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It all began with a bunch of legos. Allow me to explain: When I was a little kid, I had a fascination with building things. My parents bought me legos and I would make spaceships, towers, you name it. I craved symmetry, an early cue of my value of design and order. Every piece, large or small held a purpose in each construct. There was a fit, a strategy, for assembling each masterpiece. A couple years ago, I looked at the pictures of my past creations. They were more complex and with many more pieces than I had remembered them being. And in that moment, I realized a valuable lesson: In any situation, when you understand each person, resource, and context, you will (usually) be able ...