NGA HR helps many large retail companies become more competitive by providing HR and payroll services in over 40 languages to over 1.1 million employees across 145 countries. They have over 6 million years of combined HR experience and currently serve over 30% of the UK working population and 50% of people working in the UK retail industry.
How is your HR request handled in an HR Shared Service Center?NGA Human Resources
This infographic provides information about how an average-sized HR service center handles HR requests. It shows that 66% of requests are handled by tier 1 contact center agents, 28% by tier 2 subject matter experts, 5% by tier 3 policy experts, and 8.5% through self-service online. The top 5 types of requests are changes to personal HR data, correction of time entries, payroll requests, information requests, and technical support issues.
NGA conducted a global survey to analyze the complexity of managing payroll across 35 countries. They developed a Payroll Complexity Index based on factors like taxes, employee data collection, and regulations. Western European countries like Italy, Germany and France ranked as most complex, while Asian countries like Singapore, Thailand and Brunei were least complex. Key parameters that influence complexity include social security, time and attendance tracking, and the gross-to-net calculation process.
Top Tips for Getting the Best from SuccessFactors Q3 2016 Release Universal U...NGA Human Resources
Every 3 months, a major universal upgrade hits your SuccessFactors instances, interfaces, middleware and landscape.
The upgrades are free of charge and offer a better performance, improved look and feel of applications, along with many new functionalities. These new features and upgrades are essential to perform at its best.
Download this presentation and learn what the best practices are for a successful SuccessFactors Q3 2016 Release.
Identify the challenges of your Employee Central project. NGA’s SuccessFactors Employee Central Health Check offers you the possibility to quickly secure valid assessment and accurate diagnosis of your system configuration challenges.
Reducing the cost of HR by using SAP SuccessFactors, explore how NGA HR trans...NGA Human Resources
Explore in this webinar recording how NGA HR successfully completed their digital HR journey beginning 2018, moving from SAP On Premise to the cloud.
Our own digital HR success story: the launch of OneHR Shared Services, in more than 35 countries, unifying and improving the employee experience and engagement for all 5.300 NGA employees worldwide with SAP SuccessFactors.
NGA’s Chief People Officer, Michael Rogers reveal how NGA HR increased productivity, reduced the cost of HR processes through a combination of forming the OneHR Shared Services and utilising the digital HR capabilities of SAP SuccessFactors. Also improving employee engagement through continuous performance management.
You’ll gain insights into:
• NGA’s journey – why NGA HR needed to change
• The NGA as-was and who/where NGA HR is today
• Threats and drivers for change
• Why digital HR is the core enabler to improve the employee experience
• The benefits of OneHR, to NGA HR and the employees
• Best practices, tips and tricks and lessons learnt
Watch the webinar recording: https://www.ngahr.com/hr-libraries/webinar_onehr
Where are you in in your GDPR journey? Europe's data protection regulation will undergo the greatest change since its creation over 20 years ago. The GDPR is Europe's new framework for data protection laws, replacing the Data Protection Act (DPA).
NGA HR helps many large retail companies become more competitive by providing HR and payroll services in over 40 languages to over 1.1 million employees across 145 countries. They have over 6 million years of combined HR experience and currently serve over 30% of the UK working population and 50% of people working in the UK retail industry.
How is your HR request handled in an HR Shared Service Center?NGA Human Resources
This infographic provides information about how an average-sized HR service center handles HR requests. It shows that 66% of requests are handled by tier 1 contact center agents, 28% by tier 2 subject matter experts, 5% by tier 3 policy experts, and 8.5% through self-service online. The top 5 types of requests are changes to personal HR data, correction of time entries, payroll requests, information requests, and technical support issues.
NGA conducted a global survey to analyze the complexity of managing payroll across 35 countries. They developed a Payroll Complexity Index based on factors like taxes, employee data collection, and regulations. Western European countries like Italy, Germany and France ranked as most complex, while Asian countries like Singapore, Thailand and Brunei were least complex. Key parameters that influence complexity include social security, time and attendance tracking, and the gross-to-net calculation process.
