Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
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Oracle Business Strategy
1.
2. TABLE OF CONTENTS
1. HISTORY.............................................................................................................4
1.1.Introduction.......................................................................................................................................4
1.2.Where are we currently?...................................................................................................................4
1.3.Where we want to be?.......................................................................................................................4
1.4.How do we get there?........................................................................................................................5
2. VISION.................................................................................................................5
2.1.1.Principles and Vision.......................................................................................................................5
2.1.2.Business Values...............................................................................................................................5
3. MISSION..............................................................................................................6
4. INDUSTRY VALUE CHAIN.............................................................................6
5. INDUSTRY ANALYSIS.....................................................................................7
5.1.Key Success Factors............................................................................................................................7
5.2.Competitors.......................................................................................................................................7
5.3.Current Attractiveness.......................................................................................................................9
5.4.Opportunities and Threats.................................................................................................................9
5.4.1.Opportunities..................................................................................................................................9
5.4.2.Threats..........................................................................................................................................10
5.5.Evolution..........................................................................................................................................10
5.6.Future Outlook.................................................................................................................................11
6. ORGANIZATIONAL STRENGTHS..............................................................12
6.1.Market Share....................................................................................................................................12
6.2.Key Strengths...................................................................................................................................13
6.3.Competitors Benchmark..................................................................................................................14
6.4.Assessment of Strengths and Weakness..........................................................................................15
6.4.1.Strengths.......................................................................................................................................15
6.4.2.Weaknesses..................................................................................................................................15
3. 6.5.Corporate Governance.....................................................................................................................16
6.5.1.Oracleâs Corporate Governance Principles....................................................................................16
6.6.Corporate Social Responsibilities.....................................................................................................17
7. STRATEGY FOLLOWED...............................................................................17
8. IDEAL STRATEGY.........................................................................................19
9. GAP- HOW IT CAN BE FILLED?.................................................................19
10. CONCLUSION................................................................................................20
4. 1. HISTORY
1.1. Introduction
Almost thirty years ago, Larry Ellison saw an opportunity other companies missed
when he came across a description of a working prototype for a relational database and
discovered that no company had committed to commercializing the technology. Ellison and
his co-founders, Bob Miner and Ed Oates, realized there was tremendous business potential
in the relational database model--but they may not have realized that they would change the
face of business computing forever.
Today Oracle (NASDAQ: ORCL) is still at the head of the pack. Oracle technology can be
found in nearly every industry around the world and in the offices of 98 of the Fortune 100
companies. Oracle is the first software company to develop and deploy 100 percent internet-
enabled enterprise software across its entire product line: database, business applications,
and application development and decision support tools. Oracle is the world's leading
supplier of software for information management, and the world's second largest
independent software company.
1.2. Where are we currently?
From the inception to the present, Oracle has focused on innovation and results, and
how they can benefit companies like yours. Oracle customers use Oracle technology,
applications, and services to build information systems that help them retain the value of
existing investments, stay competitive in the current economic climate, cut costs and improve
security, make compliance easier, and manage complex upgrades with fewer risks.
Today, Oracle is the largest business software company in the world, with more than
320,000 customersâincluding 100 of the Fortune Global 100âand supports these customer
in more than 145 countries and leverage complete stack of complete, open, and integrated
products that work with each other and with existing products, and realize low TCO and high
ROI .
1.3. Where we want to be?
We will strive to become No. 1 in middleware and No. 1 in applications, just as we've
done in database. Our goal is to continue to innovate and to lead the industryâwhile always
making sure that we're focused on solving the problems of the customers who rely on our
software.
5. 1.4. How do we get there?
With more acquisitions and integrations based on open standards, our customers will
get real-world service-oriented architecture integration, advances in enterprise performance
management and business intelligence, and Enterprise 2.0 capabilities.
2. VISION
2.1.1.Principles and Vision
The success of Oracleâs products and services is based on three principles:
⢠Simplify â Enterprises must increase the speed of information delivery with
integrated systems.
⢠Standardize â Enterprises must reduce cost and maintenance with open, easily
available technology.
⢠Automate â Enterprises must improve operational efficiency with technology and
best practices.
2.1.2.Business Values
Certain core values are essential to Oracleâs business:
⢠INTEGRITY: Oracle employees demonstrate honesty and sound ethical behavior in all
business transactions and personal integrity in all dealings with others.
