SOCIAL	
  MEDIA	
  INNOVATIONS
          October	
  2012




Monday, December 3, 2012
News	
  Items



                           2

Monday, December 3, 2012
Tumblr	
  was	
  named	
  a	
  preferred	
     •	
  Union	
  Metrics	
  was	
  announced	
  as	
  Tumblr’s	
  first	
  and	
  
                                                           only	
  preferred	
  third-­‐party	
  analy<cs	
  tool
           third-­‐party	
  analyEcs	
  tool	
  and	
  
           released	
  a	
  new	
  photo	
  sharing	
     •	
  Tumblr	
  also	
  released	
  a	
  standalone	
  iPhone	
  app	
  that	
  
           applicaEon.                                     allows	
  users	
  to	
  group	
  pictures	
  together	
  into	
  
                                                           photosets,	
  which	
  has	
  differen<ated	
  photo-­‐pos<ng	
  on	
  
                                                           Tumblr	
  from	
  Instagram,	
  Facebook	
  Camera	
  and	
  TwiEer


                                                          •	
  Photosets	
  are	
  assigned	
  their	
  own	
  photoset.com	
  
                                                           unique	
  URLs	
  which	
  can	
  be	
  used	
  for	
  sharing	
  on	
  social	
  
                                                           networks




                                                                                                                                                3

Monday, December 3, 2012
LinkedIn	
  refreshed	
  its	
  profile	
     •	
  LinkedIn	
  users	
  now	
  have	
  new	
  photo,	
  biography	
  and	
  
                                                         edi<ng	
  op<ons	
  for	
  user	
  profiles
           pages	
  and	
  enabled	
  users	
  to	
  
           “follow”	
  industry	
  leaders.             •	
  Users	
  can	
  “endorse”	
  other	
  users	
  for	
  a	
  par<cular	
  skill	
  
                                                         with	
  a	
  single	
  click


                                                        •	
  Users	
  can	
  now	
  like,	
  comment	
  on	
  or	
  share	
  other	
  
                                                         users’	
  status	
  updates


                                                        •	
  LinkedIn	
  users	
  can	
  now	
  follow	
  150	
  selected	
  industry	
  
                                                         leaders,	
  including	
  Pete	
  Cashmore,	
  Barack	
  Obama	
  and	
  
                                                         former	
  Merrill	
  Lynch	
  President	
  Sallie	
  Krawcheck,	
  are	
  
                                                         now	
  pos<ng	
  original	
  content	
  to	
  the	
  site



                                                                                                                                                 4

Monday, December 3, 2012
TwiLer	
  to	
  add	
  photo	
  filters.   •	
  TwiEer,	
  which	
  once	
  tried	
  to	
  buy	
  Instagram,	
  is	
  
                                                      planning	
  on	
  launching	
  a	
  similar	
  service,	
  a	
  range	
  of	
  
                                                      photo	
  filters	
  that	
  users	
  can	
  add	
  to	
  pictures	
  uploaded	
  
                                                      to	
  TwiEer


                                                     •	
  Instagram	
  CEO	
  Kevin	
  Systrom	
  has	
  noted	
  that	
  he	
  is	
  
                                                      not	
  threatened	
  by	
  the	
  move,	
  given	
  that	
  Instagram	
  “is	
  
                                                      a	
  community	
  and	
  not	
  a	
  filter	
  app”




                                                                                                                                         5

Monday, December 3, 2012
Facebook	
  rolls	
  out	
  a	
  new	
  Pages	
     •	
  Facebook	
  announced	
  Global	
  Pages,	
  a	
  new	
  structure	
  
                                                                that	
  allows	
  global	
  brands	
  to	
  provide	
  improved	
  
           structure	
  for	
  global	
  brands.                localized	
  experiences


                                                                •	
  Brands	
  will	
  have	
  one	
  URL	
  they	
  can	
  promote	
  to	
  their	
  
                                                                 global	
  audience;	
  users	
  will	
  be	
  automa<cally	
  directed	
  
                                                                 to	
  the	
  best	
  version	
  of	
  the	
  Page	
  for	
  them	
  -­‐-­‐	
  with	
  
