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NIKE
(Acasestudyonthebrand–itsfallandrise)
Presented by-
SUDHANGSHU KASHYAP SAIKIA
MUMLY SAIKIA
NIKE STORY
• NIKE IS ONE OF THE LEADING MANUFACTURER OF SHOES AND
THE SPORTS EQUIPMENT IN THE WORLD.
• PHIL KNIGHT, THE CO-FOUNDER OF NIKE WAS AN ENTHUSIAST
OF SPORTS , HE WAS A RUNNER.
• HE BECAME THE DISTRIBUTOR OF JAPANESE SHOE BRAND
TIGER SHOES IN THE USA.
• HE AND HIS MENTOR OF UNIVERSITY OREGON,
BILL BOWERMAN LEGALLY STARTED A COMPANY CALLED
BLUE RIBBON SPORTS IN 1964.
• IN 1966 THEY HAVE THEIR FIRST STORE IN SANTA MONICA,CALIFORNIA.
• 1971 THEY REBRANDING THEIR COMPANY AS NIKE, THE LITERAL MEANING
OF WHICH IS VICTORY.
MARKETING STRATEGIES
4 P’S OF MARKETING
•PRODUCT
•PRICE
•PROMOTION
•PLACE
COMPETITIVE STATEGY
•COMPETITIVE ADVANTAGE
•BRAND POSITIONING AND BRAND
ARCHITECHTURE
SALES TECHNIQUE
Marketingstrategies
1960s –InthiseraJogging wasnot a
regularthingforthepopulation. To
inspirethepeople BillBowerman
bringsanewbookcalledJOGGING.This
bookcreated theimportanceofjogging
inthepeople’s mindandhowbeneficial
itisfor the people. Tillnowinthe USA,
BillBowerman isconsidered asthe
founderof thetermJogging.
Whenthey actuallyfacedproblem to
sell theirshoes, So theyactually
createdanew categorytoincrease
theirsales andtheyweresuccessful
Marketing Strategies (contd…)
1982–Inthisyearthesalesskyrocketed$800 mninsaleswhichwashighesttilldate.Afterthenthethingsstartedto
slowdown.ReebokfromEnglandatthattimewasthebiggestcomparablecompetitor.Nikewasholdingontoadeclining
positionandfailedtograbonthemarketasaresultNikehadloseitmarketshare.Tosurviveandcounterfightthey
expandtheirinternationaloperationsspecificallyinEurope
1984–Theirnetincomestarteddecreasingforthefirsttime.Whentheyweremovinginabaddirection.Thebiggest
singlethinghappenedtoturnthingsaroundwas MichealJordan,thegreatestthingeverhappenedtoNike.Micheal
JordanwasnotastarplayeratthattimebutNikecouldobservehispotentialtoshine.Hewasendorsedsoonafter
Adidashasrejectedhim.
NikeintroducedtheOriginalAirJordanwiththeiconicRed&Blackcolourexclusivelyfor MichealJordan.ButNBA(the
NationalBasketballAssociation)hasstrictrulesthattheshoesshouldmatchwiththeuniform coloroftheplayers.NBA
considereditatechnicalfoul.AtfirstitsoundlikeabadthingforNike.Buttheytookitintotheiradvantageanddecided
torunwithit.TheyputoutacommercialexaggeratingtheentiresituationsayingthatNBAthrewthemoutofthegame
butnotthegeneralpublic.Thesalesoftheshoewerejust$29mninlessthanamonthand$70mninjusttwomonths,it
becomesthemostdesireditemintheplanet
Thefollowingyeartheoverallsalespast$1bnmarkfirsttimeevermostlytotheirdomesticsalesandtheirprofithas
alsorecoveredtoreachanalltimehigh.ThatishowasinglecontracthashelpNiketogrowitspaceandholdthenumber
onespot.
1986wasthebestyearforNikeinthehistory
MarketingStrategies(contd…)
2012– When2012OlympicshappenedNikelostits chanceto becomethetitlesponsorto its rival –
Adidas,who paid$150mnto be associatedwiththenamewith2012Olympics.
TheOlympicscommitteecameoutwitha bunchof strictrulesforthecompaniesinsuch as way
thattheycouldin no way associatethemselveswithOlympicsinany typeof commercials,which
includedthewords‘LondonOlympics’,SummerOlympics’,Olympics,2012.Sotheoreticallyit was
impossiblein anyway thatwouldstealthe thunderof adidasas a brand.
