Software Sources Ltd.
1
OpManager
Technical Overview
© 2012, ZOHO Corp, Inc. – Confidential. All rights reserved.
The Network Monitoring Software from ManageEngine
OpManager - General features
2
• 100% web-based
• Agent-less monitoring
• Multi-vendor monitoring support
• Windows and Linux installable
• Bundled Web-server and My-SQL
Database for quick deployment
• Options to configure MS SQL Backend
OpManager Product Features
3
Network Discovery and Mapping
Network Discovery and Mapping
4
Automatic Network discovery
Discover using SNMP v1, v2, v3,
WMI, CLI (Telnet/ SSH), VMware credential)
Network Discovery and Mapping
Source: Gartner report 2001
Automatic Device and Interface Mapping with out-of-the-box
support for wide range of devices & interfaces monitoring.
Supports custom Device Templates and Infrastructure groups too…
5
Network Discovery and Mapping
6
Source: Gartner report 2001
Associates monitors right after the device
discovery, monitoring starts right away
Network Discovery and Mapping
7
Source: Gartner report 2001
Maps views
To see your devices by Infrastructure groups, Business service or
custom groups, Google maps, Subnet-wise groups or even
through our Automatic layer 2 topology map
Network Discovery and Mapping
8
Automatic Layer 2/3 Network Maps and
Business Views (Custom Maps)
OpManager Product Features
9
Network Monitoring and Management
Network Monitoring & Management
10
Availability Monitoring
Up or Down monitoring for routers, switches, firewalls, access
points, servers, WAN links, interfaces, etc…
Network Monitoring & Management
11
Device Health Monitoring
Viz. CPU, Memory, Disk Utilization (for Servers), Buffer Monitors
(For Routers), Temperature, Active Connection Count (For Firewalls)
etc..
Network Monitoring & Management
12
Essential Applications Monitoring
Includes Service monitoring, Windows services monitoring, Process
monitoring, Script monitoring, Website/ URL monitoring,
File/ Folder monitoring
Network Monitoring & Management
13
Bandwidth and Interface Health Monitoring
Viz. Received and Transmitted Traffic, Errors, Discards, Byte
Transferred, Packets Per Second, etc...
Network Monitoring & Management
14
Get granular visibility into your traffic
Know which user or application or protocol is occupying bandwidth.
Qualify the set QOS policies on your routers. Supports NetFlow, sFlow,
J-Flow, IPFIX & more…
Network Monitoring & Management
15
Microsoft Applications Monitoring
Exclusive dashboards, Out-of-the-box monitors, pre-configured thresholds
for Exchange, SQL, Active Directory
Network Monitoring & Management
16
ESX VMware Monitoring
Leverages VMware APIs to bring you exclusive dashboards with
over 70 performance monitors and support automatically mapping
for VMotion
Network Monitoring & Management
17
Hyper-V Monitoring
Monitors over 40 deep metrics on the availability and performance of
Hyper-V hosts and guests. With support to map “Live Migration”.
Network Monitoring & Management
18
In-depth WAN RTT monitoring
Uses Cisco IP SLA. Know exactly which hop had high latency or where
the outage happened
Network Monitoring & Management
19
VoIP performance monitoring
Uses Cisco IP SLA. Know MOS, jitter, packet loss, latency, Round Trip
Time and availability for VoIP call paths
Network Monitoring & Management
20
Network Change and Configuration Mgmt
Automate configuration backups, detect changes in real-time, rollback to
trusted version in a click & more… for router, switches, firewalls, access
points etc…
Network Monitoring & Management
21
Other Infrastructure devices Monitoring
Monitors load balancers, UPS, sensors, printers and any SNMP enabled
device
OpManager Product Features
22
Network Fault Management
Network Fault Management
23
Event Log Monitoring, Syslog Monitoring and
SNMP TRAP Processing
Network Fault Management
24
Exclusive Alarms View
Acknowledge alarms, Add event notes, Troubleshooting tools & more…
Network Fault Management
25
Customizable Dashboards and Plasma TV view
Over 90 widgets to choose from
Network Fault Management
26
Email
SMS
RSS
Smart
Phone UI
Run Script or
Remediation Patch
Log a ticket with
ServiceDesk Plus
Remote device
connection
IT Workflow
Automation
Network Fault Management
27
IT Workflow Automation
Intuitive drag and drop GUI for creating IT workflow with out-of-the-box
actions and checks & Screen showing options to trigger workflow on a
scheduled basis or on the network faults
