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The Next Generation of American Giving Report: How
Generations X, Y, Boomer and Matures give to non-profits
Dennis McCarthy
Director, Target Analytics -
division of Blackbaud
The 2013 Next Generation of American Giving Review
What will we learn today
• Review the Next Generation of American
Giving Report & Diversity in Giving
report(to be released soon)
• What’s the fuss about Millenials.
• The truth about who gives and why.
The Next Gen Report Methodology
 Survey instrument developed and refined
from 2010 survey – identical methodology
 Online survey of 1,014 US Donors
 Adults 18+ who report donating
to a charitable cause in the last 12
months (beyond school, place of
worship, union)
 Conducted May 13-24, 2013
 Follow CASRO/industry best practices
 Data is self-reported, not transactional
Gen Y ages 18-32
(b. 1981-1995)
Gen X ages 33-48
(b. 1965-1980)
Boomers ages 49-67
(b. 1946-1964)
Matures age 68+
(b. 1945 or earlier
So Generational Giving and Engagement, what’s to
learn?
• What’s the relationship between your supporters
generation and how they give and engage.
• Why Boomers are your most important generation
(Ignore your leadership and PAC Board of Directors)
• What’s the role of email, social media, Peer to Peer,
crowdfunding and direct mail for each generation
Americans’ Generosity Increases With Age
59% Give
39.5M donors
$732 yr/avg
3.9 charities
$28.9 B/yr
60% Give
32.8M donors
$481 yr/avg
3.3 charities
$15.8 B/yr
Gen X
Gen Y
Boomers
72% Give
51.0M donors
$1212 yr/avg
4.5 charities
$61.9 B/yr
Matures
88% Give
27.1M donors
$1367 yr/avg
6.2 charities
$37.0 B/yr
The Significance of Boomers to your
organization
Gen Y
11%
Gen X
20%
Boomers
43%
Matures
26%
Generations Contribution to Total Giving
(% of total dollars)
Omni-channel is the new norm for all non-profits
Which of the following charitable giving methods have you used in the past two years?
Checkout Donation 52%
Online Donation 47%
Purchase for Proceeds 39%
Retail giving 29%
Street Canvassing 25%
Pledge 22%
Responded to mailing 10%
Checkout Donation 51%
Purchase for Proceeds 42%
Online Donation 40%
Pledge 39%
Street Canvassing 29%
Retail giving 27%
Responded to mailing 22%
Checkout Donation 53%
Online Donation 42%
Honor/Tribute Gift 42%
Purchase for Proceeds 41%
Responded to mailing 40%
Pledge 39%
Street canvassing 26%
Responded to mailing 52%
Checkout Donation 44%
Honor/Tribute Gift 42%
Pledge 38%
Purchase for Proceeds 36%
Online Donation 27%
What’s the future of Direct Mail
66%
53%
10%
64%
58%
22%
61%
61%
40%
56%
64%
52%
Mail from a charity
is very or smwt
acceptable
Mail is important
way for charity to
stay in touch
Gave a donation
in response to a
mail appeal in the
last 2 yrs
Gen Y Gen X Boomers Matures
Generational Giving
Again no surprise - Matures & Baby boomers carry the day
Generation Years
$100K+Max
Gift
$25K-
$99999 Max
Gift
$10K-
$24999 Max
Gift
$1-9999
Max Gift
$0 Total File
US Pop
(2010)
Greatest
Gen
1901-1924 0.00% 0.17% 0.03% 0.32% 2.77% 1.00% 1.78%
Matures 1925-1945 27.12% 29.43% 22.11% 23.07% 18.92% 21.73% 11.26%
Baby
Boomer
1946-1964 53.75% 50.51% 50.87% 48.14% 47.75% 47.99% 26.40%
Gen X 1965-1981 12.11% 12.06% 18.06% 19.73% 17.89% 19.26% 26.60%
Gen Y 1982-2000 1.94% 2.53% 3.14% 4.11% 3.70% 4.04% 14.13%
Other/
Unknown
N/A 5.08% 5.31% 5.79% 4.63% 8.98% 5.98 19.83
Who Is Connecting Online?
