The document discusses how the human resource development (HRD) approach can improve industrial relations between management and employees. HRD recognizes that employees are a company's greatest asset and can be developed through proper incentives and treatment. The HRD approach is proactive and includes diagnosing problems and designing interventions to facilitate necessary changes. It focuses on human dignity and positive values while developing employees through training, counseling, performance reviews, and career planning. This helps create participative workplaces with open communication and goal setting, reducing conflicts and motivating workers to strengthen industrial relations.
Hr ethical issues across global businesssunildroims
The document discusses ethical issues faced by human resources (HR) managers in business. It outlines two main reasons why businesses must be ethical: 1) Every decision has ethical and unethical paths and a business's existence is justified by the ethical choices it makes, and 2) Whatever a business does affects its stakeholders. It then provides examples of ethical dilemmas HR managers may face regarding compensation, performance reviews, discrimination, privacy issues, health and safety, restructuring, and more. Competencies for HR managers like flexibility and communication are also listed.
Meaning of HR and HRM, Nature & Scope of HRM, Functions of HRM, Role and Objectives of HRM, Personnel Management, Policies and Strategies and Recent Trends of HRM.
Power and Politics, Chapter-14- Organizational BehaviorDr.Amrinder Singh
This document provides an overview of power and politics in organizational management. It defines power as one's ability to influence another's behavior, and discusses different bases of power including formal power from one's position, personal power from skills/knowledge, and dependency as key to power. It also covers political behaviors in organizations, tactics for gaining influence, and employee responses to organizational politics such as defensive or impression management behaviors.
This PPT is about: Value for Managers
-What are Values
-What do they mean for Managers, Importance
-How values can transform workplace
This Presentation is made as a part of MBA class assessment
The document discusses communication in organizations. It explains that effective communication is essential for managers and describes different communication channels. It also discusses persuading others, listening skills, formal and informal communication networks, overcoming barriers to communication, and the importance of feedback. Crisis communication is highlighted as a key skill for managers in today's environment.
This document discusses leadership approaches and models for leading organizational change. It covers transformational leadership, charismatic leadership, and rational and emotional approaches to change. Some key points made include:
- Transformational leaders motivate followers through an inspiring vision and consideration of individuals' needs, while transactional leaders use rewards and punishments.
- Charismatic leadership depends more on followers' perceptions of the leader than the leader's actual traits. Situational factors like crises can influence whether a leader is seen as charismatic.
- The rational approach to change emphasizes planning while the emotional approach leverages relationships and crises to drive change. Both can work but the best approach depends on the situation and leader's skills.
Objectives:
to Introduce the concept of human resources management (HRM);
to learn the various schools of management;
to review the key names in management theories; and
to compare and contrast HRM with personnel management in terms of these features: scope, hours of work, place of work, types of services/function, goals, technology, strategies and philosophy
The document discusses how the human resource development (HRD) approach can improve industrial relations between management and employees. HRD recognizes that employees are a company's greatest asset and can be developed through proper incentives and treatment. The HRD approach is proactive and includes diagnosing problems and designing interventions to facilitate necessary changes. It focuses on human dignity and positive values while developing employees through training, counseling, performance reviews, and career planning. This helps create participative workplaces with open communication and goal setting, reducing conflicts and motivating workers to strengthen industrial relations.
Hr ethical issues across global businesssunildroims
The document discusses ethical issues faced by human resources (HR) managers in business. It outlines two main reasons why businesses must be ethical: 1) Every decision has ethical and unethical paths and a business's existence is justified by the ethical choices it makes, and 2) Whatever a business does affects its stakeholders. It then provides examples of ethical dilemmas HR managers may face regarding compensation, performance reviews, discrimination, privacy issues, health and safety, restructuring, and more. Competencies for HR managers like flexibility and communication are also listed.
Meaning of HR and HRM, Nature & Scope of HRM, Functions of HRM, Role and Objectives of HRM, Personnel Management, Policies and Strategies and Recent Trends of HRM.
Power and Politics, Chapter-14- Organizational BehaviorDr.Amrinder Singh
This document provides an overview of power and politics in organizational management. It defines power as one's ability to influence another's behavior, and discusses different bases of power including formal power from one's position, personal power from skills/knowledge, and dependency as key to power. It also covers political behaviors in organizations, tactics for gaining influence, and employee responses to organizational politics such as defensive or impression management behaviors.
This PPT is about: Value for Managers
-What are Values
-What do they mean for Managers, Importance
-How values can transform workplace
This Presentation is made as a part of MBA class assessment
The document discusses communication in organizations. It explains that effective communication is essential for managers and describes different communication channels. It also discusses persuading others, listening skills, formal and informal communication networks, overcoming barriers to communication, and the importance of feedback. Crisis communication is highlighted as a key skill for managers in today's environment.