Network Fault Management
28
Alerts/ Automate Fault Remediation
Notification Alert Profiles for Email, SMS, Web Alarms,
Log a Ticket, Run a Program and System Command
29
Network Fault Management
Networking Tools
Real-Time Graphs, Switch Port Mapper, SNMP MIB Browser, Remote
Session Tools (RDP, Web Console, Telnet/ SSH session)
& more…
OpManager Product Features
Network Reporting
30
31
Network Reporting
Service Level Management Dashboards
Group devices based on the business service/ location and measure
availability across devices at a glance
Network Reporting
32
Over 100+ Network Reports
Take a print out, instantly email reports, convert to PDF/ XLS
format, schedule reports and add to favorites
Large Enterprise Network Monitoring
Manage over 50,000 interfaces from a
single console
OpManager Enterprise Edition
Scalable, Reliable and Secure network monitoring
33
Large Enterprise Network Monitoring
OpManager Enterprise Edition Architecture
34
Large Enterprise Network Monitoring
Major highlights of Enterprise Edition
• Highly scalable engine that supports monitoring 50,000 interfaces
or 5000 devices
• High availability engine using hot-standby fail–over mechanism
• A centralized console to visualize performance hiccups across the
complete IT infrastructure and also for a specific remote site
• A secure and robust communication between the central and the
remote probe servers through XML over HTTPS HTTP connection
• Ability to scale the network monitoring needs as the company
grows by switching a stand–alone instance of OpManager to a
remote probe on–the–fly
• Reduced application maintenance cost with intelligent probe
upgrades from the central server
35
OpManager Product Features
36
Integration with
ManageEngine products
OpManager
Applications
Manager
ServiceDesk
Plus
Firewall
Analyzer
ManageEngine Integration
37
Integrated Management of:
Apps: SAP, Oracle Apps, etc…
App Server: Weblogic/ Websphere …
DBs: Oracle, DB2, etc…
ITIL Helpdesk &
Asset management
Firewall Log
analysis
Integrates with Service Desk Plus, Applications
Manager & Firewall Analyzer
Third-party Integration
38
REST API
Integrate OpManager with third party help desk or network
management solution by invoking OpManager’s REST API.
Intl Customer List
And thousands more…
Israeli Customers
Israeli Customers
OpManager
OpManager
• Verint Systems Ltd.
• Zomet Information
• Kenes International Organizers of
Congresses Ltd.
• Tama Plastic Industry
• Matrix I.T. Ltd
• Partner Communications
Company Ltd.
• Technion - Israel Institute of
Technology
• Shlomo Sixt
• Redwood International Asset
• Telkom Kenya Limited
• Medimop Ltd
• .
.
.
"
• IXI Mobile (R&D) Ltd.
• Mobitel Nigeria
• CloudShare
• Ministry of Tourism
• Ministry of the Environment
• Keren Kayemeth Le’Israel -
Jewish National Fund
• Kulicke & Soffa Inc Investsoft LTD
• Technion Institute of Technology.
• Israel National Fund NESS
Technologies
• Jerusalem District Electricity
Company (JDECO)
• Total Media
• D.M. Engineering Ltd. – Israeli
Railways
• Leverate Technological Trading
Ltd.
• Scope Metals Group Ltd.
• DavidShield International Medical
Insurance Ltd.
• Aeronautics Defense Systems
• Protalix
Netflow Analyzer & Network Configuration Manager
• EXPAND
• Cassava Enterprises (Gibraltar) Ltd.
• Cellcom Israel Ltd.
• DSP Group Ltd.
• KIT Finance Technical Center
• Keren Kayemeth LeIsrael - Jewish
National Fund
• MediaMind Ltd.
Device Expert
• IBM Labs
• Wataniya Mobil
Netflow Analyzer
• Taldor
• Blue Square Israel
• Motorola Israel Ltd
• Amadeus Israel
• Adgar Investments and
Development Ltd.
• Israel National Fund
• Hazera Genetics Ltd
• MOD-MALAN
• Ministery Of Defense (Lotem)
• One Up
• Jerusalem District Electricity
Company
• '
• EDS TNUVA
Application Manager
Application Manager
• Bezeq
• Verint Systems Ltd.
• PMC-Sierra
• Eliahu Insurance Company Ltd.
• E-Drive Technologies
• Imedix
• ECI Telecom
• Clarizen Ltd
• PicScout
• 5 MINUTES LTD
• GoGlobal Travel
• Nuconomy
• Total Media
Summary
45
OpManager - Powerful Network Monitoring and
Management, made easy and affordable
OpManager Overview
46
Live Online Demo
www.opmanager.com or
http://community.manageengine.com
eval@manageengine.com or
opmanager-support@manageengine.com
International: +1 888 720 9500
Israel: 09-7714578
Thank you for your Attention
www.software-sources.co.il
www.manageengine.co.il
Questions?

OpManager-Overview-30-9-14.pdf

  • 1.
