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Presented by
Nicole I. Hyland
Prudent Social Media
Practices
1. Clinging to the false dichotomy
between public and private
2. Forgetting that social media
activities are subject to the rules
3. Misusing social media as an
investigatory/discovery tool
4. Failing to counsel your clients
about their social media use
Four General Mistakes
1. Professional v. Private
“… proper attire for trial.”
Result:
Motion for mistrial - granted
Lawyer fired
Internet Circa 1993
Internet Circa 2012
Look before you tweet
“Naughty, naughty boy”
“Why is Phil Klein smiling? There is
nothing to smile about, douchebag.”
Tweets by Sarah Peterson Herr, a
court research attorney, at an ethics
hearing
Statement by Herr after suspension from her job
“I didn't stop to think that in addition to
communicating with a few of my friends on
Twitter I was also communicating with the
public at large, which was not appropriate for
someone who works for the court system.”
“I apologize that because the comments were
made on Twitter – and thus public – that they
were perceived as a reflection on the Kansas
courts.”
Result:
Suspended from job,
pending investigation
Subsequently, fired.
The Internet is for cats …
2. Know the Rules
 Ethics Rules
 Platform’s Terms of
Service
 Employer’s Social Media
Policy
 Netiquette
 Substantive Law
Know the Rules
Social Media Pitfalls (non-exhaustive)
 Revealing confidential information
 Embarrassing your client, yourself, your
employer, others
 Violating advertising/solicitation rules
 Violating “no contact” rule
 Pretexting
 Ex Parte communications with judges
 Inadvertently entering into an attorney-client
relationship (or triggering 1.18)
 Committing unauthorized practice of law
 Getting caught in a lie
 Violating substantive law (infringement,
defamation, etc.)
Blogging
Blogging – Impugning a Judge (Rule 8.2)
“Evil, unfair witch”
“Ugly, condescending attitude”
“Seemingly mentally ill”
Florida State Bar v. Conway (2008)
Result
Public Reprimand on
Consent
Florida State Bar v. Conway (2008)
Blogging – Confidentiality (Rule 1.6)
“This stupid kid is taking the rap for
his drug-dealing dirtbag of an older
brother because "he’s no snitch.” . . .
My client is in college. Just goes to
show you that higher education does
not imply that you have any sense.”
Complaint, In the Matter of Peshek
(Illinois)
“He was standing there in court
stoned, right in front of the judge,
probation officer, prosecutor and
defense attorney, swearing he was
clean.”
Complaint, In the Matter of Peshek
(Illinois)
Blogging – Confidentiality (Rule 1.6)
Result
Suspended from practice
for 60 days
Fired after 19 years
in PD office
In the Matter of Peshek (Illinois 2010)
Blogging – Dishonesty, Impugning (Rules 8.2, 8.4)
“This probate proceeding boils down
to garden variety theft,
embezzlement, malpractice and
malfeasance by attorneys and the
court…”
Complaint, In the matter of Denison
(Illinois 2013)
Blogging – Dishonesty, Impugning (Rules 8.2, 8.4)
“Sorry, but portions of this blog have to be
entertaining so we can get the word out. There
is most certainly a great deal of (stinging) truth
in it, esp. for the GAL’s (sic), the probate court
and a society that ignores (thereby condoning)
the sleazy world of probate, and in particular the
18th floor of the Daley Center in Chicago, but
everyone needs to understand, these are not
pleadings …”
Complaint, In the matter of Denison (Illinois
2013) (emphasis added)
Facebook, Twitter, LinkedIn
Facebook – Ex Parte Communications
Lawyer: “I hope I'm in my last
day of trial.”
Judge: “You are in your last
day of trial.”
Matter of Terry (North Carolina 2009)
Result:
Judge Publicly Reprimanded
 Mischaracterized legal skills and prior
successes
 Falsely stated he handled matters in federal
court
 Falsely stated he graduated from law
school in 2005
 Listed 50 practice areas in which he had
little or no experience
 Used the word “specialist” even though not
certified as a specialist
In the Matter of Dannitte Mays Dickey
(South Carolina 2012)
LinkedIn, Websites – Advertising (Rule 7.1 et seq.)
LinkedIn, Websites – Advertising (Rule 7.1 et seq.)
“Respondent began using these
websites without adequate review
of the relevant provisions of the
South Carolina Rules of Professional
Conduct.”
In the Matter of Dickey (South Carolina 2012)
Result:
Public Reprimand
“[I]t is reasonable to infer from the limited postings
on plaintiff's public Facebook and MySpace profile
pages that her private pages may contain material
and information that are relevant to her claims or
that may lead to the disclosure of admissible
evidence. To deny defendant an opportunity to
access these sites not only would go against the
liberal discovery policies of New York favoring
pretrial disclosure, but would condone plaintiff's
attempt to hide relevant information behind self-
regulated privacy settings.”
Romano v. Steelchase, 30 Misc.3d 426 (N.Y.
