Equip yourself with the knowledge of administration, computer and management procedures necessary to succeed in any professional office or business environment with this innovative online course. The Office Management and Administration Diploma is taught by expert instructors with ongoing professional engagement, teaching you immediately applicable practical skills. See details: https://bit.ly/2MhLjo1

1. 4/1/2019 Office Management and Administration Diploma - One Education
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O ce Management and Administration
Diploma
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O ce Management and Administration Diploma
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Introduction
Equip yourself with the knowledge of administration, computer and management procedures necessary to
succeed in any professional o ce or business environment with this innovative online course. The O ce
Management and Administration Diploma is taught by expert instructors with ongoing professional
engagement, teaching you immediately applicable practical skills.
Course description
The O ce Management and Administration Diploma is an informative, accessible and user-friendly
quali cation covering key skills applicable across a range of business areas and industries. Through online
study materials, video lessons and practical assessments you will learn essential professional
communication and time management skills, how to successfully implement e ective o ce procedures,
working as a personal assistant as well as transferable business management and writing expertise.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected
device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at
your own pace.
You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The
assessment is delivered through our online learning platform. You will receive the results of your
assessment immediately upon completion.
While I receive a certi cate of completion?
O ce Management and Administration
Diploma
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Upon successful completion you will qualify for the UK and internationally-recognised professional
quali cation and you can choose to make your achievement formal by obtaining your PDF Certi cate at a
cost of £9 and Hardcopy Certi cate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise
and boost your CV with key skills and an accredited quali cation attesting to your knowledge.
The O ce Management and Administration Diploma is open to all, with no formal entry requirements. All
you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to
be over the age of 16.
COURSE CURRICULUM
Admin Support 
 Module One – Getting Started 00:30:00
 Module Two – Getting Organized (I) 01:00:00
 Module Three – Getting Organized (II) 01:00:00
 Module Four – Managing Time 01:00:00
 Module Five – Getting It All Done On Time 01:00:00
 Module Six – Special Tasks 01:00:00
 Module Seven – Verbal Communication Skills 01:00:00
 Module Eight – Non-Verbal Communication Skills 01:00:00
 Module Nine – Empowering Yourself 01:00:00
 Module Ten – The Team of Two 01:00:00
 Module Eleven – Taking Care of Yourself 01:00:00
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 Module Twelve – Wrapping Up 00:30:00
Administrative Management 
 Module One – Getting Started 00:30:00
 Module Two – Why Your O ce Needs Administrative Procedures 01:00:00
 Module Three – Gathering the Right Tools 01:00:00
 Module Four – Identifying Procedures to Include 01:00:00
 Module Five – Top Five Procedures to Record 01:00:00
 Module Six – What to Include in Your Binder (I) 01:00:00
 Module Seven – What to Include in Your Binder (II) 01:00:00
 Module Eight – Organizing Your Binder 01:00:00
 Module Nine – What Not to Include in the Procedure Guide 01:00:00
 Module Ten – Share O ce Procedure Guide 01:00:00
 Module Eleven – Successfully Executing the Guide 01:00:00
 Module Twelve – Wrapping Up 00:30:00
Organisational Skills 
 Module One – Getting Started 00:30:00
 Module Two – Remove the Clutter 01:00:00
 Module Three – Prioritize 01:00:00
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 Module Four – Scheduling Your Time 01:00:00
 Module Five – To Do Lists 01:00:00
 Module Six – Paper and Paperless Storage 01:00:00
 Module Seven – Organization in Your Work Area 01:00:00
 Module Eight – Tools to Fight Procrastination 01:00:00
 Module Nine – Organizing Your Inbox 01:00:00
 Module Ten – Avoid the Causes of Disorganization 01:00:00
 Module Eleven – Discipline is the Key to Stay Organized 01:00:00
 Module Twelve – Wrapping Up 00:30:00
Business Writing 
 Module One – Getting Started 00:30:00
 Module Two – Working with Words 01:00:00
 Module Three – Constructing Sentences 01:00:00
 Module Four – Creating Paragraphs 01:00:00
 Module Five – Writing Meeting Agendas 01:00:00
 Module Six – Writing E-mails 01:00:00
 Module Seven – Writing Business Letters 01:00:00
 Module Eight – Writing Proposals 01:00:00
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 Module Nine – Writing Reports 01:00:00
 Module Ten – Other Types of Documents 01:00:00
 Module Eleven – Proofreading and Finishing 01:00:00
 Module Twelve – Wrapping Up 00:30:00
Self Esteem & Confidence Building 
 Module One – Getting Started 01:00:00
 Module Two – What Does Self-Con dence Mean To You 01:00:00
 Module Three – Obstacles to Our Goals 01:00:00
 Module Four – Communication Skills 01:00:00
 Module Five – The Importance of Goal Setting 01:00:00
 Module Six – Feeling the Part 01:00:00
 Module Seven – Looking the Part 01:00:00
 Module Eight – Sounding the Part 01:00:00
 Module Nine – Powerful Presentations 00:30:00
 Module Ten – Coping Techniques 01:00:00
 Module Eleven – Dealing with Di cult Behavior 00:30:00
 Module Twelve – Wrapping Up 00:15:00
Microsoft Word 
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 Module One – Getting Started 00:30:00
 Module Two – Opening 01:00:00
 Module Three – Working with the Interface 01:00:00
 Module Four – Your First Document 01:00:00
 Module Five – Basic Editing Tasks 01:00:00
 Module Six – Basic Formatting Tasks 01:00:00
 Module Seven – Formatting Paragraphs 01:00:00
 Module Eight – Advanced Formatting Tasks 01:00:00
 Module Nine – Working with Styles 01:00:00
 Module Ten – Formatting the Page 01:00:00
 Module Eleven – Sharing Your Document 01:00:00
 Module Twelve – Wrapping Up 00:30:00
 Word for Newbies – Activities 00:00:00
Microsoft PowerPoint 
 Module One – Getting Started 00:30:00
 Module Two – Opening PowerPoint 01:00:00
 Module Three – Working with the Interface 01:00:00
 Module Four – Your First Presentation 01:00:00
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 Module Five – Working with Text 01:00:00
 Module Six – Formatting Text and Paragraphs 01:00:00
 Module Seven – Adding Pictures 01:00:00
 Module Eight – Advanced Formatting Tasks 01:00:00
 Module Nine – Working with Transitions and Animations 01:00:00
 Module Ten – Setting Up Your Slide Show 01:00:00
 Module Eleven – Showtime! 01:00:00
 Module Twelve – Wrapping Up 00:30:00
 PowerPoint Essential Activities 00:00:00
Microsoft Excel 
 Module One – Getting Started 00:30:00
 Module Two – Opening Excel 01:00:00
 Module Three – Working with the Interface 01:00:00
 Module Four – Your First Worksheet 01:00:00
 Module Five – Viewing Excel Data 01:00:00
 Module Six – Building Formulas 01:00:00
 Module Seven – Using Excel Functions 01:00:00
 Module Eight – Using Quick Analysis 01:00:00
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 Module Nine – Formatting Your Data 01:00:00
 Module Ten – Using Styles, Themes, and E ects 01:00:00
 Module Eleven – Printing and Sharing Your Workbook 01:00:00
 Module Twelve – Wrapping Up 01:00:00
 Excel for Newbies – Activities 00:00:00
Mock Exam 
- Mock Exam – O ce Management and Administration Diploma 00:30:00
Final Exam 
- Final Exam – O ce Management and Administration Diploma 00:30:00
Refer a Friend 
 Refer a Friend and Claim One Course for FREE 00:00:00
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