So,aftertheseallrestrictions,thelegendarystrategyof Nikecomesintoplay,firsttheyhired400
Olympiansto be its brandambassador.Nikecameup with new linecalledVoltwhereinthey
distributedeyecatchyneoncolouredshoesto be wornduringtheirmatches.Secondlythereare
almost28 otherlocationsin theworldcalledas LondonexcepttheLondonof UK.So,Nikeshot
theircommercialsin allother Londons(e.gLondoninOhio,LittleLondonin Jamaica,Londonin
Hotel,Gym etc,SmallLondonin Nigeria,eventheLondonroad.Nikewas ableto placetheword
‘London’in allof its commerciallegally.
Thirdlyfortheendorsement,theywerenotallowedto use Olympiansforendorsementtheyhired
averageteenagerswho werenotknownto anybodyandit cameout witha beautifulmasterpiece
which literallybroketheinternetas Nikemanagedto strikea cordwithlocalchampions.Thespirit
of a championwithineverysingleindividual.Andif you aresomebodywhois pushingyourlimits
thatNikecommercialis literallydepictingyourown story.
In Nikecommercialsit leveragestheemotionof inspirationto communicateit idea
WiththeabovestrategyNikewas ableto be on trending as numberonein socialmediaplatform
with4.5mnviewsandAdidasbeingthe titlesponsorwas at numberthreewithonly2.9mnviews
Thatis howwithoutbeingthetitlesponsorandwithoutactuallyusingthebannedkeywordsNike
emergedas a championin themarketingwar.
Marketing Strategies (contd…)
2018– Therise ofcontroversy marketing. AnNFLplayer namedColin Kaepernickkneeledduring
the nationalanthem asagesture andthis gesturetookthe blacklivesmatter toanother level and
became aburning issue.
Andthat iswhenNikeintroducedthe world tothe iconicdream crazy commercial, it includedthe
bannedplayerColin, withina fewhours, this commercial wastrending onevery single social
media platform. It turns out, this was aresult ofsomethingcalledBipolarisationwherein one
segmentofpeoplesawthis asagesture ofcourageandsupportforthe minority ofUSAwhereas
the secondsegment ofpeoplesawColin’s kneelingas aninsult tothe nationalflag.Nike
supportingColin was seenasananti-nationalbrand. Whenthe sentimentanalysis wasdonefor
the conversation around Nike.According tothe brandwatch, immediately afteradwent live the
sentimentratio aroundNikedrawn from72% positive to65% in negative.
Even thoughsomany peoplewereboycottingNikesalesactually shotupby$100mn.This Dream
Crazy campaignwasapurpose driven campaignthat stoodbyapurpose, that is the dignity, the
respect andthe safetyoftheblackminority in the USA. Andassoonaspeoplesawit, every single
personwhoresonate with the Nike’s messagestarted sharingthe video resultinginto extreme
virality. Although it lookedlikemajority oftheAmerican wereagainstNikebutthedata showed
that evenmajor chunkofNike’s White customersalsosupportedColin.
After this adNike’s owncustomerswereeven moreloyal tothe brand, forthemNikewasnot just a
shoecompany but it as alsoarepresentation oftheiropinionandaniconthat stoodfortheir
dignity. Alsomanycelebsstarted spporting the brand andhenceit ledtoBrand Perception
Nikeendedupgetting $163.5mnworth ofmediabuzzat zerocost.Nikeestablisheda benchmark
forviral marketing.
PROBLEMS FACED BY NIKE
• NIKE’S SUPPLY CHAIN
• TECHNOLOGIES AND TROUBLES FROM SOFTWARE.
• DEMAND FORECASTING
• INVENTORY MANAGEMENT AND SCHEDULING
• FALL OF NIKE PROFIT IN 1991
RECOMMENDATION
• COMPANY SHOULD FOLLOW CORPORATE SOCIAL RESPONSIBILITY.
• NIKE SHOULD WORK WITH GENERAL FEDERATION OF LABOUR AND LABOUR UNION.
• NIKE SHOULD WITH OTHER SHOE MANUFACTURERES, PROVIDE FAIR WAGES TO THE WORKERS.
