometimes my expectations are so much smaller, but still unrealistic. Check my expectations if they
keep disappointing. My self-esteem will thank you.
 3. Set Aside Perfection and Grab a Hold of Accomplishments… and Mistakes.
 Perfection is simply unattainable. Let it go. I never going to be perfect. I never going to have the
perfect body, the perfect life, the perfect relationship, the perfect children, or the perfect home. But
that is simply an artificial creation of society. It doesn’t exist.
 It’s just as important to take something away from the mistakes I make in life. It doesn’t mean I am
a bad person, it simply means I made a mistake (like everyone does). Mistakes are an opportunity
for learning and for growth, if only I push myselves out of the self-pity or negative self-talk I wallow
in after one, and try and see it from someone else’s eyes.
 4. Explore Myself.
 “Know thyself” is an old saying passed down through the ages, to encourage me to
engage in self-exploration. Usually the most well-adjusted and happiest people are
people who have gone through this exercise. It isn’t just about knowing my strengths
and weaknesses, but also opening myself up to new opportunities, new thoughts,
trying out something new, new viewpoints, and new friendships.
 5. Be Willing to Adjust My Own Self-Image.
 Self-esteem is useless if it’s based upon an older version that no longer exists. I used
to be good at many things I’m no longer good at. I used to think I was pretty smart,
until I learned just how little I knew.
 Keep adjusting My self-image and self-esteem to match my current abilities and skills,
not those of my past.
 6. Stop Comparing Myself to Others.
 Nothing can hurt My self-esteem more than unfair comparisons. I can see how this
might impact my feelings, the more we do this sort of thing.
 Stop comparing myself to others. The only person I should be competing against
is myself.These comparisons are unfair because I don’t know as much as I think about
these other people’s lives, or what it’s really like to be them. I think it’s better, but it
may be 100 times worse than I can imagine.
THE THIRD SOLUTION
 Overconfidence
Here are some possibilities:
1. Remember I am a unique person with my own talents, skills,
and goals, and confidence or overconfidence can be a pitfall
to be avoided if I mix modesty with my enthusiasm.
2. Try new sports, activities, or pursuits with a goal, and work my
way up to it. If I take an overconfident view of easy success,
and I fail, I may become discouraged and give up too soon.
Rumor has it, Albert Einstein was lousy in grade school.
3. Keep fantasies separate from realities. We all see super human
feats and stunts on TV, and movies like Jackass take these to
extremes, but these are accomplished by talented, unique
individuals who often train all of their lives in their own
disciplines. Sure, gymnasts make the parallel bars look easy, I
don't know how many gallons of sweat it took to get to that
level.
4. Take time to look at my failures, or incidences when I did
not achieve myr own personal goals. Not only will this
help to shape a realistic measure of ability, it will help to
focus on skills, strengths, or other qualities that need to
work on.
5. Treat commitments seriously. Overconfidence can cause
to over commit ourself. When I tell someone I will do
something, be realistic in how much effort and time it will
take. Promising to help paint a buddy's car, even though
have never done it, may turn into a three day project if I
are a victim of my own overconfidence.
6. Listen to criticism, especially constructive criticism from
people I trust.This may be one of the most important
steps in abating overconfidence. This is not necessarily to
say critics are always right, far from it. There is a
possibility they are right, and because they see I from a
different perspective, I should hear them out.
THANK YOU
• REFERRENCE :
 http://www.psychologytoday.com/
blog/communication-
success/201305/5-tips-reducing-
public-speaking-nervousness
 http://psychcentral.com/blog/archi
ves/2011/10/30/6-tips-to-
improve-your-self-esteem/
 http://www.wikihow.com/Control-
Your-Overconfidence

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Pad214 My Workplace

  • 1. HUMAN RESOURCE MANAGEMENT (214) SIR ROSLAN BIN WAHAB NIK MARIAM BT NIK MAT 2013251558 CAMP 3
  • 2. INTRODUCTION Thank you to my dear Sir Roslan bin Wahab As my lecturer for this course. This Is my first slide presentation as my course assignment. Hopefully it will satisfied my lecturer with this slide. Sincere ; Nik Mariam bt Nik Mat
  • 3. RAUB SESSION & MAGISTRATE COURT JALANBUKIT 27600RAUB PAHANGDARUL MAKMUR TEL : 09-3551033 FAX: 09-3559159
  • 4. RAUB SESSION & MAGISTRATE COURT  BACKGROUND OF THE DEPARTMENT Magistrate Court Complex / new Raub Sessions was completed in 1994 started operating in May 1994. Since 1975, the Magistrate / Sessions court operating in the District Council Building. In the early 80's, the Sessions Court has covered several areas that are under it, namely, the Raub Magistrate Court, Kuala Lipis Magistrate Court, Cameron Highland Magistrate Court and Bentong Magistrates Court.  Objectives of the Department Ensuring judiciary have the human resources, finance, facilities, equipment and information technology services sufficient and appropriate to carry out its functions and duties  The Unit Objectives 1. Ensuring judiciary have the human resources, finance, facilities, equipment and information technology services sufficient and appropriate to carry out functions and duties. 2. Updating processes, procedures and rules of the office from time to time 3. Perform administrative duties in a clean, efficient and trustworthy 4. Provide good service and prompt the parties concerned
