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600 – 889 West Pender Street
Vancouver, BC V6C 3B2
Sexual Harassment in the Workplace
Carman J. Overholt, QC
Preston I.A.D. Parsons
Jennifer S. Kwok
Victoria J. Petrenko
Overholt Law Client Seminar
Overholt Law Client Seminar
Coast Langley City Hotel & Convention Centre
June 20, 2018
Main: (604) 568-5464
trustedadvisors@overholtlawyers.com
600 – 889 West Pender Street
Vancouver, BC V6C 3B2
#MeToo
Carman J. Overholt, Q.C.
Sexual Harassment in the
Workplace
Overholt Law Client Seminar
Coast Langley City Hotel & Convention Centre
June 20, 2018
Direct: (604) 676-4196
carman@overholtlawyers.com
#Me Too
• A viral movement to demonstrate the
widespread prevalence of sexual assault and
harassment, especially in the workplace
• Made headlines after the public revelations of
sexual misconduct allegations against Harvey
Weinstein in Hollywood
#Me Too
• The phrase originated in 2006 by Tarana
Burke, an activist who began using the phrase
on Myspace to “promote empowerment
through empathy” among women of colour
who had experienced sexual abuse
• Popularized over ten years later by actress
Alyssa Milano to spread awareness about the
ubiquity of sexual abuse and harassment
#Me Too
• Phrase was retweeted on Twitter over
500,000 times within one day
• Tens of thousands of women and men shared
their experiences of harassment and abuse,
often in their
place of work
#Me Too
• The “Weinstein Effect” has become a global
trend in which people come forward with
their own stories of sexual harassment in and
out of the workplace
• Numerous celebrities have had allegations
levied against them in recent months
#Me Too >> Now What?
#Me Too >> Now What?
• Outside of the entertainment world many
industries have seen an increase in allegations
being made.
• Too early to determine the full scope of the
“Weinstein Effect” and the impact it is having
on the Canadian workplace
#Me Too >> Now What?
• February 8, 2018 – Angus Reid Institute
published a survey (“#MeToo: Moment or
Movement?”)
• Found 52% of women and 22% of men
surveyed said they had been sexually harassed
• 28% of women and 14% of men experienced
non-consensual sexual touching at work
#Me Too >> Now What?
• Canadian employment and human rights law
has developed significantly in the past 25
years to address sexual harassment in the
workplace
• Our seminar today is intended to address the
current state of the law and anticipated
developments
600 – 889 West Pender Street
Vancouver, BC V6C 3B2
Defining it and dealing with Office Romances
Preston I.A.D. Parsons
Sexual Harassment
OLC Seminar
Coast Langley City Hotel & Convention Centre
June 20, 2018
Direct: (604) 676-4197
preston@overholtlawyers.com
Defining Sexual Harassment
Definition
• Sexual Harassment has 3 key elements. It
involves conduct:
– of a sexual nature which is gender based,
– that is unwelcome, and
– that detrimentally affects the work environment
or leads to adverse job-related consequences.
Janzen v. Platy Enterprises Ltd., [1989] 1 SCR 1252
Definition
• Sexual harassment can be:
– male against female;
– female against male;
– male against male;
– female against female; and
– from or targeted at someone who does not
identify as male or female.
Definition
Element 1: “Conduct of a Sexual Nature”
• Wide range of conduct
– Physical
– Verbal
– “Environmental”
all with a sexual connotation
Definition
Element 1: “Gender Based”
• Behaviour specifically relating to gender
• May:
– A) reference gender explicitly; or
– B) occur because of the gender (conduct done to
embarrass someone because of their gender)
Definition
Element 2: Unwelcome Conduct
• Objective analysis: what would a “reasonable
person” consider to be unwelcome?
Definition
Element 2: Unwelcome Conduct
• Not everything is clearly “unwelcome”
– If the conduct could not be deemed objectively
unwelcome, the person offended would need to
expressly object.
– After an objection, further similar conduct would
be deemed unwelcome
Definition
Element 3: Detrimentally Affects Work
Environment / leads to Adverse Work
Consequences
• Sexual harassment in the workplace can:
– Create an “unsafe” workplace
– Endanger the target’s continued employment
– Negatively impact the target’s work performance
– Undermine the target’s sense of dignity and self-
worth
Janzen v. Platy Enterprises Ltd
• Two female waitresses were employed at a
restaurant owned by Platy Enterprises Ltd.
• President of Platy Enterprises Ltd. was also the
manager of the restaurant
Janzen v. Platy Enterprises Ltd
• Waitress #1: “J” (21 years old)
– J was sexually harassed repeatedly by a male
employee in charge of cooking on evening shifts
– He touched various parts of her body and made
sexual advances towards her
– J objected to the conduct to no avail
– Overt sexual conduct ceased after a month but
changed to uncooperative and threatening
behaviour, unjustifiable criticism of J and generally
poor treatment
– Manager was informed but did nothing, then
terminated J’s employment
Janzen v. Platy Enterprises Ltd
• Waitress #2: “G”
– G was also sexually harassed by the same
employee
– She too complained.
– Following a conversation with the manager, the
physical harassment towards G ended, but was
replaced with a pattern of verbal abuse, both by
the employee at issue and the manager himself.
– The manager then terminated her employment
Janzen v. Platy Enterprises Ltd
• J & G filed complaints with the Manitoba
Human Rights Commission.
• Commission found J & G were subjected to
sexual harassment and sex discrimination.
• Individual employee and Platy Enterprises Ltd.
jointly and severally liable for:
– Lost wages
– Exemplary damages
Janzen v. Platy Enterprises Ltd
• Case went to the Supreme Court of Canada.
• The SCC decision set out multiple helpful
points:
– Sexual harassment is a form of sex discrimination
– Discrimination does not require uniform
treatment of all members of a particular group.
• The fact that some, but not all, female employees were
subjected to sexual harassment does not invalidate that
the sexual harassment was on the basis of sex.
Janzen v. Platy Enterprises Ltd
– Crucial fact making this sexual harassment = sex
discrimination is that only female employees ran
the risk of this treatment here.
– Sexual attractiveness cannot be separated from
gender.
• Arguing they were sexually harassed because they were
sexually attractive, not because they were female, and
thus, no sexual discrimination, strains credibility here.
• No male employee would have been subjected to this
disadvantage
Janzen v. Platy Enterprises Ltd
– As the offending employee was acting in respect
of his employment position when he sexually
harassed J & G, the employer is responsible.
• Offender had some authority over J & G and was
considered “next in line in authority to the employer.”
• Janzen has been cited in other decisions
approximately 550 times since its release,
including in decisions released in 2018
Legal Consequences
• Constructive Dismissal Complaints
• Human Rights Complaints
• WorkSafeBC Complaints
– WorkSafeBC Investigations and workplace reviews
– Serious cases: worker claim for compensation for
a mental disorder arising from bullying and
harassment
Legal Consequences
• Grievances (Unionized workplaces)
• Civil Lawsuits
• Criminal Proceedings
Other Consequences
• Internal complaints to manage
• Smaller talent pool to draw from
– Prospective candidates may self-select out
• Lower employee moral
• “Poisoned” work environment
Other Consequences
• Lost management and human resources time
managing complaints
• Employee departures
– You invested a lot to train them, and now they’re
gone
• Reputational damage
Q & A
• You work in a company where sexual
commentary, jokes, and banter are not only
common, but appear to be a source of
generally accepted humor all the way up to
the top of senior management. You think
some of the behaviour goes too far, but have
passively participated in this behaviour. You
are a relatively new employee and want to fit
in.
Q & A
A long-serving employee, Colleague X, sets his
desktop screen saver to display rotating images of
topless woman. You work next to Colleague X and
think he has gone too far, so you ask him to
consider changing it. He counters, confused that
you would have a problem with it in light of your
participation in other jokes around the office. You
agree that you have laughed at others’ jokes, but
say you find the screensaver goes too far and is
unprofessional. Further, you have concerns that
customers could potentially see the screen saver.
Q & A
Colleague X says “No one else around here has said
anything so what’s your deal? Are you a faggot?”
You are in fact, heterosexual and say “No”, but your
colleagues rolls his eyes and leaves.
The next day you arrive at work and log in to your
computer. The background of your desktop is filled
with pictures of naked men.
Q & A
1. Was Colleague X’s screen saver “sexual
harassment”?
a) What if you were female?
b) What if you were gay?
2. Was changing the background on your computer
“sexual harassment”?
a) Does it matter that you’re not gay?
