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The Nespresso Story
Created in 1986 as a
subsidiary of Swiss group
Nestlé
What made
Nespresso
so successful ?
Effective
Brand
Positioning
Positioning is the art of designing a company’s
offering and image to occupy a
Distinctive place in the minds of
The target market.
Competitive Frame Of Reference
Placed itself on the
high-end market.
Nespresso’s high-
end an unique
brand positioning
has brought huge
profits.
Fundamental Pillars
 Superior quality coffee
 Easy to use machines
 Exclusive accessories
 Personalised service
Points Of Difference
• Nespresso’s business model is direct-to-
consumer.
• Nespresso distributes its products only
through website, mobile devices and one-
of-a-kind boutique.
High quality
coffee.
Advertising
Platforms.
Target
audience.
Nespresso
Sponsored
Events
Nespresso
Competitors
Ecological Argument: Nespresso capsules
made of aluminum were very polluting.
Why has Nespresso’s repositioning on the
consumer market let to its success?
High quality coffee
Strong Brand
Positioning and
communication
Excellent advertising
strategy
Practically designed
coffee machines
Will it able to resist competition
from JACOBS DOUWE?
YES
• Better Marketing
• Strong
communication
• Global reach
NO
• Lesser turnover
• JDE capsules can fit
into their machines
SUMMARY
 About Nespresso
 Brand Positioning
 Challenges faced by Nespresso
 Questions
DISCLAIMER
Created by Yash Lad, College of Engineering Pune, during a marketing
internship under Prof. Sameer Mathur, IIM Lucknow.

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