This document provides a summary of Noel De Leon Alvior's personal and professional details. It includes his educational background, work experience, skills, and qualifications. He has over 10 years of experience in IT service desk, security, and engineering roles. Currently, he works as an IT Security Engineer at Gemalto Philippines Inc, where he is responsible for physical and logical security policies and ensuring security systems are fully operational.

1. NAME: NOEL DE LEON ALVIOR
Address: 8 MOLAVE STREET, GREENPLAIN VILLAGE, MAMBOG II,
BACOOR, CAVITE
Contact Number: +639178456202 (Globe)
Email Addresses: noel.alvior@gmail.com
PERSONAL PROFILE:
Date of Birth : September 21, 1984
Birthplace : Metro Manila
Civil Status : Married
Height : 5’9
EDUCATIONAL BACKGROUND:
Vocational Educations:
Computer Networks Professional Program Module 1 (Mastering Windows) (Apr. – May. 2007)
Computer Networks Professional Program Module 1 (CISCO) (Jan. – Mar. 2007)
Computer Networks Professional Program Module 1 (COMPTIA) (Sept. – Nov. 2006)
PC Troubleshooting / Networking (Aug. – Sept. 2006)
Informatics
Robinson’s Imus, Cavite
Tertiary Education:
Graduate of Bachelor of Science in Computer Science (2001-2006)
De La Salle University Dasmariñas, (DLSU-D)
Dasmariñas, Cavite
Secondary Education:
Malate Catholic School (MCS)
Malate, Manila
Primary Education:
Jesus Good Shepherd School (JGSS)
Palico, Imus, Cavite
ACTIVITIES
 Network of Computer Science Students (NECSS) Member
 (Former) Greenplain Village Homeowners Association – Board of Director
 (Former) Kabataan ng Greenplain Village President
 Aqua Fortis Rowing Team Member

2. EXPERIENCE, KNOWLEDGE and SKILLS
Communication
 Could speak in both Filipino and English
 Could perform on both physical & logical operations.
 Being able to project confidence in the line of work and in performing presentations
(visual or oral).
 Have the ability to appropriately give and receive feedback. Thus, being able to accept,
and even encourage, feedback from others.
 Being able to perform respect to any situation and being sensitive to its work
environment.
Personal
 Have the ability to work on shifting schedules and under pressure.
 Can handle support on different kind of platforms (phone, remote or e-mail)
Telemarketing
 Offers card promo and installment facilities to AIG cardholders.
 Provides support inquiries regarding cardholders account, transactions and concerns.
Programming / Encoding / System and Web Design
 HTML, JAVA, Turbo C, C++, FoxPro, Visual Basic 6, Linux
Laptops, Desktop and Servers
 Windows Operating Systems, Linux OS installation, maintenance, upgrade and
troubleshooting.
 Hardware troubleshooting: Printers, Desktops, Laptops.
 Basic in Windows Server 2003/2008 installations.
 Basic in DNS, DHCP, Active Directory configuration.
 MS Office 2003/2007/2010 installation, upgrade and troubleshooting.
 Efficient in Microsoft Office Applications and the Internet
Network LAN/WAN Technology
 Network Monitoring Systems administration
o ISP MRTG
o NAGIOS
Network Security
 Administration of security devices
o Sonicwall SSL-VPN
o Cisco ASA and Huawei Firewalls
o TrendMicro Interscan Web Security Virtual Appliance
o Squid proxy / DNS / Thales HSM / Mail blast & Qmail servers
 Event / Threat monitoring & reporting
o Symantec Endpoint Protection / TrendMicro Officescan Antivirus
o F5 Web Application Firewall
o Barracuda 600 Firewall and Anti-Spam
o IBM Proventia Intrusion Prevention System

