OfficeSuite UC™ Solves Your Everyday Challenges OfficeSuite UC™ helps you improve operational efficiency, avoid disasters, enhance employee mobility, and link multiple locations – all while lowering your costs. OfficeSuite UC™ works on laptops, smartphones and tablets, so you can access and use the system from anywhere there is an Internet connection.

1. OfficeSuiteUC™
Unified Communications in the Cloud

2. Improve Employee Productivity
with this Easy Office Upgrade!
call. chat. meet. connect. done.
PHONE SYSTEM
WITH FEATURES
+ +
LOCAL AND
LONG DISTANCE CALLS
UPDATES MADE
EASILY ONLINE
Plus, your organization can put these advanced tools
and services to use to accelerate your business.
Online
Fax
Online Collaboration
& Video Conferencing
Toll-Free
Service
+ +
Get a Complete Unified Communications System
OfficeSuite UC™
includes everything your employees need to effectively
and efficiently communicate with colleagues and customers including:
• Mobile twinning so you never miss a call
• Advanced voicemail with speech-to-text
• Click-to-call from the web
• Secure company-wide chat
• Presence so you know who is on the phone before you call
• Award-winning MyOfficeSuite portal so employees can make their own
updates and changes instantly

3. Cordless Phones
Put a cordless base station anywhere you need it,
even if you don’t have a network outlet.
Complete Solution at a Low,
Predictable Monthly Expense
OfficeSuite UC™
is an enterprise-grade system that runs
on your existing network and has a low, predictable
monthly expense. With OfficeSuite UC™
, there are NO
maintenance contracts. Plus it is so easy and intuitive,
you never need additional IT resources.
Make Sure Calls Get to the Right
Place Every Time
OfficeSuite UC™
comes with unlimited auto attendants
and call routing options so that all incoming calls
reach the correct person every time.
Administer Changes Simply and Easily
Change features online 24/7 – takes only 1-2 clicks and
just seconds. Set up a new user without having to call
your phone vendor or pay move, add or change fees.
Any Phone Becomes Your Phone
Turn any phone on the system into your own, whether
it is a desk phone, a mobile phone, or even a laptop.
Enter your login with your extension and PIN to make
any phone yours.
Avoid Costly Disasters
Maintain connections with your customers, employees
and partners in the event of a crisis, and protect your
business from major revenue loss.
Security is Key
We host OfficeSuite UC™
in our own carrier grade
HIPAA/HITECH-ready data centers with strong
security controls confirmed by independent third-
party SSAE 16 audit reports, which measure critical
controls essential for IT and data center service
providers to uphold. In addition, we are able to sign
HIPAA BAA agreements.
Make All Locations Feel Like One
Get one integrated system for all your locations.
Make universal changes with a centralized
administration website.
Make and Receive Calls Anywhere
OfficeSuite UC™
works on laptops, smartphones
and tablets, so you can access and use the system
from anywhere there is an Internet connection.
Get Voicemail Delivered
Decide how you want to receive and manage your
voicemails – get your voicemail sent to almost any
device and under your control.
Phones and Maintenance Available
Unlike other systems, OfficeSuite UC™
includes
system upgrades and hardware maintenance as well
as options for high-quality, easy-to use phones.
The Last Phone System You
Will Ever Need
OfficeSuite UC™
is future-proof. You continually
get access to new features and the latest phones
and accessories.
OfficeSuite UC™
Solves Your Everyday Challenges
OfficeSuite UC™
helps you improve operational efficiency, avoid disasters, enhance employee
mobility, and link multiple locations – all while lowering your costs.
“OfficeSuite UC™
has enabled us to
automate an outsourced business process
which improved our monthly cash flow by
eliminating vendors and reducing costs. I
would recommend OfficeSuite UC™
immensely
because of the cost savings and flexibility of
control that Broadview provides.”
Jason Spencer
Chief Executive Officer, Student Loan Relief, Inc.
Emergency 911 Notification
This free feature enables an email notification
to be sent to the contacts of your choice
(e.g. Human Resources, Security or Executive
Staff) whenever 911 is dialed from any of your
OfficeSuite® phones. This feature will alert
personnel of an emergency and provide an
opportunity for an immediate response to take
place while emergency personnel are in transit.

