The document discusses the experience economy and niche tourism. It provides an overview of the experience economy framework developed by Pine and Gilmore, which describes how economic value has progressed from commodities to goods and services, and is now focused on experiences. It also discusses different types of niche or specialized tourism such as cultural, environmental, rural, and urban tourism. Examples are given of extreme or high-risk tourism activities.
Unit Topics:
Hospitality and Tourism
The nature of tourism services
Major categories of tourism product and services
Industry Terminology
Tourism Organizations
Learning Objectives:
Define the basics and purposes the nature of travel and tourism and the sectors of the modern visitor economy it supports
Amin deroui - achieving excellence in the hotel industryAminDeroui1
Amin Deroui provided with the tools, processes and guidance to deliver excellence in hotel operations, profitability, revenue management, finance and guest service.
Unit Topics:
Hospitality and Tourism
The nature of tourism services
Major categories of tourism product and services
Industry Terminology
Tourism Organizations
Learning Objectives:
Define the basics and purposes the nature of travel and tourism and the sectors of the modern visitor economy it supports
Amin deroui - achieving excellence in the hotel industryAminDeroui1
Amin Deroui provided with the tools, processes and guidance to deliver excellence in hotel operations, profitability, revenue management, finance and guest service.
This notes will gives knowledge on hospitality industry and the various sectors of hospitality division. Each hospitality sector classification and the scope of hospitality industry was explained in detail.
Rare Hospitality, one of the top hospitality management companies, provides a productivity-based value proposition with Comprehensive Hospitality Management Services to their partners in Retail, Manufacturing, Corporate sector, and the Residential domain. The company also has a core specialization in Healthcare and Hospitality Facility Management. They analyze every client’s requirements and implement tailor-made local solutions in line with global hospitality practices and other hospitality companies. For more contact us!
It discusses the different variables in the tourism and hospitality. It contains the characteristics of tourism, the factors affecting a destination, and its significant importance to the global industry.
This notes will gives knowledge on hospitality industry and the various sectors of hospitality division. Each hospitality sector classification and the scope of hospitality industry was explained in detail.
Rare Hospitality, one of the top hospitality management companies, provides a productivity-based value proposition with Comprehensive Hospitality Management Services to their partners in Retail, Manufacturing, Corporate sector, and the Residential domain. The company also has a core specialization in Healthcare and Hospitality Facility Management. They analyze every client’s requirements and implement tailor-made local solutions in line with global hospitality practices and other hospitality companies. For more contact us!
It discusses the different variables in the tourism and hospitality. It contains the characteristics of tourism, the factors affecting a destination, and its significant importance to the global industry.
In this presentation i described about tourism in India. Like- Merit and Demerit, problem in tourism, rate of FTA's , some beautiful places in India and much more...
Customer is King but...| Professor Jeff French | The Mindsparkthe Mindspark
Learn from Global thought leader on behavioral influence what motivates people and how science is applied to help and influence them, make better decisions in both business and the Public sector.
Keynote by Professor Jeff French at the Mindspark Alexandroupolis 2018:
"Customer is King but...you can always influence Kings & Queens"
Keynote Link: https://youtu.be/frPphlje-nY
Professor Jeff French is a global thought leader in the fields of behavioral influence, Social Marketing, social communication and program planning and evaluation.
More on Prof Jeff French: https://mindspark.gr/professor-jeff-f...
More on the mindspark: www.mindspark.gr
This workshop will provide everybody who works in a leisure centre with the inspiration, support and tools to develop a customer service oriented culture, improve their customer service skills, resolve customer service problems and increase the satisfaction and retention of your customers.
New Skills Every Tour Director Should Know During & After COVIDWeTravel Inc.
WeTravel has teamed up with Mitch from Tripschool.com to bring you some thoughts about what new skills your tour directors will need during this Covid-19 pandemic.