    Software Sources Ltd. 1 OpManager TechnicalOverview © 2012, ZOHO Corp, Inc. – Confidential. All rights reserved. The Network Monitoring Software from ManageEngine
  • 2.
    OpManager - Generalfeatures 2 • 100% web-based • Agent-less monitoring • Multi-vendor monitoring support • Windows and Linux installable • Bundled Web-server and My-SQL Database for quick deployment • Options to configure MS SQL Backend
  • 3.
  • 4.
    Network Discovery andMapping 4 Automatic Network discovery Discover using SNMP v1, v2, v3, WMI, CLI (Telnet/ SSH), VMware credential)
  • 5.
    Network Discovery andMapping Source: Gartner report 2001 Automatic Device and Interface Mapping with out-of-the-box support for wide range of devices & interfaces monitoring. Supports custom Device Templates and Infrastructure groups too… 5
  • 6.
    Network Discovery andMapping 6 Source: Gartner report 2001 Associates monitors right after the device discovery, monitoring starts right away
  • 7.
    Network Discovery andMapping 7 Source: Gartner report 2001 Maps views To see your devices by Infrastructure groups, Business service or custom groups, Google maps, Subnet-wise groups or even through our Automatic layer 2 topology map
  • 8.
    Network Discovery andMapping 8 Automatic Layer 2/3 Network Maps and Business Views (Custom Maps)
  • 9.
    OpManager Product Features 9 NetworkMonitoring and Management
  • 10.
    Network Monitoring &Management 10 Availability Monitoring Up or Down monitoring for routers, switches, firewalls, access points, servers, WAN links, interfaces, etc…
  • 11.
    Network Monitoring &Management 11 Device Health Monitoring Viz. CPU, Memory, Disk Utilization (for Servers), Buffer Monitors (For Routers), Temperature, Active Connection Count (For Firewalls) etc..
  • 12.
    Network Monitoring &Management 12 Essential Applications Monitoring Includes Service monitoring, Windows services monitoring, Process monitoring, Script monitoring, Website/ URL monitoring, File/ Folder monitoring
  • 13.
    Network Monitoring &Management 13 Bandwidth and Interface Health Monitoring Viz. Received and Transmitted Traffic, Errors, Discards, Byte Transferred, Packets Per Second, etc...
  • 14.
    Network Monitoring &Management 14 Get granular visibility into your traffic Know which user or application or protocol is occupying bandwidth. Qualify the set QOS policies on your routers. Supports NetFlow, sFlow, J-Flow, IPFIX & more…
  • 15.
    Network Monitoring &Management 15 Microsoft Applications Monitoring Exclusive dashboards, Out-of-the-box monitors, pre-configured thresholds for Exchange, SQL, Active Directory
  • 16.
    Network Monitoring &Management 16 ESX VMware Monitoring Leverages VMware APIs to bring you exclusive dashboards with over 70 performance monitors and support automatically mapping for VMotion
  • 17.
    Network Monitoring &Management 17 Hyper-V Monitoring Monitors over 40 deep metrics on the availability and performance of Hyper-V hosts and guests. With support to map “Live Migration”.
  • 18.
    Network Monitoring &Management 18 In-depth WAN RTT monitoring Uses Cisco IP SLA. Know exactly which hop had high latency or where the outage happened
  • 19.
    Network Monitoring &Management 19 VoIP performance monitoring Uses Cisco IP SLA. Know MOS, jitter, packet loss, latency, Round Trip Time and availability for VoIP call paths
  • 20.
    Network Monitoring &Management 20 Network Change and Configuration Mgmt Automate configuration backups, detect changes in real-time, rollback to trusted version in a click & more… for router, switches, firewalls, access points etc…
  • 21.
    Network Monitoring &Management 21 Other Infrastructure devices Monitoring Monitors load balancers, UPS, sensors, printers and any SNMP enabled device
  • 22.
  • 23.
    Network Fault Management 23 EventLog Monitoring, Syslog Monitoring and SNMP TRAP Processing
  • 24.
    Network Fault Management 24 ExclusiveAlarms View Acknowledge alarms, Add event notes, Troubleshooting tools & more…
  • 25.
    Network Fault Management 25 CustomizableDashboards and Plasma TV view Over 90 widgets to choose from
  • 26.
    Network Fault Management 26 Email SMS RSS Smart PhoneUI Run Script or Remediation Patch Log a ticket with ServiceDesk Plus Remote device connection IT Workflow Automation
  • 27.
    Network Fault Management 27 ITWorkflow Automation Intuitive drag and drop GUI for creating IT workflow with out-of-the-box actions and checks & Screen showing options to trigger workflow on a scheduled basis or on the network faults
  • 28.
