What should you outsource, and what do you need to do in-house? How to segment the vendors that you need? What vendors do you need right when you start, and what vendors will you need as you grow? How do you recruit and select the important vendors? What are tips and tricks to manage vendors in order to ensure a consistent level of quality? How do you fire and replace under-performing vendors? What are common mistakes made when dealing with vendors?

1. Outsourcing 1-o-1
In house, Partners or Suppliers?
francesco fullone
ff@ideato.it
@fullo / @ideato
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2. outsourcing
present participle of out·source (Verb)
1.Obtain (goods or a service) from an outside supplier,
esp. in place of an internal source.
2. Contract (work) out.
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3. supplier
sup·plier
1.someone whose business is to supply a particular
service or commodity.
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4. business partnership
b z nəs pɑːtnəʃ p
1.A legal form of business operation between two or
more individuals or companies who share activities and
profits.
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5. The reasons to
outsource
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6. The reasons to
outsource
We don’t have enough...
(manpower, knowledge, time)
We want to focus on business
critical stuff
We don’t have enough money
to do in house
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7. Risky Outsource
business critical
stuff/knowledge
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8. Man renting
introduce “Technical
Debt” === worst
outsourcing model, ever
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9. Partners or Supplier?
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10. Partners or Supplier?
good for
strategic commodities Collateral
assets (ie. adsl) activities
(website?)
Share
knowledge easy to
(may) share replace
your vision
(may) share high
risks quality (?)
Need (some) Don’t do No realtime
remuneration your work! availability
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11. Partners or Supplier?
good for
strategic commodities Collateral
assets (ie. adsl) activities
(website?)
Share
knowledge easy to
(may) share replace
your your vision
employees,
too (may) share high
risks quality (?)
Need (some) Don’t do No realtime
remuneration your work! availability
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12. Integrate processes
to do doing done
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13. Integrate processes
to do doing done
Do the outsourcer
shares your processes?
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16. Knowledge “renting”
Use your partners to
help your staff
improvement
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17. Discussion time!
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18. Questions?
skype: ffullone
twitter: fullo
email: ff@ideato.it
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