This document describes a Diploma in Receptionist Skills course offered by Edukite. The course is free to study and takes approximately 7 hours to complete over 1 day. It is comprised of 36 modules covering topics like communication skills, time management, and Microsoft Word. Upon successful completion of the required assignments, students have the option to pay £49 for an official certificate. The course has received positive reviews and has been completed by over 1,600 students.

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HOME / COURSE / EMPLOYABILITY / DIPLOMA IN RECEPTIONIST SKILLS
Diploma in Receptionist Skills
( 9 REVIEWS ) 1607 STUDENTS
Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the
receptionists in …
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LEVEL 3 - DIPLOMA
COURSE BADGE
COURSE CERTIFICATE
36NUMBER OF UNITS
0NUMBER OF QUIZZES
1 DAY, 7 HOURS
HOME CURRICULUM REVIEWS
Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the
receptionists in your organization, then it is important to learn how to become a professional
receptionist. This is important since you will be the front-line person of the organization and their
impression of the business might come from you since you are the rst person they would be
dealing with. Basically this course is for businessmen, entrepreneurs or professionals that need to
know about of ce management and people who have an interest in becoming a professional
receptionist.
Assessment
This course does not involve any written exams. Students need to answer 5 assignment questions to
complete the course, the answers will be in the form of written work in pdf or word. Students can
write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers
are submitted, the tutor will check and assess the work.
Certification
Edukite courses are free to study. To successfully complete a course you must submit all the
assignment of the course as part of the assessment. Upon successful completion of a course, you can
choose to make your achievement formal by obtaining your Certi cate at a cost of £49.
Having an Of cial Edukite Certi cation is a great way to celebrate and share your success. You can:
Add the certi cate to your CV or resume and brighten up your career
Show it to prove your success
COURSE CURRICULUM

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Answering Telephones
Module One – Getting Started 00:30:00
Module Two – Core Skills Required 01:00:00
Module Three – Self-Management (I) 01:00:00
Module Four – Self-Management (II) 01:00:00
Module Five – Time Management (I) 01:00:00
Module Six – Time Management (II) 01:00:00
Module Seven – Organizing and Planning (I) 01:00:00
Module Eight – Organizing and Planning (II) 01:00:00
Module Nine – Communication (I) 01:00:00
Module Ten – Communication (II) 01:00:00
Module Eleven – Additional Challenges 01:00:00
Module Twelve – Wrapping Up 00:30:00
Communication Skills
Techniques To Be A Spontaneous Speaker 01:00:00
Knowledge Is Power – So Enrich Your Knowledge 01:00:00
Remarkable Tips To Introduce Yourself 01:00:00
Simple Strategies That Promote Conversations 01:00:00

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Speaking From The Heart 01:00:00
Learn To Be A Good Listener First 00:30:00
Stop Bragging About Yourself 01:00:00
Easy Way To Start A Conversation 01:00:00
Handle Criticism Smartly 01:00:00
Asking For What You Want 00:30:00
MS Word
Module One – Getting Started 00:30:00
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00

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Module Twelve – Wrapping Up 00:30:00
Assessment
Submit Your Assignment 00:00:00
Certi cation 00:00:00
COURSE REVIEWS
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