Top Tips for Getting the Best from SuccessFactors Q3 2016 Release Universal U...NGA Human Resources
Every 3 months, a major universal upgrade hits your SuccessFactors instances, interfaces, middleware and landscape.
The upgrades are free of charge and offer a better performance, improved look and feel of applications, along with many new functionalities. These new features and upgrades are essential to perform at its best.
Download this presentation and learn what the best practices are for a successful SuccessFactors Q3 2016 Release.
Identify the challenges of your Employee Central project. NGA’s SuccessFactors Employee Central Health Check offers you the possibility to quickly secure valid assessment and accurate diagnosis of your system configuration challenges.
Reducing the cost of HR by using SAP SuccessFactors, explore how NGA HR trans...NGA Human Resources
Explore in this webinar recording how NGA HR successfully completed their digital HR journey beginning 2018, moving from SAP On Premise to the cloud.
Our own digital HR success story: the launch of OneHR Shared Services, in more than 35 countries, unifying and improving the employee experience and engagement for all 5.300 NGA employees worldwide with SAP SuccessFactors.
NGA’s Chief People Officer, Michael Rogers reveal how NGA HR increased productivity, reduced the cost of HR processes through a combination of forming the OneHR Shared Services and utilising the digital HR capabilities of SAP SuccessFactors. Also improving employee engagement through continuous performance management.
You’ll gain insights into:
• NGA’s journey – why NGA HR needed to change
• The NGA as-was and who/where NGA HR is today
• Threats and drivers for change
• Why digital HR is the core enabler to improve the employee experience
• The benefits of OneHR, to NGA HR and the employees
• Best practices, tips and tricks and lessons learnt
Watch the webinar recording: https://www.ngahr.com/hr-libraries/webinar_onehr
Where are you in in your GDPR journey? Europe's data protection regulation will undergo the greatest change since its creation over 20 years ago. The GDPR is Europe's new framework for data protection laws, replacing the Data Protection Act (DPA).
The Future for Your SAP HCM Payroll. Options to Keep Your Payroll Future-Proof.NGA Human Resources
This webinar discusses options for SAP HCM payroll customers as SAP moves away from its on-premise HCM product. It outlines three main options: do nothing and stay on the current system, move to a new platform like Employee Central payroll, or outsource payroll completely. The webinar then provides more details on specific solutions under each option, including the risks, time, investment, and impact involved. It aims to help customers understand the changes and choose the best path for their future payroll needs.
Following SAP's announcement Jan 9, what options do SAP HCM clients have in terms of securing their payroll future? This presentation lays out various scenarios to safe guying your SAP Payroll in the future.
This presentation identifies the growing demand for cloud based HR services and the challenge of managing and maintaining this. We provide an understanding of the longer-term impact of maintaining cloud applications and the why application maintenance is so critical for business success.
This presentation is for you if:
-Your organization is moving from traditional on-premise to cloud-based HR systems
-You are responsible for the performance of HR/business applications
-Your apps are not ‘happy’: out of sync with release cycle, facing integration and compliance challenges
-You need to maximize returns on HR tech investments
-You are overwhelmed by the concept of application management services and /or the options available to you
Extending the HR Cloud with Cloud Technologies, Machine Learning and BotsNGA Human Resources
This presentation delves into real-life examples of how automation and machine learning are freeing HR managers from administrative tasks, allowing them to concentrate on the strategic and human side of the HR business.
Learn how businesses can empower employees and create a culture of active engagement, collaboration, and always on access, enabling a smarter user experience.
This webinar is for you if you would like to;
-Eliminate human errors from HR processes
-Maximize HR response and resolution times
-Remove functional user frustrations of HR processes
-Make HR tech conversational and human
NGA Africa Payroll is one end-to-end, no risk payroll solution for up to 49 countries in 2 languages, all serviced from our delivery centers in Pretoria, Cape Town and Umhlanga (Durban) and a network of local partners.
