New Zealand National College Ndb l5 course handbook

New Zealand National College
National Diploma in Business Level 5
Course Handbook
2014

Table of Contents
Introduction ……………………………………………………………………….…………………
1
1. Programme Overview
1
2. Delivery and Resources
4
3. Assessments
5
4. School Rules and Regulations
6
5. Admission Requirements
9
6. Student Declaration
11

New Zealand National College Page 1
1. NATIONAL DIPLOMA IN BUSINESS LEVEL 5 --- PROGRAMME OVERVIEW
Course : National Diploma in Business
Type : Diploma
Level : 5
NQF Credits : 125
Aim
The National Diploma in Business Level 5 aims to provide learners who hold, or aspire to hold,
positions which involve low level management and leadership of a team or business unit or other
business related roles with a single focus of technical business competence and skills. The
qualification is intended both for people 18 years of age or over, domestic and international, who are
seeking recognition of current competence for existing knowledge and skills they use in their work,
and for people acquiring skills and knowledge in a range of education settings. The programme
exposes the learners to a range of business topics, enabling them to make informed choices about
specializations at higher levels should they wish to further progress their studies in Business.
Outcome Statement
On completion of the qualification, graduates will be able to undertake a range of business activities
and specific roles involving management and leadership of a team or business unit with a single
focus in both domestic and international locations. The qualification can lead to study at the diploma
level 6 or directly into the workforce.
Graduate Pathways
Upon completion of the programme, graduates will have a wide range of career opportunities in
business, including entry and mid‐level management or marketing roles in all business sectors. This
qualification may lead to National Diploma in Business (Level 6) [Ref: 1499] and/or to other
qualifications that more specifically reflect industry specialisations.
Overview of Course Structure
The course structure is based on the qualification requirements and the needs of the target learner
group. The programme is composed of 125 credits at level 4 and above, of which 96 credits are at
level 5 or above. The qualification recognises a broad base of technical competence and includes
opportunities for increasing specialisation.
The prescribed unit standards are grouped to form 8 major paper components. Each paper
represents a business theme i.e. Organisation and its environment, Business Accounting, Managing
Business Meetings, Human Resource Management, Business Information for Management, The
impact of Demand and Supply on Businesses, Business Research and Business Marketing.
The list of papers and the corresponding unit standards is presented in Table 1.1 List of Unit
Standards and Modules.

Module U/S Title Status Credits Level
NCB1
Organisation
and its
environment
16342 Identify key workplace
organisational principles
Current 4 4
27763 Analyse the impact(s) of influences
and assess their consequences for
an organisation
Current 6 5
NCB2
Business
Accounting
1852 Prepare a revenue statement and
balance sheet
Current 6 4
8503 Interpret and use financial data and
reports for business decision-
making
Current 5 5
NCB3
Managing
Business
Meetings
11648 Plan, organise, and record
business meetings
Current 7 5
11649 Manage business meetings to
achieve objectives
Current 8 5
11647 Present business information for a
business purpose
Current 5 5
NCB4
Human
Resource
Management
25659 Describe human resource
management in organisations in
New Zealand
Current 10 5
25691 Demonstrate knowledge of
workforce health, safety, and
wellness programmes in human
resource management practice
Current 4 4
1297 Interview in a formal situation Current 5 4
9691 Demonstrate knowledge of group
processes
Current 5 5
11096 Analyse feedback contexts and
apply constructive feedback
techniques
Current 3 5
NCB 5
Business
Information for
Management
110 Review text processing and
information production practices in
a business or organisational
context
Current 8 5
11646 Produce business information for
management
Current 6 5
NCB6
The impact of
Demand and
Supply on
Businesses
26010 Analyse economic events using the
demand and supply model
Current 2 5
26011 Apply elasticity concepts to the
demand and supply model
Current 2 5
NCB7
Business
Research
9692 Deliver an oral presentation to an
audience
Current 4 5
26255 Conduct business research Current 10 5
NCB8
Business
Marketing
19024 Apply marketing concepts within a
small business
Current 7 5
2950 Produce and coordinate
promotional strategies
Current 8 5
11633 Apply the law of contract to a given
fact situation
Current 10 5
Total credits 125

