This document outlines an agenda for a communication, coaching, and evaluation training workshop. The workshop will cover topics like communication techniques, coaching skills and tools, and principles of evaluation. It includes exercises for participants to practice their communication and receive feedback. The agenda also details segments on active listening, intuition, curiosity, and focusing on action when coaching. Key parameters for evaluation like group dynamics, task, goals, and focus areas are presented. Participants will do a practice evaluation exercise in groups before the workshop concludes with a check out.
24 item checklist for personal growth rwmeRon McIntyre
This 24 item checklist provides daily actions and mindsets for personal growth. It encourages taking risks, learning continuously, demonstrating strength and courage, striving for excellence, leadership, passion, kindness, innovation, humility, transcending limits, inspiring others, acting immediately, and working to change the world. The checklist is intended to push individuals outside of their comfort zones and mediocrity through proactive execution of ambitious goals on a daily basis.
This document summarizes an action research study that examined the impact of a cross-curricular, project-based learning environment called Academy 21 on developing 21st century skills in middle school students. Data was collected from an experimental group of 28 students participating in Academy 21 and a control group of 22 students in a traditional classroom setting. Results provided compelling evidence that Academy 21 improved students' mastery of 21st century skills like collaboration, communication, and self-directed learning compared to the control group. The study recommends expanding Academy 21 to provide an alternative learning approach for more students.
IEC GROUP OF INSTITUTIONS HOSTS JOB FAIR 2012 IN ASSOCIATION WITH TECHEIZ I...IEC Group of Institutions
IEC Group of Institutions hosted a Job Fair 2012 from November 5-7, 2012 in association with Techeiz IT Solutions. The job fair aimed to connect job seekers with potential employers over a three day period in November.
Electrical engineers design, develop, and test electrical equipment. They manage projects from design to production, including budgeting, quality control, and scheduling. A bachelor's degree in electrical engineering is required, and the field offers a wide range of well-paying career opportunities in many industries. In the U.S. in 2000, there were over 288,000 electrical engineers employed.
The document discusses the basic characteristics and components of cells. It explains that cells are the smallest and most basic unit of life, and that there are two main types of cells - eukaryotic and prokaryotic. The document also outlines the key processes and structures that allow cells to survive, including obtaining energy and materials through diffusion, osmosis, and active transport, and the ability to reproduce through cell division.
This document outlines an agenda for a communication, coaching, and evaluation training workshop. The workshop will cover topics like communication techniques, coaching skills and tools, and principles of evaluation. It includes exercises for participants to practice their communication and receive feedback. The agenda also details segments on active listening, intuition, curiosity, and focusing on action when coaching. Key parameters for evaluation like group dynamics, task, goals, and focus areas are presented. Participants will do a practice evaluation exercise in groups before the workshop concludes with a check out.
24 item checklist for personal growth rwmeRon McIntyre
This 24 item checklist provides daily actions and mindsets for personal growth. It encourages taking risks, learning continuously, demonstrating strength and courage, striving for excellence, leadership, passion, kindness, innovation, humility, transcending limits, inspiring others, acting immediately, and working to change the world. The checklist is intended to push individuals outside of their comfort zones and mediocrity through proactive execution of ambitious goals on a daily basis.
This document summarizes an action research study that examined the impact of a cross-curricular, project-based learning environment called Academy 21 on developing 21st century skills in middle school students. Data was collected from an experimental group of 28 students participating in Academy 21 and a control group of 22 students in a traditional classroom setting. Results provided compelling evidence that Academy 21 improved students' mastery of 21st century skills like collaboration, communication, and self-directed learning compared to the control group. The study recommends expanding Academy 21 to provide an alternative learning approach for more students.
IEC GROUP OF INSTITUTIONS HOSTS JOB FAIR 2012 IN ASSOCIATION WITH TECHEIZ I...IEC Group of Institutions
IEC Group of Institutions hosted a Job Fair 2012 from November 5-7, 2012 in association with Techeiz IT Solutions. The job fair aimed to connect job seekers with potential employers over a three day period in November.