This document discusses leadership approaches and models for leading organizational change. It covers transformational leadership, charismatic leadership, and rational and emotional approaches to change. Some key points made include:
- Transformational leaders motivate followers through an inspiring vision and consideration of individuals' needs, while transactional leaders use rewards and punishments.
- Charismatic leadership depends more on followers' perceptions of the leader than the leader's actual traits. Situational factors like crises can influence whether a leader is seen as charismatic.
- The rational approach to change emphasizes planning while the emotional approach leverages relationships and crises to drive change. Both can work but the best approach depends on the situation and leader's skills.
Objectives:
to Introduce the concept of human resources management (HRM);
to learn the various schools of management;
to review the key names in management theories; and
to compare and contrast HRM with personnel management in terms of these features: scope, hours of work, place of work, types of services/function, goals, technology, strategies and philosophy
This document discusses performance management, talent management, and competency management. It provides information on:
- Performance management includes ensuring goals are met effectively and efficiently, and can focus on organizations, departments, processes or employees.
- Talent management is using strategic human resource planning to improve business value and help companies achieve their goals. It includes recruiting, developing, rewarding and evaluating employees.
- Competency management identifies the skills, behaviors and abilities needed for roles. It is used to develop, evaluate and improve employees' competencies to enhance performance.
Chapter-1 What is Organizational Behavior
From Robbins and Judge, Organizational Behavior
This will help students. Please share your feed back so that i can improve.
The document discusses five contingency theories of leadership - Leader-Member Exchange theory, the Normative Decision model, the Situational Leadership model, the Contingency model, and the Path-Goal theory. It provides an overview of each theory, including how leadership effectiveness is maximized when leaders make their behaviors contingent on situational and follower characteristics. The theories assume leaders can accurately assess these factors to match their style to the context. While similar in this view, the theories differ on what specific situational or follower traits leaders should respond to.
Contemporary Issues In Leadership, Chapter 13, Organizational Behavior Dr.Amrinder Singh
Contemporary Issues In Leadership, Chapter-13- Organizational Behavior
This PPT is based on the Organizational Behavior Book Written By Stephen P. Robbins & Timothy A. Judge, Edition -12th, Publisher Pearson
The document discusses leadership development through experience and education. It explains that leadership develops most effectively when experience involves the three processes of action, observation, and reflection. Perception plays a key role in this "spiral of experience" by influencing how people observe and reflect on their experiences. Reflection is important for leadership development, especially through double-loop learning. Both formal education and on-the-job experiences can foster leadership skills if approached systematically using tools like the action-observation-reflection model.
This document provides an overview of organizational behavior from a chapter in an organizational behavior textbook. It defines organizational behavior as the study of how individuals and groups act within organizations. It describes what managers do as making decisions, allocating resources, and directing others. It also discusses the major challenges and opportunities managers face in applying organizational behavior concepts, such as responding to globalization and managing workforce diversity. Finally, it provides learning objectives for understanding key aspects of organizational behavior.
This document discusses theories of motivation and leadership. It explains that motivation depends on factors like understanding followers' needs, creating goals, expectations of rewards, and perceptions of fairness. Effective leaders consider situational factors, individual differences, and organizational systems that can impact employee motivation, performance, and satisfaction. The document compares various motivational theories and their implications for leadership.
It is a science as well because of the precision and rigorous application of theory that is required.
Human Resource Management (HRM) is an ‘art and science’.
Thus, HRM is both the art of managing people by recourse to creative and innovative approaches. HRM is all about people in organizations. No wonder that some MNC’s (Multinationals) call the HR managers as People Managers, People Enablers and the practice as People Management.
HUMAN RESOURCE DEVELOPMENT (HRD) INTERVENTIONS IN ORAL HEALTH CARE SERVICESRuby Med Plus
Human resource development (HRD) interventions are needed in oral health care services to effectively manage changes. HRD involves assessing needs, setting objectives, delivering training methods, and evaluating outcomes in a cycle. It aims to develop individual, team, and organizational performance through activities like training, career development, and performance management. Dental organizations need HRD to develop employees' skills and handle the interface between staff and management through practices like career development and motivation. Adopting an open, trusting, and collaborative culture through HRD can benefit dental organizations in the long run.
This document discusses ethics in human resource management. It covers external regulations like minimum wage, overtime compensation, and discrimination laws. Internally, companies should have codes of conduct and value statements addressing acceptable behavior. Top management must actively promote ethical values. HR ensures compliance with ethics and discourages unethical behavior. Unethical environments can demotivate employees and attract the wrong people. The document also discusses issues like job discrimination, unions, diversity, conflicts of interest, and whistleblowing protections.
The document discusses various aspects of human resource management (HRM) including definitions, key operative functions, motivation theories, and goal setting. It defines HRM and outlines its main operative functions as procurement, training and development, compensation, integration, maintenance, and separation. Several motivation theories are also summarized, including Maslow's hierarchy of needs, Herzberg's two-factor theory, equity theory, reinforcement theory, and expectancy theory. Goal setting theory and the concept of SMART goals are briefly explained as well.