• NIKE CAN OPEN ITS OWN BRANDED STORE AND MANAGE ITS SUPPLY AND INVENTORY CONTROL
ON IT’S OWN.
• THEY CAN ASK CONSUMERS THEIR NEEDS BY TAKING SURVEY AND PRODUCE ACCORDING TO IT.
• PRODUCE THE REQUIRED AMOUNT TO AVOID EXCESS INVENTORY.
• NIKE SHOULD KEEP ON CHECKING THE PROGRESS OF THEIR
COMPANY IN ORDER TO STAY IN THE MARKET.
Conclusion
Nikeissuccessfulingrowthbecauseitbelievesincontinuousimprovement,rightfromitstimeoffoundation
whenNikeusedtoimportshoesfrom Japan,beforeeveryconsignmenttheyusedtosendimprovement
noticetothemanufacturer.Nikealsobelieves inStellarBranding.Nikeneversellsproductsfrom
advertisingdirectlybutitcreatesanimpactandmakesabehavioursamongpeoplethatifsomebodyinspire
todogreatthanhe orsheshouldgoforNike.Theybasicallyusetheindirectapproachofmarketing.
EventhoughNikewasnottheofficial partnerof2012OlympicsthepeopleacceptedNikemorethanAdidasas
thetitlepartnerwiththehelpoftheNike’scommercial“FindyourGreatness” –itshoweditisnotonlymeant
forsuperstarsbuttheitis–greatnessisforeveryone.NikebeatAdidasinspiteofallodds.Itwasa
remarkablemessagefromNike.
The21st Centurybrandingisnotaboutjustsalesanddiscountsandmarketingisnolongeranudgetosell
yourproduct.Today,they’reaboutestablishingadeeperconnectionwiththecustomersandstandingupor
somethingthat’swaybeyondconventionalstandards.
Inthecontroversial caseofBlackLives Matter,itwasNike’scourageousstandardtosponsor Colin
Kaepernicktosupporttherightcauseandusetheiradvertisementasasymbolicrepresentation ofdignity
andsafetyofAfrican-American.ThethreesubjectsthatNikewasmoreconcernedisconsumerpsychology,
behaviouraleconomicsandhumancentricdesign.
THANK YOU

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Nike - Rise and Fall of marketing - presented by Sudhangshu Kashyap Saikia

  • 2. NIKE STORY • NIKE IS ONE OF THE LEADING MANUFACTURER OF SHOES AND THE SPORTS EQUIPMENT IN THE WORLD. • PHIL KNIGHT, THE CO-FOUNDER OF NIKE WAS AN ENTHUSIAST OF SPORTS , HE WAS A RUNNER. • HE BECAME THE DISTRIBUTOR OF JAPANESE SHOE BRAND TIGER SHOES IN THE USA. • HE AND HIS MENTOR OF UNIVERSITY OREGON, BILL BOWERMAN LEGALLY STARTED A COMPANY CALLED BLUE RIBBON SPORTS IN 1964. • IN 1966 THEY HAVE THEIR FIRST STORE IN SANTA MONICA,CALIFORNIA. • 1971 THEY REBRANDING THEIR COMPANY AS NIKE, THE LITERAL MEANING OF WHICH IS VICTORY.