  • 5. SESSION ADMINISTRATIVE CLERK (OPERATION/MANAGEMENT) N.17 FILE DESK LIST OF REFERENCE 1. SERVICES  1.1 Preparing the Annual Performance Report 2. ADMINISTRATION  2.1 To manage matters relating to the duties and departments 3. FINANCIAL  3.1 As a Cashier for the collection of fines and fees revenue court  3.2 Banking the collections 4. CIVIL COURT  4.1 Receiving a document and Key in the Code of Civil summonses 51, 52, 53, 54 and 58 of the Sessions Court in the Cause's Book and E-Sispim system  4.2 Opening a new file for code 51, 52, 53, 54 and 58 (Sessions Court)  4.3 Typing letters for issuing summonses to be sent back to the offices of lawyers and parties who filed the suit  4.4 Keeping an Active files of Civil Sessions Court to be stored in the file room.  4.5 Receiving and processing of other documents such as the Notice of Application, Notice of Attendance, Absence Notice, Judgment Attendance Default, Affidavit of Service, Bond Documents & Pleadings, Statement of Defence, letters etc. relating to the files for code 51, 52, 53, 54 and 58 of the Sessions Court.  4.6 Updating and recording the results for files that have been completed into the cause book for code 51, 52, 53, 54 and 58 of the Sessions Court to be signed by the Registrar. 5. ADDITIONAL DUTIES  And perform other duties as directed from time to time
  • 6. ORGANISATION HIERACHY JUDGE MAGISTRATE ASST REGISTRAR CRIMINAL’S UNIT ADMINISTRATIVE ASST CLERK LAW’S ADMINISTRATIVE ASST. CLERK INTERPRETORINTERPRETOR OPERATIONAL ASST TREASURY’S UNIT TREASURY ADMINISTRATIVE ASST CLERK ADMINISTRATION’ UNIT ADMINISTRATIVE ASST. CLERK OPERATIONAL ASST ADMINISTRATIVE ASST CLERK CIVIL’S UNIT INTERPRETOR ADMINISTRATIVE ASST CLERK ADMINISTRATIVE ASST CLERK OPERATIONAL ASST INTERPRETOR ASST SECRETARY
  • 7. CIVIL’S UNIT HIERACHY JUDGE L54 ASST. REGISTRAR L29 MAGISTRATE’S CLERK N17 SESSION’S CLERK N17 MAGISTRATE L44 INTERPRETOR L22 INTERPRETOR L17 NOTICE SENDER N1
  • 8. MY THREE WEAKNESS  1) Public Speaking I am very nervous when speaking to small or large groups of people. I feel very sweaty and my words get very mumbled up in my head making it very difficult to concentrate. Its my worst nightmare  2) Lower my self-esteem and Confidence Sometime I don’t have a confidence to do something in my life. I feel very down than other. Unfortunately I do not achieve my goals immediately, and this fact lowers my self-esteem and confidence.  3) Overconfidence The overconfidence effect is a well-established bias in which someone's subjective confidence in their judgments is reliably greater than their objective accuracy, especially when confidence is relatively high.[
  • 9. THE FIRST SOLUTION  Public Speaking  1. Don’t Expect Perfection from Yourself  None of us are perfect. We all know that. Yet when it comes to public speaking, some of us tend to kick ourselves over every little perceived mistake we make. We magnify our imperfections, while ignoring all that’s good and well. The truth is, even the best, most experienced speakers make many mistakes. When they do, they recover, keep going gracefully, and all is well. This is one of the keys to public speaking success: to keep going gracefully. The audience will never know most of your mistakes, unless you halt your speech, break down, and confess them. Carry on with poise. Give yourself permission not to be perfect.  2. Avoid Equating Public Speaking to Your Self-Worth  If you’re reading this article, you’re probably a successful professional who has worked hard to get to where you are today. Public speaking is only a small part of your overall professional ability. If you’re not confident at it, there are many ways to help you improve. I’ve seen otherwise intelligent and capable professionals shrivel up on stage, as if suddenly nothing about them is right. Whether you’re good at public speaking or not has nothing to do with your value as a person. It’s simply a skill that you can learn and become better at with practice.  3. Avoid Trying to Memorize Every Word  Unless you’re reciting the Pledge of Allegiance or your marriage vows, there’s no need to memorize every word of any speech. Attempting to do so will simply increase stress, and cause greater nervousness if the sequence of the words you’re trying to memorize goes amiss.  4. Avoid Reading Word for Word  Avoid reading your presentation word for word from a script. There’s a big difference between reading and speaking. Dry reading disseminates information, often at the risk of the audience tuning out. Speaking is creating an impact with your content and personality, so that not only is your message understood, your professional profile rises. People who read excessively from a script in the U.S. effectively reduce their chances of upward advancement.