OD practitioner - Organizational Change and Development - Manu Melwin Joymanumelwin
Internal and External Consultants
Professionals from other disciplines who apply OD practices (e.g., TQM managers, IT/IS managers, compensation and benefits managers)
Managers and Administrators who apply OD from their line or staff positions
This document discusses organizational culture and organizational change. It covers topics such as what organizational culture is, how cultures form and are maintained, managing planned and unplanned change, and creating different types of organizational cultures like ethical and customer-responsive cultures.
The document outlines the key concepts of human resource management (HRM). It discusses HRM perspectives, the evolution of HR functions in organizations, and the goals of HRM, which include attracting and maintaining qualified employees, promoting individual growth, and contributing to organizational effectiveness. The document also examines the role of HR managers and how the HR function is implemented differently in small versus large organizations.
This document provides an overview of human resource management (HRM) including:
- Definitions of HRM as managing an organization's human resources or workforce.
- The nature and scope of HRM covering functions like employee motivation, remuneration, hiring, and industrial relations.
- Differences between traditional personnel management and modern HRM, with HRM being more strategic, future-oriented, and comprehensive.
- Composition of HR departments in small and large organizations and how their roles have evolved in India.
- Objectives of HRM at the personal, functional, organizational and societal levels.
- Paradoxes in HRM around whether it adds value or is just ambiguous hype
Organizational culture plays a vital role in encouraging innovation and creativity. It determines how employees solve problems, interact with customers, and treat each other. There are different types of organizational culture like hierarchy, market, clan, and adhocracy that emphasize factors such as stability/flexibility and internal/external focus. NIIT's culture focuses on quality, creativity, and customer satisfaction. It operates with task teams and emphasizes team culture and openness. NIIT has sustained its culture through induction, socialization, reinforcement, and concern for customers.
Human resource management (HRM) is the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them. HRM involves planning, organizing, directing, motivating and controlling organizational human resources to satisfy organizational, individual and societal needs. Key HRM activities include recruitment and selection, training and development, performance appraisal and feedback, pay and benefits, and labor relations. The role of HRM has evolved from an administrative role to a more strategic role crucial for organizational success.
HRM has two critical roles in supporting corporate sustainability:
1. Using HRM tools like performance management, training, and recruitment to embed sustainability across the organization's culture and practices.
2. Ensuring HRM's own core processes, like benefits and compensation, are grounded in sustainability principles.
HRM is well-positioned to help lead sustainability efforts given its skills in change management, culture-shaping, and process implementation. For HRM to fully support sustainability, organizational leaders must involve HR in sustainability planning and hold HR accountable for sustainable practices.
Barclays is a 300-year-old global financial services company headquartered in London with over 4,750 branches across 50 countries. In Pakistan, Barclays offers personal, premier, and corporate banking services. Barclays has a total of $2.42 trillion in assets and has clear risk management objectives to ensure business growth is supported by effective infrastructure and a diverse risk profile. The presentation discusses terrorism financing, noting terrorist organizations obtain funds from various sources and launder money to finance operations and maintain infrastructure for funding sources. Money laundering through banking deposits, remittances or pay orders to clean illegally obtained money is also covered.
United Bank Limited (UBL) is one of Pakistan's largest banks, with over 1200 branches across the country. It opened its first branch in Karachi in 1959 and has since expanded both domestically and internationally. UBL aims to be a world-class bank dedicated to excellence and surpassing customer expectations. It offers a wide range of products and services including loans, deposits, credit cards, and insurance. While UBL has a strong brand and motivated employees, surveys found weaknesses in delays, insufficient staffing, and a need for improved customer services to better compete with other banks.
Standard Chartered Bank Pakistan is the leading international bank in Pakistan, with over 4,500 employees across 176 branches in 41 cities. The bank aims to have a well-organized and talented workforce. It focuses on both managerial HR functions like planning, recruiting, and rewarding, as well as operative functions like development, compensation and industrial relations. The bank sees employees as valuable assets and makes investments in attracting and developing talented professionals. The recruiting process at SCB involves online assessments, aptitude tests, interviews and reference checks to select candidates that meet the role's requirements and the bank's selection criteria.
The Bank of Punjab was established in 1989 and operates 272 branches across Pakistan. It provides various banking services including deposits, remittances, and lending to businesses, agriculture, and trade. The bank aims to be customer-focused with service excellence. It strives to leverage its relationship with the Punjab government to deliver professional solutions focused on agriculture and middle-tier markets. The bank has received several awards and has values of prioritizing customers, integrity, excellence, respect, and profitability.
This document discusses performance management, talent management, and competency management. It provides information on:
- Performance management includes ensuring goals are met effectively and efficiently, and can focus on organizations, departments, processes or employees.