4. OfficeSuite UC™
is Easy for Every-
one
• Plug and play phones
• Professional or self-installed
• Pre-configured for your company
• Online training and support
Easy to Install
• Point-and-click changes
• Support yourself, no special IT needs
• Scales and adapts to your evolving business
• Cordless phones require no expensive wiring
Easy to Maintain
• Over your own Internet access
• Over Broadview-provided Internet access
• Over Broadview-provided MPLS with QoS
Easy Delivery

5. Easy for Employees
OfficeSuite UC™
is perfect for employees,
providing them with the advanced technology
they need and the independence to manage
without requiring assistance.
Increase Efficiency:
• Control their own preferences
(with your permission)
• Get voicemail as emails to save time
• Unlimited Auto Attendant (Digital Receptionist)
to help answer and route calls
• Advanced features to simplify communications
Mobility:
• Allows employees to move between offices
and remote locations as needed without the
help of IT support
• Their mobile device can be used as their office
phone when on the road without utilizing their
personal cell phone minutes
• Extends to any phone, even home and cell
allowing calls anywhere
Easy for Administrators
OfficeSuite UC™
is a manager’s dream, offering
the control and the flexibility you need to focus
on running your business.
Savings:
• Add and remove employees as needed
in seconds without fees
• Control costs with low and predictable
monthly bills
• Save by eliminating your fax machine, toner,
paper and maintenance
• No maintenance or upkeep required
Flexibility:
• Manage the system from anywhere with
an Internet connection
• Work from absolutely anywhere – get calls and
faxes on any device
• Go mobile – get business calls on your mobile
device and office phone simultaneously
Ease-of-Use:
• Independently manage your system – manage
the system yourself or assign any employee to
manage it, it’s that easy
• Simplify operations by combining all of your
services in one: fax, phone, toll-free, video, web
and audio conferencing, digital receptionist
and more
• Users self-manage their own preferences
without requiring your assistance
• Fast and easy to make changes
OfficeSuite UC™
is Easy for Everyone
“The whole OfficeSuite UC™
experience was
very easy. Broadview offered me training, but
I had the entire system set up before training –
it is that easy to use!”
Dara Masi
American Dental Offices, PLLC

6. All the Features You Need, Now and in the Future
Advanced Features Improve Employee Productivity and Customer Satisfaction
Avoid technology obsolescence! OfficeSuite UC™
is future-proof, so you continually get access to new functionalities and the latest phones and accessories.
Our engineers are constantly updating the system, and as new features become available, they are automatically implemented at no cost to you.
Call Center Tools
Optimize customer conversations and
improve employee productivity by
monitoring, evaluating and recording
incoming calls
Built-in Intercom
Page co-workers, even across
multiple sites, for fast, hands-
free communication
Mobile Ready
Make updates and changes right
from your tablet or smartphone
Call Coverage
Direct incoming calls to any
phone and change locations
anytime online
Digital Receptionist
Get virtually unlimited auto
attendants at no extra cost so that
callers can self-select from a menu
Advanced Voicemail
Get notifications and messages from
any phone, online or in e-mail. Plus
with voicemail transcription, you’ll
never listen to a voicemail again!

7. Phone Directory – External Phone
Key Profiles (by user type)
Power over Ethernet Phones (IEEE 802.3af)
Presence
Private CLIDs
Programmable Keys
Redial
Redirect – Emergency Forwarding
Site Page (via speakerphone)
Speakerphone
Speed Dial, one-touch
Station Busy Lamp Indicator – Silent
Ten-way Calling
Transfer Direct to Voicemail
Visual Voicemail Website
Voicemail
Voicemail Auto-Forward all to e-mail ID
Voicemail Forward to Co-Worker Ext.
Voicemail Message Waiting Indicator
(MWI)
Voicemail Notification via e-mail or SMS
Voicemail Return Call During VM Retrieval
Voicemail Smartphone App
Zero Out of Voicemail – personal target
Optional Equipment and Services
Analog Extensions with/without Voicemail
Automatic VoIP Failover
Call Center Services (ACD)
Call Dialer
Call Recording
Cordless Desk Phones and Handsets
Custom On-hold Announcement
HD Meeting
Home Office Phones
Mac Softphone
Account Codes
Auto Attendant
Auto Attendant – Nested
Auto-Generated Key Labels
Broadcast Groups
Business Quality Voice Lines
Call Coverage
Call Coverage – Incoming Call Routing
Call Detail Records
Call Display
Call Forward
Call Hold
Call Hunting (circular and linear)
Call Park/Retrieve
Call Permissions Profiles (by user)
Call Transfer
Caller ID with Name
Caller’s List (inbound outbound)
Click-to-Call
Company-Wide Chat
Do Not Disturb
E911 Compliant
Extension Dialing (3 or 4 digits)
Headset Capable
Hot Desking/Multi-Desking
Intercom
Join/Leave Call Groups
Join/Merge Calls
Local Phone Numbers (DIDs)
Mobile Twinning
Multiple CLIDs
Multiple Line Appearances
Music on Hold
Mute
MyOfficeSuite® Desktop and Mobile Apps
Online Management
Online Self-help Documentation
Phone Directory – Employee
Phone System Features
Mobile Softphone
Non-native Phone Numbers (DIDs)
OfficeSuite® Click-to-Call Extension
OfficeSuite® Connector for Salesforce®
OfficeSuite® Connector for Skype for Business
OfficeSuite® Enhanced Dial Tone for Fax
Online Fax
PC Console
PC Softphone
Premium Customer Service
Private Cloud
Toll-free Phone Number
Voicemail Transcription
“OfficeSuite UC™
gave us mobility and
flexibility right out of the box. Our clinicians
now have access to all their incoming office
phone calls and voicemail while out in the
field. It would have cost us three times as much
to accomplish this with our previous vendor.”
Karen Smith
Human Services, Inc. (HSI)