⢠MUTUAL RESPECT: Oracle employees consistently treat individuals with respect and
dignity.
⢠TEAMWORK: Oracle employees work together as a team for the collective interests of
Oracle.
⢠COMMUNICATION: Oracle employees share information widely and effectively with
each other, except when confidentiality is required.
⢠INNOVATION: Oracle employees seek innovative and creative approaches to problem
solving.
⢠CUSTOMER SATISFACTION: Oracle employees consistently treat customer
satisfaction as a top priority.
⢠QUALITY: Oracle employees make excellence and quality a part of day-to-day work
processes and seek continuous improvement in all that they do.
⢠FAIRNESS: Oracle employees are committed to dealing fairly with customers, suppliers,
and one another.
⢠COMPLIANCE: Oracle employees comply with all laws and regulations that govern
Oracleâs business.
⢠BUSINESS CONDUCT: Oracle employees observe the standards that have been
established by Oracle and act ethically in their approach to business decisions.
6. 3. MISSION
âDeliver the best information with the highest Quality of Service at the lowest costâ
Oracleâs product and services must be the fastest, most scalable, most reliable, most
secure, easiest to use, for all types of information
4. INDUSTRY VALUE CHAIN
The Information value chain is a way to leverage information architecture in context
based on a userâs immediate needs. The modern value chain is far more complex than the
value chains of even a decade ago. The challenge, however, has been that information and
the applications that house it have increasingly become more fragmented over time. Today,
in virtually every industry, partnering across the value chain has become the norm.
The Information value chain can be easily broken out into different categories of
skills, tools and technologies for which every organization must achieve excellence in order
to effectively compete and innovate.
7. 5. INDUSTRY ANALYSIS
Computer software production in the US involves about 50,000 companies. Combined annual
revenue of about $180 billion
5.1. Key Success Factors
The success of software companies depends primarily on:
⢠Technical expertise
⢠Marketing
Competitive Success Factors include the following.
⢠Meet the real needs of customers better than the competitors
⢠Develop core competencies that lead to higher levels of customer satisfaction
⢠Process integration is considered to hold the key to future competitive success
5.2. Competitors
8. The company recorded revenues of $22,430 million during the financial year ended May 2008
(FY2008), an increase of 24.6% over 2007. Increase in the company's revenues was due to the
acquisitions of Hyperion, Agile Software and BEA Systems. The operating profit of the company
was $7,844 million in FY2008, an increase of 31.3% over 2007. Its net profit was $5,521 million
in FY2008, an increase of 29.2% over 2007.
9. 5.3. Current Attractiveness
Multiplying platforms:
The software industry originally developed products for just a few different types
of devices: PCs, servers, and supercomputers
Today, there are more varied types of devices that contain computer chips and need
software to tell them how to operate: everything from GPS systems, cell phones, video
games, to "smart" household appliances. This increasing variety means a need for more
and new software programs. Meanwhile, the growing use of wireless networking
technologies means an even greater variety of software types. The result from all of this is
a high need and demand for software.
5.4. Opportunities and Threats
5.4.1.Opportunities
Market Attributes:
⢠Endless new growth markets for using operating systems
⢠Retail stores â to showcase products better
⢠Open source software
⢠On-Demand software
Market Dynamics:
⢠Business value is identified as a key market driver for Oracleâs strategy.
⢠Oracle has a unique position in the application and database world that strongly
supports the growth in current portfolio sales.
⢠Oracle is focusing on the next wave of IT management solutions that will
emphasize the capabilities to manage the business services life cycle rather than
being limited to IT production management.
Clients Perception and Adoption:
⢠High customer satisfaction, on par with other Oracle products.
10. 5.4.2.Threats
Market Attributes:
⢠Competition mergers & acquisitions
⢠Piracy
⢠Copyright infringement
Market Dynamics:
Oracleâs vision will appeal only to the most mature enterprises in the next 12 to 36
months.
Competitive Position:
The competition to the current portfolio seems to weaken; although Oracleâs future
competition is focused on BSM, its message may still evolve toward more business
centricity within the next 24 months.
