Online engagement examples

•

1 like•422 views

a quick set of online engagement and feedback examples from or about local public services... find more of this kind of stuff plus a bit of write up at socialgov.posterous.com

Technology Business

Local public services:
engagement and feedback
online
Ingrid Koehler
February 2011

@ingridk
Monday, 7 March 2011

About this presentation
This is a collection of examples of
feedback and engagement mechanisms
used by or about local public services to
share with a performance improvement
working group. You can ﬁnd almost all
these examples with a bit of write up and
more at...

socialgov.posterous.com

Monday, 7 March 2011

Get satisfaction

Local crowd-sourced customer service
and problem solving

Monday, 7 March 2011

Be Careful!!

• Fred Durst Society of Top choice: over
Humanity and the Arts
29,000 votes
• Dept of Neat and Clean
means
• Longhorn Alumni Society
almost 10,000
• ...and some real ones,
separate log-ins
too!
for a joke
Monday, 7 March 2011

Central Bedfordshire

Monday, 7 March 2011

Coventry
Facebook and
Crowdsourcing

Monday, 7 March 2011

Twitter engagement

from Dan Slee

Police at Old Trafford by Reds on Tour
on Flickr

Monday, 7 March 2011

It doesn’t have to be
the council’s

Monday, 7 March 2011

Crunch time - budget
consultations

Monday, 7 March 2011

Councillor engagement

Monday, 7 March 2011

Internal and professional
engagement

asterix611 on Flickr
Behind the firewall
crowdsourcing, NYC

secure enterprise social
networking
Monday, 7 March 2011

Open engagement

localbysocial.net Sunderland March 4-5
Communities of Practice Blackburn March 18

Monday, 7 March 2011

Open government?

• Transparent
• Listening
• Engaged
• A movement, not a
moment
What if politicians invented the open source
way? from OpenSourceWay on Flickr

Monday, 7 March 2011

Find out more
• twitter.com/localbysocial
• twitter.com/ingridk
• socialgov.posterous.com
• ingridkoehler.com
• Social Media CoP at
communities.idea.gov.uk

Monday, 7 March 2011

Similar to Online engagement examples

Social Media Evolved

The Media Kitchen

The Social Media Revolution is coming to learning. Tom Hood, CPA presents the State of Informal & Social Learning at NASBA's 2011 CPE Conference in San Diego. Tom puts learning in context of the major trends facing business and accounting profession. He makes the point that these powerful new social media tools can actually help create high performance organizations and make sure that your L > C - your rate of learning is greater than the rate of change in your industry and greater than your competition.

State of Social & Informal Learning

Tom Hood, CPA,CITP,CGMA

Social Media for Business: An Introductory Seminar February 2011

Zuno Design Studios

Data Driven Innovation

ideas.org

Data Driven Innovation

Simon Grice

Citizens vs Disaster: How Technology Is Changing the Rules of Engagement

Mark Belinsky

Ufi Keynote 10 Feb

Ronnie Overgoor

Consumer behavior and mobile payments for tech map amsterdam

Steven Zwerink

Citizen Engagement Academy

PhillyMDO

Citizen Engagement Academy

Rosetta Carrington Lue

Localbysocial Bristol

Ingrid Koehler

Clement Alteresco - pariSoma - Stanford - Jan3 2011

Burton Lee

Create Faire - Morning Keynote

createfaire

Social media for business

Mel Kettle

Communication in Today's World

Andrew Hoffman

April 7 Kenosha Rebecca Ryan Presentation

Rebecca Ryan

April 7 Kaba Rebecca Ryan Presentation

Rebecca Ryan

Pres e safety-yd

Torbjørn D. Moe

Where Are We Going - SXSW 2011

Josh Williams

Digital & Social Media Marketing

Frank Dinolfo

Similar to Online engagement examples (20)