                                                                 localized	
  cover	
  photos,	
  Page	
  apps,	
  News	
  Feed	
  
                                                                 stories,	
  profile	
  photos,	
  milestones	
  and	
  “About”	
  info


                                                                •	
  Brands	
  can	
  boast	
  a	
  cumula<ve	
  fan	
  count	
  and	
  PTAT	
  
                                                                 (People	
  Talking	
  About	
  This),	
  and	
  benefit	
  from	
  a	
  
                                                                 global	
  insights	
  dashboard


                                                               AEen<on’s	
  POV
                                                                                                                                                          6

Monday, December 3, 2012
Pinterest	
  becomes	
  one	
  of	
  the	
               •	
  ComScore	
  placed	
  Pinterest	
  in	
  its	
  list	
  of	
  the	
  top	
  50	
  
                                                                     most-­‐visited	
  Web	
  sites	
  in	
  the	
  U.S.	
  for	
  the	
  first	
  <me,	
  
           top	
  50	
  most	
  visited	
  Web	
  sites	
  in	
      with	
  25	
  million	
  unique	
  visitors
           the	
  U.S.
                                                                    •	
  Pinterest’s	
  recently	
  launched	
  iPad	
  app	
  accounts	
  for	
  
                                                                     55%	
  of	
  its	
  mobile	
  visitors


                                                                    •	
  Bizrate	
  asked	
  consumers	
  to	
  list	
  why	
  they	
  used	
  
                                                                     specific	
  social	
  media	
  plaaorms;	
  Pinterest	
  was	
  listed	
  
                                                                     four	
  <mes	
  more	
  than	
  Facebook	
  as	
  a	
  channel	
  used	
  for	
  
                                                                     inspiring	
  purchases




                                                                                                                                                              7

Monday, December 3, 2012
1	
  billion	
  users	
  to	
  access	
  social	
     •	
  Gartner	
  predicts	
  that,	
  with	
  the	
  growth	
  of	
  
                                                                  smartphones	
  and	
  tablets,	
  there	
  will	
  be	
  1	
  billion	
  
           networks	
  via	
  mobile	
  by	
  2014.               people	
  accessing	
  social	
  networks	
  on	
  their	
  mobile	
  
                                                                  devices	
  by	
  2014


                                                                 •	
  Facebook	
  already	
  cites	
  that	
  40%	
  of	
  its	
  ac<ve	
  users,	
  
                                                                  or	
  400	
  million	
  people,	
  currently	
  use	
  mobile	
  devices	
  to	
  
                                                                  access	
  the	
  site


                                                                 •	
  Gartner	
  also	
  notes	
  that	
  pure-­‐play	
  mobile	
  social	
  
                                                                  networks	
  like	
  Instagram,	
  Foursquare	
  and	
  Path,	
  will	
  
                                                                  con<nue	
  to	
  grow




                                                                                                                                                        8

Monday, December 3, 2012
Case	
  Studies:	
  ALenEon



                                         9

Monday, December 3, 2012
Partnering	
  strategically	
  to	
  gain	
  awareness	
  from	
     •	
  Zynga	
  and	
  Honda’s	
  new	
  mobile	
  campaign	
  will	
  take	
  
           an	
  audience	
  primarily	
  found	
  on	
  mobile:                 place	
  in	
  Zynga’s	
  Scramble	
  With	
  Friends,	
  allowing	
  
                                                                                 players	
  to	
  earn	
  prizes	
  like	
  in-­‐game	
  credits	
  and	
  virtual	
  
           Honda	
  partnered	
  with	
  Zynga	
                                 goods	
  upon	
  interac<ng	
  with	
  the	
  ads
           for	
  the	
  game	
  maker’s	
  first	
  
           reward-­‐based	
  mobile	
  ad	
                                     •	
  Users	
  play	
  on	
  a	
  branded	
  game	
  board	
  and	
  locate	
  
                                                                                 words	
  “Accord,”	
  “luxury”	
  and	
  “new”	
  to	
  earn	
  their	
  
           campaign.                                                             rewards


                                                                                •	
  The	
  partnership	
  is	
  part	
  of	
  the	
  2013	
  Honda	
  Accord	
  “It	
  