NGA Africa Payroll makes your payroll processing quick, easy and compliant:
* Manages end-to-end payroll for up to 49 countries
* Reduces complexity, legal and compliance risks
* Simplifies your business expansion in Africa
* Increases your visibility into the payroll process for analytics and regional reporting
* Integrates with your existing HRIS
* Gives you a clear view on total payroll cost across region
* Serviced from our proven delivery centers in Pretoria, Cape Town and Umhlanga (Durban) and a network of local partners
HR Then & Now. A path to the next generation of HCM systems. NGA Human Resources
This document discusses the history and evolution of HR technology and processes from the mainframe era to today's cloud-based solutions. It notes that HR systems have moved from standalone mainframe applications in the 1980s, to integrated ERP systems in the 1990s, to today's global cloud platforms. The document advocates adopting an "HR-as-a-Service" approach using a cloud-based digital core to power automated transactions while enabling flexible cost models and integration through standards and applications. This would assess legacy systems, enable self-service and automation at lower cost, and provide an adaptable Platform-as-a-Service model for HR delivery.
HR and IT managers that want to achieve a successful digital transformation must make fundamental changes. Whether businesses are looking to increase agility, improve customer service, streamline processes or drive innovation, change needs to start in the workplace. This is because the performance of individual employees is decisive in a world increasingly characterized by knowledge work. However, employee performance can only improve when the work environment is adapted and optimized to their respective roles and requirements. Equipping workers with new mobile devices or collaboration tools is not a solution in and of itself.
Based on PACs view of Digital Workplace as a holistic design and service concept, this presentation offers a 360° view on critical issues related to workplace modernization. It gives insight into current trends, investment plans and challenges relating to digital workplace initiatives.
XtendHR: NGA HR's SAP Hana Cloud Platform extensions for HRNGA Human Resources
Presentation delivered by Katy Powell from NGA Human Resources at SAP D-Kom in Karlsruhe, Germany, on January 12, 2017. XtendHR, the future-proofed HR apps - powered by NGA HR - deliver digital HR transformation results quickly.
The apps – built on the HR HANA Cloud Platform - help organizations deploy, roll out, configure and manage SuccessFactors Employee Central faster, safer, better and cheaper.
cleaHRsky is NGA HR's next generation HR-as-a-Service solution, featuring end-to-end HR administration, time, service delivery, payroll, talent management, and analytics, ready to run in 145+ countries.
NGA Digital HR: Destination Digital. Embark On A Journey To A Better Employee...NGA Human Resources
Digital HR is forcing us to rethink HR from top to bottom and is rapidly becoming the solution of choice for organizations developing high performing HR processes and an engaging employee experience.
Destination Digital: Tracking Progress to Continue First Class PerformanceNGA Human Resources
Your Digital HR journey doesn't stop once you have gone live. The continuous innovations that keep digital HR processes efficient, and your HR team high performing, need to be integrated and optimized to ensure you continue to reach your performance objectives.
In this webinar we talk you through the maintenance of your new HR platform, vital to ensure that it remains optimized in line with the quarterly SuccessFactors updates.
In addition, we reveal to you the value of the business intelligence insights that Digital HR gathers, analyzes and reports on as part of the digital data processes.
These real-time and retrospective insights make it easy for you to make smart strategic decisions and meet KPIs.
Everest Research, an organization that analyzes the human resources outsourcing market, has recognized NGA as a leader in multi-process HRO in 2016 and as a global market star performer in 2013, 2012, and 2011 based on its assessments of over 15 HRO suppliers. NGA was also recognized as a leader in multi-country payroll outsourcing in 2012 and 2015 according to Everest Research's analysis of 10 service providers in that market. The Everest reports help buyers of HR services understand trends in the HRO and multi-country payroll outsourcing markets.
You know that Digital HR is the best option for your business, but you may have concerns about how to transition smoothly from a legacy IT infrastructure to the Cloud.
In this presentation we provide you with the tools and knowledge you need to Fast Track your Digital HR journey from roadmap to a live HR Cloud - quickly, efficiently and importantly, on budget.
This presentation walks you through our Rapid Deployment Solution, and NGA's HR extensions to SuccessFactors that improve your users' experiences by optimizing the core HR platform beyond its standard functionality.
You will see that it's possible to compress a typical implementation timeline by up to eight weeks by using best practice methodologies; methodologies that take you from design, through build, testing and launch.