3. Does the fact you participated in some of the
sexual commentary in the past make any
difference?
Inter-office Romance
Inter-Office Romances
• Romance occasionally mutually blossoms
between co-workers
• Inter-Office Romance can be problematic:
– where there is a direct reporting relationship
between the two; and
– even where there is not.
Inter-Office Romances
• Issues / Perceptions:
– Favouritism / preferential treatment
– Conflict of interest
– Human rights complaints
– Risk of a breakup causing issues around the office
– Sexual harassment complaints
Inter-Office Romances
• Conflict of Interest
– arises where an employee’s decision-making is
clouded by a relationship with the subordinate
employee
• To mitigate conflicts of interest:
– may need to transfer an employee to another
department, or rearrange the direct reporting
lines
Inter-Office Romances
• Policy on office romances:
– Must report as soon as a dating relationship
begins
– With consultation, new reporting lines will be
arranged (if necessary)
– Cooperation expected and agreement to minimize
disruptions to the office environment based on it
600 – 889 West Pender Street
Vancouver, BC V6C 3B2
Can Off-Duty Conduct have On-Duty
Implications?
Jennifer Kwok
Off-Duty Sexual Harassment
OLC Seminar
Coast Langley City Hotel & Convention Centre
June 20, 2018
Direct: (604) 676-4189
jennifer@overholtlawyers.com
Outline
1. Examples of inappropriate off-duty
conduct, including on social media
2. Under what circumstances can it
constitute “just cause”?
3. Employer Obligations: workplace policies,
and fair investigations
4. Privacy Issues
Former CBC Radio host Jian
Ghomeshi (Photo: Natalie
Behring/Getty Images)
October 30, 2014
Global News
November 3, 2015
WHAT CONSTITUTES JUST CAUSE?
Off-Duty Conduct
Without Cause Termination
• Dismissal at any time upon provision
of notice or pay in lieu of notice
(severance)
• Subject to the Human Rights Code
oCannot fire someone due to their
gender, religion, disability, family
status, etc.
Just Cause Termination
• Threshold to establish just cause is a very high
standard
• Punishment must be proportional response to
the type of misconduct
• The entire context of the employment
relationship must be considered*
• No entitlement to notice or pay in lieu of
notice = summary dismissal
Discipline for Off-Duty Conduct
• An employee can be terminated for cause as a
result of off-duty behaviour
• Test:
o The conduct of the employee harms the
employer’s reputation or product*
o Behaviour renders the employee unable to
perform their duties satisfactorily
o Employee’s behaviour lead to refusal, reluctance
or inability of other employees to work with them
Discipline for Off-Duty Conduct
• Test, continued:
o The employee has been guilty of a serious breach
of the Criminal Code rendering his conduct
injurious to the general reputation of the
employer and its employees*
o The employee’s conduct places difficulty in the
way of the company properly carrying out its
function of efficiently managing its work and
directing its workforce.
Re Millhaven Fibres Ltd. v. Oil, Chemical and Atomic Workers I.U. Loc 9-670
STRAIGHT FROM THE HEADLINES
Regrettable Incidents of Off-Duty Conduct
Madam Justice Lori Douglas
• Late husband took sexually explicit photos of
her and posted them online on a hard-core
sex site
• The allegation was she failed to disclose the
photos when she applied to become a judge in
2004, and that the pictures could undermine
public confidence in the justice system
• She offered to retire in exchange for avoiding
the CJC hearing
High School Office Assistant
• Quebec School Board suspended a
high school office assistant after
discovering she was also a porn
video star on the side
• Student found out and posted it on
Facebook
Hydro One: Shaun Simoes
• Terminated for cause after shouting, on
camera, a sexist slur at a female City TV
reporter who was covering a Toronto FC
match
• Nothing he was wearing or what he said
identified him as a Hydro One employee,
but he was recognized
Whitehouse v RBC Dominion
Securities Inc., 2006 ABQB 372
• The employee was a 51 year old Vice-President and
investment advisor with a 16 year employment history
• The employee was called into his supervisor’s office
the next day after an investigation but denied the
events until he was told there was videotape evidence,
at which point he acknowledged the incident
• He was then immediately terminated for cause
Whitehouse v RBC Dominion
Securities Inc., 2006 ABQB 372
From the RBC Code of Conduct:
• The cornerstone of financial services is trust. RBC
companies require employees whose integrity is
beyond reproach.
** You are to avoid any conduct or association - either
inside or outside of work - which could bring your
honesty, integrity or trustworthiness into question, or
which could be detrimental to RBC’s security or to its
reputation within the community.
WORKPLACE POLICIES
Is There a Place for Morality Clauses?
Workplace Policies
• Social Media Policy
o Address interactions and comments by employees
on social media sites*
o Define what is and is not considered "acceptable
use" both on the company's network and outside
of it.
o Be clear as to what disciplinary action will be
taken, up to and including termination, if policies
are not followed.
“Morality” Clauses
• Off Duty Conduct Policy
• Employment provision that specifies what is
unacceptable employee behaviour off duty
o For example, certain criminal acts that could
damage the employer’s reputation or brand by
association (sex assault, indecent exposure)*
• Breach of the clause can result in summary
dismissal for cause
Social Media and Privacy
So, when can you fire an
employee for their off-duty
conduct?
BRIEF CONCLUSIONS
600 – 889 West Pender Street
Vancouver, BC V6C 3B2
Policies and Best Practices
Victoria J. Petrenko
Sexual Harassment in the
Workplace
Overholt Law Client Seminar
Coast Langley City Hotel & Convention Centre
June 20, 2018
Direct: (604) 676-4188
victoria@overholtlawyers.com
Introduction
• Policies that minimize the risk of litigation
– What are the best policies and things to avoid?
– How should employers communicate workplace
policies and rules?
– How to make training meaningful and effective?
– Why is training a good idea?
Workplace Policies 101
• Policies must be tailored to your workplace
o Must be clearly communicated to employees and
brought to their attention and enforced
o Cannot breach Human Rights Code or right to
privacy
o Employee must be made aware of possible
consequences
Types of Policies
• Respectful workplace policy
• Code of Conduct
• Conflict of Interest
• Whistleblower protection **
• Bullying & Harassment **
Drafting Effective
Communications
• A well drafted company policy:
– Protects your business;
– Outlines expectations clearly for employees; and
– Helps to mitigate or reduce liability.
Drafting Effective
Communications
• What policies does your organization have?
• Have they been drafted with legal advice?
• What policies should you have?
• Do they clearly set out the
process whereby employees
can bring complaints forward
to management?
Drafting Effective
Communications
• Do they confirm that complaints cannot be kept
confidential once brought to HR/Mgmt’s attention?
• Have employees been advised of the policies?
• Do employees “buy-in” to the policies? Are they
balanced and fair?
• Are consequences for breach clear?
• Does management support the policies in action?
Communication
• If possible, reference your workplace policies
in your employee contracts
• For new policies, have a sign-off procedure to
acknowledge employees have been
introduced to and understand the new policy
Bullying and Harassment Policy
• According to WorkSafeBC, “bullying and
harassment”:
– Includes any inappropriate conduct or comment
by a person towards a worker that the person
knew or reasonably ought to have known would
cause that worker to be humiliated or intimidated
Bullying and Harassment Policy
• Employer obligations:
– Develop a policy statement to prevent and
address workplace bullying and harassment
– Take steps to prevent or minimize bullying and
harassment
– Develop and implement reporting procedures
– Develop and implement procedures for dealing
with incidents and complaints
Bullying and Harassment Policy
• Employer obligations (continued):
– Inform workers about the policy statement and
steps taken to prevent or minimize bullying and
harassment
– Train supervisors and workers about recognizing,
responding to, and reporting incidents and
complaints of bullying and harassment
– Annually reviewing the policy statement and
procedures for reporting and dealing with
incidents and complaints
Bullying and Harassment Policy
• What might this policy look like:
– Conduct Statement
– Definition
– Rules/Direction
– Application
– Annual Review
Whistleblower Protection
Whistleblower Protection
• Remove barriers to reporting misconduct
– What is retaliation
– Policy statement
– How to report
• BCHRT and WorkSafeBC have existing policies
against retaliation for filing complaints
Workplace Training
Workplace Training
• When is training appropriate?
– When you are introducing a new policy or re-
introducing an updated policy
– When you have a number of new hires
– When there has been an incident
Workplace Training
• What might your training cover?
– What is harassment
– What are your company policies
– What does a respectful workplace look like
– How to deal with harassment
– Opportunity for discussion and questions
Handling Complaints
• Do you have expertise in this area?
