Gregg Marshall, Global Head of Mobile Transaction Services at Western Union, presented on developments in digital cross-border and domestic money transfers. The presentation covered Western Union's current business model, which relies heavily on cash-to-cash consumer transfers. It outlined key strategic growth areas like digital services and partnerships with mobile network operators (MNOs). It also discussed challenges in adopting mobile money transfers and factors contributing to mPesa's success in Kenya, like a hands-off regulator and focus on adoption and customer service. The presentation concluded by stating Western Union's goal of $500 million+ in digital revenue by 2015.
Will Mobile Payments Ever Replace Cash in the Last Mile? Where, when, and how?Menekse Gencer
This presentation was given by mPay Connect at the 3rd event of the Mobile Payments Series (TM) produced by mPay Connect and co-hosted by the Wharton Club of Northern California and Harvard Business School Tech Club. The event was held at Google HQ on January 7, 2010. The first hour of the event was videotaped and may be offered for a fee. For those interested, please visit: http://www.mpayconnect.com/content/mpay-connect-resources for more details.
Mobile Payments: What global lessons can we bring back to the U.S.?Menekse Gencer
This presentation was given by Menekse Gencer at the Commonwealth Club of San Francisco on July 23, 2012 as part of the Mobile Payments Series Initiative(TM) produced by mPay Connect. There were approximately 90+ attendees. For more information regarding the consulting services of mPay Connect, please visit: www.mpayconnect.com or contact us at: info@mpayconnect.com The audio recording of this presentation can be found here: http://soundcloud.com/mpayconnect/sounds-from-monday-evening
Mobile Money for the Unbanked in Developed MarketsMenekse Gencer
This presentation was given by Menekse Gencer of mPay Connect at the Dubai Mobile Money Transfer Conference October 28, 2009. To learn more about mPay Connect, visit: www.mpayconnect.com
The mobile money movement: jumpstart to emerging marketsMenekse Gencer
This presentation will be used for an upcoming webinar where the author of the publication "The Mobile Money Movement: Catalyst to Jumpstart Emerging Markets" will present the findings. This article was published by The Innovations Magazine in June 2011. To register for the event, go to: www.mpayconnectseries6.eventbrite.com
Will Mobile Payments Ever Replace Cash in the Last Mile? Where, when, and how?Menekse Gencer
This presentation was given by mPay Connect at the 3rd event of the Mobile Payments Series (TM) produced by mPay Connect and co-hosted by the Wharton Club of Northern California and Harvard Business School Tech Club. The event was held at Google HQ on January 7, 2010. The first hour of the event was videotaped and may be offered for a fee. For those interested, please visit: http://www.mpayconnect.com/content/mpay-connect-resources for more details.
Mobile Payments: What global lessons can we bring back to the U.S.?Menekse Gencer
This presentation was given by Menekse Gencer at the Commonwealth Club of San Francisco on July 23, 2012 as part of the Mobile Payments Series Initiative(TM) produced by mPay Connect. There were approximately 90+ attendees. For more information regarding the consulting services of mPay Connect, please visit: www.mpayconnect.com or contact us at: info@mpayconnect.com The audio recording of this presentation can be found here: http://soundcloud.com/mpayconnect/sounds-from-monday-evening
Mobile Money for the Unbanked in Developed MarketsMenekse Gencer
This presentation was given by Menekse Gencer of mPay Connect at the Dubai Mobile Money Transfer Conference October 28, 2009. To learn more about mPay Connect, visit: www.mpayconnect.com
The mobile money movement: jumpstart to emerging marketsMenekse Gencer
This presentation will be used for an upcoming webinar where the author of the publication "The Mobile Money Movement: Catalyst to Jumpstart Emerging Markets" will present the findings. This article was published by The Innovations Magazine in June 2011. To register for the event, go to: www.mpayconnectseries6.eventbrite.com
Mobile Financial Services for the Next Billion Customers - Mobile Payments Se...Menekse Gencer
Mobile Payments Series Kickoff by mPayConnect. Co-hosted by Wharton MBA and HBS Tech Alumni Clubs in the San Francisco/Bay Area on Sept. 3, 2009. Author: Menekse Gencer
A Little world is one of the fastest growing companies with a annual growth rate of 600%. The company has pioneered the concept of branch less banking by using mobile phone platform. The cost of operating a brank branch in India has now been reduced to 50$ per month. See the presentation and find out yourself how the concept works.