- Talent management is using strategic human resource planning to improve business value and help companies achieve their goals. It includes recruiting, developing, rewarding and evaluating employees.
- Competency management identifies the skills, behaviors and abilities needed for roles. It is used to develop, evaluate and improve employees' competencies to enhance performance.
Chapter-1 What is Organizational Behavior
From Robbins and Judge, Organizational Behavior
This will help students. Please share your feed back so that i can improve.
The document discusses five contingency theories of leadership - Leader-Member Exchange theory, the Normative Decision model, the Situational Leadership model, the Contingency model, and the Path-Goal theory. It provides an overview of each theory, including how leadership effectiveness is maximized when leaders make their behaviors contingent on situational and follower characteristics. The theories assume leaders can accurately assess these factors to match their style to the context. While similar in this view, the theories differ on what specific situational or follower traits leaders should respond to.
Contemporary Issues In Leadership, Chapter 13, Organizational Behavior Dr.Amrinder Singh
Contemporary Issues In Leadership, Chapter-13- Organizational Behavior
This PPT is based on the Organizational Behavior Book Written By Stephen P. Robbins & Timothy A. Judge, Edition -12th, Publisher Pearson
The document discusses leadership development through experience and education. It explains that leadership develops most effectively when experience involves the three processes of action, observation, and reflection. Perception plays a key role in this "spiral of experience" by influencing how people observe and reflect on their experiences. Reflection is important for leadership development, especially through double-loop learning. Both formal education and on-the-job experiences can foster leadership skills if approached systematically using tools like the action-observation-reflection model.
This document provides an overview of organizational behavior from a chapter in an organizational behavior textbook. It defines organizational behavior as the study of how individuals and groups act within organizations. It describes what managers do as making decisions, allocating resources, and directing others. It also discusses the major challenges and opportunities managers face in applying organizational behavior concepts, such as responding to globalization and managing workforce diversity. Finally, it provides learning objectives for understanding key aspects of organizational behavior.
This document discusses theories of motivation and leadership. It explains that motivation depends on factors like understanding followers' needs, creating goals, expectations of rewards, and perceptions of fairness. Effective leaders consider situational factors, individual differences, and organizational systems that can impact employee motivation, performance, and satisfaction. The document compares various motivational theories and their implications for leadership.
It is a science as well because of the precision and rigorous application of theory that is required.
Human Resource Management (HRM) is an ‘art and science’.
Thus, HRM is both the art of managing people by recourse to creative and innovative approaches. HRM is all about people in organizations. No wonder that some MNC’s (Multinationals) call the HR managers as People Managers, People Enablers and the practice as People Management.
HUMAN RESOURCE DEVELOPMENT (HRD) INTERVENTIONS IN ORAL HEALTH CARE SERVICESRuby Med Plus
Human resource development (HRD) interventions are needed in oral health care services to effectively manage changes. HRD involves assessing needs, setting objectives, delivering training methods, and evaluating outcomes in a cycle. It aims to develop individual, team, and organizational performance through activities like training, career development, and performance management. Dental organizations need HRD to develop employees' skills and handle the interface between staff and management through practices like career development and motivation. Adopting an open, trusting, and collaborative culture through HRD can benefit dental organizations in the long run.
This document discusses ethics in human resource management. It covers external regulations like minimum wage, overtime compensation, and discrimination laws. Internally, companies should have codes of conduct and value statements addressing acceptable behavior. Top management must actively promote ethical values. HR ensures compliance with ethics and discourages unethical behavior. Unethical environments can demotivate employees and attract the wrong people. The document also discusses issues like job discrimination, unions, diversity, conflicts of interest, and whistleblowing protections.
The document discusses various aspects of human resource management (HRM) including definitions, key operative functions, motivation theories, and goal setting. It defines HRM and outlines its main operative functions as procurement, training and development, compensation, integration, maintenance, and separation. Several motivation theories are also summarized, including Maslow's hierarchy of needs, Herzberg's two-factor theory, equity theory, reinforcement theory, and expectancy theory. Goal setting theory and the concept of SMART goals are briefly explained as well.
OD practitioner - Organizational Change and Development - Manu Melwin Joymanumelwin
Internal and External Consultants
Professionals from other disciplines who apply OD practices (e.g., TQM managers, IT/IS managers, compensation and benefits managers)
Managers and Administrators who apply OD from their line or staff positions
This document discusses organizational culture and organizational change. It covers topics such as what organizational culture is, how cultures form and are maintained, managing planned and unplanned change, and creating different types of organizational cultures like ethical and customer-responsive cultures.
The document outlines the key concepts of human resource management (HRM). It discusses HRM perspectives, the evolution of HR functions in organizations, and the goals of HRM, which include attracting and maintaining qualified employees, promoting individual growth, and contributing to organizational effectiveness. The document also examines the role of HR managers and how the HR function is implemented differently in small versus large organizations.
