Osama Faraj has over 7 years of experience in communications, public relations, and administrative support. He holds a Bachelor's degree in Business Administration from Otto Von Guericke University in Germany. Currently he works as a Public Relations and Communications Officer for the United Nations World Food Program in Dubai, where his responsibilities include managing government relations, handling administrative tasks, and overseeing vehicle operations.

1. OSAMA FARAJ
Address: UAE – Dubai
Email: osamafaraj85@gmail.com
Mobile: 00971 55 1813266
Date of Birthday: 16/01/1985
Languages: Arabic (native), English (Fluent), German (Working Knowledge).
Transferable Residency visa
UAE Driving License
Summary:
Communications professional holding a Bachelor Degree in Business Administration with 7 years’
experience in areas such as:
 Translation
 Public Relations
 External Communications
 Government Relations
 Public Affairs Management
 Internal Communications
 Marketing
 Business Strategy
 Clients Service
 Administrative Support
 Team Coordination
Education:
Bachelor degree in Business administration - Faculty of Management and Economics - Otto Von
Guericke University, Magdeburg, Germany.

2. Work Experiences:
Public relation & Communication Officer – United Nations World Food Program Dubai:
From 04th Dec 2013 to Current.
Public relations and Communication Officer:
• Focal Point for the organization with Government Bodies, Ministries, Associations and
Authorities.
• Established, built and sustaining an effective strong relationships with government
sectors and public authorities (MOFA Dubai, AUH and Ministry of Interior and others)
Coordinate with internal (CO staff) and external clients and respond to client needs
promptly.
• Represent UN WFP in all government events taking place.
• Draft correspondence and different PR official letters i.e. mission& other types of visas
MOFA; consulates; Embassies.
• Preparing, processing and submitting documents related to entry and employment visas,
family visas, trade licenses and other legal documents to government departments.
• Providing advice to Managers and staff on current changes and rulings relating to the
Ministry of Labour and Ministry of Immigration policies and procedures.
• Assisting employees to go to relevant ministry departments, traffic department, or
medical testing facilities.
• Work closely with staff members in the CO and WFP operations/Missions addressing their
requests; providing information needed based on request related to the protocol and
government affairs.
• Liaising with Finance, Procurement and HR for finalizing different ISU requests, related to
transport, travel, and protocol and other.
• Liaising with government bodies, improving the communication tunnels and data
exchange efficiency.
• Address protocol (PR) request in timely manner from A to Z (writing letter and issuing
the required documents from the concerned authorities).
• Maintain and timely update in database all records and submit reports related to all WFP
Dubai staffs i.e. Various visas; IOD cards; vehicle registration; alcohol permits; medicals;
etc.
• Facilitate WFP staff who are assigned to non-family duty stations with their requests for
local residency visas; vehicle registration etc.
• Share information with staff on update received from Immigration; any other local laws
and procedures, translate information from Arabic into English and circulate.
• Handling and resolving various Complains/Issues.
• Issue salary certificates in Arabic or assist with any other correspondence if required
/requested in Arabic language.
• Request for petty cash and other operational advances for visas and other related costs,
check, review and submit for timely settlements.
• Raise internal invoices for external staff visa’s cost.
• Update and circulate SOPs.

3. Transport in Charge:
• Maintaining that a daily physical check for WFP Vehicles and daily report are in place.
• Monitoring the vehicles speeding through the Novacom System and maintain a monthly
report for the speed limit exceeding, sending memos for exceeding speed drivers.
• Monitoring the KM usage of the WFP vehicles and arrange for the vehicle’s service with
the Service Center in coordination with the vehicle’s driver and the unit supervisor.
• Liaise with Finance team and/or Procurement, request for petty cash, Operational
Advance or raise a PO.
• Send Vehicles for services and follow up for Service Reports/Invoices and maintain a
records for both.
• Follow up and send reminders for the yearly insurance renewal of the vehicles
registration and Insurance.
• Liaise with Finance for maintaining the required fund for the registration renewal and the
insurance renewal.
• Liaise with Procurement and follow up for getting the insurance renewed for WFP
vehicles.
• Liaise with government (MOFA and RTA) for finalizing the vehicles registration renewal
on timely bases.
• Maintain and sustaining a reports for each of: Vehicles registration expiration, Insurance
Expiration, Traffic Fines, Speeding and Salik.
• Suggesting and working on a new ideas for costs shortcutting and work efficiency
increase.
Ex: Prepared and presented the Vehicle Services comprehensive Scope of Work (a
document of 13 pages) for the procurement department, in the aim of obtaining a yearly
discounted service contracts with the service providers.
Al Mazroi Medical Chemical Supply, Dubai
Oct 2011 – Oct 2013
Business Development and Public Relations Officer:
• Helping to support with the drive for new business opportunities with private and
government sector mainly, via business development and marketing strategies, in order
to meet targets for retention and growth.
• Conducting Market research on new products, services and information technologies.
• Working in strengthening and growing the relationship with Key accounts and
Government as customers (Ministries, Governmental hospital, governmental schools ...
etc).
• Explore, find and sustain the new opportunities/relations with governmental sectors
entities as a customers and strengthening the relationships with focal points over there.
• Supporting in all Public Relations matters with stake holders and government units.
• Provide regular information where necessary to assist with the compilation of reports for
Senior Management Meetings and other departments as required.
• Provide progress reports to ensure effective departmental communications.

4. • Authorize and check invoices as required, keeping a log of all expenditure against
budget.
• Perform many other related duties.
Al Mazroi Medical Chemical Supply, Dubai
August 2013 – Oct 2013
Procurement officer: (On Job Training – Temporary Unit Support)
• Receive PR (Purchase Requests) from the Sales coordinators in the different
departments.
• Create PO (Purchase Order) based on the received PR through the ATF System.
• Send the PO to the concerned supplier with the specification and the Mode of Shipment.
• Waiting Supplier for the PO confirmation with quotations.
• Check the received quotations and confirm the accepted one.
• Advice Supplier for the wanted Mode of Shipment.
• Follow up with the Supplier until the date of delivery.
• Check the Goods with the logistics team, when Goods reach the Warehouse for any miss,
difference or damage.
Surgical Medical Centre (Hospital), Syria Dec 2010 – Oct 2011
Admin in Charge.
Salamyah Commercial High school (Business college) - Hama, Syria Jan 2010 – Oct
2011
Business Trainer.
Surgical Medical Centre (Hospital), Syria Jan 2003 – Oct 2005
Customer Service Assistant.
Languages
 Arabic: Mother tongue.
 English: Fluent.
 German: Excellent.

5. Training and Courses
 Courses in English
language
18 months Canadian school in cooperation with
Al Wadi University, Syria.
 Courses in English 3 months United Kingdom.
 Courses in German 3 months Al Baith University, Syria.
 Courses in German 3 months School of Foreign Languages in
Germany – Magdeburg.
 Training 3 months Bemo Bank, Syria.
Volunteer Work:
 AKDN (Aga Khan Development Network) - Syria - (2005 – 2007):
(Youth and Sports Committee)
 AKDN (Aga Khan Development Network) - Syria - (2007 – 2009):
(Women Support Committee – Natural Breast feeding campaign)
 AKDN (Aga Khan Development Network) - Syria – (2007 – 2011):
(Social Society Economic Development Committee)
 AKDN (Aga Khan Development Network) - Syria – (2010 – 2011):
(City Housing System Re- Habitation & System of life Development)
 AKDN (Aga Khan Development Network) - Dubai – (2011 – 2013):
(Economic Development Board – Micro projects support & Micro economic
development)