Stanford Africa Forum - Mobile Money and GDPMenekse Gencer
This presentation was given by mPay Connect at the Stanford Africa Forum on January 29, 2011. The presentation describes the impact mobile money will have on the GDP of emerging markets and why. For more information on mobile money, join our ning network: www.mobilemoney.ning.com or check out our website: www.mpayconnect.com
Luup Presentation on Mobile Finance trendsChris Skinner
Presentation by Thomas Bostrøm Jørgensen of Norwegian mobile financial solutions provider Luup on the latest key trends in mobile finance, payments and banking.
The mobile money movement by mpay connect dec 2010 innovations publication ...Menekse Gencer
The genesis of this publication came from a presentation I gave at Columbia University during spring 2010. This publication was written by Menekse Gencer of mPay Connect, a mobile money consulting firm, and will come out in hard copy with MIT Press Innovations Magazine in 2011. To contact the author: http://www.mpayconnect.com/contact
Mobile Banking in 2020 - Mobile World Congress ReportNadejda Tatarciuc
Present report was presented at Mobile World Congress this year, showing the outlook for mobile banking by 2020! - how a younger world, more internet, crime, and activist governments will affect mobile banking penetration.
Held in Bali, Indonesia, the “Mobile Banking and Payments for Emerging Asia Summit 2012” gathered many thought leaders from the telecommunications and banking industries; unveiling the potential of mobile channels penetrating Asia’s emerging markets. Spire Research and Consulting was honored to be invited as a post-conference workshop leader at this prestigious event.
Representing Spire Research and Consulting, Jeffery Bahar, Deputy Chief Executive Officer and Yap Far Loon, Business Development Director, Telecommunication, led a post-conference workshop in the “Mobile Banking and Payments for Emerging Asia Summit 2012” held in Bali, Indonesia. The event brought together many eminent industry experts and marketers from the telecommunications and banking industries – highlighting the potential of mobile banking and payments in emerging economies.
Read more about the event coverage here:
http://www.spireresearch.com/newsroom/events/spire-joins-mobile-banking-and-payments-for-emerging-asia-summit-2012-as-workshop-leader/
Mobile Money Agent Network Development in HaitiNetHopeOrg
The Payment Innovations working group welcomed Nick Lesher of Open Revolution (www.openrev.com) to speak with Cameron Peake of Mercy Corps (www.mercycorps.org) on their experiences with mobile money agent network development in Haiti. We examine how NGOs can play a role in the development of healthy and sustainable mobile money agent networks.
The presentation was given on September 13, 2010 as part of the Mobile Payments Series (TM) led by mPay Connect. This was the 4th event in the Mobile Payments Series in the Bay Area. For more information, join LinkedIn Group: Mobile Payments Series - mPay Connect
M-Pesa Case study.
This is our last teamwork university project. This time we had to analyze M-Pesa, that is a mobile SIM card based company that facilitates the way to transfer money. M-Pesa is the first "Fintech" company because they used before everyone else the SIM card system to financial services purposes.
This app allows people to transfer money in safety and fast way.
This company was born in Kenya, they were the first to bring 4G in the country. M-Pesa represents a milestone for the African innovation ecosystem.
I want to thank my colleagues for the excellent workflow, for the collaboration during the process and for a full and totally work ethic.
Thanks to Sofia Auddino, Carlo Liviero, Giovanni Fabris, Alessandra Cancellari, Lucrezia Wally Bestetti, Francesco Ghezze.
And Thanks to H-FARM Education
#lessons #innovation #Africa #digitalpayments #bank
#economy #digital #hfarm
Attaching a Concept Note on a Payments-related Entrepreneurial Idea I had 4 years ago when I was in India. Although a lot has since changed, some trends forecast in the concept note have actually become reality - especially the emergence of Co-operative Banks as a crucial channel for reaching underbanked & unbanked population in the rural areas. Thus, the material may still be somewhat pertinent today. Opening it up for any entrepreneur or Entity interested in the Payments area, especially in India- with possible applications in other Emerging economies as well. Enjoy and feel free to re-use
Mobile Financial Services for the Next Billion Customers - Mobile Payments Se...Menekse Gencer
Mobile Payments Series Kickoff by mPayConnect. Co-hosted by Wharton MBA and HBS Tech Alumni Clubs in the San Francisco/Bay Area on Sept. 3, 2009. Author: Menekse Gencer
A Little world is one of the fastest growing companies with a annual growth rate of 600%. The company has pioneered the concept of branch less banking by using mobile phone platform. The cost of operating a brank branch in India has now been reduced to 50$ per month. See the presentation and find out yourself how the concept works.
