Monitoring Network Function Virtualization Infrastructure (NFVI) with ZenossRazak Mohammed Ali
Using Zenoss your can monitor Network Function Virtualization (NFV) infrastructure that is used in Networking and Communications industry. Zenoss can monitor RHOSP using APIs.
Altnix provides consulting, implementation and 24x7 maintenance services for Nagios monitoring solutions. Nagios is a leading open source software for end to end IT infrastructure monitoring including Servers, Network Devices, Databases and Applications. Altnix team has expertise on Nagios XI, Nagios Core, Fusion, Reactor, Incident Manager,Network Analyzer and Log Server
OTRS Consulting, Implementation, Customization and AMCRazak Mohammed Ali
Altnix provides consulting, implementation, customization and 24x7 Support services for OTRS based Help Desk and IT Service Management (ITSM). Altnix can implement ITIL compliant ITSM processes and support process using OTRS. Altnix can customize OTRS and integrate OTRS with other third party tools
GLPi Network is a leading open source software that provides asset management, asset tracking and other ITSM features. GLPi Network offers a Ticketing module, Problem Management, Incident Management, Change Management and SLA Management. GLPi can also be integrated the inventory discovery tools such as OCS Inventory NG or Fusion Inventory. Altnix provides consulting services on GLPi Network. Altnix is an official partner for GLPi Network.
Altnix offers IT infrastructure managed services and remote infrastructure management services (RIMS) for Global customers. Streamline your IT infrastructure management and operations using tools, processes and 24x7 support from Altnix.
Monitoring Network Function Virtualization Infrastructure (NFVI) with ZenossRazak Mohammed Ali
Using Zenoss your can monitor Network Function Virtualization (NFV) infrastructure that is used in Networking and Communications industry. Zenoss can monitor RHOSP using APIs.
Altnix provides consulting, implementation and 24x7 maintenance services for Nagios monitoring solutions. Nagios is a leading open source software for end to end IT infrastructure monitoring including Servers, Network Devices, Databases and Applications. Altnix team has expertise on Nagios XI, Nagios Core, Fusion, Reactor, Incident Manager,Network Analyzer and Log Server
OTRS Consulting, Implementation, Customization and AMCRazak Mohammed Ali
Altnix provides consulting, implementation, customization and 24x7 Support services for OTRS based Help Desk and IT Service Management (ITSM). Altnix can implement ITIL compliant ITSM processes and support process using OTRS. Altnix can customize OTRS and integrate OTRS with other third party tools
GLPi Network is a leading open source software that provides asset management, asset tracking and other ITSM features. GLPi Network offers a Ticketing module, Problem Management, Incident Management, Change Management and SLA Management. GLPi can also be integrated the inventory discovery tools such as OCS Inventory NG or Fusion Inventory. Altnix provides consulting services on GLPi Network. Altnix is an official partner for GLPi Network.
Altnix offers IT infrastructure managed services and remote infrastructure management services (RIMS) for Global customers. Streamline your IT infrastructure management and operations using tools, processes and 24x7 support from Altnix.
Data Strategies for Managing the Cycles in Oil and GasDenodo
Watch here- https://bit.ly/3c5CwTg
Recent challenges for oil and gas companies have affected the operational strategies around the globe. One attractive option is to actively seek areas of inefficiency that they can invigorate, but often, data cannot be leveraged because it is poorly integrated. This session will address how data virtualization can be brought to bear to aid the industry, and will help attendees:
- Understand the impacts of current trends on Upstream data architecture
- Leverage data assets through the E&P commodity cycles
- Learn how data virtualization has been used in analytics use cases from surface to subsurface
How to Handle the Realities of DevOps Monitoring TodayDevOps.com
Time series data can bring value to organizations in many ways, beyond simply metrics to help them understand how their infrastructure is performing. It also can help illuminate other issues that can have an impact on performance.
Join us for this informative webinar where we discuss the value and benefits of a Purpose-built platform, how to deal with large amounts of data, and the importance of “time to awesome.”
And make sure you are up-to-date with viewing the InfluxData Video Series on Devops.com!
How do Enterprise Architecture (EA) and IT Service Management (ITSM) deliver the best value? Here are the slides of LeanIX co-CEO André Christ's talk at the Gartner EA and Technology Summit 2018 in National Harbor.
SnapLogic shows users how to get more out of ServiceNow at SNUG (ServiceNow User Group). By making ITSM agile with a SaaS-centric approach, ServiceNow also presents an opportunity for organizations to reassess their entire ITSM ecosystem.
To learn more, visit: http://www.snaplogic.com/.
