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Organization development
Team building of AIA
case analysis
Name:yang dongzheng
概述
 1. What is teamwork
 2. Key elements of building an efficient team
 3. Problems of AIA
 4. Solution
Team spirit mainly includes the following three
aspects:
1. In terms of the relationship between the team and
its members, team spirit is shown by the strong
sense of belonging of team members to the team.
2. In terms of the relationship between team members,
team spirit is manifested as mutual cooperation
and integration among members.
3. In terms of the attitude of team members to team
affairs, team spirit is shown by the team members'
dedication and all-round commitment to team
affairs.
1.What is teamwork?
一个真正的团队应该有一个共同的目标,其成员行为之间相互依存相互影响,并且能很好地合作,以追求集体的成功。
重视沟通,喜欢合作,多才多艺;
不带偏见地兼容各种有价值的意见,甚为客观
4、沟通良好
团队角色:完美主义者(FI)
沉着、冷静、坚毅、执着,在团队决策中和团队处于危难时,能发挥主心骨的作用,但其情绪发生慢而弱,内心少外露,对团队内的沟
通有负面影响。
不带偏见地兼容各种有价值的意见,甚为客观
计划性好,组织纪律性强,但是行动拖沓,不易发现新问题。
团队成员的个性对团队建设有着深远影响,这主要表现在:
在团队建设中,应超越思维与行为的局限,努力提高人际关系能力,促进相互交流。
一个真正的团队应该有一个共同的目标,其成员行为之间相互依存相互影响,并且能很好地合作,以追求集体的成功。
他们提供令人满意且具挑战性的工作环境。
美国友邦公司的团队建设
团队角色:监督员(ME)
对没有把握的主意不感兴趣
2. Key elements of building an efficient team
 1 Mutual trust
 2 Team consciousness
 3 Role Assignment
 4 effective communication
 5 Effective incentives
3. Problems of AIA
 4. Good communication (how can we communicate effectively?)
 5. Division of labor and collaboration (how to operate in specific work?)
 Yes, internal service with external service
 6. Reasonable incentives (what if there are not enough conditions?)
 Yes, commission bonus, training, promotion (directors are promoted
internally), tourism
 7. Reasonable and perfect system (what should we do if the system is
unreasonable at present?)
 Have and perfect training, management and incentive system
 8. Harmonious team atmosphere (how to cultivate a good working
atmosphere?)
 Yes, (keep a fresh and neat image and never forget to greet each other)
4. Solution
 1. Role assignment
 There is a problem. There are too few roles, only director, internal and external
 Improvement method: the leader assigns roles according to the characteristics of
team members, and hands them over to the corresponding person according to the
specific situation of each business, so as to strengthen team cooperation
 2. Effective communication
 There is a problem. The field staff are more dependent on themselves. The field
staff usually complete their business independently
 Improvement method: strengthen communication between field staff, regularly hold
business exchange meetings and training in formal occasions, and organize dinner
parties and tourism in informal occasions to enhance the feelings of members
 3. Effective incentives
 Tourism, annual leave and bonus

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OD AIA.pptx