Organization behavior

1. ORGANIZATIONAL
BEHAVIOR
MGMT 2083
Abraraw Chane (PhD)
e-mail: abraraw.chane@aau.edu.et
፳፻፲፮ ዓ.ም.
Addis Ababa University
College of Business & Economics
School of Commerce
CHAPTER OUTLINE
1.1. What is OB?
1.2. The Units of Analysis in OB
1.3. The characteristics of OB
1.4. The development of OB
1.5. Contributing disciplines to OB
1.6. Management and OB
1.7. Organization as a system
CHAPTER 1
AN OVERVIEW OF
ORGANIZATIONAL
BEHAVIOR

2. 1.1. What is OB?
What is
Organizat
ion?
What is
Behavior?
፳፻፲፮ ዓ.ም.
Organization
• a consciously coordinated social unit
• made up of a group of people
• that functions on a relatively
continuous basis
• to achieve common goals
Behavior
• what people do
• how they perform
• what their attitudes are
Abraraw-OB-01-2024 ፪

3. What is …
What is
OB?
፳፻፲፮ ዓ.ም.
OB is
o a field of study
o that investigates the impact of
individuals, groups, & structure
o on behavior within org’s,
o for the purpose of improving an
org’s effectiveness
OB is the study of what people
o think
o feel
o do in & around orgs
Abraraw-OB-01-2024 ፫

4. Why We
Study
OB?
Studying OB:
• helps us to make sense of the workplace
• helps to understand & predict the world in which
we live
• helps us to get things done in orgs
• provides the knowledge & tools for working with
& through others
• Thus, OB knowledge is for everyone, not only for
a manager
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What is …
፬
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5. 1.2. Units of Analysis
What are
the three
basic
units of
analysis
in OB?
how people structure their
working relationships &
how orgs interact with
their env’ts
the way people
interact
the chara. & behaviors of
employees as well as the
thought processes
፭
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6. Units of …
The OB
Model
፮
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7. What is
OB?
Thus, OB
o focuses on employee
o Behavior
o Decisions
o Perceptions
o emotional responses
o looks at how
o individuals
o teams in orgs relate to each other
o studies these topics at
o the individual
o team
o org levels
Units of …
፯
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8. 1.3. Characteristics of OB
What are
the
characteri
stics of
OB?
OB is
1. A Separate Field of Study
2. An Interdisciplinary
3. Applied Science
4. Normative Science
5. Humanistic & Optimistic
6. A Total System
፰
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9. 1.5. Contributing Disciplines to OB
What
Behavioral
Sciences
Disciplines
Contribute
to OB?
1. Psychology
measures, explains, & sometimes
changes the behavior of humans
2. Social Psychology
focuses on the influence of people
on one another
3. Sociology
study of people in relation to their
social env’t or culture
4. anthropology
the study of societies to learn about
human beings & their activities ፱
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10. Contributing …
What are
the major
behavioral
science
disciplines
that
contribute
to OB?
፲
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11. Managers
o get things done through other people
o plan, organize, direct, & control work
o play interpersonal, informational, &
decisional roles
o have technical, human, & conceptual
skills
o perform their works in organizations
1.6. OB and Management
፲፩
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12. 1. Open Systems Perspective
• Orgs:
• depend on the EE for resources
• affect that EE through their
output
• consist of internal subsystems
that transform inputs to
outputs
o So, a good fit with their EE
1.7. Organization as a System
All OB
theories have
the objective
of making
orgs more
effective
How is org’al
effectiveness
defined
today?
፲፪
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13. 2. Organizational Learning
Perspective
• org’al effectiveness depends
on the org’s capacity to:
• acquire
• share
• use
• store valuable knowledge
o So, learning organization
Organization …
How is org’al
effectiveness
defined
today?
፲፫
Abraraw-OB-01-2024
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14. 3. High Performance Work
Practices Perspective
o effective orgs incorporate
several workplace practices
that leverage the potential of
human capital
o So, configuration of internal
subsystems for a high-
performance workplace
Organization …
How is org’al
effectiveness
defined
today?
፲፬
Abraraw-OB-01-2024
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15. 4. Stakeholder Perspective
o effective orgs take into
account how their actions
affect others; & understand,
manage, & satisfy the
interests of their
stakeholders
o So, satisfy the needs of key
stakeholders
Organization …
How is org’al
effectiveness
defined
today?
፲፭
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16. 1. Task Performance Behavior
 goal-directed behaviors under the individual’s control
that support org’al objectives
2. Organizational Citizenship Behavior
 various forms of cooperation & helpfulness to others
that support the org’s social & psychological context
3. Counterproductive Work Behaviors
 voluntary behaviors that have the potential to directly
or indirectly harm the org
4. Joining and Staying with the Org
 much of an org’s intellectual capital is the knowledge
carried around in employees’ heads
5. Maintaining Work Attendance
 orgs need everyone to show up for work at scheduled
times
1.8. Types of Individual Behavior
Which
individual
behaviors
make orgs
effective
through the
perspectives?
፲፮
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17. 1. Globalization
how corporate leaders & employees can lead &
work effectively in this emerging reality?
2. Increasing Workforce Diversity
surface-level diversity - race, ethnicity,
gender, age, physical disabilities
deep-level diversity – personalities, beliefs,
values, attitudes
3. Emerging Employment Relationships
 long work hours, work-related stress, work-
family imbalance, teleworking
1.9. Contemporary Challenges for Orgs
What are the
contemporar
y challenges
for Orgs?
፲፯
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18. 1.10. Anchors of OB Knowledge
What are the
principles on
which OB
knowledge
is developed?
፲፰
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