• Is there an appropriate individual in the
organization to handle complaints?
• If not, should you consider outside resources?
600 – 889 West Pender Street
Vancouver, BC V6C 3B2
Workplace Investigations
Carman J. Overholt, Q.C.
Sexual Harassment in the
Workplace
Overholt Law Client Seminar
Coast Langley City Hotel & Convention Centre
June 20, 2018
Direct: (604) 676-4196
carman@overholtlawyers.com
Investigations
1. The Legal Framework
2. Managing the process of employee
complaints and investigations
3. Conducting complaint investigations
Introduction
• The proper conduct of workplace investigations by
employers is coming under greater scrutiny by the
Courts, tribunals and labour arbitrators
• Employers and Human Resources personnel are
being held to a high standard of professionalism
and fairness in handling of complaints and
investigations
• The consequences of a flawed investigation may be
significant in terms of liability (e.g. Human Rights
Complaints) and employee morale
1. The Legal Framework
Legal Framework
Collective
Agreement?
(Union or Non-
Union
Workplace)
Workplace
Policies
Terms of the
Contract of
Employment
Cases &
Legislation
(Provincial or
Federal
Undertaking)
Legal Framework, cont’d
Relevant legislation:
 Labour Relations Code
 Human Rights Code
 Workers’ Compensation Act
• Occupational Health and Safety
Regulation
 Privacy legislation: PIPA, PIPEDA, FOIPA
2. Managing the
Complaint Process
Managing the Complaint
Process
• Ensure you understand the nature of the complaint
– Get it in writing
• Be proactive and seek legal advice where necessary
• Walk-the-talk: advise in accordance with and
adhere to the policies your organization creates
• Ensure a fair process
Managing the Investigation
Process
• Determine whether the investigation should be
conducted by an internal or external investigator
• Review the investigator’s qualifications & whether the
person or organization is the appropriate choice in light
of the nature of the complaint
• Confirm in writing the engagement terms and scope of
the investigation
– Is the investigator to do something more than gather
evidence and make findings (i.e.. Make recommendations)?
Managing the Investigation
Process, cont’d
• Conduct investigations to a professional
standard or ensure those conducting them
do so
– Document the evidence of witnesses
– Keep an open-mind; there are 2 sides to every
story, be objective
• Consider the need for expert evidence
• Explore all relevant sources of evidence
Managing the Investigation
Process, cont’d
• Give the respondent an opportunity to
respond to the allegations
• Ensure that the response to the complaint is
based on facts, not opinions
• Track expenses in connection with the
investigation
Managing the Investigation
Process, cont’d
• Privacy issues:
– The investigation process is confidential
– Once the complaint is submitted in writing;
duty to acknowledge and respond
– Restrict the investigation to matters related
to the complaint
– Create separate file for investigation apart
from employee personnel file
3. Conducting Complaint
Investigations
The Case Law
• Provide illustrations of what “to do” and “not
to do”
• Case Types:
oFailure to Investigate
oNegligent Investigations
oUnfair Investigations
The Case Law:
Failure to Investigate
Chandran v. National Bank of Canada, 2011
ONSC 777, [appeal of damage award affirmed in
2012 ONCA 205]
oFailure to Investigate Case
o*Don’t Jump to Conclusions*
The Case Law:
Failure to Investigate
• 9 out of 11 employees interviewed made
“unsolicited” comments regarding Mr. Chandran
• Allegations: - condescending remarks
- volatile behaviour
- embarrassed employees
- bullying behaviour
• HR Manager reported to supervisor the
allegations but not the names of those who had
made the complaints
The Case Law:
Failure to Investigate
• Supervisor and HR director met with Mr.
Chandran
• Mr. Chandran denied allegations; asked
for more detail
• Bank refused further detail, conducted
no investigation, issued a disciplinary
letter and transferred Mr. Chandran to a
new position with no supervisory duties.
The Case Law:
Failure to Investigate
• Failure to investigate:
• Bank said “We had no obligation to investigate as
there was no formal complaint filed under our
Human Rights Policy.”
• Court found Mr. Chandran was not given an
opportunity to defend himself and that he had no
opportunity to present a possible “evidential
challenge to the complaint”
• The Bank did not engage in an inquiry to determine
if the allegations were true
The Case Law:
Negligent Investigations
Correia v. Canac Kitchens, 2008 ONCA 506
• Investigation of illegal activity in the
workplace
• Canac retained a private investigation firm
• Mr. Correia, 62 year old, long-term employee,
terminated and arrested as a result of the
investigation - theft
The Case Law:
Negligent Investigations
• After Mr. Correia was terminated and file
passed to the police = wrong employee
• Mr. Correia was confused for another
employee who was younger with a similar
name
• Criminal charges against Mr. Correia were
ultimately dropped
The Case Law:
Negligent Investigations
• Claims:
• Wrongful dismissal
• Negligent investigation
• Intentional infliction of mental distress
• Intentional interference with economic relations and
inducing breach of contract
• False arrest and false imprisonment
• Malicious prosecution
• Vicarious liability
The Case Law:
Unfair Investigation
Vernon v. BC Liquor Distribution Branch, 2012 BCSC 133,
add’nal reasons 2012 BCSC 445
• Ms. Vernon, a 49 year old employee with 30 years of
service and exemplary performance reviews was
terminated. Employer alleged cause
• A particularly sensitive employee made a complaint
against Ms. Vernon alleging various harassing behaviour
• Employer conducted investigation into the complaint
The Case Law:
Unfair Investigation
• Ms. Vernon told of the complaint:
- not told job in jeopardy
- not provided with a copy of the complaint
• Interview of Ms. Vernon was really an
interrogation, biased, one-sided
• Interviews of complainant, Ms. Vernon and
other employee witnesses were conducted by
different people and they did not all have the
complaint or other interview notes
The Case Law:
Unfair Investigation
• Ms. Vernon was given copy of
complaint in an interview and asked
to immediately respond
• Investigation concluded gross
workplace misconduct –
recommended the termination of her
employment
The Case Law:
Unfair Investigation
• Decision:
o Witnesses who spoke favourably of Ms.
Vernon were accused of lying, chided and
yelled at by the investigator
o 30 year employee with zero complaints
before this time and glowing reviews “should
have given them cause to stop and reflect”
o Suspension of 1.5 months while employer
delayed investigation was egregious
The Case Law:
Unfair Investigation
• The Court found that the investigation was “flawed from the
beginning to end”
• Investigation process was “neither objective nor fair”
• Award:
o 18 months notice
o damages for loss of pension
o $35,000.00 aggravated damages
o $50,000.00 punitive damages
The Case Law: Sexual
Harassment Investigations
• Doyle v Zochem, 2017 ONCA 130
– Ontario Court of Appeal upheld over $85K in
damages awarded to an employee in a wrongful
dismissal and sexual harassment case
– Employer found to have conducted a “cursory”
and “flawed” investigation
The Case Law: Sexual
Harassment Investigations
• 9 year employee, only female working in the
plant
• Experienced years of sexual harassment and
bullying
• Reported harassment to her supervisor in
hopes that the harassment would finally stop
The Case Law: Sexual
Harassment Investigations
• Investigation mistakes:
– Employee told she was “too soft”, should develop
a thicker skin
– Was not told to put her complaint in writing, was
not aware of her alleged aggressor’s response,
and never given opportunity to respond to his
version of events
– Employer issued a mere warning to her alleged
aggressor that he should not conduct himself in
the manner complained of; but no other discipline
The Case Law: Sexual
Harassment Investigations
• Trial judge concluded handling of the
complaint was inadequate:
…[s]he simply decided to disbelieve [the
employee], and that concluded her
investigation (paragraph 235)
The Case Law: Sexual
Harassment Investigations
• Additional findings:
– No proof that there was any workplace sensitivity
training
– Employee was terminated a few days later; told at
termination she was “irresponsible” with her
complaint because it meant her alleged
aggressor’s “reputation was now on the line”
Summary & Conclusions
• The legal standards for workplace investigations are not
easily satisfied
• Education and training of management is necessary to
meet the legal requirements for conducting
investigations
• The law is developing to make an employer liable for the
consequences of an investigation that is not properly
conducted
• It is important to seek assistance outside your
organization to ensure your investigation of workplace
matters satisfies the expected standards.
600 – 889 West Pender Street
Vancouver, BC V6C 3B2
Legal Proceedings
Carman J. Overholt, Q.C.