Electrical engineers design, develop, and test electrical equipment. They manage projects from design to production, including budgeting, quality control, and scheduling. A bachelor's degree in electrical engineering is required, and the field offers a wide range of well-paying career opportunities in many industries. In the U.S. in 2000, there were over 288,000 electrical engineers employed.
The document discusses the basic characteristics and components of cells. It explains that cells are the smallest and most basic unit of life, and that there are two main types of cells - eukaryotic and prokaryotic. The document also outlines the key processes and structures that allow cells to survive, including obtaining energy and materials through diffusion, osmosis, and active transport, and the ability to reproduce through cell division.
This PowerPoint is one small part of the Matter, Energy, and the Environment Unit from www.sciencepowerpoint.com. This unit consists of a five part 3,500+ slide PowerPoint roadmap, 12 page bundled homework package, modified homework, detailed answer keys, 20 pages of unit notes for students who may require assistance, follow along worksheets, and many review games. The homework and lesson notes chronologically follow the PowerPoint slideshow. The answer keys and unit notes are great for support professionals. The activities and discussion questions in the slideshow are meaningful. The PowerPoint includes built-in instructions, visuals, and review questions. Also included are critical class notes (color coded red), project ideas, video links, and review games. This unit also includes four PowerPoint review games (110+ slides each with Answers), 38+ video links, lab handouts, activity sheets, rubrics, materials list, templates, guides, and much more. Also included is a 190 slide first day of school PowerPoint presentation.
Areas of Focus: Matter, Dark Matter, Elements and Compounds, States of Matter, Solids, Liquids, Gases, Plasma, Law Conservation of Matter, Physical Change, Chemical Change, Gas Laws, Charles Law, Avogadro's Law, Ideal Gas Law, Pascal's Law, Archimedes Principle, Buoyancy, Seven Forms of Energy, Nuclear Energy, Electromagnet Spectrum, Waves / Wavelengths, Light (Visible Light), Refraction, Diffraction, Lens, Convex / Concave, Radiation, Electricity, Lightning, Static Electricity, Magnetism, Coulomb's Law, Conductors, Insulators, Semi-conductors, AC and DC current, Amps, Watts, Resistance, Magnetism, Faraday's Law, Compass, Relativity, Einstein, and E=MC2, Energy, First Law of Thermodynamics, Second Law of Thermodynamics-Third Law of Thermodynamics, Industrial Processes, Environmental Studies, The 4 R's, Sustainability, Human Population Growth, Carrying Capacity, Green Design, Renewable Forms of Energy (The 11th Hour)
This unit aligns with the Next Generation Science Standards and with Common Core Standards for ELA and Literacy for Science and Technical Subjects. See preview for more information
If you have any questions please feel free to contact me. Thanks again and best wishes. Sincerely, Ryan Murphy M.Ed www.sciencepowerpoint@gmail.com
Teaching Duration = 4+ Weeks
The document provides an overview of various geometry concepts including:
- Solid shapes such as cubes, cylinders, and cones and their defining characteristics
- Lines, angles, and their classifications
- Circles and their components such as diameters and radii
- Polygons defined by their number of sides
- Properties of triangles, quadrilaterals, and other shapes
- Symmetry, congruence, transformations, and tessellations
Static electricity occurs when materials are rubbed together, causing an excess of electric charges on their surfaces. This can result in attraction or repulsion between objects and even sparks. The triboelectric series lists materials based on their tendency to gain or lose electrons when in contact with another material. Sparks require the presence of both conductors and insulators and occur when a large enough potential difference builds up to allow a discharge of electrons across a gap.
This PowerPoint is one small part of the Matter, Energy, and the Environment Unit from www.sciencepowerpoint.com. This unit consists of a five part 3,500+ slide PowerPoint roadmap, 12 page bundled homework package, modified homework, detailed answer keys, 20 pages of unit notes for students who may require assistance, follow along worksheets, and many review games. The homework and lesson notes chronologically follow the PowerPoint slideshow. The answer keys and unit notes are great for support professionals. The activities and discussion questions in the slideshow are meaningful. The PowerPoint includes built-in instructions, visuals, and review questions. Also included are critical class notes (color coded red), project ideas, video links, and review games. This unit also includes four PowerPoint review games (110+ slides each with Answers), 38+ video links, lab handouts, activity sheets, rubrics, materials list, templates, guides, and much more. Also included is a 190 slide first day of school PowerPoint presentation.
