The document discusses Hawkeye Credentials, a company that provides channel services and solutions. It outlines their mission to help clients effectively reach markets through channel partners. It also describes their global experience, with offices in over 100 countries and the ability to process payments in many currencies. Finally, it highlights their expertise in indirect channel strategies and programs.

1. Hawkeye Credentials John Walker 2008

2. WHO WE ARE Over a decade of success

3. OUR MISSION © 2008 hawkeye, all rights reserved. Our Channel Services are designed to: Determine the most effective routes to market for our clients’ solutions portfolio Recruit and enable the right channel partners Develop and implement channel programs that deliver measurable results Maximize partner revenues in B2B and B2C channel segments Increase partner program participation through effective partner communication

4. Channel Practice Passion for operational excellence and efficiency Turning strategic concepts into channel solutions OVERVIEW © 2008 hawkeye, all rights reserved. Program Design Investment Optimization Research Coverage and Capacit y Fund Mgmt Sales Tracking Partner Enablement Marketing Reward Insight Program Audits Channel Touchmaps Analytics Forecasting/Prioritization Creative Account Management Communications Rebate Mgmt & Prepaid Cards Claims Administration Multilingual Helpdesk

5. 12 Office Locations 116 Deployed Countries Global Ready Infrastructures In-Region Support Globalized and localized Global payments Global Solutions, Regional Presence KEY: Office locations Application deployments GLOBAL EXPERIENCE

6. GLOBAL PAYMENTS © 2008 hawkeye, all rights reserved. … to Latin America: $1.3MM … within North America: $509MM … to EMEA: $25.8MM … within EMEA: $76.5MM … to Asia Pacific: $1.5MM Disbursement Projections 2008 = $614MM 2009 = $774MM Disbursement Centers in Seattle and Poland

7. Agree on goals and strategy Focus on 4 critical, interrelating areas of a Unified Partner Strategy Programs Hard benefits (affecting account’s bottom line) Soft benefits (affecting customer satisfaction) Enablement Product, technical, sales training Certification / accreditation Lead generation Assisted selling Etc. Communication Direct touch Indirect touch Inbound Outbound Coverage Quantities, qualities, performance of appropriate account types required to meet goals Program and Strategy Alignment GETTING STARTED Supporting Systems and Resources Supporting Systems and Resources

8. CHANNEL RESEARCH Channel Programs – GAP Analysis Review channel goals and objectives Assess current offerings Review competitive offerings to determine program “table stakes” Interview key internal and external stakeholders, including finance, IT, distributors and partners “ Lift the hood” on program operations to ensure promises are delivered © 2008 hawkeye, all rights reserved.

9. Supports payments into 150 countries Payments made in 137 currencies Supports common global payment methods (EFT, X-Border ACH) Next day funds transfer in 20 currencies Pre-negotiated FX rates reduce partner costs for receiving funds in local currency Distributed > 500MM in 2007 Sarbanes-Oxley and GAAP compliant Distribution of payment system authority Signature/approval policy Robust quality controls Complete financial reporting & reconciliation Full Service Payment Brokerage for: Company and individual incentives, vendors and vended services Secure Global Eliminate problems brought on by manual processes, including inaccuracies, duplicate claims, and slow payment responses. PARTNER REBATES Global Payment Gateway

10. Recognised for indirect channel knowledge and expertise Senior industry leaders with 15+ years of experience Results for clients Client accreditation and industry awards We blend strategy, business process improvement and innovative technology to build out channel solutions Global service provider with regional support – NA, EMEA, APAC THANK YOU! John Walker +44 208 334 7080 jwalker @hawkeyeww.com Information presented is confidential and proprietary to Hawkeye Channel Practice Summary

11. THANK YOU Thank You