5.5. Evolution
The software industry started in the early 1960s when universities and businesses first
began to use computers and to seek out programs to do certain computing tasks. Many of
these programs were written in-house by full-time staff programmers. Some were distributed
freely between users of a particular machine for no charge. But others were done on a
commercial basis, and the very first standalone software firms started in the United States in
1959-1960.
The industry expanded greatly with the rise of the personal computer in the
mid-1970s, which created a growing market for games, applications, and utilities. And
gradually the concept that software should be bought and paid for took hold.
11. 5.6. Future Outlook
The output of US software publishers is forecasted to grow at an annual compounded rate of 6%
between 2008 and 2013.
Computer Software Growth Shrinks Then Expands
The enterprise software market will grow to nearly $300 billion by 2013, averaging annual
growth of 5.4%. The fourth quarter of 2008 marked the beginning of several unsettling and
uncertain quarters for the enterprise software markets. 2009 will be a difficult year; expect a
slow economic recovery, with enterprise software market spending revitalizing no earlier
than 2010.
Future predictions:
1 Software as a Service goes mainstream
2 Tough economic times favor the big and stable technology companies
3 The desktop takes a beating in a tough economy
4 The Cloud computing grows more serious
5 Companies will spend money on anticipation management
6 Appliances become a software platform of choice for customers
7 Open Source will soar in this tight market
12. 6. ORGANIZATIONAL STRENGTHS
6.1. Market Share
IDC recently published its annual report on software industry market share, which ranks software
companies by revenue. According to IDC, despite Oracle's string of large acquisitions, including its
pending acquisition of Sun, it will remain in third place behind Microsoft in first and IBM in second.
Total revenue in enterprise software industry is expected to be $222.6 Billion
13. 6.2. Key Strengths
⢠Research and Development:
Research and development have always been a key focus at Oracle. Spending on
R&D has always been high. In 2003 spending represented 12% of total revenues, and in
2004 the amount increased to 13%. The firmâs position, as communicated in their latest
annual report, is âwe intend to continue to invest significantly in our research and
development efforts, because, in our judgment, they are essential to maintaining our
competitive position.â
⢠Production and Information Systems:
As a premier maker of business software, Oracle has put its expertise to use in its
own company saving more than $1 billion in operating costs by coordinating and
streamlining all its business processes. Its three tier approach, âsimplify, standardize,
and automateâ, form the core of its money saving strategy.
In the creation of the service it provides to its customers, Oracle constantly strides
to create competitive advantage by providing its customers with a higher return on
investment. It does this by lowering the total cost of its software by improving
integration, decreasing installation times, lowering administration costs, and improving
the ease of use. "Our lean manufacturing solutions increase marketplace efficiencies,
providing customers with quantifiable return on investment and competitive advantage"
says Larry Ellison, CEO of Oracle.
14. ⢠Marketing and Sales:
Following the late 2004 merger with PeopleSoft, the sales force at Oracle
increased 65%. This allows the firm to engage its customers face to face and to learn and
understand a customerâs organization, processes, and specific requirements. In addition,
Oracle has 11,000 consultants worldwide with the knowledge of how to implement
Oracle technology and Oracle applications. Further, in addition to Oracleâs own sales and
service forces are indirect sales channels such as resellers, system integrators/
implementers, education providers, internet service providers, network integrators, and
independent software vendors. Oracle has made a commitment to focusing on the
customer in its marketing and sales efforts.
Profitability Oracle IBM Microsoft SAP Industry Market
Gross Profit Margin 77.78% 42.52% 85.88% 70.11% 82.15% 48.37%
40.21% 12.49% 38.79% 24.30% 26.41% 9.62%
Pre-Tax Profit Margin
Net Profit Margin 27.94% 8.75% 25.98% 17.45% 17.64% 6.20%
34.3% 28.3% 21.2% 34.6% 12.2% 11.7%
Return on Equity
Return on Assets 22.4% 7.7% 15.4% 20.8% 8.7% 2.0%
6.3. Competitors Benchmark
Importance
Strength Measure Weight Oracle IBM Microsoft
Platform support 0.05 4 4 6
Database and data warehouse
support 0.05 6 8 3
Direct sales 0.1 3 2 1
Marketing 0.2 3 4 6
Web/Ecommerce 0.05 4 6 3
Research and Development 0.3 8 6 5
Technical Expertise 0.15 5 7 3
Financial resource 0.1 4 5 5
1
37 42 32
15. 6.4. Assessment of Strengths and Weakness
6.4.1.Strengths
⢠Coherent brand/ portfolio strategy: Oracle presents an impressive and very advanced
strategy compared with its current competition. The focus on IT to business alignment
and business value should resonate very well with CxOs on each side of the fence.