86%
78%
74%
58%
Gen Y Gen X Boomers Matures
engage
with
charities
online
What Inspires Online Giving?
80%
47%
77%
40%
60%
42%
52%
27%
Visiting website is
important way to stay in
touch with charity
Made a donation through
org's website in last 2 years
72%
12%
66%
12%
60%
16%
60%
17%
Receiving email is
important way to stay in
touch with charity
Responded to email appeal
with a donation in last 2
years*
Website E-mail
Does Money Matter Most?
8686%
engage
with
charities
online
How do you feel you can make the biggest difference?
Word-of-
mouth 18%
Volunteer
30%
WOM
11%
Volunteer
31%
WOM
13%
Volunteer
20%
Other 14%
Volunteer
24%
Other 23%
Other 19%
Other 16%
WOM
8%
Y
X
B
M
Donate money
25%
Donate money
36%
Donate money
45%
Donate money
48%
Spreading the Word
Comfort-level Sharing Info about Charities Support
8686%
engage
with
charities
online
Gen Y
65% very comfortable telling
others
Gen X
56% very comfortable
telling others
Boomers
45% very comfortable
Matures
47% very comfortable
How Social Are Donors?
8686%
engage
with
charities
online
55%
50%
30%
8%
47%
38%
22%
10%
27%
19%
5%
5%
12%
9%
2%
1%
Follow on social media
Share about charity on FB
Follow charity’s Twitter feed
Made a donation through FB, Twitter, etc
43% Y
and X
Think OK to post
on social
networking site
and ask for
donation
20%
Boomers
6% Matures
8686%
engage
with
charities
online
8686%
engage
with
charities
online
8686%
engage
with
charities
online
October 22-24, 2014 Annual Conference, Scottsdale, Arizona
8686%
engage
with
charities
online
Crowdfunding: Amanda Palmer, DIY, platforms
8686%
engage
with
charities
online
Who Gets the Money?
All causes give to
% giving to cause
Priority cause
would continue to give if had only
half as much money to give
Average 3.6 causes Average 2.3 causes
Other
organizations
97%
Local
social
services
44%
Place of
worship
41%
Other
organizations
84%
Local
social
services
31%
Place of
worship
36%
% Give
%
Priority
Give
Local social
service
44% 31%
Place of worship 41% 36%
Health charities 39% 21%
Children’s
charities
34% 25%
Education 29% 16%
Emergency relief 27% 14%
Animal rescue/
protection
25% 17%
Troops/veterans 23% 13%
Top Causes
#nextgengiving
Future Giving is Status Quo
22
15%
52%
21%
16%
54%
18%
14%
63%
10%
13%
64%
10%
%
anticipate
an
increase in
$ amount
%
anticipate
no change
%
anticipate a
decrease
+6 +2 -4 -3Net
(increase – decrease)
#nextgengiving
8686%
engage
with
charities
online
Now let’s spend a few minutes with the
Millennials
Now let’s take a peek
Diversity in Giving Study.
October 22-24, 2014 Annual Conference, Scottsdale, Arizona
The Diversity in Giving Report Methodology
 Online survey of 1,014 US Donors and was
offered in English and Spanish.
 Adults 18+ who report donating
to a charitable cause in the last 12
months (including school, place of
worship, union)
 Conducted in October, 2014
 Follow CASRO/industry best practices
 Data is self-reported, not transactional
Gen Y
So what did we learn…
Gen Y
Giving is not related to....
o Age
o Gender
o Ethnicity
o Race
o Time you’ve lived in this country
o Education
Gen Y
Giving is related to....
Two factors:
• Income
• Connection to their faith and house of
worship
Gen Y
What are your takeaways....
o Peer to Peer works though its mature
o Explore DIY if permissible
o Direct mail is not dead (yet)
o Donors want authenticity and impact
o Know your members (age, disposable income,
inclination to give, target gift range)
o Income drives the size of gifts
o Faith drives giving – North Dakota & Mississippi
Gen Y
Thank you for your time
Gen Y

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Next Gen and Diversity in Giving presentation at Public Affairs Conference

  • 1. The Next Generation of American Giving Report: How Generations X, Y, Boomer and Matures give to non-profits Dennis McCarthy Director, Target Analytics - division of Blackbaud
  • 2. The 2013 Next Generation of American Giving Review
  • 3. What will we learn today • Review the Next Generation of American Giving Report & Diversity in Giving report(to be released soon) • What’s the fuss about Millenials. • The truth about who gives and why.