                                                                                 Starts	
  With	
  You”	
  program




                                                                                                                                                                           10

Monday, December 3, 2012
HosEng	
  a	
  stunt	
  to	
  generate	
  global	
  awareness:   •	
  Red	
  Bull	
  partnered	
  with	
  Felix	
  Baumgartner	
  to	
  have	
  
                                                                             the	
  athlete	
  skydive	
  from	
  the	
  stratosphere	
  (wearing	
  a	
  
           Red	
  Bull	
  sent	
  an	
  extreme	
                            branded	
  suit,	
  jumping	
  from	
  a	
  branded	
  space	
  capsule)	
  
                                                                             and	
  break	
  the	
  speed	
  of	
  sound	
  during	
  the	
  fall
           athlete	
  to	
  the	
  stratosphere	
  for	
  
           a	
  record-­‐breaking	
  skydive.
                                                                            •	
  The	
  stunt	
  was	
  broadcast	
  on	
  over	
  40	
  networks	
  across	
  
                                                                             50	
  countries,	
  130	
  digital	
  outlets	
  and	
  received	
  an	
  
                                                                             addi<onal	
  8	
  million	
  views	
  through	
  the	
  YouTube	
  
                                                                             livestream	
  (a	
  record	
  for	
  the	
  video	
  site,	
  as	
  well)


                                                                            •	
  Red	
  Bull's	
  Facebook	
  post-­‐jump	
  photo	
  gained	
  216k	
  
                                                                             Likes,	
  10k	
  comments	
  and	
  over	
  29k	
  shares	
  within	
  40	
  
                                                                             minutes;	
  on	
  TwiEer,	
  half	
  the	
  worldwide	
  trending	
  
                                                                             topics	
  were	
  related	
  to	
  the	
  event


                                                                                                                                                                  11

Monday, December 3, 2012
Engulfing	
  users	
  in	
  the	
  brand	
  narraEve	
  with	
     •	
  Pixar	
  launched	
  a	
  fake,	
  yet	
  comprehensive,	
  “college	
  
           compelling	
  content:                                             website”	
  to	
  promote	
  Monsters	
  University,	
  which	
  is	
  
                                                                              slated	
  for	
  release	
  in	
  summer	
  2013
           Pixar	
  developed	
  a	
  “college	
  
           website”	
  to	
  promote	
  Monsters	
                           •	
  The	
  working	
  website	
  features	
  pages	
  commonly	
  
           University.                                                        found	
  on	
  college	
  websites:	
  admissions,	
  courses,	
  
                                                                              academics,	
  campus	
  life,	
  store,	
  alumni	
  news,	
  history


                                                                             •	
  A	
  password-­‐protected	
  sec<on	
  called	
  M.U.	
  Net	
  
                                                                              suggests	
  more	
  content	
  will	
  be	
  added	
  leading	
  up	
  to	
  
                                                                              the	
  premiere


                                                                             Site	
  Link



                                                                                                                                                              12

Monday, December 3, 2012
Engaging	
  consumers	
  in	
  a	
  creaEve	
  execuEon	
     •	
  Coke	
  Zero	
  challenged	
  unsuspec<ng	
  commuters	
  to	
  
           that	
  highlights	
  both	
  brand	
  partners:               play	
  James	
  Bond	
  for	
  a	
  chance	
  to	
  win	
  <ckets	
  to	
  Skyfall	
  
                                                                          in	
  a	
  
           Coke	
  Zero	
  issued	
  challenges	
  to	
  
           commuters	
  for	
  Eckets	
  to	
                            •	
  Commuters	
  had	
  to	
  race	
  up	
  stairs,	
  jump	
  and	
  duck	
  out	
  
           Skyfall.                                                       of	
  the	
  way	
  of	
  props	
  and	
  actors,	
  and	
  sing	
  the	
  007	
  
