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Tapping into the Power of
National Days and Weeks
of Service
September 10, 2014
#vmlearn
Who are we?
2
#vmlearn
Kait Sheridan
Center for Innovation &
Social Impact, 92Y
@sheridankait
92y.org
Tracy Buchholz
Support Center for Child
Advocates
@TLBTB
advokid.org
Shari Tishman
VolunteerMatch
@heystish
VolunteerMatch.org
Agenda
3
#vmlearn
• Spotlight on #GivingTuesday
• Lessons from the Field
• 8 Action Steps
• Q&A
Kait Sheridan
Director, Partnership & Programs
Center for Innovation & Social Impact
92Y
@sheridankait
#vmlearn
#vmlearn
#vmlearn
#vmlearn
270%
Online donation
volume on
Tuesday after
Thanksgiving
since 2011
40%
Year-over-year
increase in the
dollar value of
the average
donation
40+
Countries had active #GIVINGTUESDAY
efforts in 2013
10,000+
Charities, nonprofits, corporations,
community groups and government
agencies participating in
#GIVINGTUESDAY
3BILLION+
Total global impressions in traditional and
social media
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
#vmlearn
Support Center for
Child Advocates
(Child Advocates)
www.advokid.org
#vmlearn
Child Advocates
About Us
• Volunteer Lawyer Program for Abused and Neglected
Children in Philadelphia, PA
• First Case in 1971, Incorporated in 1977
• Collaborative Teams of Volunteer Attorneys and Staff
Social Workers and Consulting Lawyers
• Legal Representation, Social Services and Advocacy
• Represented over 900 Children in FY 2014
• Over 350 Volunteer Attorneys contribute pro bono
services valued at $4.6 mil/year
#vmlearn
Child Advocates
Mission Statement
“To advocate for victims of child abuse and
neglect with the goal of securing safety, justice,
well-being and a permanent, nurturing
environment for every child.”
#vmlearn
Child Advocates
Obstacles & Barriers…
• We do not use “real” children in our marketing
• As attorneys we must respect our clients confidentiality
• Our biggest obstacle is finding creative ways to tell our story
#vmlearn
Child Advocates
2013 #GIVINGTUESDAY Initiatives
For more than 20 years, Child Advocates has
organized a Toy Drive delivering toys to 1000
child clients and their siblings throughout the
Philadelphia region.
• Off-site Toy Drive HQ that opens right
after Thanksgiving
• Toy Drop-off
#vmlearn
Child Advocates
2013 #GIVINGTUESDAY
• Volunteers were invited to come and help sort gifts throughout the day
• Staff encouraged to wear holiday themed sweaters
• Created photo-ops with branded signage
• Two anonymous matching gift donors ($1000 match x 2)
• Jade Yoga – 10% of proceeds from #GIVINGTUESDAY
• 1st Year Goal: Engage Audience & $2000 in donations
• Live Social Media engagement
OUTCOMES
• More than $5000 raised
• picture in metro newspaper
• Interview/tour on local tv #vmlearn
Child Advocates
2013 #GIVINGTUESDAY Outcome
#vmlearn
Child Advocates
2014 #GIVINGTUESDAY Strategy
• Start Campaign earlier; 3 weeks out
• Create a highlight video of #GIVINGTUESDAY 2013
• Recruit additional volunteers via VolunteerMatch.com
• Work with local elementary school; create decorations for the site (never to young to
volunteer your time!)
• Board participation
• Create #GIVINGTUESDAY/Agency logo
• AmazonSmile/Black Friday
• Involve staff to help live tweet, post and share pics and video
#vmlearn
Child Advocates
2014 #GIVINGTUESDAY Strategy
• Matching gifts
• First 25-30 people that donate gifts or $ on #GIVINGTUESDAY receive 5-10 holiday cards
• Use mobile app
Provides visually stimulating live measurement of
donations and easy for donors to use
2014 goal
• More than $5250
#vmlearn
Action Steps
40
#vmlearn
1. Plan!
2. Ask volunteers for ideas.
3. Assign leadership roles.
4. Board and staff participation.
5. Build momentum via networks.
6. Provide multiple ways of “giving.”
7. Post on VolunteerMatch!
8. Follow up!
1. Plan!
41
#vmlearn
Should you roll it into an existing campaign?
Should you partner with other groups?
Do you have any budget?
2. Ask volunteers for ideas
42
#vmlearn
They have plenty.
3. Assign leadership roles
43
#vmlearn
Turn your extra
work into THEIR
opportunity and
YOUR engagement
4. Get board and staff participation
44
#vmlearn
This is an out-of-the-ordinary
event. Get them excited to
talk about it.
Make it easy.
5. Build momentum via networks
45
#vmlearn
(Both yours and theirs.)
Provide fun, share-able
content ready to go.
Make it about THEM.
6. Provide multiple ways of “giving”
46
#vmlearn
• Donations
• Volunteering (and
pledging)
• Fundraising
• Spreading the word!
7. Post on VolunteerMatch!
47
#vmlearn
Make sure your listings
are up-to-date.
Recruit help planning
and preparing for
#GivingTuesday.
8. Follow Up!
48
#vmlearn
Don’t let your new
supporters languish.
Thank EVERYONE and
give them more ways to
help (like volunteering!)
Questions?