Sexual Harassment in the
Workplace
Overholt Law Client Seminar
Coast Langley City Hotel & Convention Centre
June 20, 2018
Direct: (604) 676-4196
carman@overholtlawyers.com
Legal Proceedings
• What happens when a sexual harassment
complaint is not handled properly?
– WorkSafeBC Bullying and Harassment Complaint
– Human Rights Complaint
– Civil Claims
• Claims for damages in tort: (1) assault (2) battery
(3) intentional infliction of mental suffering
• Sexual harassment as just cause for dismissal
Human Rights Complaints
• Sexual harassment is discrimination on the basis
of sex – Janzen v Platy Enterprises Ltd., [1989] 1
SCR 1252
• Employers can be held liable for the sexual
harassment of its employees if the sexual
harassment falls within the employment
relationship – Robichaud v. Canada (Treasury
Board), [1987] 2 SCR 84
Human Rights Complaints
Section 44(2) of the Human Rights Code
44(2) An act or thing done or omitted by
an employee, officer, director, official or
agent of any person within the scope of his
or her authority is deemed to be an act or
thing done or omitted by that person
Human Rights Complaint
• Torres v Royalty Kitchenware Ltd. (1982), 3
CHRRD/858 at D/873 para. 7758 (Ont. Bd. Inq.)
– Outlines factors to be considered in determining
the appropriate quantum of damages in sexual
harassment cases
– Non-exhaustive list
Human Rights Complaint
1. The nature of the harassment, that is, was it
simply verbal or was it physical as well?
2. The degree of aggressiveness and physical
contact in the harassment;
3. The ongoing nature, that is, the time period of
the harassment;
4. The frequency of the harassment;
5. The age of the victim;
6. The vulnerability of the victim; and
7. The psychological impact of the harassment upon
the victim.
Gill v Grammy’s Place Restaurant
and Bakery Ltd., 2003 BCHRT 88
• Employee experienced ongoing sexual
harassment in the form of sexual comments
and unwelcome behaviours
• Various allegations including unwelcome
comments, unwelcome touching, groping,
inappropriate gifts, rumors of an affair, and
ultimately termination of employment
Gill v Grammy’s Place Restaurant
and Bakery Ltd., 2003 BCHRT 88
• Awarded loss of wages, costs for medical
expenses, and injury to dignity in the amount
of $10,000.00
• Highest injury to dignity award at the time
Gill v Grammy’s Place Restaurant
and Bakery Ltd., 2003 BCHRT 88
• Tribunal spoke of the “extraordinary impact”
the actions of the employer and stress of the
situation had on the employee, her family, her
social life, and her mental well being
• Harassment occurred over a prolonged period
of time, contributed to diagnosis of PTSD,
depression, and a suicide attempt
MacDonald v. Najafi and
another (No. 2), 2013 BCHRT 13
• Employee filed complaint against her
supervisor and her place of work alleging
sexual harassment
• Employer denied most of the allegations, and
any comments that were not denied were
described as “jokes” and not meant to be
taken seriously
MacDonald v. Najafi and
another (No. 2), 2013 BCHRT 13
• “You are cold; maybe you need a man to keep
you warm.”
• “Maybe you will not marry anyone; [then] I am
your husband.”
• “Women steal everything from men in this
country. But I shouldn’t talk about it here.
Maybe some other time we will have that
conversation.”
MacDonald v. Najafi and
another (No. 2), 2013 BCHRT 13
• Allegations that her supervisor would
“whistle” at her
• Was offered “breakfast in bed”
• Told she was “hot and sexy”
• Left her place of work and filed a complaint
(after calling the police)
MacDonald v. Najafi and
another (No. 2), 2013 BCHRT 13
• Awarded $4,000 in injury to dignity
[The employer’s] conduct was insensitive,
demeaning, and persistent. There was a
considerable disparity in age and position between
[the supervisor] and [the employee], and she was in
vulnerable financial circumstances that made it
difficult to object or leave. However, all the
conduct was verbal; there was no physical contact
at all, it was relatively infrequent, and, on the
evidence, the psychological impact on [the
employee] was relatively modest.
Civil Claims
• In January, four women filed civil claims
against Soulpepper Theatre Company and its
founding artistic director, alleging sexual
touching and harassment
• When asked why their clients had chosen a
civil claim over criminal proceedings: “it gives
them the control that was taken from them by
the years of abuse”
Civil Claims– Vicarious Liability
[73] The question a court must consider where
there has been a sexual battery is whether the
unauthorized acts of the employee are so
connected with authorized acts that they may
be regarded as modes (albeit improper modes)
of doing authorized acts.
Corfield v Shaw, 2011 BCSC 1529
Civil Claims– Vicarious Liability
[46] In summary, the test for vicarious liability
for an employee’s sexual abuse of a client
should focus on whether the employer’s
enterprise and empowerment of the employee
materially increased the risk of the sexual
assault and hence the harm.
Bazley v Curry, [1999] 2 SCR 534
Sulz v Minister of Public Safety
et al., 2006 BCCA 582
• Court of Appeal upheld an award of $950,000
in damages to a former RCMP constable for
mistreatment and harassment she suffered at
the hands of her superior
• Court found her commanding officer had
committed the tort of negligent infliction of
mental suffering – held the province of BC
vicariously liable for his actions
Sulz v Minister of Public Safety
et al., 2006 BCCA 582
• Accused superior described as “old school”; was
aggressive, swore at the Plaintiff often, and
threatened when she made mistakes at work
• Alleged to have made derogatory comments
about her and her pregnancy; accused of
“deliberately screwing the system”
• Other constables were warned not to ride with
her because she was “manipulative and afraid of
the dark”
What about unquantified loss?
• More than financial damages at stake
• Workplace culture and unsafe work
environment
• Reputational damage
Sexual Harassment as Just
Cause
• After the complaint has been filed and the
investigation concluded – what happens if
there’s a finding that sexual harassment has
occurred at your workplace?
• Does sexual harassment constitute just cause
for termination of employment?
Brazeau v International Brotherhood of
Electrical Workers, 2004 BCCA 645
• Employee alleged wrongful dismissal after he was
dismissed for cause based on sexual harassment
allegations
• Had developed an interest in a fellow union
representative; sent her flowers and presents,
complimented her appearance, etc.
• Feelings were not reciprocated – employee was
persistent
Brazeau v International Brotherhood of
Electrical Workers, 2004 BCCA 645
• Behaviour escalated once his advances were
rebuffed; stopped responding to direction,
made disparaging comments about her
appearance and sex life, etc.
• Trial judge found that the above constituted
sexual harassment, but was not “serious”
enough to warrant termination of
employment
Brazeau v International Brotherhood of
Electrical Workers, 2004 BCCA 645
[226] Having considered all of the facts, I do
not place the plaintiff’s conduct at the most
serious end of the continuum of sexual
harassment. I find that its persistence and
duration, however, as well as the negative effect
it had on Ms. Pynaker, preclude placing it in the
least serious range. I conclude it falls in the
middle of the spectrum.
Watkins v Willow Park Golf
Course Ltd., 2017 ABQB 541
• 13 years after Brazeau
• Employee sued his employer for wrongful
dismissal after he was dismissed without
notice
• Employer alleged he had engaged in verbal
and sexual harassment of another employee
(as well as other unprofessional behaviour)
Watkins v Willow Park Golf
Course Ltd., 2017 ABQB 541
• Employee admitted to being “smitten” with
another employee who did not reciprocate
those feelings
– Attempted to hold hands with her at a work
function
– Multiple inappropriate text messages
– Unwanted physical contact
– Aggressive swearing/name calling as she
continued to rebuff his advances
Watkins v Willow Park Golf
Course Ltd., 2017 ABQB 541
• Court upheld termination
• Harassment was “of a type and level that is
completely unacceptable in a professional
workplace and which justifies, in fact
demands, a response by the Defendant”
Minimizing Liability
• Accept that sexual harassment can happen in any
workplace and that your organization needs to be able to
respond
• Make it a high priority to address complaints
• Ensure that your organization has the necessary policies
and employment agreements in place to address sexual
harassment
• Provide effective and regular training regarding your
policies to ensure all employees understand the problem
and can assist in maintaining a workplace without
harassment
Minimizing Liability
• Conduct independent investigations to a high
professional standard when complaints are
made
• Seek legal advice when complaints are
received
• Ensure that your organization is proactive in
addressing the pervasive problem of sexual
harassment in the workplace
QUESTIONS?
Thank you for attending!
Want to learn more about Law @ Work?
