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Managing the Business of Training



In challenging times
SMART organisations see
OPPORTUNITY and INNOVATE
Our Objectives in Challenging Times..

     1. Reduce overheads
     2. Add value
     3. Market in new ways
Areas for Innovating

     Software-as-a-Service
     Integration of Systems
     Learning Beyond the Classroom
     Learning Networks
Times are changing...

SOFTWARE AS A SERVICE
Software-as-a-Service




No Hardware Purchases         Rapid                            New features
                                          Accessed anywhere
                            Deployment
 No Software Licences                                           2-4 weeks.
                                               Anytime
No Technical installation    Low Risk
                                                                Whole new
                                              Xero Story
   Monthly Service Fee                                         approach with
                                          Remote Management
                             Try before
Large budget not required                                     new possibilities.
                                               Support !
                              you buy
Some SaaS offerings you should know about

     1.   Gmail (Email)
     2.   Xero (Online Accounting System)
     3.   Mail Chimp (Newsletter Management)
     4.   Campaign Monitor (Newsletter Management)
     5.   Survey Monkey (Online Surveys )
     6.   Google Analytics (Website Statistics)
     7.   ProWorkflow (Project Management)
     8.   LearningSource (Training Management Platform)
How does SaaS help you innovate?

      Reduce overheads?
      Add value?
      Market in new ways?

               SaaS is the enabler
An efficiency explosion ...

INTEGRATION OF SYSTEMS
Multiple Independent Systems
HR Manager




                                                Presenters        Venue
                                                                Management
                                                                                    Customer
                                                                                   Relationship
                        Website                                                    Management

                         Course List
  Learner
                                                                                     Course
                                                                                   Registrations
                                                                                   Management
                                                Administrator

                                                                                            Course List
                       Technical
                        Support
                                                                        Reports
    eLearning                           Document
     & Online                          Management                            Feedback Reports
   Collaboration
                                                                             Marketing Reports
                   Presenters                                                             Business Manager
                                                    Local LAN
                    Laptops
Single Integrated System
                  Customer
                 Relationship
                 Management
                    (CRM)

                                  Course
   Website                      Registrations
                                Management



                 Integrate

  eLearning
   & Online                       Reports
 Collaboration


                  Document
                 Management
Website Integration
                ..or Intranet
               (Learning & Development Portal)
External Integration
                               Zero data entry

                                                 Invoice

Training Management Platform                               Accounting System

           Order




  HRIS                                               LMS

                   CRM           Membership Database
What does System Integration deliver?

     
      Reduces overheads?
      Adds value?
      Allows you to Market in new ways?

   Integrating systems improves efficiencies and is
                   now much easier.
Keep them learning, keep them satisfied, keep them as clients...

LEARNING BEYOND THE CLASSROOM
Learning is a Journey
Not a One-off Workshop
Extend the Classroom
                       Through a Course Website (CourseSpace)




Links to useful                                                           News articles
                        Access to Course             Forums,
   websites                                                             Announcements
                           Resources                 Wiki, blog
 Business.govt.nz        Mark’s Presentation      Answer questions on    Article on current
      BizChat         Investment Pitch Template     who are the key        state of Angel
 Companies Office       Business Plan templates     investors in NZ         investment
FRST Grant website
           Just in time learning                            ..but is has to be easy
     Continual Growth of Course Content
       No additional expense or effort
Live Online Training
                                                                Tom


                 Kate

                                                        Sally

          Audio
       Conferencing
           Call

                                              Remote
                                              Desktop
                      Desktop
                                Application   Control
                      Sharing
                                 Sharing




Success is based on;
•   Skill of presenter
•   Content being delivered
                                                        Get it all right and this is
•   Level of Interaction
                                                           what you can expect
•   Quality of Audio & Internet Connection
Live Online Training
                                                                90% rate the training either ‘Very Good’ or ‘Excellent’
Overall Experience
                          60%
Percentage of Responses




                          50%


                          40%


                          30%
                                    51%
                          20%                       39%

                          10%
                                                                        10%
                          0%                                                             0%                     0%
                                5 - Excellent   4 - Very Good         3 - Good    2 - Unsatisfactory   1 - Very Disappointing
Blended Learning Programmes
                 Involves multiple deliver methods to support a
                      dynamic and rich learning experience




                  Live Online      Discussion &    Self-paced online   Conclusion
Introduction
                                   Assignment           resource       Workshop
 Workshop
  Week1            Week 2            Week 3            Week 4           Week 5



     “.. one-day programme is not enough to cement the good management
     behaviours. The art of management is a skill, rather than knowledge that
           can be learned in one day. It takes practice and reflection... “
Putting it into practice
                        6 Week Management Programme


•   90min Session each week
•   Reflection
•   Skills vs. Knowledge
•   Manage  Learner
What does engaging your learners in new ways
deliver?

      Reduces overheads
     
      Adds value
      Allows you to market in new ways?

       Supporting a learning experience beyond the
     classroom enhances the learning experience and
            allows you to differentiate yourself.
Widen your reach

LEARNING NETWORKS
Partnering Through Networks
                                  Company Intranet




Examples
1.   Aggregate Course Portal
2.   Local Presence
3.   In-company Training Portal
4.   Extended Service Offering                       23
Example 1) Aggregated Course Portal


        Community and Adult
          Learning Portal




Automatically updated
Example 2) Local Presence



    Local
Business Hub
Vision Manawatu
Example 3) In-company Training Portal

                                                          Training Provider
             Training Provider




Intranet


                                                            Training Provider
                                      Training Provider
                            Courses
Example 4) Extended Service Offering




   Training Provider                              Accounting Training
                                                   Service Provider




                              Training Provider
What do Learning Networks deliver?