This document provides an overview of human resource management (HRM) including:
- Definitions of HRM as managing an organization's human resources or workforce.
- The nature and scope of HRM covering functions like employee motivation, remuneration, hiring, and industrial relations.
- Differences between traditional personnel management and modern HRM, with HRM being more strategic, future-oriented, and comprehensive.
- Composition of HR departments in small and large organizations and how their roles have evolved in India.
- Objectives of HRM at the personal, functional, organizational and societal levels.
- Paradoxes in HRM around whether it adds value or is just ambiguous hype
Organizational culture plays a vital role in encouraging innovation and creativity. It determines how employees solve problems, interact with customers, and treat each other. There are different types of organizational culture like hierarchy, market, clan, and adhocracy that emphasize factors such as stability/flexibility and internal/external focus. NIIT's culture focuses on quality, creativity, and customer satisfaction. It operates with task teams and emphasizes team culture and openness. NIIT has sustained its culture through induction, socialization, reinforcement, and concern for customers.
Human resource management (HRM) is the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them. HRM involves planning, organizing, directing, motivating and controlling organizational human resources to satisfy organizational, individual and societal needs. Key HRM activities include recruitment and selection, training and development, performance appraisal and feedback, pay and benefits, and labor relations. The role of HRM has evolved from an administrative role to a more strategic role crucial for organizational success.
HRM has two critical roles in supporting corporate sustainability:
1. Using HRM tools like performance management, training, and recruitment to embed sustainability across the organization's culture and practices.
2. Ensuring HRM's own core processes, like benefits and compensation, are grounded in sustainability principles.
HRM is well-positioned to help lead sustainability efforts given its skills in change management, culture-shaping, and process implementation. For HRM to fully support sustainability, organizational leaders must involve HR in sustainability planning and hold HR accountable for sustainable practices.
Barclays is a 300-year-old global financial services company headquartered in London with over 4,750 branches across 50 countries. In Pakistan, Barclays offers personal, premier, and corporate banking services. Barclays has a total of $2.42 trillion in assets and has clear risk management objectives to ensure business growth is supported by effective infrastructure and a diverse risk profile. The presentation discusses terrorism financing, noting terrorist organizations obtain funds from various sources and launder money to finance operations and maintain infrastructure for funding sources. Money laundering through banking deposits, remittances or pay orders to clean illegally obtained money is also covered.
United Bank Limited (UBL) is one of Pakistan's largest banks, with over 1200 branches across the country. It opened its first branch in Karachi in 1959 and has since expanded both domestically and internationally. UBL aims to be a world-class bank dedicated to excellence and surpassing customer expectations. It offers a wide range of products and services including loans, deposits, credit cards, and insurance. While UBL has a strong brand and motivated employees, surveys found weaknesses in delays, insufficient staffing, and a need for improved customer services to better compete with other banks.
Standard Chartered Bank Pakistan is the leading international bank in Pakistan, with over 4,500 employees across 176 branches in 41 cities. The bank aims to have a well-organized and talented workforce. It focuses on both managerial HR functions like planning, recruiting, and rewarding, as well as operative functions like development, compensation and industrial relations. The bank sees employees as valuable assets and makes investments in attracting and developing talented professionals. The recruiting process at SCB involves online assessments, aptitude tests, interviews and reference checks to select candidates that meet the role's requirements and the bank's selection criteria.
The Bank of Punjab was established in 1989 and operates 272 branches across Pakistan. It provides various banking services including deposits, remittances, and lending to businesses, agriculture, and trade. The bank aims to be customer-focused with service excellence. It strives to leverage its relationship with the Punjab government to deliver professional solutions focused on agriculture and middle-tier markets. The bank has received several awards and has values of prioritizing customers, integrity, excellence, respect, and profitability.
National Bank of Pakistan is the largest commercial bank in Pakistan with over 1,254 branches. It provides various commercial banking and financial services to individuals, corporations, and the government. NBP's business portfolio includes corporate investment banking, retail banking, agricultural financing, and treasury services. The bank faces some challenges like low internal controls, outdated organizational culture, and uneven work distribution. However, it maintains a strong position due to its large size, network across Pakistan, and role as an agent of the central bank.
The document provides information about Bank of Punjab (BOP), a scheduled commercial bank in Pakistan. It was established in 1989 and has 284 branches across the country. BOP mobilizes local resources, promotes savings, and provides investment funds. It aims to be a customer-focused bank with service excellence. BOP offers various banking services including deposits, loans, remittances and bill payments. It has a subsidiary called BOP First Punjab Modaraba. The document discusses BOP's organizational structure, products and services, financial performance and future prospects. It conducts a PEST analysis and concludes that BOP has a high market share due to its focus on excellent customer service.
