Pinki Rajput is seeking a position in hardware and networking where she can utilize her over 3 years of experience. She has extensive experience in technical support, system and network administration across multiple operating systems. Her work history includes roles as a network and system engineer and desktop support engineer for various companies where she installed, configured and troubleshot hardware, software and networks. She has strong skills in Active Directory, Exchange Server, firewalls, backups and more.

1. Curriculum Vitae
Pinki Rajput 284 , K Block
E-MAIL- rajputpinki32@gmail.com, Mahipalpur
MOB NO.- 8010426225 New Delhi -110037
Career Objectives
To reach the top of my career in Hardware and Networking with best of my efforts and want to work in
challenging environment for the growth an organization.
Professional Profile
 Rich and qualitative experience in Hardware & Networking profile.
 Over 3 years 5 months of Information Technology +CounsellingExperience.
 Extensive background in technical Support.
 Highly adept at System admin and Network admin.
 Familiar with multiple Operating Systems.
 Hard working, able to multi-task effectively.
 Experience in Handling operating system & application Software.
 Possess expertise in working on multicultural environments with the distinction.
Work Experience
EL Group International
(Lady R,Cotton Jersey,Star Pack Aids,EL Info Pvt. Ltd.)
Designation – Network & System Engineer (Incharge for all divisions)
Location – B-17,Sec 60,Noida - 201301
Date of joining –April 2015 (Working)
Job Responsibilities:-
 Installing & managing microsoft Active Directory.
 Familiarity with Microsoft Exchange Server 2008.
 Installing / Troubleshooting desktop & server hardware
,laptop,Mac,Android,networking devices & peripherals.
 Familiarity with DNS,AD,DFS,FTP,DHCP Concepts.
 Experience in Remote access tools (VPN Client,Remote Admin)

2.  Experience in NT Backup & Vendor Management.
 Group policy planning & deployment.
 Monitoring Performannce of servers / desktops,Mac,Android.
 Managing Quick Heal / MCafee Antivirus server / managed clients by remotely.
 Experienced in clients access true remotely by tool & utilities (RDP,VNC,Team Viewer
& Ammyy admin by mail, phone for handling all clients problem related with
software,printer,outlook ,antivirus,provide access of internet,policies& all problems.
 Assembling of Systems / Servers & Troubleshooting of Laptop,Android,System,Servers.
 Knowledge of installing & configuring Switches / Router .
 PC Peripherals installation , configurations & troubleshooting.
 Network / computer problems LAN / WAN Planning & deployment.
 Server administration ,handling backup,manage & maintain firewalling & diagnostic &
preventive maintenance.
 Experience in planning,implementing & troubleshooting wireless networks.
 Managing Domain server & mail server,shoper server,symantec server,backup server.
 Supporting of all software related company use like
wilcom,wing,XCode,netbeans,XAMPP etc.
 Supporting to Content Writer, Developer,Testing, Sales, Installation, IT,PP
Presentation,Online Order Process, Finance, Presentation Skills,Shoper ,Software ,HR
team’s.
 Install all new hardware,system and software for networks.
 Install,configure,& maintain network services,equipments & devices.
 Supports administration of servers & Experience in N Computing for a Terminal Server.
 Manage all system backup & Restore.
 Perform troubleshooting analysis of servers,workstations & associated systems.
 Document network problem & resolution for future reference.
 Manage user accounts,permissions,emails,antivirus,anti spam.
 Maintaining of LAN & wireless networks.
 Understanding & Troubleshooting IP networks,

3.  Experience in configuring account,backup,restore of Outlook,windows live mail.
Alchem International Ltd.
(Alchem Phytoceuticals,Pharma Compass,Alchem International,My Epique)
Designation – Network & System Engineer (For all Devision)
Location – 201, Empire Plaza,Sultanpur, New Delhi – 110033 ,Phone No. - 01126809882
Date of joining – January 2014 to 15 January 2015
Job Responsibilities:-
 Managing security server- Quick Heal & MCafee(anti viruses) with remotely to all clients.
 Managing Cyberoam Firewall for all users (Access,Bandwidth,Web Filter etc) with remotely.
 Supporting of all software related company use like Logic CRM Software ,Tree
Software,antivirus,provide training etc managed by remotely with mails & phones.
 Supporting to Content Writer, Developer,Testing, Sales, Installation, IT,PP Presentation,Online
Order Process, Finance, Presentation Skills,Provide Training for CRM Software ,HR team’s.
 Install all new hardware, systems, and software for networks.
 Install, configure, and maintain network services, equipment and devices.
 Supports administration of servers .
 Maintained all reports related with technical problems in every systems .
 Create VC,MPLS,Backup Size, Server mails ,Antivirus update,Mail Fetching,Exe,Hforms reports.
 Testing of Drug Database by using Filter,Excel Formulas,Vlookup .
 Prepared all reports like Purchase in ,Purchase Return,Stock in ,Stock Out,Sales,Sales Return etc.
related with LOGIC- FMCG CRM Software in every Mall,Warehouses,Stores,Website & HO
Through CRM Software withn the help of remotely,mails & by phones.
 Maintained all Hardware Reports which type of hardware in & out in my company .
 Create format of many reports like Tax reports,Item ledger,Sales person etc.in excel sheet for
developing CRM Software
 Export & Import data for Website,Stores,HO,Warehouse through excel sheet by using like
Filter,formulas,Pivot Table,Vlookup & Chart Preparation.
 Download all reports in excel sheet,explain it & provide training related with CRM Reports.

