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OutlineLewisRollinsRoweTerrellWheeler
Human Performance Improvement in the Workplace
I. Introduction
a. Improving work skills, education and knowledge to better employees.
b. The better an employee performs, the more beneficial they are to a company
c. Training and development is the heart of the workplace and seeks continual
growth and improvement.
II. Group and team efforts to improve performance
a. Employee participation programs
i. Informal team efforts to address specific problems
ii. Autonomous teams that are given the freedom to make decisions about
production
b. Group based incentives
i. Improved communication throughout the company
ii. “Free riders” can be dealt with from within the group
c. Union v. Nonunion
i. Union workers can’t “deal with” the free riders in a group
ii. Union leaders have financial gain from employee improvement
d. Strategic and competitive work place
i. Competition among employees is an indicator of a competitive
environment, which will bring success in human performance
ii. Proactive alignment of talent management with the business strategy
III. Workplace Engagement
a. Engaging employees continues to remain one of the greatest challenges facing
organizations
i. Engaged employees are a strategic asset
ii. Indicator of job satisfaction and organizational commitment
b. Passionate Task Performance (PTP) and Organizational Citizenship Behavior
(OCB)
i. Discretionary effort in assigned tasks
ii. Empowerment of employees
iii. Behavioral facets that contribute to organizational effectiveness
c. Perceived drivers of workplace engagement among employees
i. Perceived autonomy
ii. Perceived trust
IV. Conclusion
a. What are the contributions of the articles to the human performance?
b. Strengths of human performance?
c. Weaknesses of human performance?
d. What could be missing from the articles researched about human performance?
e. Taking what could be missing from combined articles and figure out the next
approach in finding human performance improvements.
OutlineLewisRollinsRoweTerrellWheeler
References
Christensen Hughes, J., & Rog E. (2008). Talent management: A strategy for improving
employee recruitment, retention and engagement within hospitality organizations.
International Journal of Contemporary Hospitality Management, 20(7), 743-757.
Cooke, W. N. (1994). Employee participation programs, group-based incentives, and company
performance: A union-nonunion comparison. Industrial & Labor Relations Review,
47(4), 594-609.
Kim, J. (2010). Strategic Human Resource Practices: Introducing Alternatives for Organizational
Performance Improvement in the Public Sector. Public Administration Review, 70(1),
38-49.
Pati, S. P., & Kumar, P. (2011). Work engagement: A rethink. Indian Journal of Industrial
Relations, 47(2), 264-76.

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OutlineModuleLewisRollinsRoweTerrellWheeler

  • 1. OutlineLewisRollinsRoweTerrellWheeler Human Performance Improvement in the Workplace I. Introduction a. Improving work skills, education and knowledge to better employees. b. The better an employee performs, the more beneficial they are to a company c. Training and development is the heart of the workplace and seeks continual growth and improvement. II. Group and team efforts to improve performance a. Employee participation programs i. Informal team efforts to address specific problems ii. Autonomous teams that are given the freedom to make decisions about production b. Group based incentives i. Improved communication throughout the company ii. “Free riders” can be dealt with from within the group c. Union v. Nonunion i. Union workers can’t “deal with” the free riders in a group ii. Union leaders have financial gain from employee improvement d. Strategic and competitive work place i. Competition among employees is an indicator of a competitive environment, which will bring success in human performance ii. Proactive alignment of talent management with the business strategy III. Workplace Engagement a. Engaging employees continues to remain one of the greatest challenges facing organizations i. Engaged employees are a strategic asset ii. Indicator of job satisfaction and organizational commitment b. Passionate Task Performance (PTP) and Organizational Citizenship Behavior (OCB) i. Discretionary effort in assigned tasks ii. Empowerment of employees iii. Behavioral facets that contribute to organizational effectiveness c. Perceived drivers of workplace engagement among employees i. Perceived autonomy ii. Perceived trust IV. Conclusion a. What are the contributions of the articles to the human performance? b. Strengths of human performance? c. Weaknesses of human performance? d. What could be missing from the articles researched about human performance? e. Taking what could be missing from combined articles and figure out the next approach in finding human performance improvements.
  • 2. OutlineLewisRollinsRoweTerrellWheeler References Christensen Hughes, J., & Rog E. (2008). Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations. International Journal of Contemporary Hospitality Management, 20(7), 743-757. Cooke, W. N. (1994). Employee participation programs, group-based incentives, and company performance: A union-nonunion comparison. Industrial & Labor Relations Review, 47(4), 594-609. Kim, J. (2010). Strategic Human Resource Practices: Introducing Alternatives for Organizational Performance Improvement in the Public Sector. Public Administration Review, 70(1), 38-49. Pati, S. P., & Kumar, P. (2011). Work engagement: A rethink. Indian Journal of Industrial Relations, 47(2), 264-76.