This document provides an overview of the planning and leading practices at United Bank Limited's (UBL) IT department. It discusses UBL's history and operations. The IT department uses centralization in data management and decision making. Managers motivate employees through positive thinking and annual feedback. The department hires skilled workers and uses job rotation. Planning includes upgrading servers, training employees, and contingency planning. A SWOT analysis identifies strengths like a large branch network, and weaknesses like high administrative costs. Recommendations include decentralization, modern technology, and reducing expenses.
Standard Chartered was formed in 1869 through a merger of two banks, the Standard Bank of British South Africa and the Chartered Bank of India, Australia and China. Both banks were interested in capitalizing on expanding trade between Europe, Asia, and Africa. Standard Chartered has since grown to operate in over 70 countries and territories worldwide, focusing on developing strong franchises in Asia, Africa, and the Middle East through organic growth and strategic acquisitions and alliances. Today, Standard Chartered provides consumer, corporate, and institutional banking services to both individual and business customers.
The document discusses several key aspects of organizational behavior related to managing people:
1) People are more complex than machines and require unique approaches that consider social and motivational factors.
2) Managing human resources is an ongoing process that must account for people's inherent sociability and moral dimensions.
3) Unlike other resources, human resources can be transformed through skills development rather than just consumed.
Analyzing The Organizational Behavior Chart ElementsAllison Koehn
This document provides an analysis of organizational behavior concepts. It begins with definitions of key terms like organization, organizational behavior, human resources, and stress. It then explores topics like perception, personality, emotions, values, attitudes, diversity, and stress. It examines how these concepts impact individual and group behavior within organizations. The document aims to explain organizational behavior concepts for the purpose of improving organizational effectiveness.
This document provides an introduction to organizational behavior. It discusses the objective to understand the nature, determinants and need for studying organizational behavior. It also examines people at work both as individuals and within groups, and how they impact and are impacted by the organizations where they work. Key forces such as people and structure that affect the nature of organizations are also outlined.
This document provides an overview of organizational behavior concepts. It defines key terms like organization, organizational structure, and organizational behavior. It discusses the historical approaches to organizational behavior like the human relations approach. It also outlines the goals and benefits of studying organizational behavior, including developing people skills, enhancing effectiveness, and refining common sense. Finally, it describes the key elements of an organizational behavior system, including philosophy/values, vision, mission, and goals.
Ob i intro- diversity- personality & values- emotions & moodsShivkumar Menon
This document provides an overview and introduction to organizational behavior (OB). It discusses what OB is, why it is studied, and the basic OB model. It also covers key topics in OB like diversity, personality, emotions, and skills required for managerial effectiveness. The basic OB model shows inputs, processes, and outcomes at the individual, group, and organizational levels. Dependent variables in OB include productivity, effectiveness, efficiency, absenteeism, turnover, job satisfaction, and organizational citizenship behavior.
This ppt includes Management Thinker and Human Resource Management . Also it covers business studies and management . Related to need hierarchy theory and ERG Theory .
The document discusses the evolution of human resource management from a focus on personnel matters to strategic investment in employees. It explains that effective HRM involves staffing, training, performance management, compensation, health and safety, and labor relations. Additionally, maintaining an appropriate level of job insecurity can increase work effort, but high insecurity reduces motivation.
In any organization if they want to get best production and retain their employees, they have to
provide best organization culture to their employees. That culture should be satisfied by the employees to retain
them. The purpose of the present study is to analyze the organization culture factors influencing the job
satisfaction.
Week 1Be sure to read the lecture notes thoroughly, as they .docxmelbruce90096
Week 1
Be sure to read the lecture notes thoroughly, as they supplement the information offered in your textbook. You will be responsible to know the information provided here and in your assigned reading.
Health Care is Evolving
The way we once delivered health care services, is much different than the way we do today. Where we once focused on individual patients and treating illness, today we focus on groups of patients and promoting wellness. Because of the environment in which we operate today, we strive to provide high quality services to patients in the most appropriate way that we can. Many procedures and treatments that once required an overnight stay are now done on an outpatient basis. Patient care is provided using health care teams and an integrated approach. Patients themselves are becoming more and more active in their own health care.
A variety of forces are impacting our health care delivery system and have caused this paradigm shift. Some of these include:
Forces
· Pay for performance based systems
· Technological advances
· Aging population and associated increase in chronic illness
· Diversifying population
· Supply and demand of heath professionals
· Social morbidity
· Advances in information technology and information sharing
· Globalization
In today's health care system we have a variety of organizations that provide care to patients. This includes providers, supplier organizations, and payers. No matter what type of health care organization we are talking about, the same basic processes must be accomplished by each of them.
Basic Organizational Processes
A health care organization must provide a product or service. Acquiring and maintaining physical and human infrastructure such as office space, laboratory equipment, and employees is necessary to operate and produce the product or service. To do this most effectively, the organization must consider its relationship to the environment in which it operates.