The document discusses the 4th Industrial Revolution and its impact on work. It notes that the 4th Industrial Revolution is driven by technological, geopolitical, demographic, and socio-economic disruptive forces that will significantly impact the future world of work through automation and other changes. HR and payroll professionals need to understand how these disruptions could change their organization's business model and make strategic contributions to managing the effects, as the impacts will be both opportunities and threats if not addressed appropriately.
The document discusses the impact of disruptive changes on employment levels, skills, and recruitment over the coming years. Major trends like artificial intelligence, robotics, and cloud technology are expected to significantly impact jobs and skills demands. By 2020 over a third of core skills for most occupations will be skills that are not considered crucial today. While business leaders recognize these challenges, they have been slow to develop strategies and are not confident in their ability to prepare. The report calls for businesses to invest in reskilling employees and developing new workforce strategies to help workers and companies adapt to changes.
This document discusses digital HR transformation and moving to the cloud. It provides advantages of the cloud like flexible pricing, easy deployment, and lower costs. It asks key questions about standardization, legacy processes, and single or multi-vendor strategies. The rest of the document discusses why change HR technology such as reducing costs, modernizing for business impact, and improving user experience. It promotes attending webinars on digital HR transformation and introduces NGA as a global leader in helping organizations transform HR operations and move to the cloud.
NGA Global Payroll. With services in 188 countries, we are helping people aro...NGA Human Resources
This deck lays out the various benefits and components of NGA Global Payroll, a HR BPO solution for employers of multinational workforces who want to ensure global compliance, focus on their core business and leverage cloud technology to improve business outcomes. NGA Global Payroll connects cloud HR systems with payroll engines in 188 countries, through Payroll Exchange, NGA's services integration middleware platform.
Top Tips for Getting the Best from SuccessFactors Q2 2016 Release Universal ...NGA Human Resources
Discover the new features and upgrades and anticipate on Q2 2016 release so that you can benefit from a better performance, improved look and feel and have access to all new functionalities.
Speed Up Your Business Focused Cloud Journey With NGA Cloud AcceleratorsNGA Human Resources
The document discusses NGA's HR cloud accelerators, which are mobile apps built on SAP Hana Cloud Platform to extend SAP SuccessFactors solutions. The accelerators include apps for managing HR requests and cases. They are designed to streamline HR processes, improve the employee experience, and reduce call volumes to HR service centers. Implementation examples from a banking customer show benefits like 60-70% reduction in calls through use of the request management app.
The Future for Your SAP HCM Payroll. Options to Keep Your Payroll Future-Proof.NGA Human Resources
This webinar discusses options for SAP HCM payroll customers as SAP moves away from its on-premise HCM product. It outlines three main options: do nothing and stay on the current system, move to a new platform like Employee Central payroll, or outsource payroll completely. The webinar then provides more details on specific solutions under each option, including the risks, time, investment, and impact involved. It aims to help customers understand the changes and choose the best path for their future payroll needs.
Following SAP's announcement Jan 9, what options do SAP HCM clients have in terms of securing their payroll future? This presentation lays out various scenarios to safe guying your SAP Payroll in the future.
This presentation identifies the growing demand for cloud based HR services and the challenge of managing and maintaining this. We provide an understanding of the longer-term impact of maintaining cloud applications and the why application maintenance is so critical for business success.
This presentation is for you if:
-Your organization is moving from traditional on-premise to cloud-based HR systems
-You are responsible for the performance of HR/business applications
-Your apps are not ‘happy’: out of sync with release cycle, facing integration and compliance challenges
-You need to maximize returns on HR tech investments
-You are overwhelmed by the concept of application management services and /or the options available to you
Extending the HR Cloud with Cloud Technologies, Machine Learning and BotsNGA Human Resources
This presentation delves into real-life examples of how automation and machine learning are freeing HR managers from administrative tasks, allowing them to concentrate on the strategic and human side of the HR business.
Learn how businesses can empower employees and create a culture of active engagement, collaboration, and always on access, enabling a smarter user experience.