      Reduces overheads
      Adds value
     
      Allows you to market in new ways?


  Collaborating through Learning Networks allows you to
   extend your reach and exposes you to new markets
In Summary

1. SaaS is an enabler
2. Integrating systems improves efficiencies and is
   now much easier
3. Enhances the learning experience and
   differentiate yourself
4. Learning Networks extends your reach
End of Presentation
    Short break & then a Live Demo




            www.learningsource.co.nz
            0800 890 888

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Opportunities To Innovate

  • 1. Managing the Business of Training In challenging times SMART organisations see OPPORTUNITY and INNOVATE
  • 2. Our Objectives in Challenging Times.. 1. Reduce overheads 2. Add value 3. Market in new ways
  • 3. Areas for Innovating Software-as-a-Service Integration of Systems Learning Beyond the Classroom Learning Networks
  • 5. Software-as-a-Service No Hardware Purchases Rapid New features Accessed anywhere Deployment No Software Licences 2-4 weeks. Anytime No Technical installation Low Risk Whole new Xero Story Monthly Service Fee approach with Remote Management Try before Large budget not required new possibilities. Support ! you buy
  • 6. Some SaaS offerings you should know about 1. Gmail (Email) 2. Xero (Online Accounting System) 3. Mail Chimp (Newsletter Management) 4. Campaign Monitor (Newsletter Management) 5. Survey Monkey (Online Surveys ) 6. Google Analytics (Website Statistics) 7. ProWorkflow (Project Management) 8. LearningSource (Training Management Platform)
  • 7. How does SaaS help you innovate?  Reduce overheads?  Add value?  Market in new ways? SaaS is the enabler
  • 8. An efficiency explosion ... INTEGRATION OF SYSTEMS
  • 9. Multiple Independent Systems HR Manager Presenters Venue Management Customer Relationship Website Management Course List Learner Course Registrations Management Administrator Course List Technical Support Reports eLearning Document & Online Management Feedback Reports Collaboration Marketing Reports Presenters Business Manager Local LAN Laptops
  • 10. Single Integrated System Customer Relationship Management (CRM) Course Website Registrations Management Integrate eLearning & Online Reports Collaboration Document Management
  • 11. Website Integration ..or Intranet (Learning & Development Portal)
  • 12. External Integration Zero data entry Invoice Training Management Platform Accounting System Order HRIS LMS CRM Membership Database
  • 13. What does System Integration deliver?   Reduces overheads?  Adds value?  Allows you to Market in new ways? Integrating systems improves efficiencies and is now much easier.
  • 14. Keep them learning, keep them satisfied, keep them as clients... LEARNING BEYOND THE CLASSROOM
  • 15. Learning is a Journey Not a One-off Workshop
  • 16. Extend the Classroom Through a Course Website (CourseSpace) Links to useful News articles Access to Course Forums, websites Announcements Resources Wiki, blog Business.govt.nz Mark’s Presentation Answer questions on Article on current BizChat Investment Pitch Template who are the key state of Angel Companies Office Business Plan templates investors in NZ investment FRST Grant website Just in time learning ..but is has to be easy Continual Growth of Course Content No additional expense or effort
  • 17. Live Online Training Tom Kate Sally Audio Conferencing Call Remote Desktop Desktop Application Control Sharing Sharing Success is based on; • Skill of presenter • Content being delivered Get it all right and this is • Level of Interaction what you can expect • Quality of Audio & Internet Connection
  • 18. Live Online Training 90% rate the training either ‘Very Good’ or ‘Excellent’ Overall Experience 60% Percentage of Responses 50% 40% 30% 51% 20% 39% 10% 10% 0% 0% 0% 5 - Excellent 4 - Very Good 3 - Good 2 - Unsatisfactory 1 - Very Disappointing
  • 19. Blended Learning Programmes Involves multiple deliver methods to support a dynamic and rich learning experience Live Online Discussion & Self-paced online Conclusion Introduction Assignment resource Workshop Workshop Week1 Week 2 Week 3 Week 4 Week 5 “.. one-day programme is not enough to cement the good management behaviours. The art of management is a skill, rather than knowledge that can be learned in one day. It takes practice and reflection... “
  • 20. Putting it into practice 6 Week Management Programme • 90min Session each week • Reflection • Skills vs. Knowledge • Manage  Learner
  • 21. What does engaging your learners in new ways deliver?  Reduces overheads   Adds value  Allows you to market in new ways? Supporting a learning experience beyond the classroom enhances the learning experience and allows you to differentiate yourself.
  • 23. Partnering Through Networks Company Intranet Examples 1. Aggregate Course Portal 2. Local Presence 3. In-company Training Portal 4. Extended Service Offering 23
  • 24. Example 1) Aggregated Course Portal Community and Adult Learning Portal Automatically updated
  • 25. Example 2) Local Presence Local Business Hub Vision Manawatu
  • 26. Example 3) In-company Training Portal Training Provider Training Provider Intranet Training Provider Training Provider Courses
  • 27. Example 4) Extended Service Offering Training Provider Accounting Training Service Provider Training Provider
  • 28. What do Learning Networks deliver?  Reduces overheads  Adds value   Allows you to market in new ways? Collaborating through Learning Networks allows you to extend your reach and exposes you to new markets
  • 29. In Summary 1. SaaS is an enabler 2. Integrating systems improves efficiencies and is now much easier 3. Enhances the learning experience and differentiate yourself 4. Learning Networks extends your reach
  • 30. End of Presentation Short break & then a Live Demo www.learningsource.co.nz 0800 890 888