Every organization also needs management and governance. Management plans, organizes, directs, and controls, while governance oversees management and the organization as a whole. Governance helps to provide the strategic direction for the organization and holds it accountable for patient outcomes, treatment effectiveness, patient satisfaction, cost containment, and ethical and appropriate use of resources.
An organization must also be able to adapt to changing conditions both internal and external to it. This function is critical to organization success in today's rapidly changing health care environment.
Processes
· Production
· Boundary spanning
· Maintenance
· Adaptation
· Management
· Governance
Areas of Managerial Activity
The position of a health services manager encompasses many different activities. These activities can be looked at using either a micro approach or a macro approach. The micro approach looks at the individuals within an organization and issues such as motivation, leadership, groups and teams, .
The document discusses key concepts in human resource management (HRM). It defines HRM as focusing on attracting, developing, and maintaining an effective workforce. The key assumptions of HRM are that employee quality determines organizational effectiveness and success depends on hiring skilled employees. HRM applies disciplines like economics, psychology, sociology, and law. It also discusses the importance of human capital and the differences between traditional personnel management and modern HRM. The document outlines principles, objectives, functions, and challenges of HRM.
The document discusses key concepts in human resource management (HRM). It defines HRM as focusing on attracting, developing, and maintaining an effective workforce. The key assumptions of HRM are that employee quality determines organizational effectiveness and success depends on hiring skilled employees. HRM applies disciplines like economics, psychology, sociology, and law. It also discusses the importance of human capital and the differences between traditional personnel management and modern HRM. The document outlines principles, objectives, functions, and challenges of HRM.
This document provides an overview of human resource management (HRM) concepts and practices. It discusses how HRM has evolved over time and been influenced by various internal and external factors. Some of the key topics covered include the changing environment organizations operate in, different approaches to HRM, variables that affect managing human resources as a system, challenges faced, and the importance of integrating theory with practice. The document aims to introduce participants to the fundamental principles of HRM.
The document examines how organizations can uphold human dignity for employees. It argues that current realities like profit maximization often treat workers as instruments rather than respecting their humanity. This can lead to inequality, poverty, and health issues. The author recommends that organizations adopt a human-focused approach where employees are seen as central, not mere means to short-term profits. This involves workplace democracy, respecting employees' dignity in all decisions, and managing human resources with philosophies of human dignity and organizational democracy throughout an employee's life cycle. When organizations commit to human dignity as a guiding principle, it changes the meaning of work and the organization's role in society.
Human resource management involves procuring, developing and retaining competent employees to achieve organizational goals efficiently and effectively. It deals with human resources, the most important of the four economic resources (men, machines, materials, money). Human resources are living resources that exhibit diversity in abilities and willingness to work. The key functions of human resource management include planning, organizing, directing, controlling, recruitment and selection, training and development, compensation, integration and maintenance.
To successfully manage human resources, individuals need personal credibility, business knowledge, understanding of the business strategy, technology knowledge, and the ability to deliver HR services.
Human resource management practices should be evidence- based, that is, based on data showing the relationship between the practice and business outcomes related to key company stakeholders (customers, shareholders, employees, community). In addition to contributing to a company’s business strategy, human resource practices are important for helping companies deal with sustainability, globalization, and technology challenges. Global challenges include entering international markets, immigration, and offshoring. Technology challenges include using new technologies to support flexible and virtual work arrangements, high-performance work systems, and developing effective e-HRM practices and human resource information systems.
In a worldwide survey managers admit that “People” are the toughest to handle and people-related problems are on the top of the agenda.
People-related problems – poor communication skills, employees lack motivation, conflicts between team members, overcoming employees’ resistance to organizational changes etc.
This document introduces the concept of human risk management, which aims to assess risks related to human behavior and reactions. It discusses how humans have altered their environments more than any other creature. Human resource risk management can benefit organizations strategically, organizationally, managerially, operationally, and in IT infrastructure. Some risks to organizations include employee stress, work-family conflict, depression, and burnout. Recruitment and selection processes also carry risks if not properly managed. Occupational health and safety aims to protect worker health through prevention of diseases and injuries. Change management must consider how organizational changes impact individuals' behaviors. In summary, this document outlines an approach to risk management that incorporates risks stemming from human factors.
This document provides an introduction to organization theory and design. It begins by welcoming students and introducing the instructor. It then summarizes key concepts around organizations including their large size, complexity, mutually agreed upon purposes, and ability to meet a variety of individual and social needs. The document outlines 10 common characteristics of organizations and 3 definitions of organizations from different authors. It also discusses 4 common types of organizations - mutual benefit associations, business concerns, service organizations, and commonweal organizations. The document provides an overview of the external environment that influences organizations and organizational goals. Finally, it discusses key concepts relating to organizational structure including the pyramid structure, unity of direction/command, chain of command, authority, delegation of authority, and factors that influence
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Gen Z and the marketplaces - let's translate their needsLaura Szabó
The product workshop focused on exploring the requirements of Generation Z in relation to marketplace dynamics. We delved into their specific needs, examined the specifics in their shopping preferences, and analyzed their preferred methods for accessing information and making purchases within a marketplace. Through the study of real-life cases , we tried to gain valuable insights into enhancing the marketplace experience for Generation Z.