                                                                          theme	
  song	
  to	
  win


                                                                         •	
  The	
  video	
  of	
  various	
  commuters	
  comple<ng	
  the	
  
                                                                          challenge	
  has	
  received	
  more	
  than	
  9	
  million	
  views


                                                                         Video	
  Link




                                                                                                                                                                    13

Monday, December 3, 2012
Case	
  Studies:	
  ConsideraEon



                                              14

Monday, December 3, 2012
Rethinking	
  product	
  placement	
  through	
  digital	
     •	
  Target	
  worked	
  with	
  Hollywood	
  actors,	
  including	
  
           content	
  creaEon:                                             Kristen	
  Bell,	
  on	
  Falling	
  For	
  You,	
  where	
  viewers	
  can	
  buy	
  
                                                                           featured	
  products	
  without	
  pausing	
  the	
  video
           Target	
  featured	
  Hollywood	
  
           talent	
  in	
  a	
  shoppable	
  romanEc	
                    •	
  As	
  the	
  film	
  progresses,	
  over	
  100	
  Target	
  items	
  appear	
  
           comedy	
  film.                                                  in	
  a	
  scrolling	
  sidebar	
  to	
  the	
  right	
  of	
  the	
  video,	
  where	
  
                                                                           users	
  can	
  click	
  to	
  “favorite”	
  items	
  and	
  buy	
  them	
  when	
  
                                                                           the	
  video	
  ends


                                                                          •	
  Users	
  can	
  also	
  share	
  the	
  items	
  from	
  the	
  home,	
  
                                                                           apparel,	
  accessories	
  and	
  beauty	
  departments,	
  onto	
  
                                                                           Facebook,	
  Pinterest	
  and	
  TwiEer


                                                                          Film	
  Site	
  Link


                                                                                                                                                                       15

Monday, December 3, 2012
Driving	
  new	
  sources	
  of	
  revenue	
  through	
     •	
  Fancy	
  Box	
  is	
  a	
  monthly	
  delivery	
  service	
  of	
  curated	
  
           crowdsourcing:                                               goods,	
  the	
  top	
  items	
  that	
  were	
  “fancy’d”	
  within	
  the	
  
                                                                        user’s	
  favorite	
  categories	
  on	
  Fancy
           Fancy	
  launched	
  a	
  monthly	
  
           subscripEon	
  service,	
  Fancy	
  Box,	
                  •	
  The	
  service,	
  similar	
  to	
  BirchBox,	
  further	
  defines	
  
           that	
  is	
  curated	
  by	
  its	
  own	
  users:          Fancy	
  as	
  the	
  “Pinterest	
  for	
  shopping,”	
  ac<va<ng	
  users	
  
                                                                        to	
  purchase	
  (versus	
  compiling	
  items	
  on	
  a	
  wish	
  list)


                                                                       •	
  Monthly	
  subscrip<on	
  costs	
  $30	
  and	
  each	
  box	
  
                                                                        contains	
  over	
  $60	
  of	
  products




                                                                                                                                                             16

Monday, December 3, 2012
Case	
  Studies:	
  AcquisiEon



                                            17

Monday, December 3, 2012
Providing	
  in-­‐store	
  convenience	
  to	
  shoppers	
     •	
  Further	
  differen<a<ng	
  itself	
  from	
  other	
  big	
  box	
  
           who	
  may	
  have	
  otherwise	
  turned	
  online:            retailers	
  and	
  Amazon	
  this	
  holiday	
  season,	
  Target	
  has	
  
                                                                           tagged	
  the	
  top	
  20	
  toys	
  of	
  the	
  season	
  in	
  its	
  stores	
  with	
  
           Target	
  used	
  QR	
  codes	
  in	
  aisles	
                 QR	
  codes	
  so	
  parents	
  can	
  shop	
  for	
  their	
  kids’	
  toys	
  
                                                                           without	
  ruining	
  the	
  surprise
           for	
  parents	
  to	
  secretly	
  shop	
  for	
  
           holiday	
  toys.
                                                                          •	
  Shoppers	
  scan	
  marked	
  toys	
  using	
  the	
  Target	
  app	
  and	
  