Areas of Focus: Matter, Dark Matter, Elements and Compounds, States of Matter, Solids, Liquids, Gases, Plasma, Law Conservation of Matter, Physical Change, Chemical Change, Gas Laws, Charles Law, Avogadro's Law, Ideal Gas Law, Pascal's Law, Archimedes Principle, Buoyancy, Seven Forms of Energy, Nuclear Energy, Electromagnet Spectrum, Waves / Wavelengths, Light (Visible Light), Refraction, Diffraction, Lens, Convex / Concave, Radiation, Electricity, Lightning, Static Electricity, Magnetism, Coulomb's Law, Conductors, Insulators, Semi-conductors, AC and DC current, Amps, Watts, Resistance, Magnetism, Faraday's Law, Compass, Relativity, Einstein, and E=MC2, Energy, First Law of Thermodynamics, Second Law of Thermodynamics-Third Law of Thermodynamics, Industrial Processes, Environmental Studies, The 4 R's, Sustainability, Human Population Growth, Carrying Capacity, Green Design, Renewable Forms of Energy (The 11th Hour)
This unit aligns with the Next Generation Science Standards and with Common Core Standards for ELA and Literacy for Science and Technical Subjects. See preview for more information
If you have any questions please feel free to contact me. Thanks again and best wishes. Sincerely, Ryan Murphy M.Ed www.sciencepowerpoint@gmail.com
Teaching Duration = 4+ Weeks
Este documento presenta una introducción al marketing. Explica que el marketing involucra satisfacer las necesidades de los clientes a través del intercambio de productos, servicios e ideas. Define el marketing como un proceso de planificación que incluye concepto de producto, precio, promoción y distribución para crear intercambios mutuamente beneficiosos entre las organizaciones y los clientes. También contrasta el marketing operativo tradicional con el enfoque estratégico moderno de enfocarse en las necesidades de los clientes y la ventaja competitiva a largo
Training focuses on teaching specific skills needed for a current job or role, with an immediate goal of improving performance, led by a trainer or manager, and can include many people. Development provides opportunities for general growth of knowledge and abilities to prepare an individual for future challenges, with a longer term focus on one's career and possibilities, led more by self-directed learning.
This document discusses various biases and errors that can negatively impact decision making. It outlines biases like overconfidence, where decision makers believe they know more than they actually do; anchoring effect, where too much weight is given to initial information; and confirmation bias, where decision makers only seek information confirming existing views. Other biases discussed include framing bias, availability bias, representation bias, sunk cost bias, and hindsight bias. The document emphasizes that while rules of thumb can make decisions quicker, they may not be reliable and can lead to errors and biases that impair good decision making.
The reinforcement theory of motivation was proposed by B.F. Skinner and states that an individual's behavior is determined by the consequences of that behavior. It is based on the law of effect, where behaviors followed by positive consequences will be repeated and behaviors followed by negative consequences will not be repeated. Managers can use positive reinforcement like praise, negative reinforcement like removing undesirable tasks, punishment, or extinction without reinforcement to control employee behavior. However, the theory has been criticized for ignoring inner feelings and motivations and solely focusing on external environmental factors influencing behavior.
Subhiksha began in 1997 with one store in Chennai and expanded rapidly to over 1,500 stores by 2008 through a strategy of low prices. However, Subhiksha overextended itself by expanding too quickly without adequate funding. When the global financial crisis hit in late 2008 and made raising funds impossible, Subhiksha ran out of money to pay suppliers, rents, wages and other expenses. Facing huge debts, losses and rising competition, Subhiksha has since closed many stores and is on the verge of bankruptcy.
