The newsletter announces November promotions including a 20% MCB incentive for Bionorica and 15% OI for various A.Vogel products. It also details a new placement SPIFF offering $10-20 for placing 2-4 new SKUs and $100 for every 5 15-minute in-store training sessions. Marketing support is provided for Herbatint including new brochures, swatch books, sell sheets and samples. Herbatint will be featured in magazine ads with a $10 rebate. Valerie Hall is introduced as the new Professional Trainer.