Subscribe to our blog at
http://www.overholtlawyers.com/blog/
– or –
Follow Us on Social Media
Carman J. Overholt, QC Preston Parsons
Jennifer Kwok Victoria Petrenko
Main: (604) 568-5464
trustedadvisors@overholtlawyers.com

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Overholt Law Breakfast Seminar - Sexual Harassment in the Workplace - June 20, 2018

  • 1. 600 – 889 West Pender Street Vancouver, BC V6C 3B2 Sexual Harassment in the Workplace Carman J. Overholt, QC Preston I.A.D. Parsons Jennifer S. Kwok Victoria J. Petrenko Overholt Law Client Seminar Overholt Law Client Seminar Coast Langley City Hotel & Convention Centre June 20, 2018 Main: (604) 568-5464 trustedadvisors@overholtlawyers.com
  • 2. 600 – 889 West Pender Street Vancouver, BC V6C 3B2 #MeToo Carman J. Overholt, Q.C. Sexual Harassment in the Workplace Overholt Law Client Seminar Coast Langley City Hotel & Convention Centre June 20, 2018 Direct: (604) 676-4196 carman@overholtlawyers.com
  • 3.
  • 4. #Me Too • A viral movement to demonstrate the widespread prevalence of sexual assault and harassment, especially in the workplace • Made headlines after the public revelations of sexual misconduct allegations against Harvey Weinstein in Hollywood
  • 5. #Me Too • The phrase originated in 2006 by Tarana Burke, an activist who began using the phrase on Myspace to “promote empowerment through empathy” among women of colour who had experienced sexual abuse • Popularized over ten years later by actress Alyssa Milano to spread awareness about the ubiquity of sexual abuse and harassment
  • 6. #Me Too • Phrase was retweeted on Twitter over 500,000 times within one day • Tens of thousands of women and men shared their experiences of harassment and abuse, often in their place of work
  • 7. #Me Too • The “Weinstein Effect” has become a global trend in which people come forward with their own stories of sexual harassment in and out of the workplace • Numerous celebrities have had allegations levied against them in recent months
  • 8. #Me Too >> Now What?
  • 9. #Me Too >> Now What? • Outside of the entertainment world many industries have seen an increase in allegations being made. • Too early to determine the full scope of the “Weinstein Effect” and the impact it is having on the Canadian workplace
  • 10. #Me Too >> Now What? • February 8, 2018 – Angus Reid Institute published a survey (“#MeToo: Moment or Movement?”) • Found 52% of women and 22% of men surveyed said they had been sexually harassed • 28% of women and 14% of men experienced non-consensual sexual touching at work
  • 11. #Me Too >> Now What? • Canadian employment and human rights law has developed significantly in the past 25 years to address sexual harassment in the workplace • Our seminar today is intended to address the current state of the law and anticipated developments
  • 12.
  • 13. 600 – 889 West Pender Street Vancouver, BC V6C 3B2 Defining it and dealing with Office Romances Preston I.A.D. Parsons Sexual Harassment OLC Seminar Coast Langley City Hotel & Convention Centre June 20, 2018 Direct: (604) 676-4197 preston@overholtlawyers.com
  • 15. Definition • Sexual Harassment has 3 key elements. It involves conduct: – of a sexual nature which is gender based, – that is unwelcome, and – that detrimentally affects the work environment or leads to adverse job-related consequences. Janzen v. Platy Enterprises Ltd., [1989] 1 SCR 1252
  • 16. Definition • Sexual harassment can be: – male against female; – female against male; – male against male; – female against female; and – from or targeted at someone who does not identify as male or female.
  • 17. Definition Element 1: “Conduct of a Sexual Nature” • Wide range of conduct – Physical – Verbal – “Environmental” all with a sexual connotation
  • 18. Definition Element 1: “Gender Based” • Behaviour specifically relating to gender • May: – A) reference gender explicitly; or – B) occur because of the gender (conduct done to embarrass someone because of their gender)
  • 19. Definition Element 2: Unwelcome Conduct • Objective analysis: what would a “reasonable person” consider to be unwelcome?
  • 20. Definition Element 2: Unwelcome Conduct • Not everything is clearly “unwelcome” – If the conduct could not be deemed objectively unwelcome, the person offended would need to expressly object. – After an objection, further similar conduct would be deemed unwelcome
  • 21. Definition Element 3: Detrimentally Affects Work Environment / leads to Adverse Work Consequences • Sexual harassment in the workplace can: – Create an “unsafe” workplace – Endanger the target’s continued employment – Negatively impact the target’s work performance – Undermine the target’s sense of dignity and self- worth
  • 22. Janzen v. Platy Enterprises Ltd • Two female waitresses were employed at a restaurant owned by Platy Enterprises Ltd. • President of Platy Enterprises Ltd. was also the manager of the restaurant
  • 23. Janzen v. Platy Enterprises Ltd • Waitress #1: “J” (21 years old) – J was sexually harassed repeatedly by a male employee in charge of cooking on evening shifts – He touched various parts of her body and made sexual advances towards her – J objected to the conduct to no avail – Overt sexual conduct ceased after a month but changed to uncooperative and threatening behaviour, unjustifiable criticism of J and generally poor treatment – Manager was informed but did nothing, then terminated J’s employment
  • 24. Janzen v. Platy Enterprises Ltd • Waitress #2: “G” – G was also sexually harassed by the same employee – She too complained. – Following a conversation with the manager, the physical harassment towards G ended, but was replaced with a pattern of verbal abuse, both by the employee at issue and the manager himself. – The manager then terminated her employment
  • 25. Janzen v. Platy Enterprises Ltd • J & G filed complaints with the Manitoba Human Rights Commission. • Commission found J & G were subjected to sexual harassment and sex discrimination. • Individual employee and Platy Enterprises Ltd. jointly and severally liable for: – Lost wages – Exemplary damages
  • 26. Janzen v. Platy Enterprises Ltd • Case went to the Supreme Court of Canada. • The SCC decision set out multiple helpful points: – Sexual harassment is a form of sex discrimination – Discrimination does not require uniform treatment of all members of a particular group. • The fact that some, but not all, female employees were subjected to sexual harassment does not invalidate that the sexual harassment was on the basis of sex.
  • 27. Janzen v. Platy Enterprises Ltd – Crucial fact making this sexual harassment = sex discrimination is that only female employees ran the risk of this treatment here. – Sexual attractiveness cannot be separated from gender. • Arguing they were sexually harassed because they were sexually attractive, not because they were female, and thus, no sexual discrimination, strains credibility here. • No male employee would have been subjected to this disadvantage
  • 28. Janzen v. Platy Enterprises Ltd – As the offending employee was acting in respect of his employment position when he sexually harassed J & G, the employer is responsible. • Offender had some authority over J & G and was considered “next in line in authority to the employer.” • Janzen has been cited in other decisions approximately 550 times since its release, including in decisions released in 2018
  • 29. Legal Consequences • Constructive Dismissal Complaints • Human Rights Complaints • WorkSafeBC Complaints – WorkSafeBC Investigations and workplace reviews – Serious cases: worker claim for compensation for a mental disorder arising from bullying and harassment
  • 30. Legal Consequences • Grievances (Unionized workplaces) • Civil Lawsuits • Criminal Proceedings
  • 31. Other Consequences • Internal complaints to manage • Smaller talent pool to draw from – Prospective candidates may self-select out • Lower employee moral • “Poisoned” work environment
  • 32. Other Consequences • Lost management and human resources time managing complaints • Employee departures – You invested a lot to train them, and now they’re gone • Reputational damage
  • 33. Q & A • You work in a company where sexual commentary, jokes, and banter are not only common, but appear to be a source of generally accepted humor all the way up to the top of senior management. You think some of the behaviour goes too far, but have passively participated in this behaviour. You are a relatively new employee and want to fit in.
  • 34. Q & A A long-serving employee, Colleague X, sets his desktop screen saver to display rotating images of topless woman. You work next to Colleague X and think he has gone too far, so you ask him to consider changing it. He counters, confused that you would have a problem with it in light of your participation in other jokes around the office. You agree that you have laughed at others’ jokes, but say you find the screensaver goes too far and is unprofessional. Further, you have concerns that customers could potentially see the screen saver.
  • 35. Q & A Colleague X says “No one else around here has said anything so what’s your deal? Are you a faggot?” You are in fact, heterosexual and say “No”, but your colleagues rolls his eyes and leaves. The next day you arrive at work and log in to your computer. The background of your desktop is filled with pictures of naked men.
