Presentation Title Here

           Michael Howell
 Senior Vice President of Technology
         www.broadlane.com
Agenda

 About Broadlane
 The challenge
 The process
 Implementation
 Results/benefits
 Advice/ Lessons
Broadlane is a unique company, focusing on reducing
healthcare providers costs. What makes us special?
  Price leadership
     h  High-quality National GPO portfolio driven by large, highly-committed anchor clients
     h  Aggressive and unique sourcing strategies
     h  Flexible custom contracting support for PPI (Producer Price Index)
  Continual market assessment and portfolio refreshment
  Focus on all controllable expense areas AND all levers of cost
  Comprehensive supply chain services, including outsourcing
     h  Contracting
     h  Pharmacy
     h  Capital Equipment
     h  Clinical Services
     h  Procurement
  Innovative technology
  Provider-aligned business model, based on performance
Broadlane has developed and operates custom supply
chain solutions for large, complex IDN clients




                 Hospitals                         1,179
                    Ambulatory Care Centers     3,535
                  Radiology Centers               506
                   Pharmacies                     517
                    Long Term Care Facilities    505
                  Physician Practices           34,235
Broadlane was increasing its data center footprint
due to growth
 Our company doubled the number of employees in 2004
 Our server count increased 300% in a two year period
 We went from 4 enterprise systems to more than 25
 Our IT operations budget doubled in 2005
 Our data center partner’s revenue was based upon physical assets
 Our in-house data centers were under powered and had insufficient
  cooling
 Our production servers were utilized less than 10%
Something had to be done

  Negotiated with previous vendor, but we had a long
   term contract in place and they only had one model
  Tried to scale back services, but the business would
   not slow down
  Tried multiple instances of software on servers, but
   reliability and management became an issue
  We began using virtualization in our test environments
   and were realizing major benefits for cooling and power
  Decided to move our entire production environment to a
   virtual platform at Terremark
The process

 Conducted an RFI with 10 local data center providers
 From that information, we chose three to participate in the RFP
 We conducted several rounds of meetings to normalize the
  vendors responses
 Evaluated RFP’s on 11 categories and chose Terremark based
  upon their customer support, tools, migrations strategy and
  pricing model                                                 Scale
                                  Categories                    Score   Vendor 1   Terremark   Vendor 3
                                     Security and Operations     15        15         13          12
                                               Support Levels    15        10         15          8
                                       Migration Methodology     15        15         15          10
                                        Backup Infrastructure    10        10         10          8
                                               Customer Tools    10        8          10          5
                                                 Technologies    10        8          10          5
                                          Asset Management        5        5           5          5
                                      Analytics and Reporting     5        5           5          3
                                          Additional Services     5        4           5          1
                                       Company Background         5        5           5          5
                                   Costing and pricing models     5        4           5          4
                                                Total Score     100       89          98         67
Our planning began in May, while the actual
     migration took only three months
 July                     August                                      September                             October
15                    1                     15                        1                    15              1               15
 Network Configured

                                  BroadLink® re-routing

                                           Email Migration

                                                      Ticket System Replacement (Resolve)


                          Initial Data   UAT Begins             UAT Ends
                                            8/15                  8/29        Final Data
                           Migration                                          Migration
                                                                                                                        Previous
                                                                                                                        Provider
                                                      Applications UAT
                                                                                                                        Contract
                                                                                                                         Ends
                                                      Code Freeze (6 weeks)

                                                                                                9/16   Go live Window    10/14

                                                                                            GO LIVE!
Production Server Count




          0
              20
                   40
                        60
                              80
                                    100
                                               120
                                                            140
                                                                  160
 Jul-08

Sep-08

Nov-08

Jan-09

Mar-09




                                          Virtual
                                          Servers
                                                     Servers
May-09                                               Physical
 Jul-09

Sep-09

Nov-09

Jan-10

Mar-10

May-10

 Jul-10

Sep-10

Nov-10

Jan-11
                                                                        our production environment




Mar-11

May-11

 Jul-11

Sep-11

Nov-11

Jan-12

Mar-12

May-12

 Jul-12

Sep-12

Nov-12

Jan-13

Mar-13
                                                                        We have realized a six to one consolidation ratio in
We have realized a four to one consolidation in our
              corporate facilities avoiding 300 new server installs

                        450


                        400

                              Physical
                        350   Servers

                              Total
Tower II Server Count




                        300   Servers


                        250


                        200


                        150


                        100


                         50


                          0
Together Broadlane is saving or avoiding over 2.5 MWH of power
               and 1,500k tons of CO2 per year by adopting virtualization

               4,000,000                                                                                                  2,500

                           Actual
               3,500,000
                           Projected
                                                                                                                          2,000
               3,000,000
                                                                                                  Resource




                                                                                                                                  CO2 Tons per Year
                                                                                                  Avoidance
KWh per Year




               2,500,000
                                                                                                                          1,500

               2,000,000

                                                                                                                          1,000
               1,500,000
                                                                                            Resource
               1,000,000                                                                     Savings
                                                                                                                          500

                500,000


                      0                                                                                                   0




                                        * Estimating an average of 7,000 kilowatt hours (kWh), and 4 tons of CO2 emissions a year per
                                        virtual server
Any lessons from our virtualization strategy?