India has become a popular destination for health tourism due to its high quality yet low cost medical treatment options. Patients travel to India from countries like the US and UK for cheaper procedures, shorter wait times, and comparable doctors who are highly trained and speak English. While India has many strengths in health tourism like skilled doctors and cost savings, there are also issues to address like standardizing education and improving hygiene. The healthcare industry in India is growing rapidly but still needs cooperation between the government and private sector to reach its full potential in medical tourism.
Social media marketing allows companies to interact with current and prospective customers through social media channels like social networks, blogs, forums and podcasts. It provides opportunities for two-way communication, understanding customer needs, and promoting brands at low cost. While it can help build relationships and reputation, companies must also respond appropriately to any negative feedback to overcome potential reputational issues.
1. Airtel created a unique brand identity of "Express Yourself" which became strongly associated with the brand and helped build strong emotional connections with customers.
2. Airtel used celebrity couples like Vidya Balan and Madhavan in campaigns to capture young customers' aspirations of romance and relationships, avoiding a focus only on price.
3. Vodafone segmented its communication into branding, customer care, and price, using different celebrities for each, while other telecom companies lacked consistent branding campaigns.
The document discusses word-of-mouth marketing and how it has evolved with new technologies. It defines word-of-mouth marketing as activities that generate personal recommendations and referrals. It highlights the importance of word-of-mouth marketing because traditional marketing methods are becoming less effective. It also discusses how technologies now allow word-of-mouth messages to spread exponentially and be recorded. Some key aspects of effective word-of-mouth marketing mentioned include creating engaging content to generate buzz, identifying influential community members to help spread messages, and using online channels like blogs and social media to facilitate electronic word-of-mouth.
Surrogate advertising of liquor and cigarettes is banned in India but continues through loopholes in the law. Marketers promote their brands through complementary products like bottled water, music, and sports sponsorships using the same brand names. There is a fine line between legitimate brand extensions and illegal surrogate advertising that promotes consumption of prohibited products. Implementing a total ban on surrogate advertising is difficult due to unclear definitions and blurred lines between actual businesses and surrogate products.
This document discusses managing diversity in the workplace. It defines diversity and outlines some of its benefits, including stimulating creativity and innovation. It also discusses challenges of managing a diverse workforce, such as resistance to change, and approaches for overcoming these challenges through practices like effective communication, training, and creating an inclusive environment. The document advocates treating all employees fairly and with respect to create a productive and successful diverse organization.
Human Sigma is a new branch of Six Sigma that focuses on improving the quality of employee-customer encounters. It measures employee and customer engagement to calculate a company's Human Sigma score, which is related to its financial performance. The encounter must be measured locally as customer experiences can vary. Emotions play a large role in how customers experience an encounter. The story describes how one customer service agent was able to solve a customer's IT issue by applying both Six Sigma problem-solving steps and considering the human/emotional aspects of the situation.
The document discusses special challenges in career management, including plateaued employees, socialization and orientation, dual-career paths, plateauing, skills obsolescence, balancing work and life, coping with job loss, and dealing with older workers. It focuses on plateaued employees, defining them, the types, sources and symptoms of plateauing, and the role of HR managers in addressing plateaued employees. It also notes that companies should help employees balance work and personal lives or they may leave for other jobs.
The document discusses a study by the Great Places to Work Institute (GPTW) that surveyed over 40,000 employees from 250 large firms in India to identify the top 10 best places to work. Some key findings included that the top companies focused on work-life balance, encouraged employee involvement and development, and fostered friendly and flexible workplace cultures. The top 10 companies that best exemplified these traits spanned sectors like IT, manufacturing, hospitality, and financial services.
The document discusses whistleblowing and provides definitions, types, reactions, laws protecting whistleblowers, and risks. It discusses how to blow the whistle and provides statistics on the negative impacts whistleblowers often face like job loss and harassment. The document examines the ethical dilemmas of whistleblowing and provides the case study of engineers from Thiokol who warned about risks with the space shuttle Challenger's O-rings but were ignored, leading to disaster after launch.
