Flipkart online business place.

1. OPERATION
PROCESS OF
FLIPKART

2. 2
 It was started in 2007 by two Amazon employees Binny Bansal and
Sachin Bansal who left and started Flipkart Online Services Private
Limited with an initial corpus of Rs. 400,000.
 Flipkart operates only in India and in 2016 became the first Indian App
to reach 80 million users and 100million registered customers.
Description of Flipkart
Binny Bansal
Sachin Bansal

3. 3

4. 4

5. Products of flipkart
Electronic Devices and
Accessories
Bag
Shoes
Games
Oven
Books

7. Delivery Process
7

8. Delivery Process

9. SHORTCOMINGS:
9
1.Lack of availability in towns & cities
2.High cost of shipping charges
3.High product value
4.Fake images are shown
5.Low product quality

10. SHORTCOMINGS:
10
6.Late delivery
7.Problem of using app
8. Blocked customer account
9. Take long time to resolve problem
10. Wrong product delivery

11. RECOMMENDATION
11
1. Product Listing Ads
2.Participate in spike sales
3. Good packaging
4. Better cataloging
5. Stick to the rules

12. RECOMMENDATION
12
6. Stock up its inventory
7. Deliver on time
8. Better Images
9. Become a Flipkart Advantage seller
10. Keep customer delight a priority

13. THANKYOU !