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Organizational Project
Management Maturity
Model (OPM3)
Dr. Khaled Bubshait
Dr. Khaled Ahmed Bubshait
Khaled Bubshait is a Professor of project/operations
Management at King Fahd University of Petroleum and
Minerals. He was the former Director of the Economic and
Management Center at the Research Institute at KFUPM,
Dhahran, Saudi Arabia. He received his undergraduate
degree B.S in applied Civil Engineering (1976) , his MBA from
KFUPM(1978), and his PhD from Georgia State University,
USA (1984). He published several articles in the area of
project Management, operations Management, Total Quality
Management, Business Incubator and SME Strategies . Also
he led the project team for establishing a National Training
Plan for the Kingdom of Saudi Arabia. He is also in the
Editorial Board of the Business Process Reengineering &
Management Journal and the Benchmarking Journal. And Dr.
Bubshait was the former president pf the American Cost
Engineer Arabian Gulf Section Tel . 055842500
PRESENTATION OUTLINES
 The philosophy of Project Management
 Reasons For project Failure
 OPM3 Definition
 Implementation Process
 Benefits
 Source
The philosophy of
Project Management
WORRY
TIME
DEADLINE
PROPOSAL PLAN CONTROL
ANALYSIS
DECISION
PROJECT MANAGEMENT CYCLE
Time Data
Cost Data
Performance Data
Procurement Data
Owner special
Data
Brainstorming Process
Company Needs
Market Research.
Feasibility Study
Change of Objectives
New Product Development
Proposal Development
Conceptual Estimate
Paper
Design basis Paper
Full Proposal
Proposal
Project
Plan
Project
Control
Analysis
Corrective
Actions
Commissioning
Project Meeting
Project Status
Report
Progress Measure
Procurement
Contractual
Conditions
Contractor
Productivity
Procurement
Deadlines
Manpower Loading
Claim Request
Change Orders
Additional
Time/Cost Analysis
Project Management Systems
More than $250 billion is spent
each year in the United States on
IT application development of
approximately 175,000 projects.
31.1% of projects will be
canceled before they ever get
completed.
Practices
52.7% of projects will cost 189%
of their original estimates.
Lost opportunity costs are not
measurable, but could easily be in
the trillions of dollars.
• 69% of organizations have no formal
organizational definition of project
management roles and responsibilities
• 62% of project resources are
allocated to projects on a part-time
or informal basis
• 81% of resource assignments occur
with no formal coordination or
organizational management
• 64.5% of project managers have little
or no formal training in project
management or resources allocation.
• Most people working as project managers
today didn't set out as such as their
career path. In point of fact, for many
project managers it still isn't their career
path.
• Many still have full-time jobs and
functional responsibilities, and the task of
keeping one--or several--projects in line is
just one of many balls they juggle as they
navigate their day.
The Top 10 Reasons Projects Fail (1)
• Inadequately trained and/or inexperienced
project managers;
• Failure to set and manage expectations;
• Poor leadership at any and all levels;
• Failure to adequately identify, document
and track requirements;
• Poor plans and planning processes;
• Poor effort estimation;
• Cultural and ethical misalignment;
• Inadequate or misused methods; and
• Inadequate communication, including
progress tracking and reporting;
• Misalignment between the project team and
the business or other organization it
serves.
The Top 10 Reasons Projects Fail (2)
What Does it Take?
• Project integration management;
• Project scope management;
• Project time management;
• Project cost management;
• Project quality management;
• Project human resource management;
• Project communications management;
• Project risk management; and
• Project procurement management.
TOP MANAGEMENT
ENG. UTILITIES
OPERATIONS MANAGEMENT
M
I
D
D
L
E
MANAGEMENT
Misalignment between the project team
and the business or other organization it serves
Since 1998, hundreds of professionals
have contributed to the development of
a new PMI standard called “OPM3”
that will help organizations address
these issues.
WHAT IS OPM3?
OPM3 is an acronym for the
Organizational Project
Management Maturity Model
a standard developed under the
stewardship of the Project
Management Institute.
