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Coca-Cola decided to replace its popular original cola with New Coke in 1985 after taste tests indicated consumers preferred the new formula over Pepsi. However, New Coke was met with intense backlash from consumers demanding the return of Coca-Cola Classic. Within months, Coca-Cola had resumed production of its original formula. The failure of New Coke taught Coca-Cola important lessons about concentrating on brand perception, not cloning rivals, understanding consumer sentiment, and properly conducting market research.















