The Orbitera Cloud Commerce Platform enables Managed Service Providers (MSPs) to efficiently manage, optimize, and scale their cloud resale business by streamlining the complex billing processes from cloud providers like AWS. The platform allows MSPs to simplify billing and invoicing for each customer, optimize infrastructure spending through tools like reserved instance recommendations, and maximize profits by applying custom pricing and discounts. With Orbitera, MSPs can reduce the time spent on monthly billing from weeks to just a few hours.

1. The Orbitera Cloud Commerce Platform enables Managed Service Providers to
efficiently manage, optimize, and scale their cloud resale business.
THE BILLING CHALLENGE FOR MANAGED
SERVICE PROVIDERS
Translating cloud provider bills into downstream
invoices for customers with transparency – while
simultaneously managing costs – is an arduous
process. Managed service providers (MSPs) are
billed by Amazon Web Services (AWS) for all of their
customers’ usage in a single bill, yet need to create
individual invoices for each customer at the end of
each month. AWS and other cloud infrastructure
providers have notoriously complex bills, with cost
and usage
data delivered
in a single file
containing the data
for all customers.
Reserved Instance
discounts, volume
tier discounts,
and CloudFront
discounts are
applied equally
across all accounts,
regardless of the
usage in individual accounts, resulting in a monthly
billing nightmare for MSPs. Creating invoices manually
for each and every customer is an inefficient, labor
intensive process. Using a billing solution that does
not re-process usage against a customized pricebook
reduces resale margins.
As an MSP’s resale operations grow, managing
billing becomes increasingly complicated. Advanced
software and processing techniques are usually
required, and the potential for processing errors
increases. As AWS overall spend increases, it takes
more time to process a given amount of spending
due to the complexity. At approximately $150-200K
of AWS spend, MSPs have to allocate a full-time
employee1
to manage AWS billings, as well as handle
refunds, credits, and customer questions. The MSP
must hire a full-time employee, develop an in-house
solution, or purchase advanced software to manage
this – all of which reduce profit margins.
Orbitera Cloud Commerce Platform:
Streamline Billing and Optimize Margins
MSP SOLUTION BRIEF
Key Benefits:
• Streamline and simplify cloud bill processing
• Maximize cloud resale profit margins
• Optimize infrastructure spending
• Enhance end customers’ experience
• Expand future cloud business opportunities
With Orbitera we’ve been
able to cut our bill processing
time down to a couple hours.
Where it used to take a week,
it’s done quickly and we
can use the time saved to
concentrate on our clients.
– Stephen Garden
Director of Cloud Services, CorpInfo
Get your free trial today at: www.orbitera.com/try

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THE ORBITERA CLOUD COMMERCE
PLATFORM SOLUTION
The Orbitera Cloud Commerce Platform eliminates
this billing challenge for MSPs, while optimizing
profitability. The Orbitera Cloud Commerce Platform
enables MSPs to simplify billing and invoicing,
manage cloud infrastructure spend, create custom
price books, bundle software and services, and
manage tailored support plans. With the integration
of the Orbitera Cloud Commerce Platform with your
product offering, MSPs are able to:
STREAMLINE AND SIMPLIFY BILLING
Obtain accurate billing data and invoices with
customer-level detail, eliminating the administrative
burden of monthly billing.
UNLOCK HIDDEN PROFIT MARGIN
Realize additional margin through a pricing model
that includes services traditionally offered at
additional cost by third party cloud service providers,
such as department chargeback data.
MAXIMIZE MARGINS ON AWS SERVICES
Quickly and easily calculate volume tiers and assign
custom pricing to different customers.
IMPROVE SPEED OF INVOICING
Invoice customers as soon as the AWS bill is
finalized with just a few clicks.
OPTIMIZE INFRASTRUCTURE SPENDING
With the AWS Reserved Instance (RI) optimization
tool, receive RI purchase recommendations for
enhancing profitability.
INCREASE PROFITABILITY WITH CUSTOM
PRICE BOOKS
Create customized price books that track cloud
provider pricing on a fixed dollar or
percentage basis.
DELIVER AUTOMATED CLOUD PROVISIONING
Customers can automatically and seamlessly
purchase cloud solutions with just a few clicks.
BOOST CUSTOMER SATISFACTION
Provide an optional white-label portal to give
customers access to cost optimization, analytics,
department chargeback data, and other useful
insights.
BUNDLE PRODUCTS AND SERVICES
Store widgets can be placed on any website, giving
MSPs the ability to bundle products and services.
CREATE AND MANAGE CUSTOMIZED
SUPPORT PLANS
Tiered support plan options, customizable service
offerings, and a partnership with Orbitera Support
give MSPs the ability to tailor their customers’
experiences.
1
Based on Orbitera customer data
Ready to see how much Orbitera can
improve your margin on cloud resale?
Get your free trial today at:
www.orbitera.com/try