Stanford Africa Forum - Mobile Money and GDPMenekse Gencer
This presentation was given by mPay Connect at the Stanford Africa Forum on January 29, 2011. The presentation describes the impact mobile money will have on the GDP of emerging markets and why. For more information on mobile money, join our ning network: www.mobilemoney.ning.com or check out our website: www.mpayconnect.com
Luup Presentation on Mobile Finance trendsChris Skinner
Presentation by Thomas Bostrøm Jørgensen of Norwegian mobile financial solutions provider Luup on the latest key trends in mobile finance, payments and banking.
The mobile money movement by mpay connect dec 2010 innovations publication ...Menekse Gencer
The genesis of this publication came from a presentation I gave at Columbia University during spring 2010. This publication was written by Menekse Gencer of mPay Connect, a mobile money consulting firm, and will come out in hard copy with MIT Press Innovations Magazine in 2011. To contact the author: http://www.mpayconnect.com/contact
Mobile Banking in 2020 - Mobile World Congress ReportNadejda Tatarciuc
Present report was presented at Mobile World Congress this year, showing the outlook for mobile banking by 2020! - how a younger world, more internet, crime, and activist governments will affect mobile banking penetration.
Held in Bali, Indonesia, the “Mobile Banking and Payments for Emerging Asia Summit 2012” gathered many thought leaders from the telecommunications and banking industries; unveiling the potential of mobile channels penetrating Asia’s emerging markets. Spire Research and Consulting was honored to be invited as a post-conference workshop leader at this prestigious event.
Representing Spire Research and Consulting, Jeffery Bahar, Deputy Chief Executive Officer and Yap Far Loon, Business Development Director, Telecommunication, led a post-conference workshop in the “Mobile Banking and Payments for Emerging Asia Summit 2012” held in Bali, Indonesia. The event brought together many eminent industry experts and marketers from the telecommunications and banking industries – highlighting the potential of mobile banking and payments in emerging economies.
Read more about the event coverage here:
http://www.spireresearch.com/newsroom/events/spire-joins-mobile-banking-and-payments-for-emerging-asia-summit-2012-as-workshop-leader/
Mobile Money Agent Network Development in HaitiNetHopeOrg
The Payment Innovations working group welcomed Nick Lesher of Open Revolution (www.openrev.com) to speak with Cameron Peake of Mercy Corps (www.mercycorps.org) on their experiences with mobile money agent network development in Haiti. We examine how NGOs can play a role in the development of healthy and sustainable mobile money agent networks.
The presentation was given on September 13, 2010 as part of the Mobile Payments Series (TM) led by mPay Connect. This was the 4th event in the Mobile Payments Series in the Bay Area. For more information, join LinkedIn Group: Mobile Payments Series - mPay Connect
M-Pesa Case study.
This is our last teamwork university project. This time we had to analyze M-Pesa, that is a mobile SIM card based company that facilitates the way to transfer money. M-Pesa is the first "Fintech" company because they used before everyone else the SIM card system to financial services purposes.
This app allows people to transfer money in safety and fast way.
This company was born in Kenya, they were the first to bring 4G in the country. M-Pesa represents a milestone for the African innovation ecosystem.
I want to thank my colleagues for the excellent workflow, for the collaboration during the process and for a full and totally work ethic.
Thanks to Sofia Auddino, Carlo Liviero, Giovanni Fabris, Alessandra Cancellari, Lucrezia Wally Bestetti, Francesco Ghezze.
And Thanks to H-FARM Education
#lessons #innovation #Africa #digitalpayments #bank
#economy #digital #hfarm
Attaching a Concept Note on a Payments-related Entrepreneurial Idea I had 4 years ago when I was in India. Although a lot has since changed, some trends forecast in the concept note have actually become reality - especially the emergence of Co-operative Banks as a crucial channel for reaching underbanked & unbanked population in the rural areas. Thus, the material may still be somewhat pertinent today. Opening it up for any entrepreneur or Entity interested in the Payments area, especially in India- with possible applications in other Emerging economies as well. Enjoy and feel free to re-use
Mobile Money As An Enabler For MicrofinanceJohn Owens
This presentation is an updated version of our experience in the Philippines working with more than 800 rural bank branches to utilize mobile money platforms to facilitate banking and microfinance services.
The market for mobile banking and other mobile financial services is growing at an ever increasing rate, with customer adoption in the US set to grow to 56 million users in the next few years. Institutions that have led the way are already seeing customer loyalty, return per customer and customer acquisition benefits.
The question now is not if I should enter this market, but how do I compete in the mobile banking space?