Sup. Ct. 2010)
3. Investigation and Discovery
 “No Contact” Rule (Rule 4.2)
 Supervision Rule (Rules 5.1, 5.3)
 Pretexting (Rules 4.1(a), 8.4; NY City Bar
Op. 2010-02)
 Competence (Rule 1.1)
 M. Gallagher, Hostile Use of ‘Friend’
Request Puts Lawyers in Ethics Trouble,
N.J. Law Journal (Aug. 30, 2012).
Social Media as an Investigatory Tool
 Guzman v. Farrell Building Co.
(Suffolk Cty, Oct. 2012) (Don’t miss
the boat on social media discovery)
 Update your definition of ESI
 Include social media in your
document preservation letters
Social Media as a Discovery Tool
4. Counseling Clients about Social Media
“It's my birthday and I'll get
drunk if I want to.”
“I'm starting to love my scar.”
Be Careful What You Post
Client sued for $1.1 million
for car accident injury.
Awarded $142,000.
Result:
“I Love Hot Mamas.”
Be Careful What You Delete
$600,000 fine for spoliation
in wrongful death action
Result:
Tweet by
“Regarding Robert Zimmerman Jr.’s media
campaign and Twitter comments, Robert is acting
on behalf of his family, and he is not acting with
the approval or the input of the defense team.”
“The Zimmerman family has been through a lot,
and they have been frequently misrepresented in
the media, so we do not begrudge Robert for
wanting to speak out and set the record straight.”
Response by G. Zimmerman’s Lawyer:
Do’s and Don’ts of Social Media Use
Do:
 Know the Rules (ethics, TOS, employment,
netiquette, substantive)
 Stay current on relevant ethics opinions and
decisions
 Be professional and classy
 Check conflicts
 Guard client confidentiality
 Vet endorsements and recommendations
 Use appropriate disclaimers
 Counsel your clients about social media
 Take advantage of social media as an investigatory
and discovery tool. But be transparent and follow
the rules.
Don’t:
 Embarrass your client, yourself, your firm, or others
 Disclose confidential information
 Communicate with clients about their legal matters
 Try to hide behind anonymity
 Misrepresent or exaggerate your qualifications
 Communicate with represented parties
 Communicate with jurors
 Engage in ex parte communications with judges
 Insult or disparage judges (or anyone)
 Engage in pretexting
 Give legal advice
 Encourage or accept confidential information from
clients or third parties
 Overlook social media evidence
 Destroy social media evidence
Contact
Nicole Hyland
212-826-5552
nhyland@fkks.com
Twitter: @NiHyland
Blog: www.legalethicsforum.com (contributor)
JDSupra: www.jdsupra.com/profile/nicole_hyland/
LinkedIn: www.linkedin.com/in/nicolehyland/

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Etica

  • 1. Presented by Nicole I. Hyland Prudent Social Media Practices
  • 2. 1. Clinging to the false dichotomy between public and private 2. Forgetting that social media activities are subject to the rules 3. Misusing social media as an investigatory/discovery tool 4. Failing to counsel your clients about their social media use Four General Mistakes
  • 3. 1. Professional v. Private “… proper attire for trial.”
  • 4. Result: Motion for mistrial - granted Lawyer fired
  • 7. Look before you tweet “Naughty, naughty boy” “Why is Phil Klein smiling? There is nothing to smile about, douchebag.” Tweets by Sarah Peterson Herr, a court research attorney, at an ethics hearing
  • 8. Statement by Herr after suspension from her job “I didn't stop to think that in addition to communicating with a few of my friends on Twitter I was also communicating with the public at large, which was not appropriate for someone who works for the court system.” “I apologize that because the comments were made on Twitter – and thus public – that they were perceived as a reflection on the Kansas courts.”
  • 9. Result: Suspended from job, pending investigation Subsequently, fired.
  • 10. The Internet is for cats …
  • 11. 2. Know the Rules
  • 12.  Ethics Rules  Platform’s Terms of Service  Employer’s Social Media Policy  Netiquette  Substantive Law Know the Rules
  • 13. Social Media Pitfalls (non-exhaustive)  Revealing confidential information  Embarrassing your client, yourself, your employer, others  Violating advertising/solicitation rules  Violating “no contact” rule  Pretexting  Ex Parte communications with judges  Inadvertently entering into an attorney-client relationship (or triggering 1.18)  Committing unauthorized practice of law  Getting caught in a lie  Violating substantive law (infringement, defamation, etc.)