Social Media Evolved

State of Social & Informal Learning

Social Media for Business: An Introductory Seminar February 2011

Data Driven Innovation

Citizens vs Disaster: How Technology Is Changing the Rules of Engagement

Ufi Keynote 10 Feb

Consumer behavior and mobile payments for tech map amsterdam

Citizen Engagement Academy

Localbysocial Bristol

Clement Alteresco - pariSoma - Stanford - Jan3 2011

Create Faire - Morning Keynote

Social media for business

Communication in Today's World

April 7 Kenosha Rebecca Ryan Presentation

April 7 Kaba Rebecca Ryan Presentation

Pres e safety-yd

Where Are We Going - SXSW 2011

Digital & Social Media Marketing

Recently uploaded

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

Product School

You’ve heard good data matters in Machine Learning, but does it matter for Generative AI applications? Corporate data often differs significantly from the general Internet data used to train most foundation models. Join me for a demo on building an open source RAG (Retrieval Augmented Generation) stack using Milvus vector database for Retrieval, LangChain, Llama 3 with Ollama, Ragas RAG Eval, and optional Zilliz cloud, OpenAI.

Introduction to Open Source RAG and RAG Evaluation

Zilliz

IoT Analytics Company Presentation May 2024

IoTAnalytics

WSO2CONMay2024OpenSourceConferenceDebrief.pptx

Jennifer Lim

PLAI - Acceleration Program for Generative A.I. Startups

Stefano

Welcome to UiPath Test Automation using UiPath Test Suite series part 2. In this session, we will cover API test automation along with a web automation demo. Topics covered: Test Automation introduction API Example of API automation Web automation demonstration Speaker Pathrudu Chintakayala, Associate Technical Architect @Yash and UiPath MVP Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP

UiPath Test Automation using UiPath Test Suite series, part 2

DianaGray10

Unlock the mysteries of successful Salesforce interviews in this insightful session hosted by Hugo Rosario (Salesforce Customer), a seasoned hiring manager that leads the Salesforce Department of multinational company with over 100 interviews under their belt. Step into the manager's chair and gain exclusive behind-the-scenes insights into what makes a Salesforce consultant stand out during the interview process. From deciphering the unspoken cues to mastering key strategies, we'll explore the intricacies of the interview process and provide practical tips for consultants looking to not only pass interviews but also thrive in their roles. Whether you're a seasoned professional or just starting your Salesforce journey, this session is your backstage pass to the secrets that hiring managers wish you knew.

Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...

CzechDreamin

Knowledge engineering: from people to machines and back

Elena Simperl

Already know how to write a basic SOQL query? Great! But what about an *aggregate* SOQL query? You know, the kind that uses aggregate functions like COUNT & MAX along with GROUP BY and HAVING clauses? No? Well, get ready to learn how to slice & dice your org’s data right inside your own dev console. From finding duplicate records to prototyping summary & matrix reports, learn the ins and outs of aggregate queries during this fast-paced but admin-friendly session on advanced SOQL concepts.

SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...

CzechDreamin

Agentic RAG What it is its types applications and implementation.pdf

ChristopherTHyatt

I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.

"Impact of front-end architecture on development cost", Viktor Turskyi

Fwdays

Explore the core of Salesforce success in 'Salesforce Adoption – Metrics, Methods, and Motivation.' We will discuss essential metrics, effective methods to drive adoption, and the driving force behind user engagement and explore strategies for onboarding, training, and continuous support that empower users to navigate the platform seamlessly. By leveraging these tools, you can effectively measure adoption against your company’s goals and create an environment where users not only adopt Salesforce but actively contribute to its ongoing success.

Salesforce Adoption – Metrics, Methods, and Motivation, Antone Kom

CzechDreamin

Join us as we dive into the latest updates to the UiPath Orchestrator API, including new limits and features for 2024. Discover how these changes can enhance your automation projects and streamline your workflows. 📚 Overview of UiPath Orchestrator API 🔧 Recent changes to API limits 🛠️ How to adapt to new limits 📋 Best practices for using the Orchestrator API efficiently ❓ Q&A session

Exploring UiPath Orchestrator API: updates and limits in 2024 🚀

DianaGray10

In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring. Learn about: • The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks. • Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective. • Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification. • Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process. Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.

Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality

Inflectra

Speed Wins: From Kafka to APIs in Minutes

confluent

IESVE for Early Stage Design and Planning

IES VE

Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams. Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

Jeffrey Haguewood

Intrigued by why some of the world's largest companies (Netflix, Google, Cisco, Twitter, Uber etc) are using gRPC? In this demo based talk we delve into the world of gRPC in .Net, what it does and why we should use it. We compare the interface with both Rest and graphQL. We will show you how to implement grpc server-side in .net and in the web. Finally, I will show you how the tooling helps you deliver powerful interfaces and interact with them quickly and simply.

Demystifying gRPC in .Net by John Staveley

John Staveley

Key Trends Shaping the Future of Infrastructure.pdf

Cheryl Hung

Mission to Decommission: Importance of Decommissioning Products to Increase E...

Product School

Recently uploaded (20)

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

Introduction to Open Source RAG and RAG Evaluation

IoT Analytics Company Presentation May 2024

WSO2CONMay2024OpenSourceConferenceDebrief.pptx

PLAI - Acceleration Program for Generative A.I. Startups

UiPath Test Automation using UiPath Test Suite series, part 2

Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...

Knowledge engineering: from people to machines and back

SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...

Agentic RAG What it is its types applications and implementation.pdf

"Impact of front-end architecture on development cost", Viktor Turskyi

Salesforce Adoption – Metrics, Methods, and Motivation, Antone Kom

Exploring UiPath Orchestrator API: updates and limits in 2024 🚀

Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality

Speed Wins: From Kafka to APIs in Minutes

IESVE for Early Stage Design and Planning

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

Demystifying gRPC in .Net by John Staveley

Key Trends Shaping the Future of Infrastructure.pdf

Mission to Decommission: Importance of Decommissioning Products to Increase E...

Online engagement examples

1. Local public services: engagement and feedback online Ingrid Koehler February 2011 @ingridk Monday, 7 March 2011

2. About this presentation This is a collection of examples of feedback and engagement mechanisms used by or about local public services to share with a performance improvement working group. You can ﬁnd almost all these examples with a bit of write up and more at... socialgov.posterous.com Monday, 7 March 2011

3. Monday, 7 March 2011

4. Get satisfaction Local crowd-sourced customer service and problem solving Monday, 7 March 2011

5. Patient Opinion Monday, 7 March 2011

6. My Police Monday, 7 March 2011

7. Monday, 7 March 2011

8. Be Careful!! • Fred Durst Society of Top choice: over Humanity and the Arts 29,000 votes • Dept of Neat and Clean means • Longhorn Alumni Society almost 10,000 • ...and some real ones, separate log-ins too! for a joke Monday, 7 March 2011

9. Central Bedfordshire Monday, 7 March 2011

10. Coventry Facebook and Crowdsourcing Monday, 7 March 2011

11. Twitter engagement from Dan Slee Police at Old Trafford by Reds on Tour on Flickr Monday, 7 March 2011

12. It doesn’t have to be the council’s Monday, 7 March 2011

13. Crunch time - budget consultations Monday, 7 March 2011

14. Monday, 7 March 2011

15. Councillor engagement Monday, 7 March 2011

16. Internal and professional engagement asterix611 on Flickr Behind the firewall crowdsourcing, NYC secure enterprise social networking Monday, 7 March 2011

17. Open engagement localbysocial.net Sunderland March 4-5 Communities of Practice Blackburn March 18 Monday, 7 March 2011

18. Open government? • Transparent • Listening • Engaged • A movement, not a moment What if politicians invented the open source way? from OpenSourceWay on Flickr Monday, 7 March 2011

19. Find out more • twitter.com/localbysocial • twitter.com/ingridk • socialgov.posterous.com • ingridkoehler.com • Social Media CoP at communities.idea.gov.uk Monday, 7 March 2011

Online engagement examples

Recommended

Recommended

More Related Content

Similar to Online engagement examples

Similar to Online engagement examples (20)

More from Ingrid Koehler

More from Ingrid Koehler (20)

Recently uploaded

Recently uploaded (20)

Online engagement examples