How to reduce complexity by segregating your data with Virtual WorkspacesLeanIX GmbH
LeanIX Virtual Workspaces make it possible for enterprises to operate across a shared IT inventory while setting specific access rights to protect confidential data or reducing the complexity of a workspace for certain business units. LeanIX admins now have the ability to decide which users can access Fact Sheets and to segment their workspaces according to e.g. enterprise brands or business units—all while e.g. keeping a common Business Capability model intact. The new feature is based on a flexible concept using Access Control Entities (ACEs) and Access Control Lists, and a group-view is available built-in to allow for centralized analyses.
As a global leader in financial asset management services, Legg Mason grappled with how to align it’s big, complex and ever changing CRM and reporting data/processes from conventional client/server to current day SaaS model such as Salesforce. Challenges we faced are multi-faceted, but notably first how to safely migrate and sync cloud and onsite data; and secondly how to architect front end application design for best data consumption.
In this session, you will learn:
* Data migration BP ( best practices ), tips, gochas at details, setting up a brand new Informatica environment.
* BP around Informatica Cloud, PowerCenter (PC) connecting to Salesforce.
* BP around setup and prepare a SaaS app like Salesforce to work with Informatica products.
Primarily functioning as the cloud-based technology, office 365 streamlines the majority of the operations within the organization. Currently, the software suite is used by more than 20000 organizations, spread across 181 economies and running in more than 39 languages. No doubt, the gamut of Office 365 is wider than you can anticipate.
Visualization of Enterprise Architecture DataLeanIX GmbH
Dr. Ingo Schrewe from incowia presented on the visualization of EA data during EA Connect Days 2018 in Bonn. One of the core results of EAM and therefore an important task for EAs and EA teams is creating sustainable transparency of the application landscape and all related data. This will be the foundation of planning, adapting and optimizing IT assets to reach and support business goals, to be more flexible and to achieve muchbetter customer orientation. But all this data and tasks must be measured and continuously questioned to achieve the objectives and mission of EAs. Evaluation and representation or visualization of EA data is therefore one of the core tasks to be able to fulfill the transparency requirements.
With the Cloud Workspace, Romi Technologies can help businesses simplify their IT, by providing a fully hosted and managed desktop workspace through the cloud.
Remote Infrastructure Management Service encompasses the full life cycle of IT services, ranging from consulting and design, integration and customization to 24x7x365 management.
Keynote presentation from CMG Conference explaining the challenges in management and now monitoring and business visibility provided by modern APM tools is critical to business execution
Remote Infrastructure Management Service encompasses the full life cycle of IT services, ranging from consulting and design, integration and customization to 24x7x365 management. For enquiries Call 43480039
Data Strategies for Managing the Cycles in Oil and GasDenodo
Watch here- https://bit.ly/3c5CwTg
Recent challenges for oil and gas companies have affected the operational strategies around the globe. One attractive option is to actively seek areas of inefficiency that they can invigorate, but often, data cannot be leveraged because it is poorly integrated. This session will address how data virtualization can be brought to bear to aid the industry, and will help attendees:
- Understand the impacts of current trends on Upstream data architecture
- Leverage data assets through the E&P commodity cycles
- Learn how data virtualization has been used in analytics use cases from surface to subsurface
How to Handle the Realities of DevOps Monitoring TodayDevOps.com
Time series data can bring value to organizations in many ways, beyond simply metrics to help them understand how their infrastructure is performing. It also can help illuminate other issues that can have an impact on performance.
Join us for this informative webinar where we discuss the value and benefits of a Purpose-built platform, how to deal with large amounts of data, and the importance of “time to awesome.”
And make sure you are up-to-date with viewing the InfluxData Video Series on Devops.com!
How do Enterprise Architecture (EA) and IT Service Management (ITSM) deliver the best value? Here are the slides of LeanIX co-CEO André Christ's talk at the Gartner EA and Technology Summit 2018 in National Harbor.
SnapLogic shows users how to get more out of ServiceNow at SNUG (ServiceNow User Group). By making ITSM agile with a SaaS-centric approach, ServiceNow also presents an opportunity for organizations to reassess their entire ITSM ecosystem.
To learn more, visit: http://www.snaplogic.com/.
How to reduce complexity by segregating your data with Virtual WorkspacesLeanIX GmbH
LeanIX Virtual Workspaces make it possible for enterprises to operate across a shared IT inventory while setting specific access rights to protect confidential data or reducing the complexity of a workspace for certain business units. LeanIX admins now have the ability to decide which users can access Fact Sheets and to segment their workspaces according to e.g. enterprise brands or business units—all while e.g. keeping a common Business Capability model intact. The new feature is based on a flexible concept using Access Control Entities (ACEs) and Access Control Lists, and a group-view is available built-in to allow for centralized analyses.