  • 36. Q & A 1. Was Colleague X’s screen saver “sexual harassment”? a) What if you were female? b) What if you were gay? 2. Was changing the background on your computer “sexual harassment”? a) Does it matter that you’re not gay? 3. Does the fact you participated in some of the sexual commentary in the past make any difference?
  • 38. Inter-Office Romances • Romance occasionally mutually blossoms between co-workers • Inter-Office Romance can be problematic: – where there is a direct reporting relationship between the two; and – even where there is not.
  • 39. Inter-Office Romances • Issues / Perceptions: – Favouritism / preferential treatment – Conflict of interest – Human rights complaints – Risk of a breakup causing issues around the office – Sexual harassment complaints
  • 40. Inter-Office Romances • Conflict of Interest – arises where an employee’s decision-making is clouded by a relationship with the subordinate employee • To mitigate conflicts of interest: – may need to transfer an employee to another department, or rearrange the direct reporting lines
  • 41. Inter-Office Romances • Policy on office romances: – Must report as soon as a dating relationship begins – With consultation, new reporting lines will be arranged (if necessary) – Cooperation expected and agreement to minimize disruptions to the office environment based on it
  • 42.
  • 43. 600 – 889 West Pender Street Vancouver, BC V6C 3B2 Can Off-Duty Conduct have On-Duty Implications? Jennifer Kwok Off-Duty Sexual Harassment OLC Seminar Coast Langley City Hotel & Convention Centre June 20, 2018 Direct: (604) 676-4189 jennifer@overholtlawyers.com
  • 44. Outline 1. Examples of inappropriate off-duty conduct, including on social media 2. Under what circumstances can it constitute “just cause”? 3. Employer Obligations: workplace policies, and fair investigations 4. Privacy Issues
  • 45. Former CBC Radio host Jian Ghomeshi (Photo: Natalie Behring/Getty Images) October 30, 2014 Global News November 3, 2015
  • 46.
  • 47.
  • 48. WHAT CONSTITUTES JUST CAUSE? Off-Duty Conduct
  • 49. Without Cause Termination • Dismissal at any time upon provision of notice or pay in lieu of notice (severance) • Subject to the Human Rights Code oCannot fire someone due to their gender, religion, disability, family status, etc.
  • 50. Just Cause Termination • Threshold to establish just cause is a very high standard • Punishment must be proportional response to the type of misconduct • The entire context of the employment relationship must be considered* • No entitlement to notice or pay in lieu of notice = summary dismissal
  • 51. Discipline for Off-Duty Conduct • An employee can be terminated for cause as a result of off-duty behaviour • Test: o The conduct of the employee harms the employer’s reputation or product* o Behaviour renders the employee unable to perform their duties satisfactorily o Employee’s behaviour lead to refusal, reluctance or inability of other employees to work with them
  • 52. Discipline for Off-Duty Conduct • Test, continued: o The employee has been guilty of a serious breach of the Criminal Code rendering his conduct injurious to the general reputation of the employer and its employees* o The employee’s conduct places difficulty in the way of the company properly carrying out its function of efficiently managing its work and directing its workforce. Re Millhaven Fibres Ltd. v. Oil, Chemical and Atomic Workers I.U. Loc 9-670
  • 53. STRAIGHT FROM THE HEADLINES Regrettable Incidents of Off-Duty Conduct
  • 54. Madam Justice Lori Douglas • Late husband took sexually explicit photos of her and posted them online on a hard-core sex site • The allegation was she failed to disclose the photos when she applied to become a judge in 2004, and that the pictures could undermine public confidence in the justice system • She offered to retire in exchange for avoiding the CJC hearing
  • 55. High School Office Assistant • Quebec School Board suspended a high school office assistant after discovering she was also a porn video star on the side • Student found out and posted it on Facebook
  • 56. Hydro One: Shaun Simoes • Terminated for cause after shouting, on camera, a sexist slur at a female City TV reporter who was covering a Toronto FC match • Nothing he was wearing or what he said identified him as a Hydro One employee, but he was recognized
  • 57. Whitehouse v RBC Dominion Securities Inc., 2006 ABQB 372 • The employee was a 51 year old Vice-President and investment advisor with a 16 year employment history • The employee was called into his supervisor’s office the next day after an investigation but denied the events until he was told there was videotape evidence, at which point he acknowledged the incident • He was then immediately terminated for cause
  • 58. Whitehouse v RBC Dominion Securities Inc., 2006 ABQB 372 From the RBC Code of Conduct: • The cornerstone of financial services is trust. RBC companies require employees whose integrity is beyond reproach. ** You are to avoid any conduct or association - either inside or outside of work - which could bring your honesty, integrity or trustworthiness into question, or which could be detrimental to RBC’s security or to its reputation within the community.
  • 59. WORKPLACE POLICIES Is There a Place for Morality Clauses?
  • 60. Workplace Policies • Social Media Policy o Address interactions and comments by employees on social media sites* o Define what is and is not considered "acceptable use" both on the company's network and outside of it. o Be clear as to what disciplinary action will be taken, up to and including termination, if policies are not followed.
  • 61. “Morality” Clauses • Off Duty Conduct Policy • Employment provision that specifies what is unacceptable employee behaviour off duty o For example, certain criminal acts that could damage the employer’s reputation or brand by association (sex assault, indecent exposure)* • Breach of the clause can result in summary dismissal for cause
  • 62. Social Media and Privacy
  • 63. So, when can you fire an employee for their off-duty conduct? BRIEF CONCLUSIONS
  • 64.
  • 65. 600 – 889 West Pender Street Vancouver, BC V6C 3B2 Policies and Best Practices Victoria J. Petrenko Sexual Harassment in the Workplace Overholt Law Client Seminar Coast Langley City Hotel & Convention Centre June 20, 2018 Direct: (604) 676-4188 victoria@overholtlawyers.com
  • 66. Introduction • Policies that minimize the risk of litigation – What are the best policies and things to avoid? – How should employers communicate workplace policies and rules? – How to make training meaningful and effective? – Why is training a good idea?
  • 67. Workplace Policies 101 • Policies must be tailored to your workplace o Must be clearly communicated to employees and brought to their attention and enforced o Cannot breach Human Rights Code or right to privacy o Employee must be made aware of possible consequences
  • 68. Types of Policies • Respectful workplace policy • Code of Conduct • Conflict of Interest • Whistleblower protection ** • Bullying & Harassment **
  • 69. Drafting Effective Communications • A well drafted company policy: – Protects your business; – Outlines expectations clearly for employees; and – Helps to mitigate or reduce liability.
  • 70. Drafting Effective Communications • What policies does your organization have? • Have they been drafted with legal advice? • What policies should you have? • Do they clearly set out the process whereby employees can bring complaints forward to management?
  • 71. Drafting Effective Communications • Do they confirm that complaints cannot be kept confidential once brought to HR/Mgmt’s attention? • Have employees been advised of the policies? • Do employees “buy-in” to the policies? Are they balanced and fair? • Are consequences for breach clear? • Does management support the policies in action?
  • 72. Communication • If possible, reference your workplace policies in your employee contracts • For new policies, have a sign-off procedure to acknowledge employees have been introduced to and understand the new policy
  • 73. Bullying and Harassment Policy • According to WorkSafeBC, “bullying and harassment”: – Includes any inappropriate conduct or comment by a person towards a worker that the person knew or reasonably ought to have known would cause that worker to be humiliated or intimidated
  • 74. Bullying and Harassment Policy • Employer obligations: – Develop a policy statement to prevent and address workplace bullying and harassment – Take steps to prevent or minimize bullying and harassment – Develop and implement reporting procedures – Develop and implement procedures for dealing with incidents and complaints
  • 75. Bullying and Harassment Policy • Employer obligations (continued): – Inform workers about the policy statement and steps taken to prevent or minimize bullying and harassment – Train supervisors and workers about recognizing, responding to, and reporting incidents and complaints of bullying and harassment – Annually reviewing the policy statement and procedures for reporting and dealing with incidents and complaints
  • 76. Bullying and Harassment Policy • What might this policy look like: – Conduct Statement – Definition – Rules/Direction – Application – Annual Review
  • 78. Whistleblower Protection • Remove barriers to reporting misconduct – What is retaliation – Policy statement – How to report • BCHRT and WorkSafeBC have existing policies against retaliation for filing complaints
  • 80. Workplace Training • When is training appropriate? – When you are introducing a new policy or re- introducing an updated policy – When you have a number of new hires – When there has been an incident
  • 81. Workplace Training • What might your training cover? – What is harassment – What are your company policies – What does a respectful workplace look like – How to deal with harassment – Opportunity for discussion and questions
  • 82. Handling Complaints • Do you have expertise in this area? • Is there an appropriate individual in the organization to handle complaints? • If not, should you consider outside resources?