Emotional intelligence is important for managers to successfully deal with people, manage themselves and motivate others. It involves self-awareness, managing emotions and relationships. Studies show emotional intelligence is more important for success than IQ alone and predicts work performance and leadership better. Developing emotional intelligence can help managers handle stress, build relationships and avoid derailment due to poor people skills. While IQ helps only 20% in life, emotional intelligence accounts for 80% of success.
This document discusses human resource issues that arise in virtual organizations where employees work remotely and communicate electronically. Some key challenges include recruiting and retaining talent without face-to-face interaction, defining and measuring performance, building trust among remote employees, ensuring effective communication across locations and time zones, and providing leadership without physical proximity. Successful virtual organizations address these issues through careful planning, regular communication, collaborative technology, and a shared organizational culture that prioritizes relationships and commitments.
This PowerPoint is one small part of the Matter, Energy, and the Environment Unit from www.sciencepowerpoint.com. This unit consists of a five part 3,500+ slide PowerPoint roadmap, 12 page bundled homework package, modified homework, detailed answer keys, 20 pages of unit notes for students who may require assistance, follow along worksheets, and many review games. The homework and lesson notes chronologically follow the PowerPoint slideshow. The answer keys and unit notes are great for support professionals. The activities and discussion questions in the slideshow are meaningful. The PowerPoint includes built-in instructions, visuals, and review questions. Also included are critical class notes (color coded red), project ideas, video links, and review games. This unit also includes four PowerPoint review games (110+ slides each with Answers), 38+ video links, lab handouts, activity sheets, rubrics, materials list, templates, guides, and much more. Also included is a 190 slide first day of school PowerPoint presentation.
Areas of Focus: Matter, Dark Matter, Elements and Compounds, States of Matter, Solids, Liquids, Gases, Plasma, Law Conservation of Matter, Physical Change, Chemical Change, Gas Laws, Charles Law, Avogadro's Law, Ideal Gas Law, Pascal's Law, Archimedes Principle, Buoyancy, Seven Forms of Energy, Nuclear Energy, Electromagnet Spectrum, Waves / Wavelengths, Light (Visible Light), Refraction, Diffraction, Lens, Convex / Concave, Radiation, Electricity, Lightning, Static Electricity, Magnetism, Coulomb's Law, Conductors, Insulators, Semi-conductors, AC and DC current, Amps, Watts, Resistance, Magnetism, Faraday's Law, Compass, Relativity, Einstein, and E=MC2, Energy, First Law of Thermodynamics, Second Law of Thermodynamics-Third Law of Thermodynamics, Industrial Processes, Environmental Studies, The 4 R's, Sustainability, Human Population Growth, Carrying Capacity, Green Design, Renewable Forms of Energy (The 11th Hour)
This unit aligns with the Next Generation Science Standards and with Common Core Standards for ELA and Literacy for Science and Technical Subjects. See preview for more information
If you have any questions please feel free to contact me. Thanks again and best wishes. Sincerely, Ryan Murphy M.Ed www.sciencepowerpoint@gmail.com
Teaching Duration = 4+ Weeks
The document provides an overview of various geometry concepts including:
- Solid shapes such as cubes, cylinders, and cones and their defining characteristics
- Lines, angles, and their classifications
- Circles and their components such as diameters and radii
- Polygons defined by their number of sides
- Properties of triangles, quadrilaterals, and other shapes
- Symmetry, congruence, transformations, and tessellations
Static electricity occurs when materials are rubbed together, causing an excess of electric charges on their surfaces. This can result in attraction or repulsion between objects and even sparks. The triboelectric series lists materials based on their tendency to gain or lose electrons when in contact with another material. Sparks require the presence of both conductors and insulators and occur when a large enough potential difference builds up to allow a discharge of electrons across a gap.
