Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
The New Role of Billing & Charging Systems In The Face Of IoT Challenges
1. The new role of billing and
charging systems in the face of
IoT challenges
Stanislaw Zbroja
Senior Solution Manager
Comarch
2. Copyright Comarch 2015
Agenda
• About Comarch
• The business potential of IoT
• Variety of players
• Variety of business & pricing models
• Example scenario
• Billing & charging challenges
9. Copyright Comarch 2015
Core capabilities similar to competitors
Difference in approach to the market, independence and flexibility of CSP
Source: Gartner, Competitive Landscape: M2M Platform and Software Providers for CSPs, 2012
11. Copyright Comarch 2015
The Business Potential of IoT
• By 2020
– 26 billion devices [1]
– revenue exceeding $300 billion [1]
• By 2017 consumers will allowing smart
machines to make at least 20% of their
personal decisions [2]
Source:
[1] P. Middleton, P. Kjeldsen, J. Tully, Forecast: The Internet of Things, Worldwide, Gartner, 2013
[2] D. Furlonger, J. Cole, Business Moment: The Internet of Things Triggers a Cascade of Financial Services Activity Among Things, People and Businesses, Gartner, 2014
13. Copyright Comarch 2015
Variety of Players
• Market partnering - key factor of
success
• Over 28% providers respond:
“partnerships will be difficult to
establish” [1]
Source:
[1] TM Forum Communications Service Provider Digital service Survey 2012
14. Copyright Comarch 2015
Variety of Players
• Communications Service Providers (CSPs)
• Providers of IoT services
• Application providers
• Device providers
• Third-parties (partners)
• Customers / Resellers
• End Users
16. Copyright Comarch 2015
The Business & Pricing Models
• Relations & Settlements
– direct sales to end users / customers
– billing on-behalf
– reselling or branding
– …
• Pricing models in IoT [1]
– Value-based pay-per-use model
– Criteria-based flat rate model
– Consumer device model
– Enterprise device model
– Tailored pricing model
Source:
[1] Source: TM Forum’s document, Billing and Charging Machine to Machine (M2M) Challenges
17. Copyright Comarch 2015
Various Models for Various Verticals
RELATION /
SETTLEMENT
PRICING MODEL VERTICAL
Billing on behalf Enterprise Device Model Healthcare
Direct sales to a Customer Flat Rate Model Security & Surveillance
Branding Tailored Pricing Model Smart City & Smart Home
18. Copyright Comarch 2015
Example Scenario – Introduction
• M2M Provider (MNO) selling:
– SIM connectivity
– Access to Device Management Platform
– Devices
– Insurance
– Consultancy
– Support
– and ….
22. Copyright Comarch 2015
Billing & Charging Challenges
• Variety of relations/settlements
• Variety of pricing models
• End-to-end billing chain
• Multi-leveled, multi-tenant, multi-device
environment
– SIM & device Lifecycle
– Customer/Reseller & End User Lifecycle
• Support for SIMs, devices, applications
– Payments (one time, usage, recurring)
– Source of data
– QoS policies
– …
23. Copyright Comarch 2015
Summary
• Billing associated with a SIM card and a device - not valid any more!
• Significant number of new business models and cases
• Big volume of data
• Time-to-market
• Long and complex end-to-end value chain