3. o TrendMicro Interscan Mail Security Virtual Appliance
o HP ArcSight SIEM (Security information and event management)
 Generate Key Performance Indicator and Risk Incident Consolidation reports.
 Safekeeping of the bank’s privileged system accounts.
IT Security Engineer
 Administration of security devices
o AMAG Systems (CCTV, Intruder alarms)
o SKYBOX Security Firewall Assurance
o NESSUS Vulnerability Scanner
o BOMGAR Remote Session
o LT Auditor Monitoring Report Tool
 Audit operations, management, compliance, reporting and coordination.
EMPLOYMENT HISTORY
Sensor Department On-the-Job-Trainee (Mar. 2005 – Sept. 2005)
 In-charge for collecting, encoding and providing Machine and Material downtime report
at Sensor Department.
Business Relation Staff / Pro Gamer / Game Tester (Aug. 2006 – Sept. 2006)
 Organize game events / tournaments and offers LU Top Up game cards.
 Assisting game users on the FreeStyle On-line Game FAQ's.
Items Processing Unit Staff (Jan. 2007 – Jul. 2007)
 File, encode and secure customer’s card applications.
 In-charge for sorting, file inventory and warehousing.
Telemarketing Associate (Jul. 2007 – May 2009)
 Call and offer cardholders on promos, benefits and installment facilities via phone.
 Endorse request on increase in credit limit, retrieval of CH’s statement and modification
of account details to customer service.
 Escalate irate clients to customer service for billing and card transaction concerns.
IT Service Desk Analyst (May 2009 – Sept. 2010)
 Receive and analyze (internal and external) client’s request thru phone, email and
pouch.
 Ensures correct escalation of problem to the right resolver/s.
 Perform remote and call support to users.
 Responsible of ensuring standard applications are installed correctly.
 Maintain company application installer’s inventory.

4.  Ensures turn-around time and service level agreements are met when handling tickets.
 Send advisories and scheduled maintenance to affected users bank-wide.
Operational
 Deals with hardware and software issues reported by the client/s.
 Use remote applications such as VNC and RDP for troubleshooting when software
problems are reported by the client.
 Help in deploying new applications company wide.
 Assists clients troubleshooting via phone.
 Keep self available when incidents arise and need to resolve immediately.
 Works with vendor in troubleshooting technical issues.
 Escalate desktop issues and involve experts wherever required in order to resolve
issues.
Accomplishments
 Revised and simplified mode of request. From paper to paperless request thru email.
 Assisted Desktop, Network and SysAd teams on their application roll-out activities.
IT Security Specialist (September 2010 – September 2014)
 Administration, monitoring and ensures availability of security devices.
 Reports and escalates any security incident that may arise.
 Installation, maintenance, upgrade and troubleshooting of security devices.
 Ensure the company is safe from cyber and physical attacks.
 Provide client requests such as access in company facilities (internet, applications,
device controls and privilege accounts).
Operational
 Keep antivirus updated and configured policies are intact. Ensuring company always
safe from viruses, spywares and malwares.
 Regularly checks Web application firewall and Intrusion Prevention System. Ensures
that the company websites are free from internet attacks.
 Report security incident, misused of company facilities that may lead to company profit
loss.
 Regularly update network security diagram.
 Response to any security requests such as internet access, device control access (eg.
Cd/dvd, usb and privilege accounts)`
 Administration of security facilities such as:
o Web gateway
o Mail gateway
o Antivirus
o Firewall
o Web application firewall
o VPN
o IPS
o Squid proxy

5. o DNS
o Thales HSM
Accomplishments
 Migration of old HSM Thales Payshield 8000 to 9000 model.
 Establish VPN site-to-site connections to other partner companies.
 Assisted for the migration of old Firewall core applications to new core.
 Assisted for the deployment of TrendMicro Interscan Web Security Virtual Appliance.
 Assisted for the deployment of TrendMicro Interscan Mail Security Virtual Appliance.
 Encrypt/decrypt script configurations from all application and database servers and
safekeeping the bank’s system privilege accounts.
 Re-positioned the WAF, Mail gateway and DMZ FW at DR Site.
IT Security Engineer (October 2014 – Present)
I’m responsible for the implementation of physical and logical security policies and practices in
Philippines, and assist the Regional Security Manager in ensuring that the security systems
are in full operation at all times, and that the plants in South Asia are complying with the
accreditation requirements.
 Achieved accreditation and ensure on-going compliance in accordance to the company’s
security regulatory requirements in respect of Perso Bureau as required by relevant
organizations (PCI, Visa, MasterCard, Amex, JCB, Diners Club, CUP, etc)
 Acting in accordance with the Corporate Security Management System and Policy to
manage all aspects of personnel, physical, production and logical security at PH site.
 Based on the corporate Security Policy to develop, publish, implement and maintain
local security procedures.
 Monitor and conducts internal audits of all security activities in the site and advice the
management team on all matters concerning Physical, Card Production & Logical
Security.
 Direct and investigate all matters where actions of staff or others could or have caused
a breach of security; and advise appropriate procedures to be implemented to prevent
re-occurrence.
 To account for tender on all security matters.
Operational
 Operates the AMAG security systems supporting the access control, alarm and video
recording systems.
 Authorize local badge applications.