Length and Timetable
*The total length of learning time will be 1250 hours. This equates to 38 hours per week (1250 / 36
weeks)
*The 38 notional learning hours per week is made up of 20 contact hours + 18 SDL hours per week.
*Learners will attend classes from Monday to Thursday in a week. Class times will be 10-12 pm-
lectures and 1 pm- 4 pm tutorials, with short breaks of 5 minutes after each hour.
Mon Tue Wed Thu Fri
10.00am-11.00am Lectures Lectures Lectures Lectures
11.05am-12.00pm Lectures Lectures Lectures Lectures
12.00pm-01.00pm Lunch Break
01.00pm-02.00pm Tutorial Tutorial Tutorial Tutorial
The final confirmation day of enrolment will be the 5th working day which will be calculated after the
official course start date. After the final confirmation day, no more enrolment will be accepted by
NZNC.
Order and Rationale of Delivery
The order of the delivery of papers is structured to ensure that ideas are built on or connected with
other ideas, enabling learners to develop new understandings and skills, and learning outcomes are
achieved in an effective way.
In Term 1, the focus is on understanding the business context in terms of its structures, environment
and finances. In addition, students learn about the administrative processes involved in managing
effective business meetings in order to achieve objectives.
In Term 2, the students will learn about human resource management and Business information
management. Upon completion of the modules, students will be able to prepare business
information for management, describe human resource management in the context of New Zealand
and establish human resource needs of small business operations.
In Term 3, students will learn about the wider implications of market demand and supply on
businesses, conduct research in a business context, and the role of marketing. Upon completion of
the modules, students will be able to develop and coordinate marketing strategies and manage
marketing operations, understand the role of demand and supply on business decisions and would
have carried out research within a real business organisation.

2. DELIVERY AND RESOURCES
Delivery Site
The programme will be delivered initially at Level 4 238-242 Queen Street, Auckland
Delivery Mode
The programme will be delivered using the face‐to‐face delivery mode. The face‐to‐face mode offers
the opportunity for more critical thinking, hands on demonstrations, group interactions and student‐
tutor interaction. In addition, face to face interaction provides much stronger communication, which
goes beyond the spoken word that leads to better learning involvement and commitment of the
students thus leading to better results. Under face to face method, the tutor can act as a coach that
encourages and motivates students.
The programme length comprises 20 face to face hours per week and 18 SDL hours per week.
The SDL hours will be used by learners for revision, completing any assigned homework (which is
not part of summative assessment) and completing assignments. The face to face hours will include
the following delivery methods:
Lectures will be lecturer led, with the main purpose being to provide a guide to the subject matter
and set out the foundations upon which learners can build their knowledge. The session may
involve interactive PowerPoint presentations and formal teaching sessions where learners will be
taken through the curriculum in a teacher led environment.
Tutorials provide a learner‐centred educational setting, where learners are encouraged to be
autonomous, spontaneous, creative, and self‐disciplined in their efforts to reach their own goals.
During the tutorial sessions, learners will work either individually or in groups on activities provided
by the lecturer. These activities will include case studies, videos and related questions and short
and long answer questions and cooperative learning. Cooperative learning encourages small
groups of learners to work together to explore a significant question, investigate and deliberate on
issues to achieve a common goal. Each member of a team is responsible not only for learning what
is taught but also for helping teammates learn, thus creating an atmosphere of achievement.
Case study promotes critical thinking as it engages learners in active discussion about issues
inherent in practical application and from a variety of perspectives and applies research and
problem solving skills. Case studies can illustrate theory being studied in class and show the
application of theory by linking with local businesses as the focus for case study and assignment
work.
Group activities encourage small groups of learners to work together to explore a significant
question, investigate and deliberate on issues to achieve a common goal. Each member of a team
is responsible not only for learning what is taught but also for helping teammates learn, thus
creating an atmosphere of achievement.

3. ASSESSMENT
Assessment Methods
Assignment allows learners to work at their own pace with access to resources. It also permits
longer and more involved questions, without sacrificing valuable class time for exams. Problem sets,
short answers, and essays are the most appropriate kinds of assignments. A variation of an
assignment is to give the topics in advance but ask the learners to write their answers in class.
Case Analysis involves intensive discussion about issues inherent in practical application and from
a variety of perspectives and problem solving skills.
Presentations take many forms, such as lectures, simulations, or debates using supporting
material such as audio‐videos, recordings, PowerPoint presentations, overhead projection, posters,
or questionnaires.
Written Examinations are systematic set of questions designed to assess student’s analytical and
problem‐solving skills, depth of reading, ability to illustrate theoretical concepts, to construct a
reasoned and logical argument, and to synthesize information from the literature surrounding the
topic. Evidence may include workplace documentation, checklist, worksheets, reports, assignments,
and tests.
Grading System
A student can only gain a ‘Achieved' when the work is of a reasonably high quality, meeting all of
the criteria to a satisfactory standard. If the work is clearly deficient in some respects, or when the
required work has not been submitted, a ‘Not Achieved' grade will be awarded.

