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During recessions, companies must change their sales approach. They should focus on innovating to help customers and ideating new sales tools and techniques. The sales process involves specifically identifying audiences, sending tailored communications, making follow up calls, and qualifying and closing opportunities. Tracking analytics at each step ensures the system is effective at generating new account sales. In summary, companies should innovate ideas to help customers, develop a web-based sales system to promote them, and measure results to continuously improve outreach during difficult economic times.