The purpose of this standard
is to provide a way for organizations to
understand organizational project
management and to measure their
maturity against a comprehensive
and broad-based set of organizational
project management Best Practices.
OPM3 also helps organizations wishing
to increase their organizational project
management maturity to plan for
improvement.
Organizational Maturity Levels
Level 5 – Optimizing
Processes and performance continually improved
through quantitative measures and analysis.
(leader)
Level 4 – Quantitatively
Managed
Product quality and process performance are
quantitatively measured.
A repository of measures exists to support fact-
based decision-making.( Lesson learned) Saudi
Aramco
Level 3 – Defined
Processes are defined, understood, and consistently
applied from an organizational perspective.
Processes are proactively managed and improved.
Level 2 – Managed
Repeatable processes are practiced on a project
level.
Process discipline is maintained through times of
stress.
Visibility to Status and delivery of work products at
defined intervals.
Level 1 - Initial
Processes are ad hoc.
Results are unpredictable.
Success is dependent on heroics of the project team.
OPM3 WHAT FOR?
PMI’s Organizational Project Management
Maturity Model or OPM3 is designed to guide
organizations in the development of the
Capabilities necessary to achieve Best Practices
in Organizational Project Management (OPM).
OPM combines portfolio, program, and project
management to achieve the goals/strategies of
an organization through projects.
OPM3 SPECIFICALLY ADDRESSES THE FOLLOWING
10 AREAS:
1. Standardization and Integration of Processes
2. Utilization of Performance Metrics
3. Commitment to the Project Management Process
4. Alignment and Prioritization of Projects
5. Implementation of Continuous Improvement Processes
6. Using Success Criteria for results analysis
7. Understanding People and Competence
8. Allocation of Resources to Projects
9. Organizational Fitness
10. Teamwork.
HOW DOES OPM3 WORKS?
There are three basic elements to applying
OPM3 in an organization:
•Knowledge
•Assessment
•Improvement
.
HOW DOES OPM3 WORKS?
There are three basic elements to applying
OPM3 in an organization:
Knowledge
OPM3 is the first iteration of a body of
knowledge on the subject of organizational
project management and a subset of the larger
project Management Body of Knowledge
(PMBOK). Because this standards will form the
basis of an organization's maturity assessment,
familiarity with the contents of the standard is
essential.
Assessment.
In Assessment, the organization uses an
assessment tool to determine areas of strength
and weakness in relation to the body of best
practices. This assessment process will help the
organization decide which Best Practices or
groups of Best Practices to investigate further,
either to confirm competency in an area or to
identify constituent Capabilities of one or more
Best Practices that need attention. OPM3
outlines how to conduct this detailed
investigation in the most helpful way for the
organization, through the use of the
Directories.
.
Improvement
The results of the Assessment will include a list
of capabilities not yet fully developed in the
organization. OPM3 provides guidance in
placing these in order of importance, and this
sequence forms the basis for any subsequent
plans for improvement. The actual process of
implementing improvements in an organization,
which may involve organizational development,
change management, restructuring, retaining,
and other initiatives, is beyond the scope of this
standard.