8. Color Touch Screen
LCD Phone
• The ultimate productivity tool for
any executive or manager
• Bright, easy-to-read 7-inch color
LCD touch screen
• 48 self-labeling keys for one-touch
access to powerful applications
48-Key or 24-Key LCD Phone
• The perfect phone for a wide range
of staff; available with 48 or 24 keys
• Self-labeling, backlit LCD screen
immediately updates the
programmable keys
• Completely customizable and
designed for flexible, fast access to
enterprise-class features
16-Key LCD Phone
• Perfectly suited for multiple
user groups
• Completely customizable and
designed for flexibility and ease-of-use
• One-touch access to
powerful applications
• With or without backlight
• Backlit LCD 16-Key Phone
supports GigE
Slim Phone
• The ideal phone for small spaces
• Cost-effective, entry-level
display phone
• A fully programmable phone
for any location
All LCD Phones offer:
• 3 soft keys
• 8 function keys for instant feature access
• Self-labeling keys
• Park and page
• Built-in intercom
• Hands-free speakerphone
• Integrated Ethernet switch
• Voicemail indicator light
• Fax machines
• Entry control systems
• Overhead paging systems
• Gigabit Ethernet is available
OfficeSuite UC™
is compatible
with existing systems, such as:
Advanced Capabilities:
High-Quality Phones and Accessories
Wireless DECT Headset
The ultimate in hands-free comfort and flexibility.
300-foot range!
Powerful Accessories
Wireless DECT Handset
Move around the office without missing calls.
300-foot range!
Programmable Key Modules (Sidecar)
Manage multiple lines by adding up to 96 extra
buttons! Ideal for receptionists.
PoE (Power over Ethernet)
Switches from Cisco®
Put phones anywhere, even places where
you don’t have an electrical outlet. We offer
PoE switches ranging from 8 to 52 ports.

9. Polycom Conference Phone • High-quality conference phone
for mid-sized rooms
• Polycom Acoustic Clarity
technology reduces feedback
from mobile devices
• Superior sound quality and range –
optional expansion microphones
Polycom VVX Camera • Instantly turn your desktop device
into a video conferencing phone
• Simple plug and play capability with
USB power and no requirement for
software drivers
• Leverage previous IT infrastructure
investments and provides broad
interoperability
Polycom VVX 16-Line
or 12-Line Color Touch
Screen Phone
• The ultimate productivity tool for any
executive or manager
• Touch-screen video support
• 16 or 12 lines supported
• 16-Line Color Touch Screen Phone
supports bluetooth headset and is
video conference ready
Polycom VVX 12-Line
Color LCD Phone
• The perfect phone for a wide
range of staff
• Mid-range, color screen with optional
Gigabit Ethernet
• 12 lines supported
Polycom VVX 6-Line
LCD Phone
• Perfectly suited for multiple
user groups
• High-quality entry level phone
• 6 lines supported
Polycom VVX 2-Line or
1-Line LCD Phone
• The ideal phone for home office,
call centers, retail environments,
shared common-areas
• Delivers enterprise grade
sound quality
• 2 lines supported