4. SCHOOL RULES AND REGULATIONS
One of the College’s main goals is to help create a learning environment that will bring out the best in our
students. A good standard of behaviour is expected at all times. The school reserves the right to suspend or
expel any person who is disruptive or disorderly. Students are expected to comply with the School Rules and
the laws of New Zealand. Failure to do so may lead to expulsion of the student and the loss of tuition fees. To
achieve this, NZNC expects all students to adhere to the following rules at all times.
4.1 Punctuality
Students will be expected to attend all classes they are enrolled in. If a student is going to be late or absent
from a class, they must ring the school. Lateness to class will not be tolerated. Disciplinary action may be
taken where a student is more than 15 minutes late for the start of class on a regular basis without good
reason.
4.2 Dress Code
Students are required to maintain a high standard of personal appearance at all times. Students should be
tidily dressed in smart casual wear. Jandals, brief tops, casual shorts, or short skirts are not acceptable.
Business clothes may be required for some class trips.
4.3 Notification of Change of Personal Details
If your personal, or contact details, or those of your parents, emergency contact/next of kin change during
your enrolment period, please advise our Campus Administration staff immediately. Any change of address up
to three months after completion of your course should also be advised.
4.4 Computing Facilities
The College's computing, email, and Internet facilities are for programme-related projects and for international
students to stay in contact with friends and family. Access to the network is a privilege – not a right, and
students who abuse the system may lose this privilege.
Websites visited must be directly related to study: no pornography, gore or violent/objectionable sites are to
be accessed. If a site is accidentally hit, students must back out immediately. Access to sites is monitored,
and Tutors are required to report any student found intentionally accessing objectionable sites. Students
found accessing inappropriate sites can be instantly dismissed.
No downloading of graphics, music or video files are permitted except when this is part of a classroom project,
and with the permission of the tutor.
USB ports may only be used for transfer of study related files, subject to prior permission from your tutor.
4.5 Trips and Off-Site Activities
A full risk analysis of all off-site trips and activities is completed to ensure they are carefully planned with
student and public safety in mind. However the College accepts no responsibility for any personal loss or
injury that may occur while students attend such activities.
Full participation is encouraged, to ensure you receive maximum benefit. Please feel free to talk your tutor if
you encounter any problems.
There are some important points that need to be remembered during a trip:
 The trip is part of your course of study. You are required to be punctual for all departures, activities,
meals etc as specified. If you miss arranged activities you may not be able to graduate from your
programme.

 Students must complete the trip in its entirety with the group. It is not permissible for any individual
student to travel independently or remain away after the return of the group.
 Please respect any rules or requirements outlined for your activity.
Any problems with student behaviour may reflect badly on the College and can place future trips in jeopardy.
The College will therefore treat seriously any such behaviour, and this may include disciplinary action.
4.6 Smoking
There will be no smoking anywhere throughout the premises. All smoking must be outside the building unless
a separate area is provided.
4.7 Alcohol
Alcohol may not be consumed on College premises, on public transportation or during work experience,
familiarisation, or field trips. Possession and use of drugs and narcotics (other than prescription medicine) is
absolutely forbidden at all times.
4.8 Telephones
The College’s phones are for business calls only and are not available for student use. Our Campus staff can
provide information on the closest public telephone. Staff members may take urgent messages, and will
make every attempt to pass these on to the student; however, the College takes no responsibility if the
student cannot be located.
4.9 Cellphones
Cellphones must be switched off at all times during class to avoid interruptions for students and staff. When
using study spaces, cell phones should either be switched off or changed to silent ring.
4.10 Examination Conduct
Students must follow all instructions regarding conduct for tests and examinations. Failure to follow
instructions, or cheating of any kind, may result in disciplinary action.
4.11 Plagiarism
This policy provides definitions of what constitutes an offence and how suspected cases are to be
dealt with.
Definition:
Plagiarism means using the work of others in preparing an assignment and presenting it as your
own, without explicitly acknowledging - or referencing - where it came from. Plagiarism also
includes paraphrasing another person’s work without attribution, and failure to acknowledge the full
extent of indebtedness to a source. Submitting someone else's un-attributed or less than fully
attributed work or ideas is not evidence of your own grasp of the material, and cannot earn you
marks.
Work can be plagiarised from many sources - including books, articles, the World Wide Web, and
other students' assignments. Plagiarism can also sometimes occur unconsciously or inadvertently.
Direct copying all or part of the work of others; allowing all or part of your own work to be copied;
collaborating together in preparing all or part of an assignment; and other similar activities are all
forms of plagiarism.
NZNC has a clear set of rules for student participation in courses and on-site behaviour which are
enforced through a fair and equitable disciplinary policy.