As a global leader in financial asset management services, Legg Mason grappled with how to align it’s big, complex and ever changing CRM and reporting data/processes from conventional client/server to current day SaaS model such as Salesforce. Challenges we faced are multi-faceted, but notably first how to safely migrate and sync cloud and onsite data; and secondly how to architect front end application design for best data consumption.
In this session, you will learn:
* Data migration BP ( best practices ), tips, gochas at details, setting up a brand new Informatica environment.
* BP around Informatica Cloud, PowerCenter (PC) connecting to Salesforce.
* BP around setup and prepare a SaaS app like Salesforce to work with Informatica products.
Primarily functioning as the cloud-based technology, office 365 streamlines the majority of the operations within the organization. Currently, the software suite is used by more than 20000 organizations, spread across 181 economies and running in more than 39 languages. No doubt, the gamut of Office 365 is wider than you can anticipate.
Visualization of Enterprise Architecture DataLeanIX GmbH
Dr. Ingo Schrewe from incowia presented on the visualization of EA data during EA Connect Days 2018 in Bonn. One of the core results of EAM and therefore an important task for EAs and EA teams is creating sustainable transparency of the application landscape and all related data. This will be the foundation of planning, adapting and optimizing IT assets to reach and support business goals, to be more flexible and to achieve muchbetter customer orientation. But all this data and tasks must be measured and continuously questioned to achieve the objectives and mission of EAs. Evaluation and representation or visualization of EA data is therefore one of the core tasks to be able to fulfill the transparency requirements.
With the Cloud Workspace, Romi Technologies can help businesses simplify their IT, by providing a fully hosted and managed desktop workspace through the cloud.
Remote Infrastructure Management Service encompasses the full life cycle of IT services, ranging from consulting and design, integration and customization to 24x7x365 management.
Keynote presentation from CMG Conference explaining the challenges in management and now monitoring and business visibility provided by modern APM tools is critical to business execution
Remote Infrastructure Management Service encompasses the full life cycle of IT services, ranging from consulting and design, integration and customization to 24x7x365 management. For enquiries Call 43480039
In a world of business that has increasingly become more and more distributed, and with our relationship with data having changed, we need to begin expanding the way we look at innovation in IT from solely focusing on the data center, to considering the requirements, challenges and costs associated with the edge. This presentation focuses on extending data center investments to all remote sites, and new opportunities to connect IT with today's business requirements through a Software-Defined Edge.
Improve IT operations management with ServiceNow and IronstreamPrecisely
In today’s complex landscape of infrastructure and apps, it’s increasingly challenging to know what’s happening across your organization – and to resolve issues before they impact the business.
Precisely helps you seamlessly integrate critical IBM i and mainframe systems with ServiceNow—providing you with complete visibility into your IT infrastructure. You can proactively manage incidents, make data-driven decisions, and enhance efficiency like never before.
Ironstream for ServiceNow is the only Now® Certified solution to seamlessly integrate these critical IBM systems into the ServiceNow platform to deliver a single, comprehensive view of your entire IT landscape. Whether you leverage SerivceNow’s Discovery, Service Mapping or Event Management capabilities, Ironstream can extend and enhance their value by including the data from the importin IBM systems in your environment.
Join us for this webcast to hear about:
• Why customers are choosing ServiceNow
• The importance of including mainframe and IBM i data
• Easily access Ironstream through the ServiceNow Store
Event Streaming Architecture for Industry 4.0 - Abdelkrim Hadjidj & Jan Kuni...Flink Forward
New use cases under the Industry 4.0 umbrella are playing a key role in improving factory operations, process optimization, cost reduction and quality improvement. We propose an event streaming architecture to streamline the information flow all the way from the factory to the main data center. Building such a streaming architecture enables a manufacturer to react faster to critical operational events. However, it presents two main challenges:
Data acquisition in real time: data should be collected regardless of its location or access challenges are. It is commonplace to ingest data from hundreds of heterogeneous data sources (ERP, MES, Sensors, maintenance systems, etc).
Event processing in real time: events collected from different parts of the organization should be combined into actionable insights in real time. This is extremely challenging in a context where events can be lost or delayed.
In this talk, we show how Apache NiFi and MiNiFi can be used to collect a wide range of datasources in real-time, connecting the industrial and information worlds. Then, we show how Apache Flink’s unique features enables us to make sense of this data. For instance, we will explain how Flink’s time management such Event Time mode, late arrival handling and watermark mechanism can be used to address the challenge of processing IoT data originating from geographically distributed plants. Finally, we demonstrate an end to end streaming architecture for Industry 4.0 based on the Cloudera DataFlow platform.