Oracle is positioned to potentially become the fifth major player in the IT management
software market.
⢠Value chain and market alignment
o Strong product suite for applications and DBMS management that plays to
Oracleâs market strength as a company.
o Impressive customer support strategy.
⢠Stability and viability: Very experienced IT management software management group.
⢠Strong, charismatic, and motivated leader in Larry Ellison
⢠World leader in supplier of software for information management
⢠Offers consulting, education and support services for its customers
⢠Strong sales distribution channels both domestically and internationally
⢠Offers a single suite (Oracle 11i) which integrates all major areas of e-business into one
package â one stop shopping
⢠Experience and knowledge in the areas of data storage, business applications and e-
marketing (see opportunities)
⢠Strong balance sheet and financial position with both cash and assets, little long term
debt
⢠Non-union employees, little chance of work stoppage, and good overall employee
relations
⢠70+ industry-specific Business Intelligence applications, improved security and
administration capabilities, and ability to merge data from multiple sources into its
Business Intelligence applications
6.4.2.Weaknesses
⢠As impressive as Oracleâs strategy is in terms of innovation and thinking, it needs to
advertise it more and use it to leverage client interest in current solutions.
⢠Ellison has a no holds barred attitude which alienates people and can be a control freak
⢠Less control over some international operations than domestic because of reliance on
partnerships and alliances instead of direct involvement
⢠In 1997 Oracle was having problems with its application business. Ellison found that
different departments of the company used different products and that information
sharing and exchange was difficult. Set out to offer a standardized suite of products to
seamlessly integrate all aspects of operations.
16. ⢠Raymond Lane, President and COO resigned recently, some speculate because he and
Ellison did not get along due to Ellisonâs desire to control the company and did not
allow Lane to operate freely
6.5. Corporate Governance
As a U.S.-based, publicly traded corporation, Oracleâs goal is to comply with the laws
of the United States and the laws of each country in which it conducts business. Oracle
provides detailed public accounting and analyst information. They also provide information
about their values and vision; the Board of Directors and Board Committees; Oracle
executives; and Oracleâs business ethics for employees, partners, and suppliers.
As a U.S.-based corporation, Oracle believes they are in compliance with Sarbanes-
Oxley regulations. Additionally, Oracle creates products and solutions designed to help other
companies comply with the letter and spirit of Sarbanes-Oxley by increasing the control and
efficiency of their customers over their critical business information and improving their
financial transparency.
6.5.1.Oracleâs Corporate Governance Principles
⢠Director Qualifications â A Nomination and Governance Committee assesses potential
Board members based on their independence, character, and acumen.
⢠Director Responsibilities â The basic responsibility of the directors is to exercise their
business judgment and act in a manner they believe is in the best interest of the company
and its shareholders. Board members attend the Annual Meeting of Shareholders, Board
meetings, and meetings of committees on which they serve.
⢠Director Compensation â The Compensation Committee determines the form and
amount of director compensation annually, in accordance with the policies and principles
set forth in its charter.
⢠Chief Executive Officer Evaluation â The Compensation Committee conducts an
annual review of the CEOâs performance and compensation.
⢠Board Evaluation â The Board, led by the Nomination and Governance Committee,
periodically conducts a self-evaluation to determine whether the Board and its
committees are functioning effectively.
17. 6.6. Corporate Social Responsibilities
Oracle has a long history of employee volunteerism, charitable giving, respect for the
environment, and a strong commitment for improving education. Oracle has never taken the
steps of recording their efforts for the benefit of their employees, shareholders, customers and
policy makers around the world- until now.
The innovative spirit behind Oracleâs technological success also drives innovative
solutions and programs for the benefit of their communities. Programs such as ThinkQuest,
enables the students to create educational Web sites and thereby build understanding across
cultures, and Oracle Academy, which works in partnership with secondary schools to educate
students, are just two examples of their creative efforts. Employees with their sense of
volunteerism responding to major international tragedy such as Tsunami by helping out the
local homeless shelter, their employeesâ action are source of pride.
