The course will help you to gain the mandatory skills for working in an office environment. Throughout the course, you will go through to the journey of learning the administrative and office skills. At first, the course illustrates the necessary administration skills including time management, communications skills and more. Then the course helps you to learn the formats of developing various types of business writing such as proposal writing, writing emails, writing agendas, business letters, etc. See more......https://bit.ly/2ppXHth

1. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 1/16
HOME / COURSE / HR AND LEADERSHIP / ACCOUNTING / MANAGEMENT / MICROSOFT OFFICE
/ OFFICE ADMINISTRATION DIPLOMA LEVEL 3
O ce Administration Diploma Level 3
( 8 REVIEWS ) 712 STUDENTS
Master the essential skills that you need to know for working or running a company with the course. The
course …

£16.00£309.00
1 YEAR
TAKE THIS COURSE

2. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 2/16
   
INTERMEDIATE
COURSE BADGE
COURSE CERTIFICATE
114NUMBER OF UNITS
2NUMBER OF QUIZZES
4 DAYS, 4 HOURS
HOME CURRICULUM
Master the essential skills that you need to know for working or running a company with the
course.
The course will help you to gain the mandatory skills for working in an o ce environment.
Throughout the course, you will go through to the journey of learning the administrative and
o ce skills. At rst, the course illustrates the necessary administration skills including time
management, communications skills and more. Then the course helps you to learn the
formats of developing various types of business writing such as proposal writing, writing
emails, writing agendas, business letters, etc.
The course explains the essential concepts regarding bookkeeping and payroll. You will also
know to handle phone calls e ciently and know how to provide the best customer service for
your clients.
Apart from these, the course trains you the mandatory skills and techniques for using
Microsoft O ce Word, Excel, PowerPoint, Access and Outlook. Upon successful completion,
you will gain enough knowledge to work e ciently.
Key features of the course:
Lifetime access to the course
No hidden fees, only pay the price of the course which includes exam fees.
Recognised quali cation upon successful completion of the course
Study from anywhere, anytime, whenever it is convenient for you.
A ordable and engaging e-learning study materials
Study at your own pace from tablet, PC or smartphone
Online tutor support when you are in need.

3. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 3/16
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Who is this course for?
There is no experience or previous quali cations required for enrolment on this course. It is
available to all students, of all academic backgrounds.
Assessment and Certi cation
The course is assessed online with a multiple-choice test, which is marked automatically. You
will know instantly whether you have passed or not. Those who pass this test will have the
quali cation of O ce Administration Diploma Level 3. Certi cate will be produced in PDF
format at an additional cost of £14.99 and Printed Hardcopy at £21.
Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
COURSE CURRICULUM

4. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 4/16
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Module Twelve – Wrapping Up 00:30:00
Business Writing
Module One – Getting Started 00:30:00
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Bookkeeping & Payroll Management
Module One – Introduction 00:30:00
Module Two – Basic Terminology 01:00:00
Module Three – Basic Terminology (II) 01:00:00

5. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 5/16
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Module Four – Accounting Methods 01:00:00
Module Five – Keeping Track of Your Business 01:00:00
Module Six – Understanding the Balance Sheet 01:00:00
Module Seven – Other Financial Statements 01:00:00
Module Eight – Payroll Accounting Terminology 01:00:00
Module Nine – End of Period Procedures 01:00:00
Module Ten – Financial Planning, Budgeting and Control 01:00:00
Module Eleven – Auditing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Customer Service and Telephone Handling
Module One – Getting Started 00:30:00
Module Two – Aspects of Phone Etiquette 01:00:00
Module Three – Using Proper Phone Language 01:00:00
Module Four – Eliminate Phone Distractions 01:00:00
Module Five – Inbound Calls 01:00:00
Module Six – Outbound Calls 01:00:00
Module Seven – Handling Rude or Angry Callers 01:00:00
Module Eight – Handling Intero ce Calls 01:00:00

6. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 6/16
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Module Nine – Handling Voicemail Messages 01:00:00
Module Ten – Methods of Training Employees 01:00:00
Module Eleven – Correcting Poor Telephone Etiquette 01:00:00
Module Twelve – Wrapping Up 00:30:00
Microsoft Word
Module One – Getting Started 00:30:00
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Module Twelve – Wrapping Up 00:30:00
Word for Newbies – Activities 00:00:00

7. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 7/16
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Microsoft Excel
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and E ects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Excel for Newbies – Activities 00:00:00
Microsoft PowerPoint
Module One – Getting Started 00:30:00
Module Two – Opening PowerPoint 01:00:00
Module Three – Working with the Interface 01:00:00

8. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 8/16
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Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00
Module Eleven – Showtime! 01:00:00
Module Twelve – Wrapping Up 00:30:00
PowerPoint Essential Activities 00:00:00
Microsoft Access
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Access 01:00:00
Module Three – An Introduction to Databases 01:00:00
Module Four – Sharing Data Using Apps 01:00:00
Module Five – Working in Your App 01:00:00
Module Six – An Introduction to Desktop Databases 01:00:00
Module Seven – Performing Basic Table Tasks 01:00:00

9. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 9/16
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Module Eight – Working with Fields 01:00:00
Module Nine – Working with Table Relationships 01:00:00
Module Ten – An Introduction to Queries, Forms, and Reports 01:00:00
Module Eleven – Protecting Your Data 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities – Microsoft Access for Beginners 00:00:00
Microsoft Outlook
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Outlook 01:00:00
Module Three – Understanding the Interface 01:00:00
Module Four – Working with the Message List and the Reading Pane 01:00:00
Module Five – Using Message List Commands 01:00:00
Module Six – Creating a New Email 01:00:00
Module Seven – Managing Email 01:00:00
Module Eight – Searching for Items 01:00:00
Module Nine – An Introduction to the Calendar 01:00:00
Module Ten – An Introduction to Tasks 01:00:00
Module Eleven – An Introduction to Contact 01:00:00

10. 9/21/2018 Office Administration Diploma Level 3 - London Institute of Business and Management and Management
https://www.libm.co.uk/course/office-administration-online-course/ 10/16
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Module Twelve – Wrapping Up 00:30:00
Activities – Microsoft Outlook for Beginners 00:00:00
Recommended Reading
Recommended Reading : O ce Administration Online Course 00:00:00
Mock Exam
Mock Exam- Final Exam- O ce Administration Diploma Level 3 00:30:00
Final Exam
Final Exam- O ce Administration Diploma Level 3 00:30:00
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