 Profile each server carefully, the devil is in the details
 Check your vendor lists and make sure they support
  virtualization, you may need to upgrade to supported versions
 Check your software licensing
 Virtualizing servers is a good start, but more can be done with
  desktop virtualization and cloud computing
 Memory is the key constraint for host servers, so scale it as
  much as possible to achieve greater consolidation ratios
Advice

 Take your time on the RFP and contract
 Hire outside council that specializes in outsourcing if you don’t have
  internally
 Hold all projects while completing the migration
 Standardize the menu of services with locked in pricing
 Build in flexibility for reducing services after a cliff period
 Market your initiative internally and externally and have a clear
  communication plan
Thank You

          Michael Howell
Senior Vice President of Technology
        www.broadlane.com

Network World Presentation

  • 1.
    Presentation Title Here Michael Howell Senior Vice President of Technology www.broadlane.com
  • 2.
    Agenda  About Broadlane  The challenge  Theprocess  Implementation  Results/benefits  Advice/ Lessons
  • 3.
    Broadlane is aunique company, focusing on reducing healthcare providers costs. What makes us special?   Price leadership h  High-quality National GPO portfolio driven by large, highly-committed anchor clients h  Aggressive and unique sourcing strategies h  Flexible custom contracting support for PPI (Producer Price Index)   Continual market assessment and portfolio refreshment   Focus on all controllable expense areas AND all levers of cost   Comprehensive supply chain services, including outsourcing h  Contracting h  Pharmacy h  Capital Equipment h  Clinical Services h  Procurement   Innovative technology   Provider-aligned business model, based on performance
  • 4.
    Broadlane has developedand operates custom supply chain solutions for large, complex IDN clients Hospitals 1,179 Ambulatory Care Centers 3,535 Radiology Centers 506 Pharmacies 517 Long Term Care Facilities 505 Physician Practices 34,235
  • 5.
    Broadlane was increasingits data center footprint due to growth  Our company doubled the number of employees in 2004  Our server count increased 300% in a two year period  We went from 4 enterprise systems to more than 25  Our IT operations budget doubled in 2005  Our data center partner’s revenue was based upon physical assets  Our in-house data centers were under powered and had insufficient cooling  Our production servers were utilized less than 10%
  • 6.
    Something had tobe done   Negotiated with previous vendor, but we had a long term contract in place and they only had one model   Tried to scale back services, but the business would not slow down   Tried multiple instances of software on servers, but reliability and management became an issue   We began using virtualization in our test environments and were realizing major benefits for cooling and power   Decided to move our entire production environment to a virtual platform at Terremark
  • 7.
    The process  Conducted anRFI with 10 local data center providers  From that information, we chose three to participate in the RFP  We conducted several rounds of meetings to normalize the vendors responses  Evaluated RFP’s on 11 categories and chose Terremark based upon their customer support, tools, migrations strategy and pricing model Scale Categories Score Vendor 1 Terremark Vendor 3 Security and Operations 15 15 13 12 Support Levels 15 10 15 8 Migration Methodology 15 15 15 10 Backup Infrastructure 10 10 10 8 Customer Tools 10 8 10 5 Technologies 10 8 10 5 Asset Management 5 5 5 5 Analytics and Reporting 5 5 5 3 Additional Services 5 4 5 1 Company Background 5 5 5 5 Costing and pricing models 5 4 5 4 Total Score 100 89 98 67
  • 8.
    Our planning beganin May, while the actual migration took only three months July August September October 15 1 15 1 15 1 15 Network Configured BroadLink® re-routing Email Migration Ticket System Replacement (Resolve) Initial Data UAT Begins UAT Ends 8/15 8/29 Final Data Migration Migration Previous Provider Applications UAT Contract Ends Code Freeze (6 weeks) 9/16 Go live Window 10/14 GO LIVE!
  • 9.
    Production Server Count 0 20 40 60 80 100 120 140 160 Jul-08 Sep-08 Nov-08 Jan-09 Mar-09 Virtual Servers Servers May-09 Physical Jul-09 Sep-09 Nov-09 Jan-10 Mar-10 May-10 Jul-10 Sep-10 Nov-10 Jan-11 our production environment Mar-11 May-11 Jul-11 Sep-11 Nov-11 Jan-12 Mar-12 May-12 Jul-12 Sep-12 Nov-12 Jan-13 Mar-13 We have realized a six to one consolidation ratio in
  • 10.
    We have realizeda four to one consolidation in our corporate facilities avoiding 300 new server installs 450 400 Physical 350 Servers Total Tower II Server Count 300 Servers 250 200 150 100 50 0
  • 11.
    Together Broadlane issaving or avoiding over 2.5 MWH of power and 1,500k tons of CO2 per year by adopting virtualization 4,000,000 2,500 Actual 3,500,000 Projected 2,000 3,000,000 Resource CO2 Tons per Year Avoidance KWh per Year 2,500,000 1,500 2,000,000 1,000 1,500,000 Resource 1,000,000 Savings 500 500,000 0 0 * Estimating an average of 7,000 kilowatt hours (kWh), and 4 tons of CO2 emissions a year per virtual server
  • 12.
    Any lessons fromour virtualization strategy?  Profile each server carefully, the devil is in the details  Check your vendor lists and make sure they support virtualization, you may need to upgrade to supported versions  Check your software licensing  Virtualizing servers is a good start, but more can be done with desktop virtualization and cloud computing  Memory is the key constraint for host servers, so scale it as much as possible to achieve greater consolidation ratios
  • 13.
    Advice  Take your timeon the RFP and contract  Hire outside council that specializes in outsourcing if you don’t have internally  Hold all projects while completing the migration  Standardize the menu of services with locked in pricing  Build in flexibility for reducing services after a cliff period  Market your initiative internally and externally and have a clear communication plan
  • 14.
    Thank You Michael Howell Senior Vice President of Technology www.broadlane.com