  • 3. MARKETING STRATEGIES 4 P’S OF MARKETING •PRODUCT •PRICE •PROMOTION •PLACE
  • 4. COMPETITIVE STATEGY •COMPETITIVE ADVANTAGE •BRAND POSITIONING AND BRAND ARCHITECHTURE SALES TECHNIQUE
  • 5. Marketingstrategies 1960s –InthiseraJogging wasnot a regularthingforthepopulation. To inspirethepeople BillBowerman bringsanewbookcalledJOGGING.This bookcreated theimportanceofjogging inthepeople’s mindandhowbeneficial itisfor the people. Tillnowinthe USA, BillBowerman isconsidered asthe founderof thetermJogging. Whenthey actuallyfacedproblem to sell theirshoes, So theyactually createdanew categorytoincrease theirsales andtheyweresuccessful
  • 6. Marketing Strategies (contd…) 1982–Inthisyearthesalesskyrocketed$800 mninsaleswhichwashighesttilldate.Afterthenthethingsstartedto slowdown.ReebokfromEnglandatthattimewasthebiggestcomparablecompetitor.Nikewasholdingontoadeclining positionandfailedtograbonthemarketasaresultNikehadloseitmarketshare.Tosurviveandcounterfightthey expandtheirinternationaloperationsspecificallyinEurope 1984–Theirnetincomestarteddecreasingforthefirsttime.Whentheyweremovinginabaddirection.Thebiggest singlethinghappenedtoturnthingsaroundwas MichealJordan,thegreatestthingeverhappenedtoNike.Micheal JordanwasnotastarplayeratthattimebutNikecouldobservehispotentialtoshine.Hewasendorsedsoonafter Adidashasrejectedhim. NikeintroducedtheOriginalAirJordanwiththeiconicRed&Blackcolourexclusivelyfor MichealJordan.ButNBA(the NationalBasketballAssociation)hasstrictrulesthattheshoesshouldmatchwiththeuniform coloroftheplayers.NBA considereditatechnicalfoul.AtfirstitsoundlikeabadthingforNike.Buttheytookitintotheiradvantageanddecided torunwithit.TheyputoutacommercialexaggeratingtheentiresituationsayingthatNBAthrewthemoutofthegame butnotthegeneralpublic.Thesalesoftheshoewerejust$29mninlessthanamonthand$70mninjusttwomonths,it becomesthemostdesireditemintheplanet Thefollowingyeartheoverallsalespast$1bnmarkfirsttimeevermostlytotheirdomesticsalesandtheirprofithas alsorecoveredtoreachanalltimehigh.ThatishowasinglecontracthashelpNiketogrowitspaceandholdthenumber onespot. 1986wasthebestyearforNikeinthehistory
  • 7.
  • 8.
  • 9. MarketingStrategies(contd…) 2012– When2012OlympicshappenedNikelostits chanceto becomethetitlesponsorto its rival – Adidas,who paid$150mnto be associatedwiththenamewith2012Olympics. TheOlympicscommitteecameoutwitha bunchof strictrulesforthecompaniesinsuch as way thattheycouldin no way associatethemselveswithOlympicsinany typeof commercials,which includedthewords‘LondonOlympics’,SummerOlympics’,Olympics,2012.Sotheoreticallyit was impossiblein anyway thatwouldstealthe thunderof adidasas a brand. So,aftertheseallrestrictions,thelegendarystrategyof Nikecomesintoplay,firsttheyhired400 Olympiansto be its brandambassador.Nikecameup with new linecalledVoltwhereinthey distributedeyecatchyneoncolouredshoesto be wornduringtheirmatches.Secondlythereare almost28 otherlocationsin theworldcalledas LondonexcepttheLondonof UK.So,Nikeshot theircommercialsin allother Londons(e.gLondoninOhio,LittleLondonin Jamaica,Londonin Hotel,Gym etc,SmallLondonin Nigeria,eventheLondonroad.Nikewas ableto placetheword ‘London’in allof its commerciallegally. Thirdlyfortheendorsement,theywerenotallowedto use Olympiansforendorsementtheyhired averageteenagerswho werenotknownto anybodyandit cameout witha beautifulmasterpiece which literallybroketheinternetas Nikemanagedto strikea cordwithlocalchampions.Thespirit of a championwithineverysingleindividual.Andif you aresomebodywhois pushingyourlimits thatNikecommercialis literallydepictingyourown story. In Nikecommercialsit leveragestheemotionof inspirationto communicateit idea WiththeabovestrategyNikewas ableto be on trending as numberonein socialmediaplatform with4.5mnviewsandAdidasbeingthe titlesponsorwas at numberthreewithonly2.9mnviews Thatis howwithoutbeingthetitlesponsorandwithoutactuallyusingthebannedkeywordsNike emergedas a championin themarketingwar.