Requirements
input Scope Statement
Product Description
Procurement Resources
Market Condition
Purchasing Policy
Tools &
Techniques
Make or Buy Analysis
Expert Judgment
Contract Type Selection
Chain Suppliers
JIT
Output Procurement Management
Plan
Procurement Planning
Quality Planning
Requirements
Quality Assurance
Requirements
Quality Control
Requirements
input Quality Policy
Scope Statement
Product Description
Standards and Regulation
Stakeholders Input
Quality Management Plan
Quality Control Metrics
Operational Definition
Work Results
Quality Management
Plan
Operational Definition
Check list
Tools
&
Techn
iques
Benchmarking
Flowcharting
Cost of quality
Project Schedule
Check list
Pareto Diagram
CMMI
Statistical Tools
Audits
TQM
Inspection
Control Chart
Pareto Diagram
Trend analysis
Outp
ut
Quality Management Plan
Operational Definition
Check list
Quality Assurance Plan
Quality Improvements
Expected Quality
Acceptance decision
Rework orders
Process Adjustment
Quality Planning
OPM3
Implementation Process
Requirements
input RFI
RFP
Evaluation Criteria
Organizational Policy
Tools &
Techniques
Contract Negotiation
Audit
Output Contract File
Contract MIS
Source Selection
Requirements
input Scope Statement
Product Description
Procurement Resources
Market Condition
Purchasing Policy
Tools &
Techniques
Make or Buy Analysis
Expert Judgment
Contract Type Selection
Chain Suppliers
JIT
Output Procurement Management
Plan
Procurement Planning
Quality Planning
Requirements
Quality Assurance
Requirements
Quality Control
Requirements
input Quality Policy
Scope Statement
Product Description
Standards and Regulation
Stakeholders Input
Quality Management Plan
Quality Control Metrics
Operational Definition
Work Results
Quality Management
Plan
Operational Definition
Check list
Tools
&
Techn
iques
Benchmarking
Flowcharting
Cost of quality
Project Schedule
Check list
Pareto Diagram
CMMI
Statistical Tools
Audits
TQM
Inspection
Control Chart
Pareto Diagram
Trend analysis
Outp
ut
Quality Management Plan
Operational Definition
Check list
Quality Assurance Plan
Quality Improvements
Expected Quality
Acceptance decision
Rework orders
Process Adjustment
Quality Planning
OPM3 Benefits
• Help organizations understand current project
management, program management and portfolio
management.
• Enable executives to assess their own organization or
partner’s ability to achieve strategic priorities through
projects.
• Identify areas for improvement and ways to make
coordinated improvements by increments.
• Help all level of management understand how to
create an environment for successful project activity.
• Help those responsible for project management,
identify drivers of project results and set standards for
excellence.
• Enable organizations to achieve consistent
implementation of project management work
methods through standardization and
institutionalization.
• Demonstrate relationships between executive
functions and project management functions.
• Explain how to make project management
measurable within an organization.
• Rally an organization or its partners to focus on
project management improvements.
• Facilitate organizational change associated with
developing projects, program, and portfolio
management functions.
• Develop consistency and predictability in project
delivery.
• Distinguish your own organization from competitors.
OPM3 Model Helps Organizations Improve Project Management Maturity

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OPM3 Model Helps Organizations Improve Project Management Maturity

  • 2. Dr. Khaled Ahmed Bubshait Khaled Bubshait is a Professor of project/operations Management at King Fahd University of Petroleum and Minerals. He was the former Director of the Economic and Management Center at the Research Institute at KFUPM, Dhahran, Saudi Arabia. He received his undergraduate degree B.S in applied Civil Engineering (1976) , his MBA from KFUPM(1978), and his PhD from Georgia State University, USA (1984). He published several articles in the area of project Management, operations Management, Total Quality Management, Business Incubator and SME Strategies . Also he led the project team for establishing a National Training Plan for the Kingdom of Saudi Arabia. He is also in the Editorial Board of the Business Process Reengineering & Management Journal and the Benchmarking Journal. And Dr. Bubshait was the former president pf the American Cost Engineer Arabian Gulf Section Tel . 055842500
  • 3. PRESENTATION OUTLINES  The philosophy of Project Management  Reasons For project Failure  OPM3 Definition  Implementation Process  Benefits  Source
  • 5.
  • 8. Time Data Cost Data Performance Data Procurement Data Owner special Data Brainstorming Process Company Needs Market Research. Feasibility Study Change of Objectives New Product Development Proposal Development Conceptual Estimate Paper Design basis Paper Full Proposal Proposal Project Plan Project Control Analysis Corrective Actions Commissioning Project Meeting Project Status Report Progress Measure Procurement Contractual Conditions Contractor Productivity Procurement Deadlines Manpower Loading Claim Request Change Orders Additional Time/Cost Analysis Project Management Systems
  • 9. More than $250 billion is spent each year in the United States on IT application development of approximately 175,000 projects. 31.1% of projects will be canceled before they ever get completed. Practices
  • 10. 52.7% of projects will cost 189% of their original estimates. Lost opportunity costs are not measurable, but could easily be in the trillions of dollars.