This webinar is for you if you would like to;
-Eliminate human errors from HR processes
-Maximize HR response and resolution times
-Remove functional user frustrations of HR processes
-Make HR tech conversational and human
NGA Africa Payroll is one end-to-end, no risk payroll solution for up to 49 countries in 2 languages, all serviced from our delivery centers in Pretoria, Cape Town and Umhlanga (Durban) and a network of local partners.
NGA Africa Payroll makes your payroll processing quick, easy and compliant:
* Manages end-to-end payroll for up to 49 countries
* Reduces complexity, legal and compliance risks
* Simplifies your business expansion in Africa
* Increases your visibility into the payroll process for analytics and regional reporting
* Integrates with your existing HRIS
* Gives you a clear view on total payroll cost across region
* Serviced from our proven delivery centers in Pretoria, Cape Town and Umhlanga (Durban) and a network of local partners
HR Then & Now. A path to the next generation of HCM systems. NGA Human Resources
This document discusses the history and evolution of HR technology and processes from the mainframe era to today's cloud-based solutions. It notes that HR systems have moved from standalone mainframe applications in the 1980s, to integrated ERP systems in the 1990s, to today's global cloud platforms. The document advocates adopting an "HR-as-a-Service" approach using a cloud-based digital core to power automated transactions while enabling flexible cost models and integration through standards and applications. This would assess legacy systems, enable self-service and automation at lower cost, and provide an adaptable Platform-as-a-Service model for HR delivery.
HR and IT managers that want to achieve a successful digital transformation must make fundamental changes. Whether businesses are looking to increase agility, improve customer service, streamline processes or drive innovation, change needs to start in the workplace. This is because the performance of individual employees is decisive in a world increasingly characterized by knowledge work. However, employee performance can only improve when the work environment is adapted and optimized to their respective roles and requirements. Equipping workers with new mobile devices or collaboration tools is not a solution in and of itself.
Based on PACs view of Digital Workplace as a holistic design and service concept, this presentation offers a 360° view on critical issues related to workplace modernization. It gives insight into current trends, investment plans and challenges relating to digital workplace initiatives.
XtendHR: NGA HR's SAP Hana Cloud Platform extensions for HRNGA Human Resources
Presentation delivered by Katy Powell from NGA Human Resources at SAP D-Kom in Karlsruhe, Germany, on January 12, 2017. XtendHR, the future-proofed HR apps - powered by NGA HR - deliver digital HR transformation results quickly.
The apps – built on the HR HANA Cloud Platform - help organizations deploy, roll out, configure and manage SuccessFactors Employee Central faster, safer, better and cheaper.
cleaHRsky is NGA HR's next generation HR-as-a-Service solution, featuring end-to-end HR administration, time, service delivery, payroll, talent management, and analytics, ready to run in 145+ countries.
NGA Digital HR: Destination Digital. Embark On A Journey To A Better Employee...NGA Human Resources
Digital HR is forcing us to rethink HR from top to bottom and is rapidly becoming the solution of choice for organizations developing high performing HR processes and an engaging employee experience.
Destination Digital: Tracking Progress to Continue First Class PerformanceNGA Human Resources
Your Digital HR journey doesn't stop once you have gone live. The continuous innovations that keep digital HR processes efficient, and your HR team high performing, need to be integrated and optimized to ensure you continue to reach your performance objectives.
In this webinar we talk you through the maintenance of your new HR platform, vital to ensure that it remains optimized in line with the quarterly SuccessFactors updates.
In addition, we reveal to you the value of the business intelligence insights that Digital HR gathers, analyzes and reports on as part of the digital data processes.
These real-time and retrospective insights make it easy for you to make smart strategic decisions and meet KPIs.
Everest Research, an organization that analyzes the human resources outsourcing market, has recognized NGA as a leader in multi-process HRO in 2016 and as a global market star performer in 2013, 2012, and 2011 based on its assessments of over 15 HRO suppliers. NGA was also recognized as a leader in multi-country payroll outsourcing in 2012 and 2015 according to Everest Research's analysis of 10 service providers in that market. The Everest reports help buyers of HR services understand trends in the HRO and multi-country payroll outsourcing markets.