DELL EMC: IT transformation & the impact on the datacenterMarketing Team
In het huidige economische klimaat staan innovatie, flexibiliteit en klantenbinding centraal. Hoe blijf je als bedrijf relevant in deze snel veranderende wereld, hoe kan de informaticadienst aan de basis staan van meer efficiente processen en nieuwe bronnen van inkomsten en welke rol speelt het datacenter in deze evolutie? Een sessie rond digitale transformatie voor kleine en middelgrote bedrijven.
Why Integrating IBM Z into ServiceNow and Splunk Is So ImportantPrecisely
Organizations are investing in Splunk and ServiceNow for real-time enterprise-wide visibility for faster identification, mitigation and resolution of issues that can impact the business. However, without the mainframe, these solutions have a glaring blind spot.
Applications span multiple platforms and networks, requiring an enterprise-wide view of security, critical incidents and outages that can bring business to a halt. The costs incurred to troubleshoot and remediate performance issues and outages can quickly become a major expense.
Learn how leading IT organizations support critical security and operational enterprise initiatives by integrating important mainframe information with these platforms, without disrupting the mainframe, or the teams that support it.
Watch this on-demand webinar to discover:
· The benefits for including mainframe data in Splunk and ServiceNow
· What you can learn with a complete view of your entire IT environment
· Best practices for integrating mainframe data
Outage analysis: BGP Routing Errors Ripple Across the InternetThousandEyes
How did Cloudflare, AWS, Discord and a metals manufacturer all end up in the same Internet pile-up? For nearly two hours on June 24, 2019, a BGP routing error from an ISP in Pennsylvania rippled outward across the global Internet, creating havoc and causing Cloudflare, AWS and related services like Discord and Nintendo Life to become unavailable to many users. The worst part is that it was entirely preventable.
Enabling Airbus Digital Transformation with Splunk
Learn how Airbus are turning their data into doing across their organisation. From real time monitoring to IT Service Management to security operations – Airbus are maximising their use of data to deliver more services and continuous process improvement.
Similar to Open Source IT Monitoring and ITSM for BFSI (20)
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentations
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
3. Page 3Altnix Confidential 2015
Top Concerns for CTO
• Business Continuity
• Capacity Planning
• Operational Efficiency
4. Page 4Altnix Confidential 2015
Typical IT Operations
NOC
Corporate
Office
In-House
Infrastructure
Data Center
Branch Office Branch Office Branch Office
DR Site
5. Page 5Altnix Confidential 2015
IT Operations Metrics
Corporate
Office
Branch Office Branch Office Branch Office
DR Site
Servers
Uptime Availability
Resource Utilization
Performance
Applications
Availability
Performance
Load Utilization
Network
Link Status
Bandwidth
IT Utilization
End User Behavior
Failover &
Recovery
IT Utilization
End User Behavior
IT Utilization
End User Behavior
12. Page 12Altnix Confidential 2015
Typical ITSM Workflow
Service Desk
24x7 NOC with
Monitoring ITSM Elements
Service
request
Incidents
Service Management
Incident Management
CMDB Changes SLA
13. Page 13Altnix Confidential 2015
Incident Management
Incidents
Issue Priority
Service Level SLA
Support Structure and
Escalations
Affected CMDB and CI
Reports and Compliance
14. Page 14Altnix Confidential 2015
CMDB and CI
Under
“Computer”
• Desktop
• Laptop
• Phone
• Server
• PDA
• Other
Under
“Hardware”
• Keyboard
• Modem
• Monitor
• Mouse
• Printer
• Router
• Scanner
• Security
• Switch
• USB Device
• WLAN AP
Under
“Location”
• Building
• Floor
• IT Facility
• Office
• Outlet
• Rack
• Room
• Workspace
• Other
Under
“Network”
• LAN
• WLAN
• GSM
• Telco
• Other
Under
“Software”
• Admin Tool
• Client App
• Client OS
• Embedded
• Middleware
• Server App
• Server OS
• User Tool
• Other
.. And create your own custom Config Items (CI)
15. Page 15Altnix Confidential 2015
Service Desk
Service Desk
Service Catalog
Service Level SLA
Support Structure and
Escalations
Affected CMDB and CI
Performance Reports
17. Page 17Altnix Confidential 2015
Change Management
Introduce New Services
Manage Asset Life Cycle
Improve Efficiency
Streamline Business
Process
Reports and Metrics
18. Page 18Altnix Confidential 2015
Open Source ITSM Tool
IT Service Management
Service Desk
Incident
Mgmt
Problem
Mgmt
Service Catalogue
Service
SLA Mgmt
Process
Mgmt
Asset and
CMDB
Knowledge
Base
Change
Mgmt
Reports
19. Page 19Altnix Confidential 2015
Altnix offers open source solution for integrated IT
infrastructure Monitoring and ITSM tools for
Banks, Financial Services and Insurance (BFSI)
companies
www.altnix.com