Mobile Financial Service Congress, 2-3 December, Miami, Florida, will provide critical insights to overcome technical and budgetary challenges, and winning strategies for fully exploiting the mobile channel.
PowerPoint presentations from Fundación Capital's South-South Knowledge Exchange Forum, organized with support from IFAD "Leveraging Opportunities to Encourage Financial Inclusion"
Can Financial Institutions be the next Digital Masters? Capgemini says YESCapgemini
With Millennials coming of age it is even more important than ever for Financial Institutions to provide a strong digital experience. In order to deliver that Financial Institutions need to become Digital Masters - accelerating their digital business, turn data into insights, transform the customer experience and embrace the mobile mind shift.
Capgemini’s Trends in Transformation powered by HPE is your Jedi Master. Are you ready to become a Digital Master? Join us to start your journey.
Presented at HPE Discover Las Vegas 2016.
E bay 2011analystday_final2.
Source: http://files.shareholder.com/downloads/ebay/1167648124x0x440542/0b4b1525-691e-402a-b8e3-95ba02e4a382/eBay_2011AnalystDay_FINAL2.pdf
121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Unleashing the...
121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Developments in Digital Cross-border and Domestic Money Transfer
1. Developments in Digital Cross-border
and Domestic Money Transfer
Gregg Marshall
Global Head, Mobile Transaction Services
Mobile Banking and Payments Emerging Asia Summit 2012 – October 9, 2012
2. Continue to expand MNO* Relationships & maintain leadership
Agenda
• Getting Started With Mobile Remittance
• 1. Current state of play in mobile remittance
• Whither digital money?
• Challenges facing the “mobilization” of money
• What’s working and why
• The road ahead viewed from here
• e. Operations
• f. Customer Support
• g. Marketing and Business Development
• 3. The Road Ahead – what’s next and what’s coming
3. Western Union Today
Other: 2%
C2B: 12%
B2B: 2%
C2C: 84%
C2C overwhelmingly cash to cash 3
4. Targeting the Needs of 4 Billion Underserved
Meeting the Needs of 2 Billion Underserved
Higher Net Worth 800M-1B
Underserved 700-900M
Unbanked 1.5-2B
Extreme Unbanked
1.5-2.5B
….and providing financial services to those without access to
traditional banking services
SOURCE: McKinsey & Co., “Half the World is Unbanked”, October 2009; CGAP, “Financial Access” 2009; C.K. Prahalad,
“Fortune at the Bottom of the Pyramid” 2004; Hammond et all, “Purchasing Power at the Bottom of the Pyramid” , 2007;
World Bank 2009 Bottom of the Pyramid population, Company analysis
5. Key Strategic Growth Areas
Global Consumer Ventures
Financial Services
Business Solutions
New products, services
Money transfer, bill pay and electronic channels
Cross-border business payments
6. Retail Agent Partner Network
Agent Location Growth
485,000
200,000
120,000
86,000
1996 2001 2006 2011
Over 200 countries and 16,000 corridors
7. Key Developments
San Francisco WU Digital
Established base in September 2011
Digital product and biz dev
Relocating key competencies
Hiring new breed of talent
Expanding operations and
technology capabilities
7
8. Online Money Transfer
Originating business
in 23 countries
$100M+ revenue 2011
Strong margins
Growth accelerating from
single digit to 35% in 2011
Investment focus
8
9. Key Developments
New service for bank account payout
Launched in December 2011 in U.S.
Recently expanded to U.K., Australia
Payout to banks in 38 countries
Ramping up
90% new customers/use case
Expanding to new payout
geographies
ACCOUNT 9
10. Key Developments
Launched proprietary alternative
payment method
Acquired startup eBillme
Bank push / cash
Portfolio of gift card & merchant
for e-commerce
Activating in the U.S., selected
geographical expansion
10
11. Continue to expand MNO* Relationships & maintain leadership
Mobile Money Transfer
120 + wallet initiatives globally (GSMA)
Approximately 30 partners for WU
All continents
15+ operations live
C2M, M2C and M2M
Established brand and presence
Early stages of a 3-5 year opportunity
12. Western Union, a Branded Hub
Goal of $500M+ digital revenue by 2015
13. Challenges in Mobile
• User Adoption
• People change slowly
• Regulation
• Bank-led models
• Technology
• Weak underfunded vendors
• New business for MNOs and banks
• Lack of critical skills and support
14. What’s working and why?
• mPesa in Kenya
• 14M active users
• 25+% of all payments
in Kenya
• Why?
• Hands off regulator
• Investment in adoption
• Distributor care
• Market dynamics