The workshop was held on the DMA Conference in Vienna June 2024.
3. Presented by:
Muhammad SHAHBAZ ATISH
From : Riphah International University
Islamabad.
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4. Performance of employees are directly
connected with the reward and benefits.
Its also leads to motivate the employees.
Attractive reward and benefits also
improved the efficiency and effectiveness of
employees.
The settlement of compensation and benefit
between employees and employer is
problematic thing.
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5. What is Organization?
Consciously coordinated
Two or more people
Functioning on continuous basis
Achieve a common goal
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6. What is OB?
Field of learning which studies the impact of
individuals, groups and ….
structure within organization to…
improve organization’s effectiveness
In JS bank
It is the study of people do in an organization
and how their behavior affects the organization's
performance
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7. Work-Life Conflicts
What are my working hours?
(Aanay ka time hay, jaanay ka koi time nahi)
• Major reasons
Globalization
Telecommuting
Long hours job
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8. Groups..
How close individuals are?
Leader
Power & Politics
Conflicts
Organization..
Group’s relations
HR Policies
Individual
Biography
Ability
Values
Attitudes
Personality
Emotions
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9. Effective Versus Successful Managerial
Activities in JS bank
1. Traditional Management
Decision making, planning, and controlling
2. Communication
Exchanging routine information and processing
paperwork
3. Human Resource Management
Motivating, disciplining, managing conflict
staffing, and training
4. Networking
Socializing, politicking, and interacting with
others
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11. Dynamic Decision (Respond according variation in Market)
There is centralize authorities who make decision and
find right way to work but some time authorities are
delegated to low level manager
(Decentralization)depend upon nature of decision .
Planning:
Planning is normally made by top management.
Organizing:
Organizing is done by Middle Level manager
Leading:
In JS Bank First level manager leads to employees and
motivate them.
Controlling:
Like other organizations JS Bank is also controlled by top
management
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12. The decision-taking process in Js bank is centralized. The
model used is classical, whereby the top management takes
their time while making decisions and explore and evaluate
all the possible alternatives before choosing the rationally
economic and feasible solution.
Programmed decisions are made only by the top
management with no consultation what so ever with the line
managers while the daily and routine decisions are made by
the line managers at the middle level with the prior
permission or approval from the general manager.
Decisions, which are normally taken at the top
management, are related to benefits
The package positioning
Trade discounts
Advertisements
Price decrease
Distribution
strategies
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13. All the employees and service providers are
well informed about their responsibilities and
company’s rules and regulations before they
are hired.
Job description is provided clearly to
understand the responsibilities in a proper
way and to perform up to required standards.
All the employees are assigned to perform
duties and responsibilities that they can
perform.
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14. Employees get Motivation by:-
Immediate job satisfaction
Long-term career development
Superior pay and benefits
The personal growth that comes from
experience and training
Materialistic as well as internal motivation
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15. Indirect interaction – logo, advertising, printed
publications, press releases, news, sponsorship,
etc
Direct interaction – The service a customer
receives, the appearance of localities, the
experience a customer has of services
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16. INTERNAL
Memory
Thinking
EXTERNAL
Word of mouth, media,
store visits, trial social network CATALOG
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17. High Organizational Loyalty vs. Low
Organizational Loyalty
In some societies, people identify very strongly
with their organization or employer
In others, people identify with their occupational
group, such as engineer or mechanic
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18. 1: Individualism versus Collectivism
Believe in individual rights and prefer to act as
individuals
Collectivism; People expect others or groups to
look after them and protect them
(in JS bank is fallow collectivism factors )
2: Masculinity versus Femininity
Separate roles for men & women
Men being powerful, achievers and in control
Femininity; Women are treated equals
(in JS bank is fallow masculinity factors )
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19. OCP (Organizational Culture Profile) given
under, helps determine whether an
individual’s values matches organization’s
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20. Theory X : negative views about employees,
Theory Y : Based on supervisors positive
views about employees
In JS bank they are committed to
organizational objective
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21. Management by Objectives
In JS bank MBO is a established motivator
nowadays
Organizational objectives in JS bank are
divided into smaller objectives for
departments and than sections and than
units and then further brought down and
divided into objectives of individuals
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23. we are over paid, we don’t automatically
get motivated because we rationalize it
But if we perceive that we are under paid
Equity also covers job titles, comfortable
individual job satisfaction
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