  • 83.
  • 84. 600 – 889 West Pender Street Vancouver, BC V6C 3B2 Workplace Investigations Carman J. Overholt, Q.C. Sexual Harassment in the Workplace Overholt Law Client Seminar Coast Langley City Hotel & Convention Centre June 20, 2018 Direct: (604) 676-4196 carman@overholtlawyers.com
  • 85. Investigations 1. The Legal Framework 2. Managing the process of employee complaints and investigations 3. Conducting complaint investigations
  • 86. Introduction • The proper conduct of workplace investigations by employers is coming under greater scrutiny by the Courts, tribunals and labour arbitrators • Employers and Human Resources personnel are being held to a high standard of professionalism and fairness in handling of complaints and investigations • The consequences of a flawed investigation may be significant in terms of liability (e.g. Human Rights Complaints) and employee morale
  • 87. 1. The Legal Framework
  • 88. Legal Framework Collective Agreement? (Union or Non- Union Workplace) Workplace Policies Terms of the Contract of Employment Cases & Legislation (Provincial or Federal Undertaking)
  • 89. Legal Framework, cont’d Relevant legislation:  Labour Relations Code  Human Rights Code  Workers’ Compensation Act • Occupational Health and Safety Regulation  Privacy legislation: PIPA, PIPEDA, FOIPA
  • 91. Managing the Complaint Process • Ensure you understand the nature of the complaint – Get it in writing • Be proactive and seek legal advice where necessary • Walk-the-talk: advise in accordance with and adhere to the policies your organization creates • Ensure a fair process
  • 92. Managing the Investigation Process • Determine whether the investigation should be conducted by an internal or external investigator • Review the investigator’s qualifications & whether the person or organization is the appropriate choice in light of the nature of the complaint • Confirm in writing the engagement terms and scope of the investigation – Is the investigator to do something more than gather evidence and make findings (i.e.. Make recommendations)?
  • 93. Managing the Investigation Process, cont’d • Conduct investigations to a professional standard or ensure those conducting them do so – Document the evidence of witnesses – Keep an open-mind; there are 2 sides to every story, be objective • Consider the need for expert evidence • Explore all relevant sources of evidence
  • 94. Managing the Investigation Process, cont’d • Give the respondent an opportunity to respond to the allegations • Ensure that the response to the complaint is based on facts, not opinions • Track expenses in connection with the investigation
  • 95. Managing the Investigation Process, cont’d • Privacy issues: – The investigation process is confidential – Once the complaint is submitted in writing; duty to acknowledge and respond – Restrict the investigation to matters related to the complaint – Create separate file for investigation apart from employee personnel file
  • 97. The Case Law • Provide illustrations of what “to do” and “not to do” • Case Types: oFailure to Investigate oNegligent Investigations oUnfair Investigations
  • 98. The Case Law: Failure to Investigate Chandran v. National Bank of Canada, 2011 ONSC 777, [appeal of damage award affirmed in 2012 ONCA 205] oFailure to Investigate Case o*Don’t Jump to Conclusions*
  • 99. The Case Law: Failure to Investigate • 9 out of 11 employees interviewed made “unsolicited” comments regarding Mr. Chandran • Allegations: - condescending remarks - volatile behaviour - embarrassed employees - bullying behaviour • HR Manager reported to supervisor the allegations but not the names of those who had made the complaints
  • 100. The Case Law: Failure to Investigate • Supervisor and HR director met with Mr. Chandran • Mr. Chandran denied allegations; asked for more detail • Bank refused further detail, conducted no investigation, issued a disciplinary letter and transferred Mr. Chandran to a new position with no supervisory duties.
  • 101. The Case Law: Failure to Investigate • Failure to investigate: • Bank said “We had no obligation to investigate as there was no formal complaint filed under our Human Rights Policy.” • Court found Mr. Chandran was not given an opportunity to defend himself and that he had no opportunity to present a possible “evidential challenge to the complaint” • The Bank did not engage in an inquiry to determine if the allegations were true
  • 102. The Case Law: Negligent Investigations Correia v. Canac Kitchens, 2008 ONCA 506 • Investigation of illegal activity in the workplace • Canac retained a private investigation firm • Mr. Correia, 62 year old, long-term employee, terminated and arrested as a result of the investigation - theft
  • 103. The Case Law: Negligent Investigations • After Mr. Correia was terminated and file passed to the police = wrong employee • Mr. Correia was confused for another employee who was younger with a similar name • Criminal charges against Mr. Correia were ultimately dropped
  • 104. The Case Law: Negligent Investigations • Claims: • Wrongful dismissal • Negligent investigation • Intentional infliction of mental distress • Intentional interference with economic relations and inducing breach of contract • False arrest and false imprisonment • Malicious prosecution • Vicarious liability
  • 105. The Case Law: Unfair Investigation Vernon v. BC Liquor Distribution Branch, 2012 BCSC 133, add’nal reasons 2012 BCSC 445 • Ms. Vernon, a 49 year old employee with 30 years of service and exemplary performance reviews was terminated. Employer alleged cause • A particularly sensitive employee made a complaint against Ms. Vernon alleging various harassing behaviour • Employer conducted investigation into the complaint
  • 106. The Case Law: Unfair Investigation • Ms. Vernon told of the complaint: - not told job in jeopardy - not provided with a copy of the complaint • Interview of Ms. Vernon was really an interrogation, biased, one-sided • Interviews of complainant, Ms. Vernon and other employee witnesses were conducted by different people and they did not all have the complaint or other interview notes
  • 107. The Case Law: Unfair Investigation • Ms. Vernon was given copy of complaint in an interview and asked to immediately respond • Investigation concluded gross workplace misconduct – recommended the termination of her employment
  • 108. The Case Law: Unfair Investigation • Decision: o Witnesses who spoke favourably of Ms. Vernon were accused of lying, chided and yelled at by the investigator o 30 year employee with zero complaints before this time and glowing reviews “should have given them cause to stop and reflect” o Suspension of 1.5 months while employer delayed investigation was egregious
  • 109. The Case Law: Unfair Investigation • The Court found that the investigation was “flawed from the beginning to end” • Investigation process was “neither objective nor fair” • Award: o 18 months notice o damages for loss of pension o $35,000.00 aggravated damages o $50,000.00 punitive damages
  • 110. The Case Law: Sexual Harassment Investigations • Doyle v Zochem, 2017 ONCA 130 – Ontario Court of Appeal upheld over $85K in damages awarded to an employee in a wrongful dismissal and sexual harassment case – Employer found to have conducted a “cursory” and “flawed” investigation
  • 111. The Case Law: Sexual Harassment Investigations • 9 year employee, only female working in the plant • Experienced years of sexual harassment and bullying • Reported harassment to her supervisor in hopes that the harassment would finally stop
  • 112. The Case Law: Sexual Harassment Investigations • Investigation mistakes: – Employee told she was “too soft”, should develop a thicker skin – Was not told to put her complaint in writing, was not aware of her alleged aggressor’s response, and never given opportunity to respond to his version of events – Employer issued a mere warning to her alleged aggressor that he should not conduct himself in the manner complained of; but no other discipline
  • 113. The Case Law: Sexual Harassment Investigations • Trial judge concluded handling of the complaint was inadequate: …[s]he simply decided to disbelieve [the employee], and that concluded her investigation (paragraph 235)
  • 114. The Case Law: Sexual Harassment Investigations • Additional findings: – No proof that there was any workplace sensitivity training – Employee was terminated a few days later; told at termination she was “irresponsible” with her complaint because it meant her alleged aggressor’s “reputation was now on the line”
  • 115. Summary & Conclusions • The legal standards for workplace investigations are not easily satisfied • Education and training of management is necessary to meet the legal requirements for conducting investigations • The law is developing to make an employer liable for the consequences of an investigation that is not properly conducted • It is important to seek assistance outside your organization to ensure your investigation of workplace matters satisfies the expected standards.
  • 116.