  • 10. Marketing Strategies (contd…) 2018– Therise ofcontroversy marketing. AnNFLplayer namedColin Kaepernickkneeledduring the nationalanthem asagesture andthis gesturetookthe blacklivesmatter toanother level and became aburning issue. Andthat iswhenNikeintroducedthe world tothe iconicdream crazy commercial, it includedthe bannedplayerColin, withina fewhours, this commercial wastrending onevery single social media platform. It turns out, this was aresult ofsomethingcalledBipolarisationwherein one segmentofpeoplesawthis asagesture ofcourageandsupportforthe minority ofUSAwhereas the secondsegment ofpeoplesawColin’s kneelingas aninsult tothe nationalflag.Nike supportingColin was seenasananti-nationalbrand. Whenthe sentimentanalysis wasdonefor the conversation around Nike.According tothe brandwatch, immediately afteradwent live the sentimentratio aroundNikedrawn from72% positive to65% in negative. Even thoughsomany peoplewereboycottingNikesalesactually shotupby$100mn.This Dream Crazy campaignwasapurpose driven campaignthat stoodbyapurpose, that is the dignity, the respect andthe safetyoftheblackminority in the USA. Andassoonaspeoplesawit, every single personwhoresonate with the Nike’s messagestarted sharingthe video resultinginto extreme virality. Although it lookedlikemajority oftheAmerican wereagainstNikebutthedata showed that evenmajor chunkofNike’s White customersalsosupportedColin. After this adNike’s owncustomerswereeven moreloyal tothe brand, forthemNikewasnot just a shoecompany but it as alsoarepresentation oftheiropinionandaniconthat stoodfortheir dignity. Alsomanycelebsstarted spporting the brand andhenceit ledtoBrand Perception Nikeendedupgetting $163.5mnworth ofmediabuzzat zerocost.Nikeestablisheda benchmark forviral marketing.
  • 11. PROBLEMS FACED BY NIKE • NIKE’S SUPPLY CHAIN • TECHNOLOGIES AND TROUBLES FROM SOFTWARE. • DEMAND FORECASTING • INVENTORY MANAGEMENT AND SCHEDULING • FALL OF NIKE PROFIT IN 1991
  • 12. RECOMMENDATION • COMPANY SHOULD FOLLOW CORPORATE SOCIAL RESPONSIBILITY. • NIKE SHOULD WORK WITH GENERAL FEDERATION OF LABOUR AND LABOUR UNION. • NIKE SHOULD WITH OTHER SHOE MANUFACTURERES, PROVIDE FAIR WAGES TO THE WORKERS. • NIKE CAN OPEN ITS OWN BRANDED STORE AND MANAGE ITS SUPPLY AND INVENTORY CONTROL ON IT’S OWN. • THEY CAN ASK CONSUMERS THEIR NEEDS BY TAKING SURVEY AND PRODUCE ACCORDING TO IT. • PRODUCE THE REQUIRED AMOUNT TO AVOID EXCESS INVENTORY. • NIKE SHOULD KEEP ON CHECKING THE PROGRESS OF THEIR COMPANY IN ORDER TO STAY IN THE MARKET.
  • 13. Conclusion Nikeissuccessfulingrowthbecauseitbelievesincontinuousimprovement,rightfromitstimeoffoundation whenNikeusedtoimportshoesfrom Japan,beforeeveryconsignmenttheyusedtosendimprovement noticetothemanufacturer.Nikealsobelieves inStellarBranding.Nikeneversellsproductsfrom advertisingdirectlybutitcreatesanimpactandmakesabehavioursamongpeoplethatifsomebodyinspire todogreatthanhe orsheshouldgoforNike.Theybasicallyusetheindirectapproachofmarketing. EventhoughNikewasnottheofficial partnerof2012OlympicsthepeopleacceptedNikemorethanAdidasas thetitlepartnerwiththehelpoftheNike’scommercial“FindyourGreatness” –itshoweditisnotonlymeant forsuperstarsbuttheitis–greatnessisforeveryone.NikebeatAdidasinspiteofallodds.Itwasa remarkablemessagefromNike. The21st Centurybrandingisnotaboutjustsalesanddiscountsandmarketingisnolongeranudgetosell yourproduct.Today,they’reaboutestablishingadeeperconnectionwiththecustomersandstandingupor somethingthat’swaybeyondconventionalstandards. Inthecontroversial caseofBlackLives Matter,itwasNike’scourageousstandardtosponsor Colin Kaepernicktosupporttherightcauseandusetheiradvertisementasasymbolicrepresentation ofdignity andsafetyofAfrican-American.ThethreesubjectsthatNikewasmoreconcernedisconsumerpsychology, behaviouraleconomicsandhumancentricdesign.