Visit WeTravel website: www.wetravel.com
Visit TripSchool website: www.thetripschool.com
Commerce is Social: Connecting with and Converting Online ProspectsEric Weaver
Keynote from #MivaCon13 Extraordinary E-Commerce Conference in San Diego, March 8, 2013. Audience: e-commerce site owners generating around $500k in annual sales.
Followers of my presentations will recognize some oldie-but-goodie cases, but all the e-commerce stats are very recent (last 6-12 months).
How To Write A Thesis Statement (with Useful Steps and Tips) • 7ESL. 006 Essay Example Thesis Statement Examples For Essays ~ Thatsnotus. Meet your deadlines for dissertation essays.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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3. You have your choice. Choose either; 1. Assignment 5.5 page 69 of The Experience Economy OR 2. Assignment 6.9 page 165 of The Experience Economy OR 3. Airline Trends Prepare a 350-500 word paper and a 4-5 min PPT presentation outlining your thoughts. Due December 11 Individual Assignment (25% of final grade) Reaction Papers (3) 10% Minor assignment presentation 10% Done Major assignment report & presentation 25% Reaction Papers (3) 5% To Do Final Examination 50% 100%
33. Examples of Eatertainment “ No, I don’t want to go pay 12 dollars for a small crappy burger just so I can say I ate there but we can run in and get t-shirts.” – My Brother every time we are on vacation Eatertainment is the best example of goods/service/entertainment all together. Guests go in typically for dinner and leave with memories and souvenirs rtainment= Dinner show/movie themes/ jungle noises
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36. the experience economy The New Paradigm for Brands Prepared by Heather White-Laird Executive Creative Producer, iCrossing
37. “ mass marketing is dead ” Alan Lafley, CEO of Proctor and Gamble
38. advertising can no longer exist by blasting messages to an audience
39. prior to the internet it was a people to people world
66. Do we really need more proof that we live in an experience economy ?
67. Chip Conley told us about the development of his company Joie de Vivre Hospitality, with which he won the world’s ‘Experience Stager of the Year’ award in 2001. He creates niche boutique hotels dedicated to the adjectives described in a lifestyle representing magazine. Brands are mirrors! the whole corporate culture that he designs by working with, among others, ‘work climate surveys’ and an ‘open door policy’ for which he won the 6th ‘Best Company to Work for in California’ award. http://www.jdvhotels.com/ http://www.ted.com/talks/lang/eng/chip_conley_measuring_what_makes_life_worthwhile.html
71. A man of 92 years, short, very well-presented, who takes great care in his appearance, is moving into an old people’s home today. After waiting several hours in the retirement home lobby, he gently smiles as he is told that his room is ready. His wife of 70 has recently died, and he is obliged to leave his home.
72. As he slowly walks to the elevator, using his cane, I describe his small room to him, including the sheet hung at the window which serves as a curtain. " I like it very much", he says, with the enthusiasm of an 8 year old boy who has just been given a new puppy. "Sir, you haven’t even seen the room yet, hang on a moment, we are almost there. "
73. " That has nothing to do with it ", he replies. " It is already decided in my mind that I like my room. It is a decision I take every morning when I wake up. " " Happiness is something I choose in advance. Whether or not I like the room does not depend on the furniture, or the decor – rather it depends on how I decide to see it. "
74. " I can choose. I can spend my day in bed enumerating all the difficulties that I have with the parts of my body that no longer work very well, or I can get up and give thanks to heaven for those parts that are still in working order. "
75. " Every day is a gift, and as long as I can open my eyes, I will focus on the new day, and all the happy memories that I have built up during my life. " " Old age is like a bank account. You withdraw in later life what you have deposited along the way. "
76. So, my advice to you is to deposit all the happiness you can in your bank account of memories. Thank you for your part in filling my account with happy memories, which I am still continuing to fill…
77. 1. Free your heart from hate. 5. Expect less. 4. Give more. 3. Live simple. 2. Free your mind from worry. Remember these simple guidelines for happiness.
Mass Tourism: Conventional tourism involving large numbers of tourists in staged setting Niche Tourism: Special Interests, culture, and/or activity-based tourism involving a small number of tourists in authentic settings