This PowerPoint is one small part of the Matter, Energy, and the Environment Unit from www.sciencepowerpoint.com. This unit consists of a five part 3,500+ slide PowerPoint roadmap, 12 page bundled homework package, modified homework, detailed answer keys, 20 pages of unit notes for students who may require assistance, follow along worksheets, and many review games. The homework and lesson notes chronologically follow the PowerPoint slideshow. The answer keys and unit notes are great for support professionals. The activities and discussion questions in the slideshow are meaningful. The PowerPoint includes built-in instructions, visuals, and review questions. Also included are critical class notes (color coded red), project ideas, video links, and review games. This unit also includes four PowerPoint review games (110+ slides each with Answers), 38+ video links, lab handouts, activity sheets, rubrics, materials list, templates, guides, and much more. Also included is a 190 slide first day of school PowerPoint presentation.
Areas of Focus: Matter, Dark Matter, Elements and Compounds, States of Matter, Solids, Liquids, Gases, Plasma, Law Conservation of Matter, Physical Change, Chemical Change, Gas Laws, Charles Law, Avogadro's Law, Ideal Gas Law, Pascal's Law, Archimedes Principle, Buoyancy, Seven Forms of Energy, Nuclear Energy, Electromagnet Spectrum, Waves / Wavelengths, Light (Visible Light), Refraction, Diffraction, Lens, Convex / Concave, Radiation, Electricity, Lightning, Static Electricity, Magnetism, Coulomb's Law, Conductors, Insulators, Semi-conductors, AC and DC current, Amps, Watts, Resistance, Magnetism, Faraday's Law, Compass, Relativity, Einstein, and E=MC2, Energy, First Law of Thermodynamics, Second Law of Thermodynamics-Third Law of Thermodynamics, Industrial Processes, Environmental Studies, The 4 R's, Sustainability, Human Population Growth, Carrying Capacity, Green Design, Renewable Forms of Energy (The 11th Hour)
This unit aligns with the Next Generation Science Standards and with Common Core Standards for ELA and Literacy for Science and Technical Subjects. See preview for more information
If you have any questions please feel free to contact me. Thanks again and best wishes. Sincerely, Ryan Murphy M.Ed www.sciencepowerpoint@gmail.com
Teaching Duration = 4+ Weeks
Este documento presenta una introducción al marketing. Explica que el marketing involucra satisfacer las necesidades de los clientes a través del intercambio de productos, servicios e ideas. Define el marketing como un proceso de planificación que incluye concepto de producto, precio, promoción y distribución para crear intercambios mutuamente beneficiosos entre las organizaciones y los clientes. También contrasta el marketing operativo tradicional con el enfoque estratégico moderno de enfocarse en las necesidades de los clientes y la ventaja competitiva a largo
Training focuses on teaching specific skills needed for a current job or role, with an immediate goal of improving performance, led by a trainer or manager, and can include many people. Development provides opportunities for general growth of knowledge and abilities to prepare an individual for future challenges, with a longer term focus on one's career and possibilities, led more by self-directed learning.
This document discusses various biases and errors that can negatively impact decision making. It outlines biases like overconfidence, where decision makers believe they know more than they actually do; anchoring effect, where too much weight is given to initial information; and confirmation bias, where decision makers only seek information confirming existing views. Other biases discussed include framing bias, availability bias, representation bias, sunk cost bias, and hindsight bias. The document emphasizes that while rules of thumb can make decisions quicker, they may not be reliable and can lead to errors and biases that impair good decision making.
The reinforcement theory of motivation was proposed by B.F. Skinner and states that an individual's behavior is determined by the consequences of that behavior. It is based on the law of effect, where behaviors followed by positive consequences will be repeated and behaviors followed by negative consequences will not be repeated. Managers can use positive reinforcement like praise, negative reinforcement like removing undesirable tasks, punishment, or extinction without reinforcement to control employee behavior. However, the theory has been criticized for ignoring inner feelings and motivations and solely focusing on external environmental factors influencing behavior.
Subhiksha began in 1997 with one store in Chennai and expanded rapidly to over 1,500 stores by 2008 through a strategy of low prices. However, Subhiksha overextended itself by expanding too quickly without adequate funding. When the global financial crisis hit in late 2008 and made raising funds impossible, Subhiksha ran out of money to pay suppliers, rents, wages and other expenses. Facing huge debts, losses and rising competition, Subhiksha has since closed many stores and is on the verge of bankruptcy.