You know that Digital HR is the best option for your business, but you may have concerns about how to transition smoothly from a legacy IT infrastructure to the Cloud.
In this presentation we provide you with the tools and knowledge you need to Fast Track your Digital HR journey from roadmap to a live HR Cloud - quickly, efficiently and importantly, on budget.
This presentation walks you through our Rapid Deployment Solution, and NGA's HR extensions to SuccessFactors that improve your users' experiences by optimizing the core HR platform beyond its standard functionality.
You will see that it's possible to compress a typical implementation timeline by up to eight weeks by using best practice methodologies; methodologies that take you from design, through build, testing and launch.
The document discusses the 4th Industrial Revolution and its impact on work. It notes that the 4th Industrial Revolution is driven by technological, geopolitical, demographic, and socio-economic disruptive forces that will significantly impact the future world of work through automation and other changes. HR and payroll professionals need to understand how these disruptions could change their organization's business model and make strategic contributions to managing the effects, as the impacts will be both opportunities and threats if not addressed appropriately.
The document discusses the impact of disruptive changes on employment levels, skills, and recruitment over the coming years. Major trends like artificial intelligence, robotics, and cloud technology are expected to significantly impact jobs and skills demands. By 2020 over a third of core skills for most occupations will be skills that are not considered crucial today. While business leaders recognize these challenges, they have been slow to develop strategies and are not confident in their ability to prepare. The report calls for businesses to invest in reskilling employees and developing new workforce strategies to help workers and companies adapt to changes.
This document discusses digital HR transformation and moving to the cloud. It provides advantages of the cloud like flexible pricing, easy deployment, and lower costs. It asks key questions about standardization, legacy processes, and single or multi-vendor strategies. The rest of the document discusses why change HR technology such as reducing costs, modernizing for business impact, and improving user experience. It promotes attending webinars on digital HR transformation and introduces NGA as a global leader in helping organizations transform HR operations and move to the cloud.
NGA Global Payroll. With services in 188 countries, we are helping people aro...NGA Human Resources
This deck lays out the various benefits and components of NGA Global Payroll, a HR BPO solution for employers of multinational workforces who want to ensure global compliance, focus on their core business and leverage cloud technology to improve business outcomes. NGA Global Payroll connects cloud HR systems with payroll engines in 188 countries, through Payroll Exchange, NGA's services integration middleware platform.
Top Tips for Getting the Best from SuccessFactors Q2 2016 Release Universal ...NGA Human Resources
Discover the new features and upgrades and anticipate on Q2 2016 release so that you can benefit from a better performance, improved look and feel and have access to all new functionalities.
Speed Up Your Business Focused Cloud Journey With NGA Cloud AcceleratorsNGA Human Resources
The document discusses NGA's HR cloud accelerators, which are mobile apps built on SAP Hana Cloud Platform to extend SAP SuccessFactors solutions. The accelerators include apps for managing HR requests and cases. They are designed to streamline HR processes, improve the employee experience, and reduce call volumes to HR service centers. Implementation examples from a banking customer show benefits like 60-70% reduction in calls through use of the request management app.
Speed Up Your Business Focused Cloud Journey With NGA Cloud Accelerators
NGA HR: Working with charities in UK and Ireland
1. NGA HR: Working with Charities
NGA works with some of the largest
leading charities in the UK and
Ireland including The Stroke
Association, Mencap and Scope.
To be precise …
We provide HR & Payroll solutions to
22
%
of Charities in the UK and Ireland.
Over
1/3
rd
of people who work in your industry
are using NGA services.
And it’s not just
in your industry
40
%
of the UK working population are paid
through NGA solutions.
............................................................................................................................... ...
We work with a diverse range of Charities across many sectors, including …
Medical
Research
Global
Poverty
Child
Protection
Deep HR Experience and Insight…
40
years in business
of HR
6m+
employees served on NGA
installed HR Systems.
Animal
Welfare
Providing HR &
Payroll services in
Disability
25
100+
countries
&
Languages are spoken
in our HR Service
Delivery Centers
All figures accurate as of Feb 2014. Data Source - NGA HR Internal Database
Brought to you by:
www.ngahr.com
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