                                                                           ship	
  it	
  for	
  free	
  to	
  anyone	
  in	
  the	
  US




                                                                                                                                                                          18

Monday, December 3, 2012
Delivering	
  uElity	
  and	
  value	
  to	
  consumers	
  at	
     •	
  Kraq	
  partnered	
  with	
  News	
  America	
  Marke<ng,	
  
           point-­‐of-­‐purchase	
  through	
  new	
  technology:               publisher	
  of	
  coupons	
  in	
  the	
  U.S.	
  and	
  Canada,	
  and	
  
                                                                                thinaire	
  to	
  pilot	
  a	
  near	
  field	
  communica<on	
  (NFC)	
  
           Kra_	
  piloted	
  an	
  NFC	
  mobile	
                             program	
  in	
  five	
  grocery	
  stores	
  in	
  San	
  Francisco
           markeEng	
  program	
  in	
  grocery	
  
           stores.                                                             •	
  Shoppers	
  who	
  tapped	
  their	
  smartphones	
  at	
  the	
  shelf	
  
                                                                                were	
  launched	
  into	
  interac<ve	
  experiences,	
  e.g.	
  
                                                                                instant	
  download	
  of	
  the	
  Kraq	
  i-­‐Food	
  Assistant	
  app,	
  
                                                                                interac<ons	
  with	
  the	
  brand’s	
  recipes


                                                                               •	
  Engagement	
  through	
  NFC	
  “taps”	
  was	
  12	
  <mes	
  higher	
  
                                                                                than	
  engagement	
  with	
  QR	
  codes,	
  consumer	
  
                                                                                engagement	
  <me	
  at	
  shelf	
  increased	
  to	
  48	
  seconds	
  
                                                                                (from	
  5-­‐10)	
  and	
  more	
  than	
  36%	
  of	
  engaged	
  shoppers	
  
                                                                                converted	
  it	
  into	
  ac<on

                                                                                                                                                                  19

Monday, December 3, 2012
Case	
  Studies:	
  Engagement



                                            20

Monday, December 3, 2012
AugmenEng	
  the	
  ecommerce	
  experience	
  with	
     •	
  Disney	
  Store’s	
  new	
  ecommerce	
  site	
  allows	
  shoppers	
  
           user	
  personalizaEon:                                    to	
  	
  record	
  and	
  customize	
  a	
  “Disney	
  Magical	
  Message”	
  
                                                                      video	
  to	
  send	
  along	
  with	
  their	
  giq	
  purchases
           Disney	
  Store	
  launched	
  a	
  
           redesigned	
  ecommerce	
  site.                          •	
  Recipients	
  receive,	
  with	
  their	
  giq,	
  a	
  card	
  that	
  
                                                                      provides	
  a	
  URL	
  and	
  personal	
  ID	
  for	
  access	
  to	
  the	
  
                                                                      personalized	
  video	
  


                                                                     •	
  Social	
  sharing	
  tools	
  have	
  been	
  enhanced	
  so	
  shoppers	
  
                                                                      can	
  share	
  items	
  across	
  Pinterest,	
  Facebook,	
  TwiEer	
  
                                                                      and	
  e-­‐mail,	
  via	
  desktop,	
  tablet	
  or	
  mobile




                                                                                                                                                         21

Monday, December 3, 2012
Leveraging	
  user-­‐generated	
  content	
  to	
  provide	
     •	
  Rent	
  the	
  Runway’s	
  “Our	
  Runway”	
  features	
  user-­‐
           uElity	
  to	
  other	
  users:                                   submiEed	
  photos	
  of	
  real	
  women	
  in	
  dresses	
  rented	
  
                                                                             from	
  the	
  site
           Rent	
  the	
  Runway	
  launched	
  
           “Our	
  Runway”	
  featuring	
  	
                               •	
  Users	
  can	
  browse	
  the	
  site	
  using	
  the	
  helpful	
  filters	
  
           consumer	
  photos.                                               (height,	
  bust,	
  size	
  and	
  age)	
  to	
  see	
  how	
  dresses	
  looked	
  