7. STRATEGY FOLLOWED
Information matters. To compete in a real-time world, you need real time
information. Imagine having built-in business intelligence in your IT systems. Imagine
being able to deliver real-time, accurate, and actionable information to your executives,
managers, and frontline workers, so they can respond to changing conditions, seize
business opportunities, and make smarter decisions. You donât have to imagine it. Oracle
is making the information-driven enterprise a realityâright now.
Oracle understands information. They solve more complex problems in
governments and businesses around the world than any other technology providerâand
18. they have been doing it for nearly 30 years. At the heart of Oracle is a single focus:
finding better ways to manage information.
Information in One Place: Today your company relies on information technology,
and your existing systems may provide you with a partial version of the truth. But the
problems created by the complexity of your computing infrastructure likely outweigh the
benefits you receive. You may have multiple data centers to serve offices around the
globe. Each of these regional offices probably runs its own set of business applications to
support its operations. The information put into these applications is defined by regional
conventions such as currency, language, or differing business processes and priorities.
Compounding issues, the volume of data in your enterprise is likely to be growing at an
alarming rate. Finding a way to reduce the complexity of your information systems and
prepare for the continued expansion of business data is not a concern limited to the IT
department. It is an issue that can dramatically affect your bottom line and alter the
direction of your business. You need all of your information in one place, giving you a
single source of truth from which to make your business decisions. This kind of real time,
consolidated information is available only if all business applications are engineered to
work together by using a single information repository. Oracle is the only company that
builds all the software necessary to do this. And they can do it at the lowest possible cost.
Recent Acquisitions:
19. 8. IDEAL STRATEGY
⢠Oracle must come with innovative integrated product rather than forcing customer to
upgrade to multiple versions [occurs mainly due to acquisition]. As the time to innovation
increases, the more is the business loss. Had this been followed periodically, SAP market
wouldnât have established.
⢠Focus on building technical strength to enable easy innovation.
⢠Leverage strength from relational database management area.
⢠Acquisitions that gain competitive advantage must be continued.
⢠Application servers should have been focused equally as it can generate huge revenue as
database.
⢠Oracle should have avoided multiple versions of database release (8i, 9i, 11i etc). This
causes customer to be unhappy because they are forced to upgrade from their old
database version to the newer version (higher cost to customer).
9. GAP- How it can be filled?
I believe Larry Ellison has a strong and accurate vision for the future. As a co-founder of
Oracle, he has taken a leadership role in the company since its inception, and has so far had a
very successful track record
Ellison is very aggressive in his tactics, but they have proven to be effective in achieving goals
My recommendation is for Oracle to continue on the course charted by Ellison in releasing its
new Oracle products, and to accompany it with a strong and strategic marketing/advertising
campaign
Oracle has also gradually increased its budgeting for its research and development
department which is important if it wants to continue being an industry leader in the future
because of increasing competition from companies such as IBM and Microsoft (among others)
Oracle realizes it cannot âbeatâ Microsoft in PC or IBM in mainframes, but believes it can be the
number one provider of software on the internet, and should focus on its existing strong
position in that area.
20. 10.Conclusion
A significant trend in the software and computing industries has been a shift towards what is
known as cloud computing, an infrastructure that is based on centralized shared servers. Under
this model everything that a company needs in terms of computing will be located and
maintained off-site rather than in house. Furthermore, the same company that manages the
servers and physical equipment will also license a platform and software to a firm, which can
then be accessed over the internet as an on demand service. Under this model businesses are able
to save money on various costs including software service, which is a significant source of
revenue for Oracle. Cloud computing also offers more efficient processing, storage, and
bandwidth usage by centralizing the equipment and optimizing the software. There are a few
potential downsides to the cloud computing model, including concerns over the security of
centralized computing as well as concerns over the current limitations of bandwidth.
A shift towards cloud computing would be a difficult one for companies like Oracle and
Microsoft, who produce and distribute software to their clients in a traditional sense. The costs of
developing and managing a cloud system are significant and provide barriers to entry.
Companies like Amazon, Salesforce.com, Google, Net Suite and Right Now Technologies are
examples of those which have already begun offering products based on cloud computing
technology. In order to hold its position as a player in a changing industry Oracle will need to
develop products to suit consumers' needs as the environment changes.