  • 10. THE SECOND SOLUTION Lower my self-esteem and Confidence  1. Take a Self-Esteem Inventory.  If having difficulty coming up with a whole 10, think about what others have said over the years. “Thanks for listening to the other night when all I did was talk in their ear off!” “I did a great job at work with that project, thanks for pitching in. Even if I think the Strength is stupid or too small to list, list it anyway. It may be surprised at how easy it is to come up with all 10 when approach it from this perspective.  This is my Self-Esteem Inventory. It lets to know all the things about how much I’ve suck, Some of the weaknesses I may also be able to change, if only I worked at them, one at a time, over the course of a month or even a year. Nobody changes things overnight, so don’t set an unrealistic expectation that can change anything in just a week’s time.  2. Set Realistic Expectations.  Nothing can kill our self-esteem more than setting unrealistic expectations. My expectation was unrealistic, and my self-esteem took a blow when I turned 30 and saw how far away such a goal was.  Sometimes my expectations are so much smaller, but still unrealistic. Check my expectations if they keep disappointing. My self-esteem will thank you.  3. Set Aside Perfection and Grab a Hold of Accomplishments… and Mistakes.  Perfection is simply unattainable. Let it go. I never going to be perfect. I never going to have the perfect body, the perfect life, the perfect relationship, the perfect children, or the perfect home. But that is simply an artificial creation of society. It doesn’t exist.  It’s just as important to take something away from the mistakes I make in life. It doesn’t mean I am a bad person, it simply means I made a mistake (like everyone does). Mistakes are an opportunity for learning and for growth, if only I push myselves out of the self-pity or negative self-talk I wallow in after one, and try and see it from someone else’s eyes.  4. Explore Myself.  “Know thyself” is an old saying passed down through the ages, to encourage me to engage in self-exploration. Usually the most well-adjusted and happiest people are people who have gone through this exercise. It isn’t just about knowing my strengths and weaknesses, but also opening myself up to new opportunities, new thoughts, trying out something new, new viewpoints, and new friendships.  5. Be Willing to Adjust My Own Self-Image.  Self-esteem is useless if it’s based upon an older version that no longer exists. I used to be good at many things I’m no longer good at. I used to think I was pretty smart, until I learned just how little I knew.  Keep adjusting My self-image and self-esteem to match my current abilities and skills, not those of my past.  6. Stop Comparing Myself to Others.  Nothing can hurt My self-esteem more than unfair comparisons. I can see how this might impact my feelings, the more we do this sort of thing.  Stop comparing myself to others. The only person I should be competing against is myself.These comparisons are unfair because I don’t know as much as I think about these other people’s lives, or what it’s really like to be them. I think it’s better, but it may be 100 times worse than I can imagine.
  • 11. THE THIRD SOLUTION  Overconfidence Here are some possibilities: 1. Remember I am a unique person with my own talents, skills, and goals, and confidence or overconfidence can be a pitfall to be avoided if I mix modesty with my enthusiasm. 2. Try new sports, activities, or pursuits with a goal, and work my way up to it. If I take an overconfident view of easy success, and I fail, I may become discouraged and give up too soon. Rumor has it, Albert Einstein was lousy in grade school. 3. Keep fantasies separate from realities. We all see super human feats and stunts on TV, and movies like Jackass take these to extremes, but these are accomplished by talented, unique individuals who often train all of their lives in their own disciplines. Sure, gymnasts make the parallel bars look easy, I don't know how many gallons of sweat it took to get to that level. 4. Take time to look at my failures, or incidences when I did not achieve myr own personal goals. Not only will this help to shape a realistic measure of ability, it will help to focus on skills, strengths, or other qualities that need to work on. 5. Treat commitments seriously. Overconfidence can cause to over commit ourself. When I tell someone I will do something, be realistic in how much effort and time it will take. Promising to help paint a buddy's car, even though have never done it, may turn into a three day project if I are a victim of my own overconfidence. 6. Listen to criticism, especially constructive criticism from people I trust.This may be one of the most important steps in abating overconfidence. This is not necessarily to say critics are always right, far from it. There is a possibility they are right, and because they see I from a different perspective, I should hear them out.
  • 12. THANK YOU • REFERRENCE :  http://www.psychologytoday.com/ blog/communication- success/201305/5-tips-reducing- public-speaking-nervousness  http://psychcentral.com/blog/archi ves/2011/10/30/6-tips-to- improve-your-self-esteem/  http://www.wikihow.com/Control- Your-Overconfidence