Signing-up to the Plagiarism Declaration
NZNC requires that students do not use plagiarised material or any other unfair means. When
accepting an offer student are required to sign a agreement indicating intention to adhere to NZNC
policy. Breach of these regulations may incur severe consequences. e.g study immediate dismissal,
visa cancellation.
4.12 Sexual Harassment
It is the policy of the College that any practice or behaviour that constitutes harassment of employees or
students will not be tolerated. Anyone who is found to have engaged in such conduct shall be subject to
disciplinary action which may include termination. NZNC has a duty to provide an environment free from
sexual harassment. It is also the duty of any person who suffers from harassment, or observes it, to take
action to stop it. The Principal can be approached on such matters.
For the purpose of this Handbook, sexual harassment includes:
 Requests for sexual favours, including implied or overt promises of preferential treatment or threats
concerning present or future employment status
 Sex-oriented jibes or verbal abuse, i.e. jokes, teasing or abuse about sexual matters
 Unwarranted and deliberate physical contact which may include patting, pinching or brushing against
someone
 The display of pornographic pictures in learning areas, e.g. pin-ups, calendars or other material which
degrades.
4.13 Disciplinary Procedures
Should you be disruptive or uncooperative while attending the course, a verbal warning will be given. If you
fail to improve your behaviour, a written warning will be issued. If you still persist with the offending conduct
the College may suspend or expel you at its discretion.

5. ADMISSION REQUIREMENTS
Entry Requirements
Entry requirements that are appropriate to the level of study are in place to ensure that applicants
who have a reasonable likelihood of completing the programme are accepted.
For this program the entry requirements will be as follows:
All applicants must provide evidence of:
 Year 12 or above qualification or equivalent OR
AND
Domestic learners must provide evidence of:
 14 numeracy credits at level 1 or above in Mathematics or Pangarau on the National
Qualifications Framework
 50 credits at level 2 or above with at least 12 credits in each of three subjects, including a
minimum of 8 literacy credits at level 2 or above in English of which at least are in reading and 4
credits are in writing; OR
International learners have to be 18 years of age and over and for those for whom English is a
second language, evidence must be provided of:
 IELTS overall band score of at least 5.5 (Academic) with no individual band lower than 5.0 OR
 TOEFL score of 510 OR
 Completion of New Zealand Certificate in English Language Level 4 (academic strand) OR
 NZNC English proficiency test
Completion Requirements
This qualification will be awarded to people who are credited with a minimum of 125 credits at level
4 or above, of which 96 credits are at or above level 5, and who have met the requirements of the
electives.
Minimum and Maximum Completion Times
The minimum period of time for completion for a full‐time student is one (1) year.
The maximum period of time for completion for a full‐time student is one and half years.
Credit Transfer Arrangements
Credit exemptions as stipulated in the National qualification will apply
Assessment Appeal
The assessment appeal process is put in place by which the student may seek to address
dissatisfaction, discontent or resentment about an assessment process or outcome as quickly as
possible.
The appeal procedures are as follows:

Informal Appeal- the student will firstly confer with the tutor responsible within two (2) working days
of release/publication of assessment results.
Written Appeal Application- the student will submit a completed written appeal application to the
Director of academic Programmes within five (5) working days from the date the informal appeal
Step 1) has happened.
Assessment Review- the student will submit a completed written appeal application to Director of
business programme. The assessment in question will be reviewed by Director of business
programme, who will arrange a meeting with the student within five (5) working days upon receipt of
the written appeal. A written response will be provided by the Director of business programme to the
student, outlining the discussion and a decision statement, together with the reasons on which the
decision is based and minutes of the meetings held.
Written Complaint to the External Arbitrator- the student will lodge a formal written complaint to any
of the following:
School/Academic Matter
New Zealand Qualifications Auth P.O. Box 160, Wellington
0800‐QA‐Help (0800‐72‐4357) n Appeal Authority (IEAA)
International Education Appeal Authority
Ministry of Education
Private Bag 92644, Symonds Street, Auckland 1150 Fax: (64 9) 632 9456
Phone: (64 9) 632 9513
The Quality Commission
PO Box 9514 Marion Square, Wellington
Phone: 04 4722757
Attendance Requirements
All students are required to take responsibility for their full and prompt attendance to help enhance
their learning experience, develop their personal skills and promote retention, achievement and
progression. Students are required to attend classes from the first day to the last day of the
semester. The attendance requirement for the institute is 100%.
Award of Qualification
The National Diploma in Business Level 5 will be awarded by the New Zealand Qualifications
Authority. Where a course does not result in the award of a quality assured qualification, a record of
learning or attendance may be awarded to learners to acknowledge their achievements.

6. STUDENT DECLARATION
Student Declaration
I have received a copy of the National Diploma in Business Student Handbook 2014, incorporating the
information of programme overview, regulations and policies, assessment information, and obtained
any necessary clarification from a College staff member.
I have consent to and agree to abide by the requirements of this Programme Handbook.
________________________________________________________
Student Name
________________________________________________________
Student Signature
________/________/________
Date
We wish you well in your studies and look forward to sharing your successes.

New Zealand National College Ndb l5 course handbook

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New Zealand National College Ndb l5 course handbook