10. Softphones for PCs, Macs
and Smartphones
• Handle calls and manage the system right from
your mobile device or computer
• Works on Windows PCs, Macs, laptops and virtually
any Apple® or Android™ smartphone or tablet
• Works with Bluetooth headsets for
hands-free comfort
• Completely integrates with your mobile
phone contacts and Microsoft Outlook® for
one-touch dialing
• Outgoing caller ID is your OfficeSuite®
Phone number
• Switch between your office and mobile
phone number
• Use OfficeSuite UC™
minutes rather than expensive
cell phone minutes – helpful for international calls
• Make changes to the system with our mobile-
optimized customer portal, MyOfficeSuite
Cordless Phones
• Increase mobility, mix and match our Cordless
Phone and Cordless Desk Phone as needed
• Perfect for installations where Ethernet cabling is
too expensive or unavailable
• Can be used within 150 feet of the cordless base-
each base supports up to six cordless phones of
either variety
Cordless and Softphone Options
Make and receive calls and get messages from anywhere.

11. Latest OfficeSuite UC™
Feature Additions
OfficeSuite® PC Console
Give your front desk the ultimate tools to quickly and
easily distribute calls to the right person, voicemail
box or department, every time.
OfficeSuite® Call Dialer
How many times have you misdialed a phone number
when searching the web, looking up contacts in email
or within an emailed file? Call Dialer makes virtually
any phone number on your PC and in your browser a
clickable link. When you click it rings your OfficeSuite®
phone – simply pick up or use the speakerphone and
your call is connected.
OfficeSuite® Call Center Services
and Call Recording
Get complete Call Center Service that includes call
evaluations, reporting, call queuing, live status
dashboards and call recording. And, if you just
need inbound and outbound call recording for
quality assurance, training, or compliance, we also
offer a stand-alone Call Recording service for your
convenience.
Further optimize your business with our new features:
OfficeSuite® Connector for Salesforce®
OfficeSuite UC™
helps you vastly improve employee
productivity and visibility by connecting your
Salesforce.com account to our award-winning phone
platform. Your staff increases sales and provides better
customer service by knowing who is calling before
answering the phone.
OfficeSuite® Connector for
Skype for Business
Get seamless integration between your Skype for
Business service and your business’communications,
allowing you to initiate calls from your desk phone
right through your Skype for Business account. No
longer switch between programs to make your calls,
simply copy and paste the phone numbers without
keeping Skype for Business up and running.
Skype is a trade mark of Skype and Broadvidew Networks is not
affiliated, sponsored, authorized or otherwise associated by/with
the Skype group of companies.
OfficeSuite® Click-to-Call Extension
OfficeSuite® Click-to-Call Extension is Broadview’s
Google Chrome™
extension feature. It saves your
employees time from misdials and allows users to
launch calls in seconds.
© 2015 Google Inc. All rights reserved. Chrome™
is a trademark of Google Inc.

12. Send and Receive Faxes on Any Device
Send and receive faxes digitally from anywhere for
free. Fax on virtually any device! Online faxing
simplifies faxing and saves you money – no expensive
hardware, software, paper, ink or even phone lines
required. Never miss a fax no matter where you are.
Use any PC or Mac as a Phone –
Even Your Laptop
Handle calls and manage the system right from
your mobile device or computer with OfficeSuite®
PC and Mac Softphones. They utilize the same
extension and features as your desk phone offering
seamless communications from anywhere. The
Softphones can handle up to three simultaneous calls
and can also be used to record and store calls as .wav
files, helping mobile professionals safeguard
communications and maintain business continuity.
Meet with Anyone, Anywhere
With OfficeSuite HD Meeting®, you can host
online meetings, HD video conferences and audio
conferences for up to 100 people from virtually any
device. Meeting organizers and participants can
use any phone, any PC, Apple Macintosh computer,
iPhone®, iPad® or Android™ device to host or join a
meeting. Collaborate and even share documents no
matter where you are.
Get Calls on Your Office Phone and
Mobile Phone at the Same Time
Mobile Twinning creates instant mobility by allowing
calls to ring in the office and on your cell phone
simultaneously. Never miss or wait around for a call
again. Simply pick up a call on either your cell phone or
desk phone and switch back and forth without anyone
ever knowing the difference.
Manage from Anywhere via the Web
OfficeSuite UC™
is a powerful business unified
communications system that allows you and your
employees to quickly and independently make
changes whenever and wherever you want. You can
re-route calls, re-record greetings, turn on the Digital
Receptionist feature and more without ever stepping
foot in the office.
Read Your Voicemails
OfficeSuite® Voicemail Transcription allows you
to receive full text transcriptions of each of your
voicemail messages as email messages. Perfect for
those who don’t have time to listen to messages.
The transcription service also sends a recording of
voicemails directly to your email in case you’d like
to listen to them. The email transcriptions highlight
important key phrases, making it much easier to
manage and track your voicemails.
OfficeSuite UC™
Enables You to Go Mobile
TO:
FROM:
Online
Fax