4.  Manages all system back-up and restore.
 Plans and supports network and computing infrastructure.
 Perform troubleshooting analysis of servers, workstations and associated systems by remotely.
 Documents network problems and resolution for future reference.
 Monitors system performance and implements performance tuning.
 Manage user accounts, permissions, email, and anti-virus, anti-spam.
 Requires a thorough knowledge of networking essentials.
 Maintaining of Network and local printer.
 Maintaining of Wi-Fi and wireless network.
 Understanding and troubleshooting IP networks.
 Strong analytical and troubleshooting skills.
 Application Support and Deployment experience for clients through remotely.
Short Description About LOGIC CRM PROJECT As a Senoir Project Leader
 Work on LOGIC -CRM Server / Client Systems as a Project Leader.
 Maintain server and client systems with CRM installation & updation.
 Manage all four stores,Head Office ,Website & Warehouses through remotely,mails & phones.
 Manage all entries like purchase,sales,stock transfer out,stock transfer in,create all items,create
schemes,create accounts or party /salesman on server and stores'system.
 Provide technical support to all users related with this project through remotely.

5.  Manage all reports like purchase,purchase return,sell,sell return,stock in ,stock out,item ledger etc.
 Export & Import all data related with Stock using by FTP With the help of remotely login
 Take backup of server and all Systems of clients & stores.
 Online Order process on website for sell.
 Maintain Website through editing(Content Writer).
IFM
Last Designation – Desktop Support Engineer
Location– Delhi
Date of joining – 21st
june 2012 to 17 August 2013
Job Responsibilities:-
 Proficient in Installation & configuration & maintenance of switches & other networking devices
& Servers.
 Monitoring & Providing Redundancy for the Lease Line, Server & Internet Connections including
bandwidth monitoring & minimal downtime of the network & servers.
 Using protocol analyzer resolving complex networking issues, such as connectivity, security,
quality of service, DHCP, DNS, WINS resolution, and real-time traffic prioritization.
 Hardware and software upgrades, and inventories. Coordinated with local exchange carriers, data
link providers, cable installers, and peripheral vendor.
 Protecting the Network from viruses Trojans using Symantec Anti-Virus server 10 and Kaspersky,
Trend Micro.etc.
Reporting/Presentations/Documentation:
 Preparing reports for Network Up time, LAN ports.
 Preparing reports for Server Up time and down time.

6.  Preparing reports for Server patches and Antivirus server Updates
 Preparing reports all IT assets and internet Link and Pri Line, Lease Line.
 Reporting to IT Manager.
Computer Proficiency
Operating System : - Window -XP/Vista/Win-7/8,Server2003R2/Server2008R2
Application Software: - MS Office (2003/2007/2010, Symantec antivirus,
Backup Assist,RDP, VNC Viewer, Team viewer Ammy Admin.
Hardware : - Dell-Power Edge (R710, 210), HP-Proliant(DL160,165series),
IBMxSeries (3750,3650, 3755, 3250M4)Server, hardware and IP Camera System.
Networking : - Assembling cables, maintaining the Hub, Switch, Repeater,
Distributing the IP address,
MCTS : - DHCP, DNS, DFS,SMTP,POP,IMAP,HTTP,HTTPS,FTP,
TCP/IP, File Server, Print Server, VPN,WDS, Back Up
and Restoring Window, Wireless, Networking, Routing & Remote
Access, Terminal Services, Work with Active Directory, Backup of AD &
Window.
Professional Profile
Sr.No. Qualification Board/University Year of
passing
1 Graduation(B.Sc) with Science
Stream
CSJM Kanpur
University
2009 With
59.33%
2 Computer Hardware Networking
Diploma With MCITP +CCNA
IHT Azadpur Delhi 2013 With A
Grade
3 DCA(Diploma in Computer
Application)
DOEEAC (Delhi) 2010 With 68%
4 Intermidiate with Science Stream U.P.Board 2006 With 62%
5 Highschool with Science Stream U.P.Board 2004 With 69%
Extra Curricular Interest
• Listening Song

7. • Dancing
• Surfing on the Internet
Personal Details
Date of Birth : 22th May 1989
Father’s name : Shri-Lakhan Singh
Languages : Hindi, English
Strength : Quick learner, good time manager, self confident.
Marital Status : Single
Declaration
I here by declare that the all above given information is true and best my knowledge and brief.
Date: -
Place: - Pinki Rajput