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Successful Broadband Deployment For Municipalities


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Presentation that Brian Estrem delivered at the Alcatel-Lucent Municipal Broadband Seminar in Des Moines, IA on May 21, 2009. Discussion of applications and infrastructure

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Successful Broadband Deployment For Municipalities

  1. 1. Successful Broadband Deployments for Municipalities Applications and Infrastructure Brian Estrem U-reka Broadband Ventures, LLC May 21 st , 2009
  2. 2. Applications and Inventories
  3. 3. U-reka Broadband Ventures, LLC History and Expertise <ul><ul><li>Our partners have extensive experience in the business development, design, implementation and operation of next-generation Broadband networks </li></ul></ul><ul><ul><li>Early adopters of fiber-to-the-premise and Internet Protocol Television (IPTV) services </li></ul></ul><ul><ul><li>Clients include Service Provider’s, Local Units of Government and Private Businesses </li></ul></ul><ul><ul><li> </li></ul></ul> | Successful Broadband Deployment| April 2009
  4. 4. Which comes first? <ul><ul><li>Infrastructure or Applications? Chicken of the Egg? </li></ul></ul><ul><ul><li>Applications help drive bandwidth demand and design considerations </li></ul></ul><ul><ul><li>The more Applications you can envision the more opportunities you have to drive revenue and cost-savings to the Municipality </li></ul></ul><ul><ul><li>In addition different applications can drive other funding opportunities (think Stimulus Dollars) </li></ul></ul><ul><ul><li>Where do you start? </li></ul></ul> | Successful Broadband Deployment| April 2009
  5. 5. Public Sector Inventory <ul><ul><li>What are the Public Sector Applications that you can bring solutions to? </li></ul></ul><ul><ul><li>For example in a Municipality you may have the ability to provide applications for: </li></ul></ul><ul><ul><ul><ul><li>Public Safety </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Health Care </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Education </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Libraries and Community Centers </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Traffic Management </li></ul></ul></ul></ul><ul><ul><ul><ul><li>City Utilities and Public Works </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Smart-Grid </li></ul></ul></ul></ul><ul><ul><li>All of these solutions that you can create drive revenue to your infrastructure and create cost savings within your community that you can credit to your network operation </li></ul></ul><ul><ul><li>Also many of these applications never leave your network and have little or no incremental cost to provide </li></ul></ul> | Successful Broadband Deployment| April 2009
  6. 6. Business Community Inventory <ul><ul><li>What are the economic development and business retention goals of your community? </li></ul></ul><ul><ul><li>What are the applications that your business community requires? </li></ul></ul><ul><ul><ul><ul><li>High-Speed Data Services </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Data Center Requirements </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Data Security Requirements </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Advanced Voice and Video Services (Telephone System replacement and High-Definition Video Conferencing </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Mobility </li></ul></ul></ul></ul><ul><ul><li>Inventorying your Business Community requirements is important: </li></ul></ul><ul><ul><ul><ul><li>Brings your Economic Development Staff into your project </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Business Customers often bring in the most revenue to a project </li></ul></ul></ul></ul> | Successful Broadband Deployment| April 2009
  7. 7. Residential Inventory <ul><ul><li>What is the current status of the Telephone, Cable Television and Wireless Companies in your community? </li></ul></ul><ul><ul><ul><ul><li>Services Reputation </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Customer Service Reputation </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Pricing and Value Reputation </li></ul></ul></ul></ul><ul><ul><li>What are your residents looking for: </li></ul></ul><ul><ul><ul><ul><li>High Speed Internet </li></ul></ul></ul></ul><ul><ul><ul><ul><li>More Television Choice </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Expanded Calling Areas </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Lower Prices </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Local Service </li></ul></ul></ul></ul><ul><ul><li>How likely are your residents to switch services from their current providers? </li></ul></ul> | Successful Broadband Deployment| April 2009
  8. 8. Infrastructure Considerations
  9. 9. Layering the Applications to the Infrastructure <ul><ul><li> </li></ul></ul><ul><ul><li>Example of how you layer applications and inventories to devise and infrastructure plan </li></ul></ul><ul><ul><li>Utilizing the Inventories and Applications you can determine logical network layouts to meet your requirements </li></ul></ul><ul><ul><li>Begin with a core infrastructure and layer on additional infrastructure for residential and business requirements </li></ul></ul><ul><ul><li>You do not need different networks to serve your different customer sets-a combined infrastructure is a more resilient infrastructure </li></ul></ul> | Successful Broadband Deployment| April 2009