13. Get Business Calls on Your
Smartphone or Tablet
OfficeSuite® Mobile Softphone empowers you
to work from anywhere on virtually any tablet
or smartphone, including iPhone®, iPad® and Android™
.
You can make and receive calls directly from the
device of your choice, but use your business number.
No longer use your personal cell phone minutes to
make business calls, or worry about international or
long distance charges.
Use Multiple Devices at Once
Sometimes you need to be in more than one place
at a time. Multi-desking allows you to stay logged
into up to 5 phone devices simultaneously: office
phone(s), PC, Mac and mobile softphones, etc. so no
matter where you are, you’ll never miss a call again.
This is perfect for road warriors, executives with
multiple offices, store managers, and those who
work from home.
Any Workspace Becomes Your Own
Hot-desking enables employees to move around the
workplace and in between other site locations and
utilize any phone. Users simply log in to any phone
and begin making/receiving calls or using any of the
other features of OfficeSuite UC™
. Perfect for offices,
hospitals, retail and businesses that share workspaces
and have employees on the move.
Get Your Voicemails Emailed to You
You can now get your voicemails emailed to you
with the OfficeSuite® Mobile Voicemail App. It
displays a list of all of the messages in your voicemail
box indicating time, caller and status for your
convenience. The App allows you to listen to your
messages, including offering a touch-controlled fast
forward and rewind option. It also allows callback,
forwarding and general integration with the contacts
on your phone.

14. Complete IT solutions portfolio
100% focus on businesses
Award-winning customer service that has
consistently beaten the industry benchmark
Operational support and billing excellence
Dedicated project managers
The Broadview Difference
Recognized as a Unified
Communications leader
by Gartner in the 2013
Magic Quadrant.
About Broadview Networks
Since 1996, Broadview Networks has been helping organizations leverage
technology to improve their operations. With business customers across the country,
we deliver an unparalleled range of services and enterprise levels of support.
Broadview owns, continuously develops, and operates the intellectual property and
patents for the OfficeSuite® platform. Approximately 250,000 business professionals
rely on us every day to connect with their clients and colleagues.
Enlist Broadview as your technology partner to improve productivity and efficiency
while reducing costs and mitigating risks.
Consistently Recognized for Innovation, Service and
Industry-leading Customer Support.
Locations
Headquarters
Rye Brook, New York
Operations Center
King of Prussia, Pennsylvania
TOP
10
Ranked by Infonetics Research
as a Top 10VoIP and UC
Services Provider.
2015 Product of the
Year award from
InternetTelephony.
Named Top
Technology Innovator
by InformationWeek.
www.broadviewnet.com/officesuite
A+BBB Rating

15. Ranked as the #1
Customer Service
Department in 2014.
Received the 2014
Customer Service
Achievement of the
Year award from Silicon
ValleyCommunications.
Ranked #1 Customer Service Team
We have maintained 99.999% Network Uptime and 99.999% Service Platform Uptime.*
That’s less than 6 minutes down the whole year!
Customer Portal
Make updates and personalize keys from absolutely anywhere using our user-friendly
customer portal, MyOfficeSuite. With a simple click-of-the-mouse, you can quickly add
or change employee information, redirect calls for the whole office, record greetings
so they are accurate and fresh, activate and change memory keys and more in
seconds. Plus, the responsive design adapts to any size screen, even a smartphone or
tablet so you can easily make changes on-the-go. MyOfficeSuite even offers the ability
to chat company-wide, unifying your entire organization.
http://MyOfficeSuite.broadviewnet.com
Online Community
Getting help when you need it has never been easier than with our interactive online
community. Quickly search topics and frequently asked questions to get answers
from experts and other customers whenever you need them. Watch demonstrative
videos, attend webinars, view user manuals, read how-to articles, learn about product
updates and releases, post questions and more.
https://community.broadviewnet.com
24/7C
ustomerS
upport1-800-BROADVIEW
Received the
Customer Service
Team of the Year
Award 2016.
*As of 01/31/2016
Received the
Customer Service
Department of the
Year Award 2015.

16. 1-800-BROADVIEW | www.broadviewnet.com
Revised 09/30/2016 REV B
OSP-BR-WO-001