Waste Management is the leading waste and environmental services provider in North America. It has over 43,000 employees, manages over 13 million tons of recyclable materials annually, and operates 244 active landfills. The company is committed to sustainability and environmental stewardship through initiatives like operating the largest natural gas truck fleet, producing renewable natural gas from landfill biogas, and investing in new recycling technologies. It also gives back to communities through sponsoring the Waste Management Phoenix Open charity event and donating over $12 million in 2018.

1. Jim Fish
President and CEO
#econclubphx

2. 1
Economic Club of Phoenix
Jim Fish – President and CEO, Waste Management
Nov. 15, 2018

3. 2
Who We Are

4. Raymond James Conference - March 7, 2017 3
WASTE MANAGEMENT
IN SUMMARY
(As of and for the Year Ended December 31, 2017)
Waste Management, Inc. (NYSE: WM),
based in Houston, Texas, is the leading provider of
comprehensive waste management and
environmental services in North America.
We create
enough energy to
power more than
500,000 homes
every year.
We manage over
13 million tons
of recyclable
commodities.
We dedicate almost
26K acres to
wildlife habitat
+21M $1.5B
customers
total
revenue
employees
42.3K
114M
tons of waste
managed at
landfills
90
wildlife habitat
programs
organicsprocessing 43facilities
305
102
traditional
recycling facilities;
44 single stream recycling
facilities, 11 construction and
demolition recycling facilities
1
active
hazardous
waste
127
landfill gas-to-
energy facilities
244
active solid
waste landfills
5
active
hazardous
waste landfills
$17M
$3.2B returned to
shareholders
$1.5B
$14.5B
6.5K
107natural gas
transfer
facilities
underground
injection facility
donated total in
charitable giving;
$1.9 million in-
kind services
fueling stations;
25 serve the
public
cash from
operations
capital
expenditures
vehicles that run
on alternative
energy

5. 4
Waste Management Values

6. DO THE RIGHT THING. THE RIGHT WAY.
THINK GREEN is more than a motto at WM. It’s what we stand for, who we are, and what we
do. WM’s Fundamental Commitments are essential to all aspects of our operations and
combine with WM’s Core Values to guide our daily actions.
OUR PEOPLE FIRST
The proud, engaged, and resilient
members of the WM family are the
foundation for our success. It all
starts with us taking care of each
other, our customers, communities,
and the environment.
SUCCESS WITH INTEGRITY
Our success is based not only on the
results we achieve, but how we
achieve them. We hold ourselves and
each other accountable for being
honest, trustworthy, ethical, and
compliant.
INCLUSION & DIVERSITY
We embrace and cultivate respect, trust,
open communications, and diversity of
thought and people.
CUSTOMERS
We place our customers at the center of
what we do and aspire to delight them
every day.
SAFETY
We have zero tolerance for unsafe
actions and conditions and make safety
a core value without compromise.
ENVIRONMENT
We are responsible stewards of the
environment and champions for
sustainability.

7. Page 6©2018 Waste Management
Our People

8. Waste Management Invests in our People
8
• Waste Management has proudly served Arizona communities for 53 years.
• WM employs over 43,000 employees companywide and 2,200 employees in
Arizona.
• In 2018, we will invest $135 million in compensation and benefits over our
annual merit increase.
• People are the key to our success, and we’re focused on developing
and retaining the best and most diverse workforce in the industry.
• We’ve spent significant dollars in training, equipment, and facilities
upgrades this year aimed at providing our employees a safe and effective
working environment so they can deliver top-quality service to our
customers.
• Upgraded more than 70 facilities across our market areas
• Invested in a new Sales Center in Phoenix
• Building a new Driver Training Center in Glendale, opening in 2019

9. Our Communities
9

10. Waste Management Phoenix Open Community &
Environmental Impact
• Waste Management Phoenix Open raised a record $12.2
million for local charities through proceeds from the 2018
tournament.
• The Thunderbirds and the Waste Management Phoenix Open
have raised more than $68 million for local charities since
2010 when WM became title sponsor.
• In 2019, Waste Management celebrates its 10th year as title
sponsor.
• Since 2013, the Waste Management Phoenix Open has been a
zero waste event.
$12.2M
FORCHARITY
$105K
RAISED ON
GREEN‐OUTDAY
200+
ORGANIZATIONS
BENEFITTED
$100K
DONATEDFROM
SHOT ATGLORY
10

11. Sustainability
©2018 Waste Management Page 10

12. Top Performing DJSI Company in the World in Commercial Services and Supplies Sector, 2018
GHG Reporting since 2004
Waste Management Sustainability
100 Best
Corporate
Citizens
12
CDP Climate
Leader
“A-List”
Top Performer
on Dow Jones
Sustainability
Indices
• Waste Management is the largest recycler in North America.
o 10.7 million tons/year
o 15+ million tons/year including organics
• WM has the largest heavy-duty natural gas fleet of its kind in North
America, currently operating just over 7,100 natural gas trucks.
• Our collection trucks are running on trash, in roundabout way —
25 percent of our natural gas fleet is fueled with renewable
natural gas produced from landfill biogas.

13. • It started in 2011 at ASU with 100
attendees and 4 WM speakers.
• The 2018 forum had 450 attendees, 75,000
live streaming viewers with Bill Gates
opening the Forum, and Rahm Emanuel
participating in a fireside chat.
• In 2019, the WM Sustainability Forum will
focus on solutions for plastic waste in the
environment and will partner with National
Geographic.
• Their presentation Why Plastics? Why
Now? will educate leaders from across the
value chain about the problem of plastic
waste in the environment and what is
being done to prevent it.
13
Waste Management Sustainability Forum

14. Our Future
©2018 Waste Management Page 13

15. Waste Management – Committed to Our Future
•Constructing the recycling plant of the future
•Piloting remote operations of heavy equipment
•Autonomous trucks
•Have invested $500M in search of the next
generation of disposal
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