This document outlines the vision, values, and culture of NIC Partners, a network integration company focused on the Cisco platform. The company's vision is to be the leading Cisco partner in the SLED and healthcare verticals in Southern California, with a goal of $200 million in revenue and $20 million in profit by 2022. NIC Partners aims to have an employee-owned culture defined by core values of being relentlessly customer focused and playing fair. The company currently has 99 employees and has been employee-owned since 2015.

1. A NETWORK INTEGRATION COMPANY
#VISION #COREVALUES #CULTURECODE

2. OUR VISION
NIC Partners exists to help our customers
understand, implement and leverage
technology in their organizations.
NIC Partners will be the leading Cisco
network integration company in the SLED
and Healthcare vertical marketplaces in
the Southwestern United States.
Our objective is to become an employee-
owned company with a revenue target of
200 million dollars with a net profit of
twenty million dollars by 2022.

3. One call is all it takes to see that there’s something
uniquely positive about NIC Partners. We’re Southern
California technology collaborators with a contractor
background who keep costs under control and projects
on track where other IT providers can’t.
We’re big enough to handle any challenge you have, and
small enough to care. Let us make your technology work
for you.

4. Our
Vision
Employee
owned
(ESOP)
200 Million
Revenue
TargetLeverage
technology
for our
customers
Be the
leading Cisco
Partner in
SLED for
SOCAL
Be the
leading Cisco
Partner in
Healthcare in
SOCAL

5. NIC Partners will be the leading Cisco network
integration company in the SLED and Healthcare
vertical marketplaces in the Southwestern
United States.

6. With more than 17 years of experience, we’ve
helped 50+ school districts identify, implement and
adapt technology to fit their needs.
We’re more than equipped to provide you with a
technology system that works today and won’t be
obsolete tomorrow.

7. When you choose NIC Partners, you gain a healthcare IT
expert who understands that a special balance of
partnership, knowledge, and experience is required for
success.
From design to delivery and after, we make ourselves
available to answer your questions, solve your
problems, and help you achieve excellence.

8. What makes us different?
The NIC Partners culture and values govern
who we are and what we do for you.

9. We model our core values.
Relentless
Customer
Focused
Fair Play
These values guide our decisions,
actions and service.

10. We’re Relentless
 In our pursuit of excellence,
we strive to add value to
every situation.
 Every day we try to do
something better than we
did the day before because
when our customers win,
we win.

11. We do the right thing.
 Whether someone’s
watching or not, we do
what’s right
 We answer calls, pick up
the phone and work
weekends to solve
problems
 We celebrate our
customers’ victories

12. We’re local.
 Our customers are family.
 We live in the same areas we service!

13. We provide outstanding service, and
our customers tell us so!
We received 4.76 out of 5 Stars on the
Cisco Customer Satisfaction Rankings
8 times in a row!

14. The Team
• NIC Partners employees are an essential part
of the company’s success; we foster an
attitude of personal ownership and are
committed to employee ownership of NIC
Partners by the employees.
• Employees are encouraged to “play fair”, be
“relentless”, and be completely focused on
“customer success and satisfaction”.
• Our management team is committed to
being “on site” and engaged in projects and
customer implementations as they occur,
ensuring complete dedication to project and
customer success.

15. Accountability Chart

16. Frank Spaeth, Managing Partner
• Role & Responsibilities
Frank’s job is to ensure that customers have a consistently outstanding
experience when they partner with NIC Partners. His focus is to
empower the NIC Partners staff to improve daily in their journey to
excellence. He provides whatever assistance his employees need to do
the right thing, every time, for NIC Partners’ clients.
• Experience and Qualification
Frank has more than 35 years of management experience. He has
experience in contracting, working as a Project Manager, General
Manager, Vice President and Managing Partner. With a rich history of
supervisory roles, Frank has amassed an impressive toolkit of business
management skills that have served him well in the dynamics
associated with a successful company like NIC Partners.

17. Background & Company
Information
NIC Partners was founded in 2007
• Currently 99 Employees
• Employee-owned since February 2015
• Serving the Southern California market place
• Cisco-centric network integrator focused on public sector/ K-12
and healthcare markets
• Cisco Gold Partner since 2007, DVAR in 2009
• Licensed General Contractor (B), Electrical Contractor (C-10), &
Low Voltage Contractor (C-7)

18. Our people are our greatest asset
and our competitive advantage.
NIC Partners is employee-owned and operated
by the individuals who work here.

19. We take pride in what we do.