49
#vmlearn
Kait Sheridan
Center for Innovation &
Social Impact, 92Y
@sheridankait
92y.org
Tracy Buchholz
Support Center for Child
Advocates
@TLBTB
advokid.org
Shari Tishman
VolunteerMatch
@heystish
VolunteerMatch.org
Next Webinar:
Engaging Volunteers on
Facebook
http://learn.volunteermatch.org
#vmlearn
September 25, 2014

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npinsights0914givingtuesday-140910180629-phpapp02

  • 1. Tapping into the Power of National Days and Weeks of Service September 10, 2014 #vmlearn
  • 2. Who are we? 2 #vmlearn Kait Sheridan Center for Innovation & Social Impact, 92Y @sheridankait 92y.org Tracy Buchholz Support Center for Child Advocates @TLBTB advokid.org Shari Tishman VolunteerMatch @heystish VolunteerMatch.org
  • 3. Agenda 3 #vmlearn • Spotlight on #GivingTuesday • Lessons from the Field • 8 Action Steps • Q&A
  • 4. Kait Sheridan Director, Partnership & Programs Center for Innovation & Social Impact 92Y @sheridankait #vmlearn
  • 8. 270% Online donation volume on Tuesday after Thanksgiving since 2011 40% Year-over-year increase in the dollar value of the average donation 40+ Countries had active #GIVINGTUESDAY efforts in 2013 10,000+ Charities, nonprofits, corporations, community groups and government agencies participating in #GIVINGTUESDAY 3BILLION+ Total global impressions in traditional and social media #vmlearn
  • 31. Support Center for Child Advocates (Child Advocates) www.advokid.org #vmlearn
  • 32. Child Advocates About Us • Volunteer Lawyer Program for Abused and Neglected Children in Philadelphia, PA • First Case in 1971, Incorporated in 1977 • Collaborative Teams of Volunteer Attorneys and Staff Social Workers and Consulting Lawyers • Legal Representation, Social Services and Advocacy • Represented over 900 Children in FY 2014 • Over 350 Volunteer Attorneys contribute pro bono services valued at $4.6 mil/year #vmlearn
  • 33. Child Advocates Mission Statement “To advocate for victims of child abuse and neglect with the goal of securing safety, justice, well-being and a permanent, nurturing environment for every child.” #vmlearn
  • 34. Child Advocates Obstacles & Barriers… • We do not use “real” children in our marketing • As attorneys we must respect our clients confidentiality • Our biggest obstacle is finding creative ways to tell our story #vmlearn
  • 35. Child Advocates 2013 #GIVINGTUESDAY Initiatives For more than 20 years, Child Advocates has organized a Toy Drive delivering toys to 1000 child clients and their siblings throughout the Philadelphia region. • Off-site Toy Drive HQ that opens right after Thanksgiving • Toy Drop-off #vmlearn
  • 36. Child Advocates 2013 #GIVINGTUESDAY • Volunteers were invited to come and help sort gifts throughout the day • Staff encouraged to wear holiday themed sweaters • Created photo-ops with branded signage • Two anonymous matching gift donors ($1000 match x 2) • Jade Yoga – 10% of proceeds from #GIVINGTUESDAY • 1st Year Goal: Engage Audience & $2000 in donations • Live Social Media engagement OUTCOMES • More than $5000 raised • picture in metro newspaper • Interview/tour on local tv #vmlearn
  • 38. Child Advocates 2014 #GIVINGTUESDAY Strategy • Start Campaign earlier; 3 weeks out • Create a highlight video of #GIVINGTUESDAY 2013 • Recruit additional volunteers via VolunteerMatch.com • Work with local elementary school; create decorations for the site (never to young to volunteer your time!) • Board participation • Create #GIVINGTUESDAY/Agency logo • AmazonSmile/Black Friday • Involve staff to help live tweet, post and share pics and video #vmlearn
  • 39. Child Advocates 2014 #GIVINGTUESDAY Strategy • Matching gifts • First 25-30 people that donate gifts or $ on #GIVINGTUESDAY receive 5-10 holiday cards • Use mobile app Provides visually stimulating live measurement of donations and easy for donors to use 2014 goal • More than $5250 #vmlearn
  • 40. Action Steps 40 #vmlearn 1. Plan! 2. Ask volunteers for ideas. 3. Assign leadership roles. 4. Board and staff participation. 5. Build momentum via networks. 6. Provide multiple ways of “giving.” 7. Post on VolunteerMatch! 8. Follow up!
  • 41. 1. Plan! 41 #vmlearn Should you roll it into an existing campaign? Should you partner with other groups? Do you have any budget?
  • 42. 2. Ask volunteers for ideas 42 #vmlearn They have plenty.
  • 43. 3. Assign leadership roles 43 #vmlearn Turn your extra work into THEIR opportunity and YOUR engagement
  • 44. 4. Get board and staff participation 44 #vmlearn This is an out-of-the-ordinary event. Get them excited to talk about it. Make it easy.
  • 45. 5. Build momentum via networks 45 #vmlearn (Both yours and theirs.) Provide fun, share-able content ready to go. Make it about THEM.
  • 46. 6. Provide multiple ways of “giving” 46 #vmlearn • Donations • Volunteering (and pledging) • Fundraising • Spreading the word!
  • 47. 7. Post on VolunteerMatch! 47 #vmlearn Make sure your listings are up-to-date. Recruit help planning and preparing for #GivingTuesday.
  • 48. 8. Follow Up! 48 #vmlearn Don’t let your new supporters languish. Thank EVERYONE and give them more ways to help (like volunteering!)
  • 49. Questions? 49 #vmlearn Kait Sheridan Center for Innovation & Social Impact, 92Y @sheridankait 92y.org Tracy Buchholz Support Center for Child Advocates @TLBTB advokid.org Shari Tishman VolunteerMatch @heystish VolunteerMatch.org
  • 50. Next Webinar: Engaging Volunteers on Facebook http://learn.volunteermatch.org #vmlearn September 25, 2014