  • 15. Blogging – Impugning a Judge (Rule 8.2) “Evil, unfair witch” “Ugly, condescending attitude” “Seemingly mentally ill” Florida State Bar v. Conway (2008)
  • 16. Result Public Reprimand on Consent Florida State Bar v. Conway (2008)
  • 17. Blogging – Confidentiality (Rule 1.6) “This stupid kid is taking the rap for his drug-dealing dirtbag of an older brother because "he’s no snitch.” . . . My client is in college. Just goes to show you that higher education does not imply that you have any sense.” Complaint, In the Matter of Peshek (Illinois)
  • 18. “He was standing there in court stoned, right in front of the judge, probation officer, prosecutor and defense attorney, swearing he was clean.” Complaint, In the Matter of Peshek (Illinois) Blogging – Confidentiality (Rule 1.6)
  • 19. Result Suspended from practice for 60 days Fired after 19 years in PD office In the Matter of Peshek (Illinois 2010)
  • 20. Blogging – Dishonesty, Impugning (Rules 8.2, 8.4) “This probate proceeding boils down to garden variety theft, embezzlement, malpractice and malfeasance by attorneys and the court…” Complaint, In the matter of Denison (Illinois 2013)
  • 21. Blogging – Dishonesty, Impugning (Rules 8.2, 8.4) “Sorry, but portions of this blog have to be entertaining so we can get the word out. There is most certainly a great deal of (stinging) truth in it, esp. for the GAL’s (sic), the probate court and a society that ignores (thereby condoning) the sleazy world of probate, and in particular the 18th floor of the Daley Center in Chicago, but everyone needs to understand, these are not pleadings …” Complaint, In the matter of Denison (Illinois 2013) (emphasis added)
  • 23. Facebook – Ex Parte Communications Lawyer: “I hope I'm in my last day of trial.” Judge: “You are in your last day of trial.” Matter of Terry (North Carolina 2009)
  • 25.  Mischaracterized legal skills and prior successes  Falsely stated he handled matters in federal court  Falsely stated he graduated from law school in 2005  Listed 50 practice areas in which he had little or no experience  Used the word “specialist” even though not certified as a specialist In the Matter of Dannitte Mays Dickey (South Carolina 2012) LinkedIn, Websites – Advertising (Rule 7.1 et seq.)
  • 26. LinkedIn, Websites – Advertising (Rule 7.1 et seq.) “Respondent began using these websites without adequate review of the relevant provisions of the South Carolina Rules of Professional Conduct.” In the Matter of Dickey (South Carolina 2012)
  • 28. “[I]t is reasonable to infer from the limited postings on plaintiff's public Facebook and MySpace profile pages that her private pages may contain material and information that are relevant to her claims or that may lead to the disclosure of admissible evidence. To deny defendant an opportunity to access these sites not only would go against the liberal discovery policies of New York favoring pretrial disclosure, but would condone plaintiff's attempt to hide relevant information behind self- regulated privacy settings.” Romano v. Steelchase, 30 Misc.3d 426 (N.Y. Sup. Ct. 2010) 3. Investigation and Discovery
  • 29.  “No Contact” Rule (Rule 4.2)  Supervision Rule (Rules 5.1, 5.3)  Pretexting (Rules 4.1(a), 8.4; NY City Bar Op. 2010-02)  Competence (Rule 1.1)  M. Gallagher, Hostile Use of ‘Friend’ Request Puts Lawyers in Ethics Trouble, N.J. Law Journal (Aug. 30, 2012). Social Media as an Investigatory Tool
  • 30.  Guzman v. Farrell Building Co. (Suffolk Cty, Oct. 2012) (Don’t miss the boat on social media discovery)  Update your definition of ESI  Include social media in your document preservation letters Social Media as a Discovery Tool
  • 31. 4. Counseling Clients about Social Media
  • 32. “It's my birthday and I'll get drunk if I want to.” “I'm starting to love my scar.” Be Careful What You Post
  • 33. Client sued for $1.1 million for car accident injury. Awarded $142,000. Result:
  • 34. “I Love Hot Mamas.” Be Careful What You Delete
  • 35. $600,000 fine for spoliation in wrongful death action Result:
  • 37. “Regarding Robert Zimmerman Jr.’s media campaign and Twitter comments, Robert is acting on behalf of his family, and he is not acting with the approval or the input of the defense team.” “The Zimmerman family has been through a lot, and they have been frequently misrepresented in the media, so we do not begrudge Robert for wanting to speak out and set the record straight.” Response by G. Zimmerman’s Lawyer:
  • 38. Do’s and Don’ts of Social Media Use
  • 39. Do:  Know the Rules (ethics, TOS, employment, netiquette, substantive)  Stay current on relevant ethics opinions and decisions  Be professional and classy  Check conflicts  Guard client confidentiality  Vet endorsements and recommendations  Use appropriate disclaimers  Counsel your clients about social media  Take advantage of social media as an investigatory and discovery tool. But be transparent and follow the rules.
  • 40. Don’t:  Embarrass your client, yourself, your firm, or others  Disclose confidential information  Communicate with clients about their legal matters  Try to hide behind anonymity  Misrepresent or exaggerate your qualifications  Communicate with represented parties  Communicate with jurors  Engage in ex parte communications with judges  Insult or disparage judges (or anyone)  Engage in pretexting  Give legal advice  Encourage or accept confidential information from clients or third parties  Overlook social media evidence  Destroy social media evidence
  • 41. Contact Nicole Hyland 212-826-5552 nhyland@fkks.com Twitter: @NiHyland Blog: www.legalethicsforum.com (contributor) JDSupra: www.jdsupra.com/profile/nicole_hyland/ LinkedIn: www.linkedin.com/in/nicolehyland/