    Network Fault Management 28 Alerts/Automate Fault Remediation Notification Alert Profiles for Email, SMS, Web Alarms, Log a Ticket, Run a Program and System Command
  • 29.
    29 Network Fault Management NetworkingTools Real-Time Graphs, Switch Port Mapper, SNMP MIB Browser, Remote Session Tools (RDP, Web Console, Telnet/ SSH session) & more…
  • 30.
  • 31.
    31 Network Reporting Service LevelManagement Dashboards Group devices based on the business service/ location and measure availability across devices at a glance
  • 32.
    Network Reporting 32 Over 100+Network Reports Take a print out, instantly email reports, convert to PDF/ XLS format, schedule reports and add to favorites
  • 33.
    Large Enterprise NetworkMonitoring Manage over 50,000 interfaces from a single console OpManager Enterprise Edition Scalable, Reliable and Secure network monitoring 33
  • 34.
    Large Enterprise NetworkMonitoring OpManager Enterprise Edition Architecture 34
  • 35.
    Large Enterprise NetworkMonitoring Major highlights of Enterprise Edition • Highly scalable engine that supports monitoring 50,000 interfaces or 5000 devices • High availability engine using hot-standby fail–over mechanism • A centralized console to visualize performance hiccups across the complete IT infrastructure and also for a specific remote site • A secure and robust communication between the central and the remote probe servers through XML over HTTPS HTTP connection • Ability to scale the network monitoring needs as the company grows by switching a stand–alone instance of OpManager to a remote probe on–the–fly • Reduced application maintenance cost with intelligent probe upgrades from the central server 35
  • 36.
  • 37.
    OpManager Applications Manager ServiceDesk Plus Firewall Analyzer ManageEngine Integration 37 Integrated Managementof: Apps: SAP, Oracle Apps, etc… App Server: Weblogic/ Websphere … DBs: Oracle, DB2, etc… ITIL Helpdesk & Asset management Firewall Log analysis Integrates with Service Desk Plus, Applications Manager & Firewall Analyzer
  • 38.
    Third-party Integration 38 REST API IntegrateOpManager with third party help desk or network management solution by invoking OpManager’s REST API.
  • 39.
    Intl Customer List Andthousands more…
  • 41.
  • 42.
    OpManager OpManager • Verint SystemsLtd. • Zomet Information • Kenes International Organizers of Congresses Ltd. • Tama Plastic Industry • Matrix I.T. Ltd • Partner Communications Company Ltd. • Technion - Israel Institute of Technology • Shlomo Sixt • Redwood International Asset • Telkom Kenya Limited • Medimop Ltd • . . . " • IXI Mobile (R&D) Ltd. • Mobitel Nigeria • CloudShare • Ministry of Tourism • Ministry of the Environment • Keren Kayemeth Le’Israel - Jewish National Fund • Kulicke & Soffa Inc Investsoft LTD • Technion Institute of Technology. • Israel National Fund NESS Technologies • Jerusalem District Electricity Company (JDECO) • Total Media • D.M. Engineering Ltd. – Israeli Railways • Leverate Technological Trading Ltd. • Scope Metals Group Ltd. • DavidShield International Medical Insurance Ltd. • Aeronautics Defense Systems • Protalix
  • 43.
    Netflow Analyzer &Network Configuration Manager • EXPAND • Cassava Enterprises (Gibraltar) Ltd. • Cellcom Israel Ltd. • DSP Group Ltd. • KIT Finance Technical Center • Keren Kayemeth LeIsrael - Jewish National Fund • MediaMind Ltd. Device Expert • IBM Labs • Wataniya Mobil Netflow Analyzer • Taldor • Blue Square Israel • Motorola Israel Ltd • Amadeus Israel • Adgar Investments and Development Ltd. • Israel National Fund • Hazera Genetics Ltd • MOD-MALAN • Ministery Of Defense (Lotem) • One Up • Jerusalem District Electricity Company • ' • EDS TNUVA
  • 44.
    Application Manager Application Manager •Bezeq • Verint Systems Ltd. • PMC-Sierra • Eliahu Insurance Company Ltd. • E-Drive Technologies • Imedix • ECI Telecom • Clarizen Ltd • PicScout • 5 MINUTES LTD • GoGlobal Travel • Nuconomy • Total Media
  • 45.
    Summary 45 OpManager - PowerfulNetwork Monitoring and Management, made easy and affordable
  • 46.
    OpManager Overview 46 Live OnlineDemo www.opmanager.com or http://community.manageengine.com eval@manageengine.com or opmanager-support@manageengine.com International: +1 888 720 9500 Israel: 09-7714578
  • 47.
    Thank you foryour Attention www.software-sources.co.il www.manageengine.co.il Questions?