India has become a popular destination for health tourism due to its high quality yet low cost medical treatment options. Patients travel to India from countries like the US and UK for cheaper procedures, shorter wait times, and comparable doctors who are highly trained and speak English. While India has many strengths in health tourism like skilled doctors and cost savings, there are also issues to address like standardizing education and improving hygiene. The healthcare industry in India is growing rapidly but still needs cooperation between the government and private sector to reach its full potential in medical tourism.
Social media marketing allows companies to interact with current and prospective customers through social media channels like social networks, blogs, forums and podcasts. It provides opportunities for two-way communication, understanding customer needs, and promoting brands at low cost. While it can help build relationships and reputation, companies must also respond appropriately to any negative feedback to overcome potential reputational issues.
1. Airtel created a unique brand identity of "Express Yourself" which became strongly associated with the brand and helped build strong emotional connections with customers.
2. Airtel used celebrity couples like Vidya Balan and Madhavan in campaigns to capture young customers' aspirations of romance and relationships, avoiding a focus only on price.
3. Vodafone segmented its communication into branding, customer care, and price, using different celebrities for each, while other telecom companies lacked consistent branding campaigns.
The document discusses word-of-mouth marketing and how it has evolved with new technologies. It defines word-of-mouth marketing as activities that generate personal recommendations and referrals. It highlights the importance of word-of-mouth marketing because traditional marketing methods are becoming less effective. It also discusses how technologies now allow word-of-mouth messages to spread exponentially and be recorded. Some key aspects of effective word-of-mouth marketing mentioned include creating engaging content to generate buzz, identifying influential community members to help spread messages, and using online channels like blogs and social media to facilitate electronic word-of-mouth.
Surrogate advertising of liquor and cigarettes is banned in India but continues through loopholes in the law. Marketers promote their brands through complementary products like bottled water, music, and sports sponsorships using the same brand names. There is a fine line between legitimate brand extensions and illegal surrogate advertising that promotes consumption of prohibited products. Implementing a total ban on surrogate advertising is difficult due to unclear definitions and blurred lines between actual businesses and surrogate products.
This document discusses managing diversity in the workplace. It defines diversity and outlines some of its benefits, including stimulating creativity and innovation. It also discusses challenges of managing a diverse workforce, such as resistance to change, and approaches for overcoming these challenges through practices like effective communication, training, and creating an inclusive environment. The document advocates treating all employees fairly and with respect to create a productive and successful diverse organization.
Human Sigma is a new branch of Six Sigma that focuses on improving the quality of employee-customer encounters. It measures employee and customer engagement to calculate a company's Human Sigma score, which is related to its financial performance. The encounter must be measured locally as customer experiences can vary. Emotions play a large role in how customers experience an encounter. The story describes how one customer service agent was able to solve a customer's IT issue by applying both Six Sigma problem-solving steps and considering the human/emotional aspects of the situation.
The document discusses special challenges in career management, including plateaued employees, socialization and orientation, dual-career paths, plateauing, skills obsolescence, balancing work and life, coping with job loss, and dealing with older workers. It focuses on plateaued employees, defining them, the types, sources and symptoms of plateauing, and the role of HR managers in addressing plateaued employees. It also notes that companies should help employees balance work and personal lives or they may leave for other jobs.
The document discusses a study by the Great Places to Work Institute (GPTW) that surveyed over 40,000 employees from 250 large firms in India to identify the top 10 best places to work. Some key findings included that the top companies focused on work-life balance, encouraged employee involvement and development, and fostered friendly and flexible workplace cultures. The top 10 companies that best exemplified these traits spanned sectors like IT, manufacturing, hospitality, and financial services.
The document discusses whistleblowing and provides definitions, types, reactions, laws protecting whistleblowers, and risks. It discusses how to blow the whistle and provides statistics on the negative impacts whistleblowers often face like job loss and harassment. The document examines the ethical dilemmas of whistleblowing and provides the case study of engineers from Thiokol who warned about risks with the space shuttle Challenger's O-rings but were ignored, leading to disaster after launch.