  • 11. • 69% of organizations have no formal organizational definition of project management roles and responsibilities • 62% of project resources are allocated to projects on a part-time or informal basis
  • 12. • 81% of resource assignments occur with no formal coordination or organizational management • 64.5% of project managers have little or no formal training in project management or resources allocation.
  • 13. • Most people working as project managers today didn't set out as such as their career path. In point of fact, for many project managers it still isn't their career path. • Many still have full-time jobs and functional responsibilities, and the task of keeping one--or several--projects in line is just one of many balls they juggle as they navigate their day.
  • 14. The Top 10 Reasons Projects Fail (1) • Inadequately trained and/or inexperienced project managers; • Failure to set and manage expectations; • Poor leadership at any and all levels; • Failure to adequately identify, document and track requirements; • Poor plans and planning processes;
  • 15. • Poor effort estimation; • Cultural and ethical misalignment; • Inadequate or misused methods; and • Inadequate communication, including progress tracking and reporting; • Misalignment between the project team and the business or other organization it serves. The Top 10 Reasons Projects Fail (2)
  • 16. What Does it Take? • Project integration management; • Project scope management; • Project time management; • Project cost management; • Project quality management; • Project human resource management; • Project communications management; • Project risk management; and • Project procurement management.
  • 17. TOP MANAGEMENT ENG. UTILITIES OPERATIONS MANAGEMENT M I D D L E MANAGEMENT
  • 18. Misalignment between the project team and the business or other organization it serves
  • 19. Since 1998, hundreds of professionals have contributed to the development of a new PMI standard called “OPM3” that will help organizations address these issues.
  • 20. WHAT IS OPM3? OPM3 is an acronym for the Organizational Project Management Maturity Model a standard developed under the stewardship of the Project Management Institute.
  • 21. The purpose of this standard is to provide a way for organizations to understand organizational project management and to measure their maturity against a comprehensive and broad-based set of organizational project management Best Practices. OPM3 also helps organizations wishing to increase their organizational project management maturity to plan for improvement.
  • 22. Organizational Maturity Levels Level 5 – Optimizing Processes and performance continually improved through quantitative measures and analysis. (leader) Level 4 – Quantitatively Managed Product quality and process performance are quantitatively measured. A repository of measures exists to support fact- based decision-making.( Lesson learned) Saudi Aramco Level 3 – Defined Processes are defined, understood, and consistently applied from an organizational perspective. Processes are proactively managed and improved. Level 2 – Managed Repeatable processes are practiced on a project level. Process discipline is maintained through times of stress. Visibility to Status and delivery of work products at defined intervals. Level 1 - Initial Processes are ad hoc. Results are unpredictable. Success is dependent on heroics of the project team.
  • 23. OPM3 WHAT FOR? PMI’s Organizational Project Management Maturity Model or OPM3 is designed to guide organizations in the development of the Capabilities necessary to achieve Best Practices in Organizational Project Management (OPM). OPM combines portfolio, program, and project management to achieve the goals/strategies of an organization through projects.
  • 24. OPM3 SPECIFICALLY ADDRESSES THE FOLLOWING 10 AREAS: 1. Standardization and Integration of Processes 2. Utilization of Performance Metrics 3. Commitment to the Project Management Process 4. Alignment and Prioritization of Projects 5. Implementation of Continuous Improvement Processes 6. Using Success Criteria for results analysis 7. Understanding People and Competence 8. Allocation of Resources to Projects 9. Organizational Fitness 10. Teamwork.
  • 25. HOW DOES OPM3 WORKS? There are three basic elements to applying OPM3 in an organization: •Knowledge •Assessment •Improvement .