                                                                             on	
  users	
  similar	
  to	
  them


                                                                            •	
  Users	
  can	
  also	
  comment	
  on	
  other	
  users’	
  photos	
  to	
  
                                                                             ask	
  ques<ons	
  about	
  the	
  dresses


                                                                            Site	
  Link




                                                                                                                                                                     22

Monday, December 3, 2012

October 2012 innovations

  • 1.
    SOCIAL  MEDIA  INNOVATIONS October  2012 Monday, December 3, 2012
  • 2.
    News  Items 2 Monday, December 3, 2012
  • 3.
    Tumblr  was  named  a  preferred   •  Union  Metrics  was  announced  as  Tumblr’s  first  and   only  preferred  third-­‐party  analy<cs  tool third-­‐party  analyEcs  tool  and   released  a  new  photo  sharing   •  Tumblr  also  released  a  standalone  iPhone  app  that   applicaEon. allows  users  to  group  pictures  together  into   photosets,  which  has  differen<ated  photo-­‐pos<ng  on   Tumblr  from  Instagram,  Facebook  Camera  and  TwiEer •  Photosets  are  assigned  their  own  photoset.com   unique  URLs  which  can  be  used  for  sharing  on  social   networks 3 Monday, December 3, 2012
  • 4.
    LinkedIn  refreshed  its  profile   •  LinkedIn  users  now  have  new  photo,  biography  and   edi<ng  op<ons  for  user  profiles pages  and  enabled  users  to   “follow”  industry  leaders. •  Users  can  “endorse”  other  users  for  a  par<cular  skill   with  a  single  click •  Users  can  now  like,  comment  on  or  share  other   users’  status  updates •  LinkedIn  users  can  now  follow  150  selected  industry   leaders,  including  Pete  Cashmore,  Barack  Obama  and   former  Merrill  Lynch  President  Sallie  Krawcheck,  are   now  pos<ng  original  content  to  the  site 4 Monday, December 3, 2012
  • 5.
    TwiLer  to  add  photo  filters. •  TwiEer,  which  once  tried  to  buy  Instagram,  is   planning  on  launching  a  similar  service,  a  range  of   photo  filters  that  users  can  add  to  pictures  uploaded   to  TwiEer •  Instagram  CEO  Kevin  Systrom  has  noted  that  he  is   not  threatened  by  the  move,  given  that  Instagram  “is   a  community  and  not  a  filter  app” 5 Monday, December 3, 2012
  • 6.
    Facebook  rolls  out  a  new  Pages   •  Facebook  announced  Global  Pages,  a  new  structure   that  allows  global  brands  to  provide  improved   structure  for  global  brands. localized  experiences •  Brands  will  have  one  URL  they  can  promote  to  their   global  audience;  users  will  be  automa<cally  directed   to  the  best  version  of  the  Page  for  them  -­‐-­‐  with   localized  cover  photos,  Page  apps,  News  Feed   stories,  profile  photos,  milestones  and  “About”  info •  Brands  can  boast  a  cumula<ve  fan  count  and  PTAT   (People  Talking  About  This),  and  benefit  from  a   global  insights  dashboard AEen<on’s  POV 6 Monday, December 3, 2012
  • 7.
    Pinterest  becomes  one  of  the   •  ComScore  placed  Pinterest  in  its  list  of  the  top  50   most-­‐visited  Web  sites  in  the  U.S.  for  the  first  <me,   top  50  most  visited  Web  sites  in   with  25  million  unique  visitors the  U.S. •  Pinterest’s  recently  launched  iPad  app  accounts  for   55%  of  its  mobile  visitors •  Bizrate  asked  consumers  to  list  why  they  used   specific  social  media  plaaorms;  Pinterest  was  listed   four  <mes  more  than  Facebook  as  a  channel  used  for   inspiring  purchases 7 Monday, December 3, 2012
  • 8.