  • 4. The Next Gen Report Methodology  Survey instrument developed and refined from 2010 survey – identical methodology  Online survey of 1,014 US Donors  Adults 18+ who report donating to a charitable cause in the last 12 months (beyond school, place of worship, union)  Conducted May 13-24, 2013  Follow CASRO/industry best practices  Data is self-reported, not transactional Gen Y ages 18-32 (b. 1981-1995) Gen X ages 33-48 (b. 1965-1980) Boomers ages 49-67 (b. 1946-1964) Matures age 68+ (b. 1945 or earlier
  • 5. So Generational Giving and Engagement, what’s to learn? • What’s the relationship between your supporters generation and how they give and engage. • Why Boomers are your most important generation (Ignore your leadership and PAC Board of Directors) • What’s the role of email, social media, Peer to Peer, crowdfunding and direct mail for each generation
  • 6. Americans’ Generosity Increases With Age 59% Give 39.5M donors $732 yr/avg 3.9 charities $28.9 B/yr 60% Give 32.8M donors $481 yr/avg 3.3 charities $15.8 B/yr Gen X Gen Y Boomers 72% Give 51.0M donors $1212 yr/avg 4.5 charities $61.9 B/yr Matures 88% Give 27.1M donors $1367 yr/avg 6.2 charities $37.0 B/yr
  • 7. The Significance of Boomers to your organization Gen Y 11% Gen X 20% Boomers 43% Matures 26% Generations Contribution to Total Giving (% of total dollars)
  • 8. Omni-channel is the new norm for all non-profits Which of the following charitable giving methods have you used in the past two years? Checkout Donation 52% Online Donation 47% Purchase for Proceeds 39% Retail giving 29% Street Canvassing 25% Pledge 22% Responded to mailing 10% Checkout Donation 51% Purchase for Proceeds 42% Online Donation 40% Pledge 39% Street Canvassing 29% Retail giving 27% Responded to mailing 22% Checkout Donation 53% Online Donation 42% Honor/Tribute Gift 42% Purchase for Proceeds 41% Responded to mailing 40% Pledge 39% Street canvassing 26% Responded to mailing 52% Checkout Donation 44% Honor/Tribute Gift 42% Pledge 38% Purchase for Proceeds 36% Online Donation 27%
  • 9. What’s the future of Direct Mail 66% 53% 10% 64% 58% 22% 61% 61% 40% 56% 64% 52% Mail from a charity is very or smwt acceptable Mail is important way for charity to stay in touch Gave a donation in response to a mail appeal in the last 2 yrs Gen Y Gen X Boomers Matures
  • 10. Generational Giving Again no surprise - Matures & Baby boomers carry the day Generation Years $100K+Max Gift $25K- $99999 Max Gift $10K- $24999 Max Gift $1-9999 Max Gift $0 Total File US Pop (2010) Greatest Gen 1901-1924 0.00% 0.17% 0.03% 0.32% 2.77% 1.00% 1.78% Matures 1925-1945 27.12% 29.43% 22.11% 23.07% 18.92% 21.73% 11.26% Baby Boomer 1946-1964 53.75% 50.51% 50.87% 48.14% 47.75% 47.99% 26.40% Gen X 1965-1981 12.11% 12.06% 18.06% 19.73% 17.89% 19.26% 26.60% Gen Y 1982-2000 1.94% 2.53% 3.14% 4.11% 3.70% 4.04% 14.13% Other/ Unknown N/A 5.08% 5.31% 5.79% 4.63% 8.98% 5.98 19.83
  • 11. Who Is Connecting Online? 86% 78% 74% 58% Gen Y Gen X Boomers Matures engage with charities online
  • 12. What Inspires Online Giving? 80% 47% 77% 40% 60% 42% 52% 27% Visiting website is important way to stay in touch with charity Made a donation through org's website in last 2 years 72% 12% 66% 12% 60% 16% 60% 17% Receiving email is important way to stay in touch with charity Responded to email appeal with a donation in last 2 years* Website E-mail
  • 13. Does Money Matter Most? 8686% engage with charities online How do you feel you can make the biggest difference? Word-of- mouth 18% Volunteer 30% WOM 11% Volunteer 31% WOM 13% Volunteer 20% Other 14% Volunteer 24% Other 23% Other 19% Other 16% WOM 8% Y X B M Donate money 25% Donate money 36% Donate money 45% Donate money 48%