Emotional intelligence is important for managers to successfully deal with people, manage themselves and motivate others. It involves self-awareness, managing emotions and relationships. Studies show emotional intelligence is more important for success than IQ alone and predicts work performance and leadership better. Developing emotional intelligence can help managers handle stress, build relationships and avoid derailment due to poor people skills. While IQ helps only 20% in life, emotional intelligence accounts for 80% of success.
This document discusses human resource issues that arise in virtual organizations where employees work remotely and communicate electronically. Some key challenges include recruiting and retaining talent without face-to-face interaction, defining and measuring performance, building trust among remote employees, ensuring effective communication across locations and time zones, and providing leadership without physical proximity. Successful virtual organizations address these issues through careful planning, regular communication, collaborative technology, and a shared organizational culture that prioritizes relationships and commitments.
This document discusses the importance of employee retention for organizations. It notes that employee retention benefits organizations by reducing costs associated with turnover like loss of knowledge and interrupted customer service. Key factors that influence retention are compensation, work environment, opportunities for growth, relationships, work-life balance, and support. The document also discusses strategies for retention like hiring the right people, empowering employees, providing feedback, and recognizing achievements. While some attrition can be beneficial, overall employee retention is crucial for long-term business success through customer satisfaction and goodwill.
This document discusses the formation and impacts of "coteries", or informal groups that form within organizations. It notes that coterie members receive more information, influence, confidence, respect, trust, and opportunities for leadership, while non-coterie members face disadvantages like less information, lower quality relationships, and fewer career opportunities. The document also lists potential human resources issues for organizations with strong coteries, such as increased employee turnover, lower job satisfaction, and communication barriers.
1) Starbucks faced declining sales and profits in 2008 due to the financial crisis as customers cut back on spending. CEO Howard Schultz returned to revitalize the brand by focusing on improving customer experience and coffee quality.
2) Schultz closed Starbucks stores for retraining to reinforce the coffee culture. New espresso machines and coffee blends were introduced to enhance the in-store experience.
3) Additional initiatives included a loyalty program, online customer feedback platform, and slower store expansion to strengthen financial performance during the economic downturn.
Vodafone is the largest mobile telecommunications company in the world based on revenue. It is headquartered in Newbury, England and has operations in 25 countries and partnerships in 42 additional countries. Vodafone began as Racal Telecom in 1983 and became independent in 1991, offering mobile network services across Europe and various international markets.
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Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Herman Kienhuis
Presentation by Herman Kienhuis (Curiosity VC) on developments in AI, the venture capital investment landscape and Curiosity VC's approach to investing, at the alumni event of Amsterdam Business School (University of Amsterdam) on June 13, 2024 in Amsterdam.
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The report *State of D2C in India: A Logistics Update* talks about the evolving dynamics of the d2C landscape with a particular focus on how brands navigate the complexities of logistics. Third Party Logistics enablers emerge indispensable partners in facilitating the growth journey of D2C brands, offering cost-effective solutions tailored to their specific needs. As D2C brands continue to expand, they encounter heightened operational complexities with logistics standing out as a significant challenge. Logistics not only represents a substantial cost component for the brands but also directly influences the customer experience. Establishing efficient logistics operations while keeping costs low is therefore a crucial objective for brands. The report highlights how 3PLs are meeting the rising demands of D2C brands, supporting their expansion both online and offline, and paving the way for sustainable, scalable growth in this fast-paced market.
Enhancing Adoption of AI in Agri-food: IntroductionCor Verdouw
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
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Prescriptive analytics BA4206 Anna University PPTFreelance
Business analysis - Prescriptive analytics Introduction to Prescriptive analytics
Prescriptive Modeling
Non Linear Optimization
Demonstrating Business Performance Improvement
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NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
News Inflation Is Down, But So Is Industrial Output Date 12 March Source Business Line
1. News: Inflation is down, but so is industrial output January sees some growth Source-Business Line Source: Business Line Date: 12/03/09 Name: Amit Sethi