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Open Air Corporate Overview
OpenAir is a leading provider of professional services automation software focused on resource management applications since 1999. It has over 970 employees and $152.5 million in annual revenue. OpenAir provides an integrated platform to manage the entire professional services lifecycle including project planning, time tracking, billing, and resource allocation. The software is highly configurable, allows for remote access, and supports compliance with regulations like Sarbanes-Oxley.
Open Air Corporate Overview
- 1. OpenAir Company andProduct Overview
- 2. About OpenAir • Focusedexclusively on Professional Services Automation since 1999 • World leader in resource management applications and processes • Successful track record deploying and supporting enterprise organizations • SAS 70 type II Certified, 4 years • Subsidiary of NetSuite (NYSE:N) – $140M Rev and $130M in Cash
- 3. Where Are We? Corporate Headquarters San Mateo, CA USA Worldwide Locations Toronto Sydney, Australia Denver Toronto Singapore Boston London London Tokyo San Mateo Austin Denver Japan Manila, Philippines Boston Manila Austin Singapore More than 970 employees* $152.5 million* in annual revenue Sydney *As of 2008 revenue year end PSA Centers
- 4. OpenAir Services ValueChain Project Planning Utilization reporting Capacity Planning Financial reporting Margin Calculation Status reporting Project Profitability Reporting Demand & Analysis Planning Skill Management Resource Allocation Utilization Monitoring Resource Billing & Management Billing Rules Revenue Revenue Rules Approvals Invoicing Project Time & Expense Project Tracking Management T&E Entry Tracking Task Assignments T&E Approval Project Reporting T&E Compliance Project Financials
- 5. OpenAir Solves KeyChallenges Challenge OpenAir Solution Client Benefit • Manual processes • Automated, scalable • Reduction in cycle time, workflows errors, and admin cost • Reactive project • Real time, actionable • Increased on-time, on- metrics performance metrics budget delivery • Limited visibility into • Tools to effectively • Increased resource utilization allocate resources utilization • PS data housed in • Integrated platform • Consistent, accessible disconnected silos data • Poor system • Web native, accessed • Ubiquitous accessibility availability, accessibility over the internet
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- 7. High-Level Resources Workflow User Input Approval • Timesheets Required? • Skills Updates Resource Requests Known 1 No View Book Manage Availability Bookings Routed to • Soft Book correct RM • Confirm Unknown 2 Yes • Hard Book • Modify Identify Search Resources • Job code Approve Monitor • Skills • Availability • Utilization 3 • Capacity Book Generic • Status None • Placeholder • Revisit
- 8. OpenAir Adapts toYour Company OpenAir is highly configurable to meet your needs • Custom detail fields and calculated fields • Default form fields • Project templates • Invoice templates • Company specific terminology • Configurable reports • Customizable electronic approval processes Limit the scope of each user through a variety of features • Roles • Filter sets • Role based form permissions • Module access
- 9. User Options –Accessing OpenAir ONLINE Any machine Any browser OFFLINE Any time
- 10. We Have HappyCustomers “OpenAir has been the single most customer responsive company I have ever worked with…I have never experienced a customer support situation like this in my career, not ever.” - Jodi Cicci, Former Director of US Project Management Office, Software AG % of OpenAir Customers that would OA Client Support Infrastructure recommend OA to another 92% - Technical Support - Live answers to simple and complex product questions - Client Management - Internal advocate to help elevate your use of the system - User Forum, Events, Guides, Webinars - Training and best practices
- 11. Representative OpenAir Integrations CRM Financials > Proven capabilities integrating with the leading point and ERP solutions > Robust integration technologies > SOAP API HR / Payroll > XML API > Integration Manager (CSV files) > Deep systems integration expertise across a broad range of system Reporting environments > Integration with American Express and Microsoft Project The ability to seamlessly integrate OpenAir into broader system environments allows our clients to preserve their investment in other applications.
- 12. OpenAir Enables Sarbanes-Oxley& DCAA Compliance Select OpenAir features that support regulations • Password security and audit trail of system access history • Time tracking by task against a defined overall budget • Configurable approval processes • Tracking of employee time to unlimited levels of detail • Default and override billing rates per contract terms • Full cost transfer functionality • Role based permissions to limit user access • Proven integrations with payroll and financial packages We deliberately constructed our procedures, leveraging the OpenAir capabilities around resource assignment, around time entry, and around supervisor approval; these steps all had to be consistent with our organizational structure. I am happy to say that we passed the first round of the DCAA audits. - Joe Carella, Former Senior Director, AstraZeneca
- 13. Security and Performance Data Entry & Migration: 128 bit SSL encryption Three tiered login process VeriSign (http://www.verisign.com) secured On-Site Security and Integrity: Savvis Communications (http://www.savvis.com) SAS 70 certified Cisco load balancing technology Partitioned database for each customer Escrow account option with respect to source codes Backup – Four Tier Stategy: Real time backup – Rackspace Hosting (http://www.rackspace.com) Daily local backup Daily remote backup Remote offsite backup with five week retention period LAMP Architecture: Linux OS Apache MySQL Perl
- 14. Resources: Availability Description Easily viewwho is available to work on projects. Hover over chart to view booking details.
- 15. Resources: Skills Searching Description Searchfor resources based on skills and/or availability.
- 16. Resources: Utilization Description Monitorutilization (historical or forecast) in percentage (shown) or hourly figures. Easily customize the chart by overlaying hierarchies, adding sub-totals, changing the period, or adding detailed fields and color coding.
- 17. Timesheets Description Track detailed timeentries from any internet connection or via our offline tool.
- 18. Projects: Summary Description View realtime project metrics with insight into planned vs. actual performance.
- 19. Projects: Gantt View Description Detailedwork breakdown structures provide managers, executives, and clients with visibility into project delivery.
- 20. Projects: Billing Rules Description Robustbilling rules provide solutions to even the most complex contracts.
- 21. Projects: Forecasting Description Revenue forecastreports support “What If” scenarios and provide an accurate picture of future billings.
- 22. Workspaces Description OpenAir Workspaces providea readily accessible forum for knowledge management.