  • 117. 600 – 889 West Pender Street Vancouver, BC V6C 3B2 Legal Proceedings Carman J. Overholt, Q.C. Sexual Harassment in the Workplace Overholt Law Client Seminar Coast Langley City Hotel & Convention Centre June 20, 2018 Direct: (604) 676-4196 carman@overholtlawyers.com
  • 118. Legal Proceedings • What happens when a sexual harassment complaint is not handled properly? – WorkSafeBC Bullying and Harassment Complaint – Human Rights Complaint – Civil Claims • Claims for damages in tort: (1) assault (2) battery (3) intentional infliction of mental suffering • Sexual harassment as just cause for dismissal
  • 119. Human Rights Complaints • Sexual harassment is discrimination on the basis of sex – Janzen v Platy Enterprises Ltd., [1989] 1 SCR 1252 • Employers can be held liable for the sexual harassment of its employees if the sexual harassment falls within the employment relationship – Robichaud v. Canada (Treasury Board), [1987] 2 SCR 84
  • 120. Human Rights Complaints Section 44(2) of the Human Rights Code 44(2) An act or thing done or omitted by an employee, officer, director, official or agent of any person within the scope of his or her authority is deemed to be an act or thing done or omitted by that person
  • 121. Human Rights Complaint • Torres v Royalty Kitchenware Ltd. (1982), 3 CHRRD/858 at D/873 para. 7758 (Ont. Bd. Inq.) – Outlines factors to be considered in determining the appropriate quantum of damages in sexual harassment cases – Non-exhaustive list
  • 122. Human Rights Complaint 1. The nature of the harassment, that is, was it simply verbal or was it physical as well? 2. The degree of aggressiveness and physical contact in the harassment; 3. The ongoing nature, that is, the time period of the harassment; 4. The frequency of the harassment; 5. The age of the victim; 6. The vulnerability of the victim; and 7. The psychological impact of the harassment upon the victim.
  • 123. Gill v Grammy’s Place Restaurant and Bakery Ltd., 2003 BCHRT 88 • Employee experienced ongoing sexual harassment in the form of sexual comments and unwelcome behaviours • Various allegations including unwelcome comments, unwelcome touching, groping, inappropriate gifts, rumors of an affair, and ultimately termination of employment
  • 124. Gill v Grammy’s Place Restaurant and Bakery Ltd., 2003 BCHRT 88 • Awarded loss of wages, costs for medical expenses, and injury to dignity in the amount of $10,000.00 • Highest injury to dignity award at the time
  • 125. Gill v Grammy’s Place Restaurant and Bakery Ltd., 2003 BCHRT 88 • Tribunal spoke of the “extraordinary impact” the actions of the employer and stress of the situation had on the employee, her family, her social life, and her mental well being • Harassment occurred over a prolonged period of time, contributed to diagnosis of PTSD, depression, and a suicide attempt
  • 126. MacDonald v. Najafi and another (No. 2), 2013 BCHRT 13 • Employee filed complaint against her supervisor and her place of work alleging sexual harassment • Employer denied most of the allegations, and any comments that were not denied were described as “jokes” and not meant to be taken seriously
  • 127. MacDonald v. Najafi and another (No. 2), 2013 BCHRT 13 • “You are cold; maybe you need a man to keep you warm.” • “Maybe you will not marry anyone; [then] I am your husband.” • “Women steal everything from men in this country. But I shouldn’t talk about it here. Maybe some other time we will have that conversation.”
  • 128. MacDonald v. Najafi and another (No. 2), 2013 BCHRT 13 • Allegations that her supervisor would “whistle” at her • Was offered “breakfast in bed” • Told she was “hot and sexy” • Left her place of work and filed a complaint (after calling the police)
  • 129. MacDonald v. Najafi and another (No. 2), 2013 BCHRT 13 • Awarded $4,000 in injury to dignity [The employer’s] conduct was insensitive, demeaning, and persistent. There was a considerable disparity in age and position between [the supervisor] and [the employee], and she was in vulnerable financial circumstances that made it difficult to object or leave. However, all the conduct was verbal; there was no physical contact at all, it was relatively infrequent, and, on the evidence, the psychological impact on [the employee] was relatively modest.
  • 130. Civil Claims • In January, four women filed civil claims against Soulpepper Theatre Company and its founding artistic director, alleging sexual touching and harassment • When asked why their clients had chosen a civil claim over criminal proceedings: “it gives them the control that was taken from them by the years of abuse”
  • 131. Civil Claims– Vicarious Liability [73] The question a court must consider where there has been a sexual battery is whether the unauthorized acts of the employee are so connected with authorized acts that they may be regarded as modes (albeit improper modes) of doing authorized acts. Corfield v Shaw, 2011 BCSC 1529
  • 132. Civil Claims– Vicarious Liability [46] In summary, the test for vicarious liability for an employee’s sexual abuse of a client should focus on whether the employer’s enterprise and empowerment of the employee materially increased the risk of the sexual assault and hence the harm. Bazley v Curry, [1999] 2 SCR 534
  • 133. Sulz v Minister of Public Safety et al., 2006 BCCA 582 • Court of Appeal upheld an award of $950,000 in damages to a former RCMP constable for mistreatment and harassment she suffered at the hands of her superior • Court found her commanding officer had committed the tort of negligent infliction of mental suffering – held the province of BC vicariously liable for his actions
  • 134. Sulz v Minister of Public Safety et al., 2006 BCCA 582 • Accused superior described as “old school”; was aggressive, swore at the Plaintiff often, and threatened when she made mistakes at work • Alleged to have made derogatory comments about her and her pregnancy; accused of “deliberately screwing the system” • Other constables were warned not to ride with her because she was “manipulative and afraid of the dark”
  • 135. What about unquantified loss? • More than financial damages at stake • Workplace culture and unsafe work environment • Reputational damage
  • 136. Sexual Harassment as Just Cause • After the complaint has been filed and the investigation concluded – what happens if there’s a finding that sexual harassment has occurred at your workplace? • Does sexual harassment constitute just cause for termination of employment?
  • 137. Brazeau v International Brotherhood of Electrical Workers, 2004 BCCA 645 • Employee alleged wrongful dismissal after he was dismissed for cause based on sexual harassment allegations • Had developed an interest in a fellow union representative; sent her flowers and presents, complimented her appearance, etc. • Feelings were not reciprocated – employee was persistent
  • 138. Brazeau v International Brotherhood of Electrical Workers, 2004 BCCA 645 • Behaviour escalated once his advances were rebuffed; stopped responding to direction, made disparaging comments about her appearance and sex life, etc. • Trial judge found that the above constituted sexual harassment, but was not “serious” enough to warrant termination of employment
  • 139. Brazeau v International Brotherhood of Electrical Workers, 2004 BCCA 645 [226] Having considered all of the facts, I do not place the plaintiff’s conduct at the most serious end of the continuum of sexual harassment. I find that its persistence and duration, however, as well as the negative effect it had on Ms. Pynaker, preclude placing it in the least serious range. I conclude it falls in the middle of the spectrum.
  • 140. Watkins v Willow Park Golf Course Ltd., 2017 ABQB 541 • 13 years after Brazeau • Employee sued his employer for wrongful dismissal after he was dismissed without notice • Employer alleged he had engaged in verbal and sexual harassment of another employee (as well as other unprofessional behaviour)
  • 141. Watkins v Willow Park Golf Course Ltd., 2017 ABQB 541 • Employee admitted to being “smitten” with another employee who did not reciprocate those feelings – Attempted to hold hands with her at a work function – Multiple inappropriate text messages – Unwanted physical contact – Aggressive swearing/name calling as she continued to rebuff his advances
  • 142. Watkins v Willow Park Golf Course Ltd., 2017 ABQB 541 • Court upheld termination • Harassment was “of a type and level that is completely unacceptable in a professional workplace and which justifies, in fact demands, a response by the Defendant”
  • 143. Minimizing Liability • Accept that sexual harassment can happen in any workplace and that your organization needs to be able to respond • Make it a high priority to address complaints • Ensure that your organization has the necessary policies and employment agreements in place to address sexual harassment • Provide effective and regular training regarding your policies to ensure all employees understand the problem and can assist in maintaining a workplace without harassment
  • 144. Minimizing Liability • Conduct independent investigations to a high professional standard when complaints are made • Seek legal advice when complaints are received • Ensure that your organization is proactive in addressing the pervasive problem of sexual harassment in the workplace
  • 145. QUESTIONS? Thank you for attending! Want to learn more about Law @ Work? Subscribe to our blog at http://www.overholtlawyers.com/blog/ – or – Follow Us on Social Media Carman J. Overholt, QC Preston Parsons Jennifer Kwok Victoria Petrenko Main: (604) 568-5464 trustedadvisors@overholtlawyers.com