6.  Periodically review the results from NESSUS Internal/External Vulnerability Scan,
Penetration Test. Analyze and work with related owners to fix the critical and high
findings within specific time period.
 Periodic security configuration reviews of servers, network access controls and firewall
rules using SKYBOX.
 Participates in new IT projects or solution implementations.
 Conducts security risk assessments on annual basis for the production facility to
ensure that risk are adequately identified and reduced with corrective actions
 Conducts Physical & Logical security awareness training to all staffs in the site to
ensure appropriate level of security consciousness.
 Provides adhoc regional support required on IT security compliance related duties in
South Asia.
 Any other special projects as specified, as and when required.
 Respect and comply with the Gemalto Quality, Health, Safety, Environmental &
Security requirements.
 Monthly report on time submission thru intranet based Security Control And Reporting
Tool (SCART).
 Monthly McAfee anti-virus monitoring.
 Hosts the Key Management Ceremony of all customers and trains the Key Ceremony
Actors.
 Conducts quarterly security management meeting.
 Hosts third party auditors (NCC Group) for site certifications, supports Int’l
(Corporate/Regional) security audits in Asia & customer site tour & audits as well.
 Supervised deployed G4S agency security guards.
 Managed security contractors (ESSCOR) & (CYNEWARD/G4S) to help maintain and
improve the overall Physical security requirement of the Perso Site.
 Also handles vendor contracts and ensures that agreements are met.
 Performs Facility related roles for overall warehouse bldg maintenance and from
structure, water & electrical aspects.
Accomplishments
 Ensured the Perso site with PCI-CP (Visa & Mastercard) & AMEX certifications.

7.  Acquired JCB certification (the first and only local Perso site in the PH with 0 audit
findings.)
 Held zero catastrophic and major security Incident.
 Implement the waiver (Risk Exception) process.
WORK EXPERIENCE
Philips Semiconductors Philippines Incorporated
LISP1 Cabuyao, Laguna
On-the-Job-Training
From Mar. 2005 – Sept. 2005
Level-Up Company
Pacific Star Building Makati Ave., Makati
Business Relation Staff / Pro Gamer / Game Tester
From Aug. 2006 – Sept. 2006
AIG Philam Savings Bank
17th Floor San Miguel Properties Bldg. Mandaluyong City
Items Processing Unit Staff
From Jan. 2007 – Jul. 2007
AIG Philam Savings Bank
16th Floor San Miguel Properties Bldg. Mandaluyong City
Telemarketing Associate
From Jul. 2007 – May 2009
East West Bank Corporation
2264 East West Bank Bldg., 2nd Floor, IT Department, Pasong Tamo Extension, Makati City
IT Service Desk Analyst
From May 2009 – Sept. 2010
East West Bank Corporation
2264 East West Bank Bldg., 2nd Floor, IT Department, Pasong Tamo Extension, Makati City
IT Security Specialist
From Sept. 2010 – Sept. 2014
Gemalto Philippines Incorporated
Bldng 7A Southern Luzon Complex, Security Department, Bgy Batino, Calamba City, Laguna,
Philippines 4027
IT Security Engineer
From Sept. 2014 – to Present
QUALIFICATIONS
Certified Secure Computer User
Date Passed: April 25, 2013
EC-Council

8. TRAINING AND SEMINARS ATTENDED
Trainings:
Barracuda End-User Training – conducted by Netpoleon (2011)
Network + Version 9 - by MISNET Education (2011)
Information Security Compliance & Risk Management –by BITSHIELD Education (2011)
Symantec Endpoint Protection Training –by Symantec (2012)
Certified Secure Computer User – by Global Knowledge Philippines (2013)
Advanced Excel Hands-on Training –by Informatics Makati (2013)
Network and Communication Security – by BITSHIELD Security Consulting, Inc (2013)
Site Security Management Training in SG – by Gemalto Asia Security Director (2014)
Seminars:
VB.Net Symposium – De La Salle University Dasmariñas 2004
NECCS Seminar - De La Salle University Dasmariñas 2004
Practicum Seminar - De La Salle University Dasmariñas 2005
Mcafee Enterprise Network Defense Class – Bubba Gump Greenbelt 3 2011
Sophos, Anatomy of an attack – Shangri-La Makati, Manila AB Room 2012
Orion Solarwinds Knowledge Transfer – East West Bank, Training Room P. Tamo, Makati 2013
Cyber Warefare 3: IT Security Summit 2013 – New Horizon Hotel, Boni Mandaluyong 2013
Cyberoam Solution Day – Tony Roma’s, Glorietta 4, Makati City 2013
References:
Available upon request.