    1  billion  users  to  access  social   •  Gartner  predicts  that,  with  the  growth  of   smartphones  and  tablets,  there  will  be  1  billion   networks  via  mobile  by  2014. people  accessing  social  networks  on  their  mobile   devices  by  2014 •  Facebook  already  cites  that  40%  of  its  ac<ve  users,   or  400  million  people,  currently  use  mobile  devices  to   access  the  site •  Gartner  also  notes  that  pure-­‐play  mobile  social   networks  like  Instagram,  Foursquare  and  Path,  will   con<nue  to  grow 8 Monday, December 3, 2012
  • 9.
    Case  Studies:  ALenEon 9 Monday, December 3, 2012
  • 10.
    Partnering  strategically  to  gain  awareness  from   •  Zynga  and  Honda’s  new  mobile  campaign  will  take   an  audience  primarily  found  on  mobile: place  in  Zynga’s  Scramble  With  Friends,  allowing   players  to  earn  prizes  like  in-­‐game  credits  and  virtual   Honda  partnered  with  Zynga   goods  upon  interac<ng  with  the  ads for  the  game  maker’s  first   reward-­‐based  mobile  ad   •  Users  play  on  a  branded  game  board  and  locate   words  “Accord,”  “luxury”  and  “new”  to  earn  their   campaign. rewards •  The  partnership  is  part  of  the  2013  Honda  Accord  “It   Starts  With  You”  program 10 Monday, December 3, 2012
  • 11.
    HosEng  a  stunt  to  generate  global  awareness: •  Red  Bull  partnered  with  Felix  Baumgartner  to  have   the  athlete  skydive  from  the  stratosphere  (wearing  a   Red  Bull  sent  an  extreme   branded  suit,  jumping  from  a  branded  space  capsule)   and  break  the  speed  of  sound  during  the  fall athlete  to  the  stratosphere  for   a  record-­‐breaking  skydive. •  The  stunt  was  broadcast  on  over  40  networks  across   50  countries,  130  digital  outlets  and  received  an   addi<onal  8  million  views  through  the  YouTube   livestream  (a  record  for  the  video  site,  as  well) •  Red  Bull's  Facebook  post-­‐jump  photo  gained  216k   Likes,  10k  comments  and  over  29k  shares  within  40   minutes;  on  TwiEer,  half  the  worldwide  trending   topics  were  related  to  the  event 11 Monday, December 3, 2012
  • 12.
    Engulfing  users  in  the  brand  narraEve  with   •  Pixar  launched  a  fake,  yet  comprehensive,  “college   compelling  content: website”  to  promote  Monsters  University,  which  is   slated  for  release  in  summer  2013 Pixar  developed  a  “college   website”  to  promote  Monsters   •  The  working  website  features  pages  commonly   University. found  on  college  websites:  admissions,  courses,   academics,  campus  life,  store,  alumni  news,  history •  A  password-­‐protected  sec<on  called  M.U.  Net   suggests  more  content  will  be  added  leading  up  to   the  premiere Site  Link 12 Monday, December 3, 2012
  • 13.
    Engaging  consumers  in  a  creaEve  execuEon   •  Coke  Zero  challenged  unsuspec<ng  commuters  to   that  highlights  both  brand  partners: play  James  Bond  for  a  chance  to  win  <ckets  to  Skyfall   in  a   Coke  Zero  issued  challenges  to   commuters  for  Eckets  to   •  Commuters  had  to  race  up  stairs,  jump  and  duck  out   Skyfall. of  the  way  of  props  and  actors,  and  sing  the  007   theme  song  to  win •  The  video  of  various  commuters  comple<ng  the   challenge  has  received  more  than  9  million  views Video  Link 13 Monday, December 3, 2012
  • 14.
    Case  Studies:  ConsideraEon 14 Monday, December 3, 2012
  • 15.
    Rethinking  product  placement  through  digital   •  Target  worked  with  Hollywood  actors,  including   content  creaEon: Kristen  Bell,  on  Falling  For  You,  where  viewers  can  buy   featured  products  without  pausing  the  video Target  featured  Hollywood   talent  in  a  shoppable  romanEc   •  As  the  film  progresses,  over  100  Target  items  appear   comedy  film. in  a  scrolling  sidebar  to  the  right  of  the  video,  where   users  can  click  to  “favorite”  items  and  buy  them  when   the  video  ends •  Users  can  also  share  the  items  from  the  home,   apparel,  accessories  and  beauty  departments,  onto   Facebook,  Pinterest  and  TwiEer Film  Site  Link 15 Monday, December 3, 2012
