Owais Khalid has submitted his curriculum vitae, which details his education and qualifications including a Bachelor of Engineering in Electronics and an MBA in Finance. It also outlines his work experience in operations management, customer service, and as a trainee engineer. His career has involved roles in credit management, data processing, and customer support. The CV highlights his computer skills and interests in sports and cinema.

1. Curriculum Vitae of Owais Khalid
URRICULUM
ITAE
OWAIS KHALID
Bachelor of Engineering (Electronics)
MBA (Finance)
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2. Curriculum Vitae of Owais Khalid
URRICULUM
ITAE
OBJCTIVE:
To work in a creative and innovative environment where there is a scope for learning, as
well as I can polish my technical and managerial skills and prove to be an asset for the
growth of the organization.
PERSONAL INFORMATION
Father’s Name Khalid Rauf Mughal
CNIC # 42101-0779674-9
Current Address SC 2 block-L United Centre, Flat#3 North Nazimabad Karachi,Pakistan
Email oowwaaiissppaakk44@@hhoottmmaaiill..ccoomm
Contact No +923018200394 / +923343629963
Nationality Pakistani
Res # 021-36627205
Marital Status Single
Language Spoken English, Urdu
Date of birth 28th Nov 1986
PEC Reg # ELECTRO/12940
EDUCATION:
2009 - 2011 MBA (Finance) at Bahria University, Karachi, Pakistan
2004 – June 2008 B.E (Electronics) at Hamdard University, Karachi Pakistan
2001-2003 FSc – Pre- Engineering at SM Science Govt College, Karachi,
Pakistan
2000.2001 Matriculation (Science) at LaCanadiana Children’s Academy,
Karachi, Pakistan
FINAL YEAR PROJECT: PC Controlled Wireless Aircraft (Auto Pilot System)
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3. Curriculum Vitae of Owais Khalid
URRICULUM
ITAE
EXPERIENCE
2014
Oct 2014 to till date Assistant manager operations MMS (Mail management
system) at TTCCSS
o Administration of Project staff
o Frequent Coordination with Customers, Sales Team
& Operation Team—ensuring delivery as per KPI.
o Resolve Customer Queries / Complains
o Data Reconciliations
o Follow-up of Booking & Delivery files
o Analyse Missing & Undelivered shipment
o Operations Progress report
o Coordination with Data Processing Centre &
Information Technology for developments
o Training of Staff
o Coordination with Internal Support Departments
o Preparation of New Projects Feasibility
2011-2014
Dec 2011 till March 2014 Team Lead at MMoobbiilliinnkk IInnffiinniittyy BCS-Credit & Management.
o Analysis of companies & individual cases received
from Sales operations, CS-Front end, Support centre
includes CS & franchise support.
o WiMAX Activation team management
o New Connections Approvals
o Processing of New Sales/Ownerships from backend
after getting necessary documentation
o Reporting to Management with respect to
departmental performance/issues
o Assessment of policies and procedures in order to
enhance customer relationship, as well as increasing
the number of consumers alike.
o Responsible for verification of document and risk
control, Coordination with other departments.
o Cross matching of customer particulars on WSAF &
CRM.
o Change of ownership as per policy.
o Ensure proper audit of the data.
o Daily, weekly & monthly reports to higher
management.
Reconciliation of CRM.
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4. Curriculum Vitae of Owais Khalid
URRICULUM
ITAE
o Data allocation for recoveries
2011
March 2011 to May 2011 Customer Service Representative at The Resource GGrroouupp (TTRRGG)
for Qubee WiMax internet service provider
o Responsible to provide support to customers regarding WiMAX
connectivity and any other information regarding WiMAX
services.
2008-2009
October 2008 to July 2009 Worked in PPHHAARRMMAATTEECC PPaakkiissttaann (PPVVTT) llttdd aass a Trainee Engineer
o In this job I had fair idea about different types of plant Utilities
like Generators, Boiler, Chiller, Compressors and R-O
Plant. Ability to do work in under pressure situation.
o Monitored equipment utilization and machine downtime with
responsibility for the implementation of corrective and
preventative actions.
o Trouble-shooting activities, which included regular
performance checks of fallout to determine and rectify
errors.
o Coordinate to other disciplines and vendor representatives.
2007 IITTIIFF AASSIIAA 22000077,, TTeexxttiillee AAssiiaa 22000077 & MMuusslliimm BBIIGG 22000077
Voluntary work during summer vacation at an Asian Exhibition.
Responsibilities and achievements:
o Warm welcoming foreign visitor and delegates.
o Ensuring their accommodation and transport needs were
adequately met.
o Meeting very intelligent and interesting people gave me an
opportunity to utilise my own interpersonal skills.
o Cultural knowledge and awareness prior to greeting visitor was
paramount priority.
o Positive attitude and knowledge of greetings, body language,
eye contact, dress codes was an essential and major part of my
responsibility to create a good first impression and maintain
relationships with the foreign delegates, either visiting or/and
revisiting Pakistan .
INTERNSHIP: CCIIVVIILL AAVVIIAATTIIOONN AAUUTTHHOORRIITTYY
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5. Curriculum Vitae of Owais Khalid
URRICULUM
ITAE
June 2007 Internee in Electronics Engineering Department
Learning Outcomes
To develop greater insight into RF & Microwave equipments in EED.
Enhancement of understanding of various equipments used in
RADAR, HF, VHF/UHF, NAV-AIDS, GE and Telecom section.
CERTIFICATION:
· IELTS (international english language testing system)
BRITISH COUNCIL (Valid till October-2016)
COMPUTER SKILLS:
· Microsoft Windows XP / Vista,
· Microsoft Office (Word, Excel, PowerPoint, Word)
I
NTERESTS:
Badminton, watching and playing cricket, cinema.
REFERENCES: References will be furnished on request.
Page 5 of 5

6. Curriculum Vitae of Owais Khalid
URRICULUM
ITAE
June 2007 Internee in Electronics Engineering Department
Learning Outcomes
To develop greater insight into RF & Microwave equipments in EED.
Enhancement of understanding of various equipments used in
RADAR, HF, VHF/UHF, NAV-AIDS, GE and Telecom section.
CERTIFICATION:
· IELTS (international english language testing system)
BRITISH COUNCIL (Valid till October-2016)
COMPUTER SKILLS:
· Microsoft Windows XP / Vista,
· Microsoft Office (Word, Excel, PowerPoint, Word)
I
NTERESTS:
Badminton, watching and playing cricket, cinema.
REFERENCES: References will be furnished on request.
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