This document discusses effective communication practices for leaders. It identifies several key aspects of leadership communication including developing emotional intelligence, cultural competence, digital communication skills, and the five W's of leadership communication. Effective leaders actively listen, understand nonverbal cues, receive feedback openly, and foster inclusivity. Leaders can improve their communication skills through courses, mentors, collaborating with peers, and practice. The goal is to elevate transparency, gain confidence, promote growth, and increase business productivity.

1. Krista Baptist | Colorado State
University Global
ORG536: Contemporary Business
Writing and Communication
Dr. Brian Neff | July 4, 2021
Effective
Communication
Practices for
Leaders

2. Role of
Personal
Strengths
Foster inclusivity. Connect with personal
interests.
Elevate company
performance.
Increase retention.
Exemplify leadership
through commitment to
growth and
development.
(Meier, n.d.)

3. Emotional Intelligence
Tolerance for change.
Regulation of time management.
Assertiveness in communication.
Empathy in interaction.
Active listening.
Comfort with feedback and criticism.
High functioning in varieties of social situations.
(Tabassum, 2019)

4. Oral
Communication
• Be an active listener.
• Understand non-verbal
cues.
• Be kind and empathetic.
• Receive feedback openly.
• Use personal stories and
references to promote
team unity.
(Jain, 2018)

5. Culture Competence
Relates to
emotional
intelligence.
View situations through
cultural lens and
communicate
perspectives
accordingly.
Be willing to
listen and
learn.
Understand diversity
and inclusion as a
benefit.
(Casaforchildren, 2018)

6. Digital Communication
Practices
• Make connection intentional and personal.
• Apply situational awareness to unique needs.
• Transparently communicate intentions.
(Rooney, 2020)

7. The Five W’s of Leadership Communication
Who does this affect?
Current leaders.
Aspiring leaders.
External stakeholders.
Employees.
Families of employees.
What is the point?
Elevate
transparency.
Gain
subordinate’s
confidence.
Growth and
development of
professional
skills.
Increased
business
productivity.
Identification of
additional
opportunity.

8. The Five W’s of Leadership Communication
(continued)
When should best practices be used? Where can people learn these skills?
Speak to HR
representatives.
1
Take courses
online or in
school.
2
Find a mentor.
3
Practice, practice,
practice!
4
Collaborating with peers.
Instructing or interacting with
subordinates.
In personal settings.
In professional settings.
With external stakeholders.

9. The Five W’s of Leadership
Communication
(continued)
• Why focus on the development of leadership
communication skills?
• Leadership requires communication.
• Leaders understand the intricacies that
effective communication requires and take
intentional steps to hone the skills required of
them to facilitate transparency, progress, and
inclusivity at all levels.
(Qayyum, 2019)

10. References
Casaforchildren. (2018, July 11). The Importance of Cultural Competence. CASA for
Children. https://casaforchildren.wordpress.com/2018/07/11/the-importance-of-
cultural-competence/.
Jain, N. (2018). Inclusive Leadership and Effective Communication: An Unbreakable
Bond. Language in India, 18(12), 207–215.
Meier, J. D. (n.d.). 34 Strengths from StrengthsFinder. Sources of Insight.
https://sourcesofinsight.com/a-language-for-strengths/.
Rooney, M. (2020, April 9). 4 Ways to Make Your Digital Communications a Breeze!
DandeLions Digital, LLC. https://dandelionsdigital.com/blog/4-ways-to-make-your-
digital-communications-a-breeze/.
Tabassum, J. (2019, April 29). Learning From Last Session. Medium.
https://medium.com/@heavensugar301/learning-from-last-session-4aec999924f1.