  • 14. Spreading the Word Comfort-level Sharing Info about Charities Support 8686% engage with charities online Gen Y 65% very comfortable telling others Gen X 56% very comfortable telling others Boomers 45% very comfortable Matures 47% very comfortable
  • 15. How Social Are Donors? 8686% engage with charities online 55% 50% 30% 8% 47% 38% 22% 10% 27% 19% 5% 5% 12% 9% 2% 1% Follow on social media Share about charity on FB Follow charity’s Twitter feed Made a donation through FB, Twitter, etc 43% Y and X Think OK to post on social networking site and ask for donation 20% Boomers 6% Matures
  • 19. October 22-24, 2014 Annual Conference, Scottsdale, Arizona 8686% engage with charities online Crowdfunding: Amanda Palmer, DIY, platforms
  • 21. Who Gets the Money? All causes give to % giving to cause Priority cause would continue to give if had only half as much money to give Average 3.6 causes Average 2.3 causes Other organizations 97% Local social services 44% Place of worship 41% Other organizations 84% Local social services 31% Place of worship 36% % Give % Priority Give Local social service 44% 31% Place of worship 41% 36% Health charities 39% 21% Children’s charities 34% 25% Education 29% 16% Emergency relief 27% 14% Animal rescue/ protection 25% 17% Troops/veterans 23% 13% Top Causes #nextgengiving
  • 22. Future Giving is Status Quo 22 15% 52% 21% 16% 54% 18% 14% 63% 10% 13% 64% 10% % anticipate an increase in $ amount % anticipate no change % anticipate a decrease +6 +2 -4 -3Net (increase – decrease) #nextgengiving
  • 23. 8686% engage with charities online Now let’s spend a few minutes with the Millennials
  • 24. Now let’s take a peek Diversity in Giving Study. October 22-24, 2014 Annual Conference, Scottsdale, Arizona
  • 25. The Diversity in Giving Report Methodology  Online survey of 1,014 US Donors and was offered in English and Spanish.  Adults 18+ who report donating to a charitable cause in the last 12 months (including school, place of worship, union)  Conducted in October, 2014  Follow CASRO/industry best practices  Data is self-reported, not transactional Gen Y
  • 26. So what did we learn… Gen Y
  • 27. Giving is not related to.... o Age o Gender o Ethnicity o Race o Time you’ve lived in this country o Education Gen Y
  • 28. Giving is related to.... Two factors: • Income • Connection to their faith and house of worship Gen Y
  • 29. What are your takeaways.... o Peer to Peer works though its mature o Explore DIY if permissible o Direct mail is not dead (yet) o Donors want authenticity and impact o Know your members (age, disposable income, inclination to give, target gift range) o Income drives the size of gifts o Faith drives giving – North Dakota & Mississippi Gen Y
  • 30. Thank you for your time Gen Y

Editor's Notes

  1. *** Q36: Following are some ways that charities and causes connect online with their supporters. For each, please indicate how often you do that activity, if at all. If you have not taken part in that activity, please indicate if you are likely to consider that activity in the future.
  2. *** Q10: Which of the following best describes the types of non-profit organizations and charitable causes to which you made a donation(s) in the past 12 months? Please select all that apply. Q10B: Of the different types of non-profit and charitable organizations to which you've donated in the past 12 months, which ones would you continue to give to if you had only half as much money to give next year? Please select all that apply.
  3. *** Q15: Due to personal or economic circumstances, donors sometimes need to make changes in the amount of charitable donations they make. What about you? In the next 12 months, will you most likely increase the overall dollar amount of charitable donations, decrease, or remain the same. Q16: And will you give to more charities, fewer charities, or the same number of charities?