  10. 10. Infrastructure Considerations <ul><ul><li>What existing Municipal resources can you utilize? </li></ul></ul><ul><ul><ul><ul><li>Rights-of-Way </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Municipal land for cabinet or hub sites </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Municipal Buildings for Operations and Equipment </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Services such as Human Resources, Accounting and Legal </li></ul></ul></ul></ul><ul><ul><li>Not just physical assets: </li></ul></ul><ul><ul><ul><ul><li>Economic Development becomes a promoter of your services </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Public Works may provide infrastructure services </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Locates </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Land and Building Maintenance </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>Council members championing your cause </li></ul></ul></ul></ul> | Successful Broadband Deployment| April 2009
  11. 11. Services Infrastructure <ul><ul><li>Services include: </li></ul></ul><ul><ul><ul><ul><li>Telephone Switching Equipment </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Cable Television Headend </li></ul></ul></ul></ul><ul><ul><ul><ul><li>ISP Infrastructure </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Co-location Facilities </li></ul></ul></ul></ul><ul><ul><li>Must be built carrier grade; 24/7 availability 99.999% reliability </li></ul></ul><ul><ul><li>Must have redundancy </li></ul></ul><ul><ul><li>Will include power backup </li></ul></ul><ul><ul><li>Will be secure </li></ul></ul><ul><ul><li>Infrastructure includes how you interconnect to the rest of the world for services </li></ul></ul> | Successful Broadband Deployment| April 2009
  12. 12. Fiber Infrastructure <ul><ul><li>Determine Core Routes </li></ul></ul><ul><ul><ul><ul><li>Physically Redundant </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Pass as many “Big Business” and Municipal Buildings as possible with Core </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Ensure you have estimate growth capacity for Core Route </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>More Fiber </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>More Conduit </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>Don’t undersize your network-the incremental cost of additional fiber strands is small </li></ul></ul></ul></ul><ul><ul><li>Place Fiber cabinets in locations that minimize the possibility of them being damaged by traffic or vandalism </li></ul></ul><ul><ul><ul><ul><li>At Public Works locations can be secure </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Attempt to place off of Right-of-Way where future construction might take place </li></ul></ul></ul></ul><ul><ul><li>Same rules go for distribution fiber facilities-protect as much as possible </li></ul></ul> | Successful Broadband Deployment| April 2009
  13. 13. Support Infrastructure <ul><ul><li>Operational Support Systems (OSS) and Business Support Systems (BSS) include: </li></ul></ul><ul><ul><ul><ul><li>Billing </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Mapping </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Plant Inventory </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Electronics </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Fiber </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>Customer Care </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Trouble Ticketing </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Services Activation </li></ul></ul></ul></ul><ul><ul><li>Support Systems must interconnect to create a seamless system for staff and customers: </li></ul></ul><ul><ul><ul><ul><li>Eliminate “swivel chair” operations </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Initial investment in systems can reduce future operational costs </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Documentation of your systems and business processes allow a smoother operation </li></ul></ul></ul></ul> | Successful Broadband Deployment| April 2009
  14. 14. Conclusions <ul><ul><li>Applications will drive Infrastructure decisions; spend the time up-front to understand what all the needs of your customer base are </li></ul></ul><ul><ul><li>Look for applications that fit an un-met need for your customer base </li></ul></ul><ul><ul><li>Inventory what your Municipal, Business and Residential Customers require for services </li></ul></ul><ul><ul><li>Only once you have determined your applications and services then you can make intelligent infrastructure decisions </li></ul></ul><ul><ul><li>All portions of your infrastructure (Services, Fiber and Systems) must meet high-standards to compete in the marketplace </li></ul></ul><ul><ul><li>Don’t scrimp “Capital Costs are only once, Operations Cost forever” </li></ul></ul><ul><ul><li>Questions: [email_address] 763 355-8301 </li></ul></ul> | Successful Broadband Deployment| April 2009
  15. 15. | Presentation Title | Month 2008