  • 16.
    Driving  new  sources  of  revenue  through   •  Fancy  Box  is  a  monthly  delivery  service  of  curated   crowdsourcing: goods,  the  top  items  that  were  “fancy’d”  within  the   user’s  favorite  categories  on  Fancy Fancy  launched  a  monthly   subscripEon  service,  Fancy  Box,   •  The  service,  similar  to  BirchBox,  further  defines   that  is  curated  by  its  own  users: Fancy  as  the  “Pinterest  for  shopping,”  ac<va<ng  users   to  purchase  (versus  compiling  items  on  a  wish  list) •  Monthly  subscrip<on  costs  $30  and  each  box   contains  over  $60  of  products 16 Monday, December 3, 2012
  • 17.
    Case  Studies:  AcquisiEon 17 Monday, December 3, 2012
  • 18.
    Providing  in-­‐store  convenience  to  shoppers   •  Further  differen<a<ng  itself  from  other  big  box   who  may  have  otherwise  turned  online: retailers  and  Amazon  this  holiday  season,  Target  has   tagged  the  top  20  toys  of  the  season  in  its  stores  with   Target  used  QR  codes  in  aisles   QR  codes  so  parents  can  shop  for  their  kids’  toys   without  ruining  the  surprise for  parents  to  secretly  shop  for   holiday  toys. •  Shoppers  scan  marked  toys  using  the  Target  app  and   ship  it  for  free  to  anyone  in  the  US 18 Monday, December 3, 2012
  • 19.
    Delivering  uElity  and  value  to  consumers  at   •  Kraq  partnered  with  News  America  Marke<ng,   point-­‐of-­‐purchase  through  new  technology: publisher  of  coupons  in  the  U.S.  and  Canada,  and   thinaire  to  pilot  a  near  field  communica<on  (NFC)   Kra_  piloted  an  NFC  mobile   program  in  five  grocery  stores  in  San  Francisco markeEng  program  in  grocery   stores. •  Shoppers  who  tapped  their  smartphones  at  the  shelf   were  launched  into  interac<ve  experiences,  e.g.   instant  download  of  the  Kraq  i-­‐Food  Assistant  app,   interac<ons  with  the  brand’s  recipes •  Engagement  through  NFC  “taps”  was  12  <mes  higher   than  engagement  with  QR  codes,  consumer   engagement  <me  at  shelf  increased  to  48  seconds   (from  5-­‐10)  and  more  than  36%  of  engaged  shoppers   converted  it  into  ac<on 19 Monday, December 3, 2012
  • 20.
    Case  Studies:  Engagement 20 Monday, December 3, 2012
  • 21.
    AugmenEng  the  ecommerce  experience  with   •  Disney  Store’s  new  ecommerce  site  allows  shoppers   user  personalizaEon: to    record  and  customize  a  “Disney  Magical  Message”   video  to  send  along  with  their  giq  purchases Disney  Store  launched  a   redesigned  ecommerce  site. •  Recipients  receive,  with  their  giq,  a  card  that   provides  a  URL  and  personal  ID  for  access  to  the   personalized  video   •  Social  sharing  tools  have  been  enhanced  so  shoppers   can  share  items  across  Pinterest,  Facebook,  TwiEer   and  e-­‐mail,  via  desktop,  tablet  or  mobile 21 Monday, December 3, 2012
  • 22.
    Leveraging  user-­‐generated  content  to  provide   •  Rent  the  Runway’s  “Our  Runway”  features  user-­‐ uElity  to  other  users: submiEed  photos  of  real  women  in  dresses  rented   from  the  site Rent  the  Runway  launched   “Our  Runway”  featuring     •  Users  can  browse  the  site  using  the  helpful  filters   consumer  photos. (height,  bust,  size  and  age)  to  see  how  dresses  looked   on  users  similar  to  them •  Users  can  also  comment  on  other  users’  photos  to   ask  ques<ons  about  the  dresses Site  Link 22 Monday, December 3, 2012