  • 26. HOW DOES OPM3 WORKS? There are three basic elements to applying OPM3 in an organization: Knowledge OPM3 is the first iteration of a body of knowledge on the subject of organizational project management and a subset of the larger project Management Body of Knowledge (PMBOK). Because this standards will form the basis of an organization's maturity assessment, familiarity with the contents of the standard is essential.
  • 27. Assessment. In Assessment, the organization uses an assessment tool to determine areas of strength and weakness in relation to the body of best practices. This assessment process will help the organization decide which Best Practices or groups of Best Practices to investigate further, either to confirm competency in an area or to identify constituent Capabilities of one or more Best Practices that need attention. OPM3 outlines how to conduct this detailed investigation in the most helpful way for the organization, through the use of the Directories.
  • 28. . Improvement The results of the Assessment will include a list of capabilities not yet fully developed in the organization. OPM3 provides guidance in placing these in order of importance, and this sequence forms the basis for any subsequent plans for improvement. The actual process of implementing improvements in an organization, which may involve organizational development, change management, restructuring, retaining, and other initiatives, is beyond the scope of this standard.
  • 29. Requirements input Scope Statement Product Description Procurement Resources Market Condition Purchasing Policy Tools & Techniques Make or Buy Analysis Expert Judgment Contract Type Selection Chain Suppliers JIT Output Procurement Management Plan Procurement Planning
  • 30. Quality Planning Requirements Quality Assurance Requirements Quality Control Requirements input Quality Policy Scope Statement Product Description Standards and Regulation Stakeholders Input Quality Management Plan Quality Control Metrics Operational Definition Work Results Quality Management Plan Operational Definition Check list Tools & Techn iques Benchmarking Flowcharting Cost of quality Project Schedule Check list Pareto Diagram CMMI Statistical Tools Audits TQM Inspection Control Chart Pareto Diagram Trend analysis Outp ut Quality Management Plan Operational Definition Check list Quality Assurance Plan Quality Improvements Expected Quality Acceptance decision Rework orders Process Adjustment Quality Planning
  • 32.
  • 33.
  • 34.
  • 35. Requirements input RFI RFP Evaluation Criteria Organizational Policy Tools & Techniques Contract Negotiation Audit Output Contract File Contract MIS Source Selection
  • 36. Requirements input Scope Statement Product Description Procurement Resources Market Condition Purchasing Policy Tools & Techniques Make or Buy Analysis Expert Judgment Contract Type Selection Chain Suppliers JIT Output Procurement Management Plan Procurement Planning
  • 37. Quality Planning Requirements Quality Assurance Requirements Quality Control Requirements input Quality Policy Scope Statement Product Description Standards and Regulation Stakeholders Input Quality Management Plan Quality Control Metrics Operational Definition Work Results Quality Management Plan Operational Definition Check list Tools & Techn iques Benchmarking Flowcharting Cost of quality Project Schedule Check list Pareto Diagram CMMI Statistical Tools Audits TQM Inspection Control Chart Pareto Diagram Trend analysis Outp ut Quality Management Plan Operational Definition Check list Quality Assurance Plan Quality Improvements Expected Quality Acceptance decision Rework orders Process Adjustment Quality Planning
  • 38. OPM3 Benefits • Help organizations understand current project management, program management and portfolio management. • Enable executives to assess their own organization or partner’s ability to achieve strategic priorities through projects. • Identify areas for improvement and ways to make coordinated improvements by increments. • Help all level of management understand how to create an environment for successful project activity.
  • 39. • Help those responsible for project management, identify drivers of project results and set standards for excellence. • Enable organizations to achieve consistent implementation of project management work methods through standardization and institutionalization. • Demonstrate relationships between executive functions and project management functions. • Explain how to make project management measurable within an organization.
  • 40. • Rally an organization or its partners to focus on project management improvements. • Facilitate organizational change associated with developing projects, program, and portfolio management functions. • Develop consistency and predictability in project delivery. • Distinguish your own organization from competitors.